Hi,
make sure to be using a fully HTML5 compliant browser like Chrome or FireFox. Try purging the browser and server cache and if the issue still persists try disabling the other 3rd party plugins.

If still unable to verify, If you send me via private message (click on my name and then use the low-right box) the following data:

1. you email address
2. Full admin access to the wp-admin area
3. a FTP access
4. username and purchase code

I’ll try performing some further tests. Thank you.

Thank you! I solved it by activating it from another browser. I would like to know how I can see the options of the plugin in Spanish. Thank you.

Glad to hear that

To localize static strings you have to translate them using the woocommerce-files-upload.pot file you find inside the languages folder inside the plugin. Open with a .po editor (like https://poedit.net/ ), select your language and then stranslate the strings you need. Once done save, it will create a .mo and .po file. You have to save back those files in the languages folder.

Hi,
thank you for the appreciation
I’m sorry but unfortunately, the plugin is not designed to leave feedback texts if any file has not been uploaded

Hi,
the plugin hasn’t such a feature. However, you can disable the image preview. In the field description textarea, remove the [file_name_with_media_preview] shortcode.

In alternative, you could wrap that shortcode in an HTML code that implements an Accordion. For example https://www.w3schools.com/howto/howto_js_accordion.asp

<button class="accordion">Click here to see previews</button>
<div class="panel">
  <p>[file_name_with_media_preview]</p>
</div>

this solution requires to include the custom CSS in your theme CSS files or use a plugin that embeds it into the pages in which you will display the upload fields. For this purpose you could give a look to this plugin of mine: Custom JavaScript & CSS in Pages!

Hi,
I’m sorry but I’m not sure to understand what you are trying to do. What do you mean with “no matter from which site”? and what do you mean that for that you need only the “file url as an input” ? input for what exactly?

Note that the file is temporarily stored in a temp folder and metadata saved into the user session. Once the orders have been placed, metadata are saved into the order metadata and files are moved into the final folder (located in the wp-content/uploads/{order_id}/ folder ). This operation is performed by the upload_files() function defined by the WCUF_File.php component located in the classes\com folder.

Hi,
I’ve just performed a test and the demo properly works on android.

Make sure you are using a fully HTML5 compliant browser like Chrome.

I’m using chrome and android 7. Most of the file upload plugins don’t work on my phone but not all of them. I’d really like to figure this out. The android version shouldn’t matter right?

Yes actually the android version should not matter. Try eventually reinstall chrome or just purging its cache.

That because the plugin (if the special option is enabled) replaces the product cart thumb with the just uploaded image.

Image preview size can be set through the Options menu. By default is 50px. The cart widget, however, stretches that image to fit its default image container preview. If those sizes are not equal, the image may be blurry.

Note that support service doesn’t include customization service. I can suggest which files can be modified and eventually provide an idea on what to do, but the implementation must be performed by you. For what concerns the 4th point it would require to redesign some plugin subcomponents and this cannot be done just suggesting some line of codes.

Altering the plugin code may cause it to not work as expected. Support service won’t cover this case, so proceed at your own risk.

1. Notification is performed by the WCUF_File.php component at line 840. The file is located in the classes\com folder. The component uses the WCUF_Email.php component to perform the notification and it is located in the same folder
2. No template is used. The plugin just creates a text string that is wrapped using the default email header ( https://docs.woocommerce.com/wc-apidocs/source-class-WC_Emails.html#241-248 ) and footer ( https://docs.woocommerce.com/wc-apidocs/source-class-WC_Emails.html#250-255 ) that can be customized through the WooCommerce -> Settings -> Email menu. The rendering process is performed by the trigger() method defined in the WCUF_Email.php at line 8
3. it is managed by the wcuf-frontend-order-details-page.js.php library located in the js folder. Once the upload is completed, the page is reloaded by the wcuf_reload_page_with_anchor() method defined in the wcuf-frontend-ui-manager.js library

thanks for your suggestion along with file reference, i got my answer

last query, I need to edit a couple of things in WCUF_Email.php & wcuf-frontend-order-details-page.js file, so maintaining the below path within my child theme will work ?

1. woocommerce-upload-files\classes\com\WCUF_Email.php

2.woocommerce-upload-files\js\wcuf-frontend-order-details-page.js.php

No problem

What do you mean with “maintaining the below path within my child theme”? As far as I know, you cannot direct reference plugin script files from a theme or use a child theme system for plugin files.

I can suggest modifying plugin files and to back up the original ones.

Hi,
as you can see in the demo site: https://www.codecanyon.eu/wcuf/my-account/view-order/6637/?wcuf_id=4
user: demo
pass: demo
it is working.

It could be that in your case you are still running the old javascript libraries. Please try purging your browser and server cache and make sure you are using the right id.

If still doesn’t work, please give a check to the browser debug console and report me if any error is reported in there. Thank you.

it was cache, ctrl + f5 does the does

Glad to hear that

If you enjoyed my support and/or my plugin please consider leaving the 5 stars, I would really appreciate! (to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases).

