vanquish

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1317 comments found.

AltKom

AltKom Purchased

Hi :)

I’d like to know if there’s a way, or if you’re considering to make it, so that only an upload file button is shown, and when clicked the description, comment field ect. shows in a popup/overlay.

After files have been uploaded popup/overlay closes and the name of the oploaded file(s) are listed followed by an Add more files button.

If not would it be something you could make as a custom solution?

No unfortunately I do not offer any customization service. However thank you for the suggestion, I’ll see what it will be possible in a future release.

AltKom

AltKom Purchased

Thank you, it’s because i want the comment field, some help text etc. and that completely messes up my design

mutsie95

mutsie95 Purchased

Dear Vanquish,

Somehow the upload possibility doesn’t show in my products. I don’t know what I am doing wrong? My site is hosted locally at the moment. Are there any familiar problems?

Thanks, Michiel

This usually could depend on an upload field misconfiguration or a 3rd party plugin interference.

Make sure that you have enable dhe option to show the field in the product page and that it is showed for every variation: https://www.dropbox.com/s/zm9urrdzpfgy71u/wcuf_product_page.png?dl=0 Note in case of variable product, you have fist to choose a variation and then the upload area will be showed.

If it is properly configured, then try disabling your 3rd party plugins to see if you still experience the issue.

MITVAL

MITVAL Purchased

Hello, Since a few days I do not receive any more files and texts in the order, when payments are made with Paypal. When the orders are pays by transfer I receive files but not with Paypal. I made all put has days, that nothing be changed. Can you tell me where from that can come? Thank you

Hi,
try updating the plugin to the latest 34.1 version that you can manually download the new version via codecanyon or receive as automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33

Once done go into the Options menu and under the Checkout – Files to order association method section select the When the order is placed option.

For further support you have to renew your support license. Thank you.

kingobee

kingobee Purchased

Please help… many customer orders where the files never uploads. It works for some orders and some don’t. We cant afford this. Customers getting upset. Please help. Ty

Hi,
try updating the plugin to the latest 34.1 version that you can manually download the new version via codecanyon or receive as automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33

For further support you have to renew your support license. Thank you.

Hi Developer..My website conflict about this plugin with Titan Framework Plugin.

Can You solve this problem?

thx

Hi,
without any further info about the issue it is quite hard to determine if the conflict caused by that plugin can be fixed and if it can be fixed by implemting a workaround int the WooCommerce Upload Files script files.

Could you provide a more detailed description of the issue you are experiencing? thank you.

you can check this screen shoot link https://prntscr.com/j4hqdw . I have Plugin Titan Framework. and conflict with your plugin and i can’t remove titan framework because its important for my theme.

Disabling that warning message are you able to use the configurator?

Unfortuantely it seems that the Titan Framework is including some bad javascript code on all admin pages (even in the WooCommerce Upload Files one, when it should not) that is raising errors. That makes the browser javascript engine to crash. This then prevents the WCUF javascript libraries to be properly executed and then manage the configurator.

This however it is a issue related to that plugin not to WooCommerce Upload Files plugin. You should contact that plugin developer in order make him fix its issue by not loading that javascript code in other plugin admin pages or making sure that it not crashes.

caesaryk

caesaryk Purchased

Hi, I just start setting up your plugin and I am facing the following issues: - Upload a file, the moment I click on a file to select it from my PC, the product gets added to the cart ( even before I click on add the file), and even then I do not see any file added. -the notice (Disclaimer) checkbox and text are disorganized and they do not follow the setup I try to do in the plugin admin.

Kindly he;p to solve those issues Thanks,

caesaryk

caesaryk Purchased

sure, will explain. if you look at the page: https://woodsprinted.com/photo-on-wood/personalized-laser-cut-wood-clock/ you will clearly see that there is a spacing issue. In your plugin, this is controlled from the OPTIONS menu, When I add any PX size to correct that it doesn’t respond and nothing changes. The only field responded is the width of the comment box. is it clear now?

It seems then that your theme is defining some CSS rules that override the ones defined by the plugin.

For that then you have to custom redefine the CSS styles for the selector you need in a custom .css (like the style.css included in every theme) or in any other css file you wish.

For example: https://www.dropbox.com/s/hmhwkrjrvg44cz2/wcuf_css_interference.jpg?dl=0

I see that for every html component defined by the plugin, your installation custom defines css rules. Those rules seems to be defined in css files created by the “autoptimize” plugn (i see that the source of the file is for example: https://woodsprinted.com/wp-content/cache/autoptimize/css/autoptimize_d62ab676f1524c78f9ff1f16e4b9ac52.css )

This however is a 3rd party plugin issue more than a WCUF issue.

I have options set to allow multiple file upload elements per row and set the width to 200. However the elements remain 100% width when displayed so there is only one per row. I’m trying to get two to appear side-by-side when browser width allows. My product is a basic

Hi,
for which page are you trying to set this option? Note that the plugin justs allows you to display more items in the same row only for Cart, Checkout and Order details page.

To properly configure that option, for example, for cart page, go into the Options menu and under the Style section you will find the special option: https://www.dropbox.com/s/vrke8f1gzzfz64j/wcuf_multiple_items_per_row.jpg?dl=0

Once done, on cart product page, in case more than one upload field exist, they will be placed one next to the other: https://www.dropbox.com/s/chrk4duw9iref2k/wcuf_cart_page.jpg?dl=0

If you have already done it, the issue you are experiencing could depend on a 3rd party plugin CSS interference or a template page issue (or several other causes). For further clues I need to analyze your installation. For that I need you to send me via private message (click on my name and then use the low-right box) the following:
  1. you email address
  2. Full admin access to the wp-admin area
  3. a FTP access
  4. Link to the page where you ere experiencing the issue

Thank you.

smr0711

smr0711 Purchased

Hello -

What file do I need to edit to change the file size warning popup?

https://www.awesomescreenshot.com/image/3298128/bca380cf5d3ca3b92ca0c4bd8c9a1ce6

Hi,
the warning template is contained in the template folder inside the plugin. The file is named alert_popup.php

If you want to customize its style you can customize that file or use the css selector associated to the popup. Its id is wcuf_alert_popup. However editing that file you will find all the ids used.

how to remove “Deleting file, please wait…” in product detail, add to cart, checkout?? look at pic https://prntscr.com/j5pu7o

please ASAP

https://picophotobook.com/product/photobook-for-family/

Hi,
it is due to the fact your installation is not loading the plugin css files. Infact if you try to access to any of its css, you will get a 403 error: https://picophotobook.com/wp-content/plugins/woocommerce-upload-files/css/wcuf-frontend-product-page.css.php

Please fix your installation and those messages will be properly hidden/showed.

hi The extension is very good. But im not able to display the input file in at this detail product page.

http://sinterizado-andalucia.com/proyecto/producto/sinterizado/

Would u mind to tell me how? U can send and email to soporte@intexom.org if u want indicating some screenshots on how to setup the options in the backoffice to display it there (http://sinterizado-andalucia.com/proyecto/producto/sinterizado/)?

Thks

Hi,
what exactly do you mean you are not able to display the input file? You mean the uplaod field? It could be due to a 3rd party plugin interference or a misconfiguration issue.

To display an upload field in a product page just enable the following options: https://www.dropbox.com/s/q8hwniclienmv8s/wcuf_product_page_conf.jpg?dl=0

If you want to just display the upload field in a specific product page, in the Visibility Product/Category restriction section (while configuring the field) select the Showed for selected categoreis and products and select the product you need.

Once done, in the product page, just select a variation and the field will be displayed. Note: make sure that you have not checked any option under the Visibility Order status, the Visibility User role and the Visibility Payment gateway . In the Options menu make sure that have not checked any options under the Disable upload field standard managment section.

Make also sure you are running the latest 34.3 version. If doing so you are still experience the issue, If you send me via private message (click on my name and then use the low-right box) the following data:
  1. you email address
  2. Full admin access to the wp-admin area
  3. a FTP access
  4. Link to the product page where you are experience the issue

I’ll try to perform some tests to see if it possible to determine the cause of the issue.

ggrudov

ggrudov Purchased

Hello I have the following problems

The plugin “WooCommerce Upload Films”stops working when released along with another plug-in: “AWS Price Calculator”.

The other problem is that if more than one product is added to the cart, we cannot understand which file for which product.

Support me to e-mail: grudovg@gmail.com

ggrudov

ggrudov Purchased

Hello I have the following problems

The plugin “WooCommerce Upload Films”stops working when released along with another plug-in: “AWS Price Calculator”.

The other problem is that if more than one product is added to the cart, we cannot understand which file for which product

ggrudov

ggrudov Purchased

The problem is that the uploaded file is not displayed in the admin panel. I can’t link it because you need to be in the admin panel to check!!!! Check a screenshot – http://reklamatabg.com/wp-content/uploads/2018/04/Screen-Shot-2018-04-19-at-13.19.34.png

I can email you my login so you can check it !!

This is my site: http://reklamatabg.com/

I ask the plugin author(AWS Price Calculator) to make fix – but he says OUR PLUGIN IS OK (HE WORK CORRECT!!!!!!!!!!!)

I m already selected When the order is placed. But still didn’t work.

I want refund my money if you cant support me

Actually also the WooCommerce Upload Fields is working as it should be if any is not interfering or altering the normal WooCommerce workflow. Furthermore there isn’t much I can do if the code generating the interference is implemented by a 3rd party plugin.