Have a great day!

It sounds very strange. Are you getting an error about the code invalidity or that you consumed all the available domains?

Because you are using the same purchase code, it should be always valid. If you, however, try to activate in more than the allowed domains number, you get an error about the domain limit.

I think I solved it: I had to delete the plugin from the dev server then I was able to activate it on the live server.

For your future releases, I think you should have an area in the settings that allows you to activate or deactivate the purchase code.

If any other issues come up related to the transfer I will let you know.

Thanks for your quick reply!

Glad you found a solution. You’re welcome

For that option to work you have to enable the Options -> Checkout – Files to order association method the When the order is placed option.

I forgot to report in the description. I’ve updated the plugin reporting that info on the configuration page.

You cannot. That’s the unique upload field title composed by the field name and the product name.

You can eventually try to manipulate the template file that prints that title. Edit the WCUF_OrderDetailsAddon.php you find inside the classes\admin folder.

The line that prints the name is the 117:

<?php echo $file_meta['title']." : ".$original_name;?>

Try manipulating the $file_meta[‘title’] as you wish.

ok

it is automatic. As you for example see in the demo site:

https://www.codecanyon.eu/wcuf/wp-admin/post.php?post=6617&action=edit
user: demo
pass: demo
https://www.dropbox.com/s/hmt9muhg38pxj0b/wcuf_zip.jpg?dl=0

If not appearing it means that your server configuration doesn’t allow that (like missing or not working ZipArchive module) .

one more thing, is it possible to show the supported file type below the file upload field ?

http://prntscr.com/lxf27v

For that kind of purpose you should use the field description area. In there you can provide info about which file format are accepted.

Hello the file “load-image-exif-map.js” isn´t present in the javascript folder inside the plugin folder downloaded from condecanyon. where can I get this?.

I see what happend, I have Wordfence active, How can I put a exception in Wordfence firewall to your plugin?

Unfortunately for that, you should ask support to the Wordfence support. I’m not able to give support on how to configure that plugin in order to not interfere on others plugin assets loading.

Hi,
there isn’t any to fix because those files are designed to be in this way because they are automatically generated.

Configure your firewall in order to exclude those files to be recognized as a threat.

What do you mean that disabling the WooCommerce Upload Files you get a 500 error? Where you be able to test the add to cart feature with the WooCommerce Upload Files disabled? Did the issue occurred?

what I thinking that just Cart page not show the right quantity, http://prntscr.com/lwbu5m need to check where to fix

Then it could be due to a cart template theme issue. Try switching temporarly to another one to see if you still experiecing it.

Hi,
Are you using any other plugin that is altering product (like ones that allow to customize product options) or cart managmet? Could you try disabling the other 3rd party plugins and report if you are still experiencing the issue?

WooCommerce Multilingual (WPML ) make can’t add products one more time, we disable , it works !

Glad you find the cause

Hi
for what concerns the widget, it is not possible. The plugin hasn’t such a feature.

For what concerns the product page issue, if you send me via private message (click on my name and then use the low-right box) the following data:

1. you email address
2. Full admin access to the wp-admin area
3. a FTP access
4. a link to a product page where I can experience the issue

I’ll try performing some further tests to see if it possible to have more clues about the cause of the issue. Thank you.

https://www.tubularheadwear.com/product/two-color-tubies/

Hi,
unfortunately without any further clue it is quite hard to determine the cause.

Make sure that in the upload field configuration you have enabled the options to show it in the product page and before the product is added to cart.
Make also sure you have not checked any option that restrict its visibility (Payment Gateway, Order status, user role, etc): https://www.dropbox.com/s/4drollubpba60dj/wcuf_conf.jpg?dl=0

In the general Options menu make sure you have not checked any option under the Disable upload field standard managment area: https://www.dropbox.com/s/ypz1qe3ubzaw64j/wcuf_options%20%282%29.jpg?dl=0

I’ve found the cause of the issue.

It seems that for some reasons your server is not able to load the plugin assets (javascript libraries and CSS files). If you infact try to direct access to this library: https://www.tubularheadwear.com/wp-content/plugins/woocommerce-upload-files/js/wcuf-frontend-cart-checkout-product-page.js.php?ver=4.9.9

you will get a 404 error. Fix your server and make sure it is able to server the plugin assets file and the issue you are experiecing will be gone!

As you can imagine, without any further clue it is quite hard to determine the cause.

Try purging your browser and server cache and check if in the browser debug console (hit F12 on Chrome, CTRL+SHIFT+K for FireFox) if any further clue is reported.

Try eventually disable 3rd party plugins to see if any is interfering.

If you link me here the page where you are experiecing the issue I can try to give a look.

Ok! I purge the cache and works fine! Thanks

You’re welcome!!

If you enjoyed my support and/or my plugin please consider leaving the 5 stars, it would help me with sales and I would reeeeeeally appreciate!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases).

Have a great day!!!