What about the other questions of mine: is that plugin altering the WooCommerce workflow in anyway? is altering in any way cart items? could you link me that plugin page? what exactly is it doing? is in some way altering the Thank you page of your store?

If you send me via private message (click on my name and then use the low-right box) the following data:
  1. you email address
  2. Full admin access to the wp-admin area
  3. a FTP access
  4. a detailed step by step guide on how to experience the issue

I can see if any workaround is possible.

ggrudov

ggrudov Purchased

I send you full info and access by private message

ivar123

ivar123 Purchased

Great plugin and thank you for the support earlier!

We are getting this error sometimes: https://pasteboard.co/Hhb1RyN.png

When user uploads, it doesnt work. Can I email you my login so you can check it out?

It seems that your server for some reason is not able to serve the image preview. Have you checked the server error log to see if any message is pritend?

In the Options menu, under the Image preview method section, could you select the Old method and report me if you still get the issue?

If so, if you send me via private message (click on my name and then use the low-right box) the following data:
  1. you email address
  2. Full admin access to the wp-admin area
  3. a FTP access
  4. link to a page where I can experience the issue

I can perform some tests to see if possible to give you more clus about the server issue.

teKiek

teKiek Purchased

Please.. help! I cannot get an upload field working on the product page… It says: ‘Deleting file, please wait’... What is going wrong? Can you have a look with me?

Its on the webshop: https://broodenplank.tekiek.nl

It could be then a CSS interference. However it sounds strange that you are getting the issue when disabling all your 3rd party plugin and switching theme. Are you running the latest 34.4 version?

However I’ve opened the page but I cannot see the issue: https://www.dropbox.com/s/zm9urrdzpfgy71u/wcuf_product_page.png?dl=0

If you send me via private message (click on my name and then use the low-right box) the following data:
  1. you email address
  2. Full admin access to the wp-admin area
  3. a FTP access
  4. a detailed step by step guide on how to experience the issue

I can try performing some tests to see if it possible to determine the cause of the issue. Thank you.

teKiek

teKiek Purchased

I will sent you a private message.. But on the printscreen you showed me you do CAN see the issue: right beneath the amount it shows: “Deleting file, please wait…” Hope you can help me out! So far thanks for the quick reply!

Got it, thank you. It seems that your server is not able to load the plugin css files like: https://broodenplank.tekiek.nl/wp-content/plugins/woocommerce-upload-files/css/wcuf-frontend-product-page.css.php

you get a forbidden error. More details in the private message.

i can’t using this plugin…plugin is crash…i want refund my money

Could you provide a more detailed description of the issue you are experience? Could you try disabling your 3rd party plugins to see if you still experience the issue? Thank you.

i was tried disabling 3rd party plugins, but many problem with my website. please i want refund only

Could you the report me a detailed description of those issue? Furthermore If you send me via private message (click on my name and then use the low-right box) the following data:
  1. you email address
  2. Full admin access to the wp-admin area
  3. a FTP access
  4. a detailed step by step guide on how to experience the issue

I can perform some tests to see if it possible to determine the cause of the issue.

Hello. In my product page the field is showing up before the variable options. See: http://0vs.aed.myftpupload.com/impressao/impressao-a4/

I want to leave it appearing as setted in options, after the variable options and before add to cart button.

And it only appears after the variations are set, I wanted it to appear even before the variations are set.

Please help.

Hi, to make appear the field before a variation is set, disable the Display the upload field for every product variation option.

For what concers the field display, it seems a theme issue that is not properly triggering the right actions while rendering the product page template. More in details: the product page template (as any template) while renders its sub parts (for example: product image, description, add to cart button) triggers some action that allows 3rd party plugins to hook and inject their html compoents. It seems that your theme is not properly triggering those actions in the product page so the plugin is not able to properly hook and inject its html data.

If yo however send via private message (click on my name and then use the low-right box) the following data:
  1. you email address
  2. Full admin access to the wp-admin area
  3. a FTP access

I can perform some tests to confirm you if actually that is the problem. In this way you can report it to the theme developer and make him fix.

Make also sure to be running the latest 34.4 version that you can manually download via codecanyon or receive as automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33 . Thank you.

Hi there I am using your plug in and it works really nice. But can I set max width of it? It is a bit wide right now.

Please see here: https://www.silentdecor.com/produkt/akustiktavla-ren-polyester/

On laptop its ok but the problem comes on tablet and mobile.

Regards Mikael

Hi Mikael,
thank you for your appreciation :)

that html elements is automatically sized in order to make it more usable. It has a min-with of 300px.

If you want to customize, just redefine a style rule for the wcuf_file_uploads_container id. Some thing like:
#wcuf_file_uploads_container
{
min-width: 200px;
}

set the attributes you like sto style as you wish. You can define that rule in your theme css files or by editing the wcuf-frontend-product-page.css.php file (line 104) you find inside the css folder inside the plugin.

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