vanquish

vanquish supports this item

Supported

719 comments found.

nicelab

nicelab Purchased

Hello, I have noticed a problem with the plugin. If I try to pay an order with Paypal and the payment fails, when I return on the site the plugin get the error: Upload Upload your photos for product XXXXXX has not Been performed.

Thanks

nicelab

nicelab Purchased

Ciao, dopo che un pagamento fallisce ritorna alla pagina checkout.

Puoi provare il percorso utente partendo da questa pagina prodotto: http://ivano.nicelab.it/product/singles-waist-up/

Il problema è che se successivamente l’utente sceglie un altro metodo di pagamento questo fallisce, con il rischio che l’utente abbandoni l’acquisto.

Grazie.

Ciao, potresti definire più dettagliatamente cosa intendi per se successivamente l’utente sceglie un altro metodo di pagamento questo fallisce?

Cioè l’utente ad esempio sceglie PayPal come metodo di pagamento, viene ridireazionato sul sito di pagamento. Ad un certo punto stoppa la procedura ritornando sulla pagina di checkout selezionando quindi un altro metodo?

Perchè cosi facendo, l’ordine viene comunque creato: https://dl.dropboxusercontent.com/u/188630/support/wcuf_checkout.jpg (qui un esempio di un ordine creato seguendo la procedura sopra riportata per il quale l’utente ha caricato 2 file) e semplicemente contrassegnato come cancelled quando l’utente ritorna nella pagina checkout. WooCommerce in questo caso inoltre semplicemente ricrea il carrello con gli oggetti contenuti nell’ordine.

Il problema è che WCUF una volta che i dati temporanei degli upload effettuati durante la fase di shopping vengono copiati nell’ordine non permette un operazione inversa. L’utente quindi deve rieffettuare gli uploads.

Grazie per aver segnalato questo scenarion, cercherò di capire se posso migliorare il plugin eveitando questo comportamento. Ti rispondero qua appena avro novità!

Ok, ho trovato una soluzione al problema. Se mi mandi un messaggio privato (clicca sul mio nome e quindi usa il box in basso a destra) ti posso inviare la nuova versione via email!

Hi, I’m wondering does the visitor have to be logged in in order to see the plugin? On your demo, I see the upload buttons etc on the product ONLY when I’m logged in.

Thanks, great looking plugin!

Hi,
actually by default you don’t need to be logged to upload files (However there is an option to restrict visibility by user roles). I’ve checked the demo site and the current configured upload field is visible for all visitors, even for not logged ones: https://dl.dropboxusercontent.com/u/188630/support/wcuf_non_logged.jpg

You can upload files for Product 1 even if not logged (you see in the upper-right part that there is no user logged).

If you need further info, feel free to ask :)

hbweb

hbweb Purchased

Hi, New version (20.x) causes HTTP ERROR 500. I had to roll back to version (14.x). I’m using the latest WordPress stable version (4.7.3) and Kleo theme (4.23). Woocommerce (2.6.14). Any thoughts?

No unfortunately without further clues I’ve no idea. 500 error is a generic internal server error that can be raised due to infinite reasons.

Note that latest version is 22.x not 20.x. If you send me a private message (click on my name then use the low-right box) reporting your email, I can send you the latest 22.2 version that is still under codecanyon approval to see if it properly works on your installation.

For further analysis on your server you need to renew your support license. Once done send me a full admin access and I’ll do some live debug to the plugin to see if it possible why your server is not properly working with latest versions.

hbweb

hbweb Purchased

Hi, thanks for your quick reply – really appreciate it. Apologies, I did in fact use version 22.x – I even had an older version 18.x which I tried as well, but it also gave the same error. Hence, I rolled back to version 14.x (the version that worked). I understand the 500 error could be a multitude of ‘things’, but it certainly is instigated by the upgraded version. Disabling it instantly fixes the 500 error. Happy to give you access… I’ll see if I can figure out how to PM you through this site… thanks again.

got the PM! I’ll reply via email!

Good afternoon,

I purchased the WooCommerce Upload Files plugin. I am receiving the following error when I attempt to activate the plugin:

Plugin could not be activated because it triggered a fatal error.

Fatal error: Can’t use function return value in write context in /home/shaanicreates/public_html/wp-content/plugins/woocommerce-upload-files/classes/com/WCUF_Option.php on line 450

Can you assist me please?

Thank you,

Shaani

Hi,
This error is due the usage of an outdated version of PHP. Note that Wordpress and WCUF plugin (as reported in the description page) both require a minimum 5.5 version.
Could you confirm that you are using at least that version? to check go to WooCommerce -> System status.
If not please update and that error will be gone.

Updating php is usually a very simple operation in any web shared server. Go to the admin panel, search for some kind of advanced configuration and in that section you can switch the php version to the latest.

Thank you for the prompt reply and assistance. I logged into my cPanel and updated the PHP version. The plugin is now activated. Thank you.

You’re welcome

If you have enjoyed my psupport please also consider to leave the 5 stars, I would really appreciate! (to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases)

Ciao, ho abilitato l’opzione per caricare i files su Dropbox ma quando vado a salvare l’upload mi rimane bloccato con questo messaggio “Save in progress, please wait…” e dopo un po “Error: [object Object] ... Da cosa può dipendere? Grazie

Ti ho appena mandato tutto in privato… il sito è in lavorazione quindi l’ho messo online ma devo al più presto rimetterlo offline perchè non è finito… grazie

ok, grazie. Ti rispondo direttamente via email.

Va bene. Grazie

Hi. cool Plugin. We would like the Upload button in the cart to the product td. Product title Description UPLOAD FORM remove | edit | Sum

we search a code for cart.php

please help us. Bye

Hi,
Thank you :)
unfortunately is not possible to display upload fields on the cart item table. The plugin is not designed to offer that feature and there isn’t an “easy way” to customize the plugin to obtain that.

Hi, I am very interested with your plugin. But I would like the file upload enabled only for specific payment gateway. Does this plugin can do that? If not, how much do you take if I would like to add that function to the plugin? Tq

Hi,
good news I’ve just released the new plugin version that now allows you to set field visibility according the selected payment method.

For fields visible in the Order details page you can set their visibility according the order payment method.
You can give a try to the demo site:
http://www.codecanyon.eu/wcuf/wp-admin/
user: demo
pass: demo
It has already been updated. The new 22.4 version will be ready to download via CodeCanyon in 4 – 5 days (I’ve just published it and their approval system takes some times to publish new updates. However if you decide to purchase and you don’t want to wait, send me a private message (click on my name then use the low-right box) reporting your email. I can send you the update without waiting! :)

Hi there. Tq for fast action! Can it be displayed only according to payment gateway chosen in Checkout page?

Hi, no unfortunately that feature is only available on order details page (that is also displayed just after the payment has been performed)

Hi,

I got a variable product but the item name of your plugin shows “product-name – attribute-name1: slug1, attriute-name2: slug2”.

I want to show the “item-name of each attributes” instead of the slug. Such as: “product-name – attribute-name1: item-name1, attriute-name2: item-name2”.

Can I do that? Many thanks!

Hi,
actually the plugin already displays the attribute name and not the slug. Here an example taken from the demo site: https://dl.dropboxusercontent.com/u/188630/support/wcuf_variation.jpg .

It could happen that if you are using any 3rd party plugin that alter product variation managment, could interfere with the name creation. Are you using any? Have you also customized the plugin? Restore the plugin to its original state and do not alter the WooCommerce behaviour and you should properly display the attribute names. Be also sure to be using the latest 22.2 plugin version.

npagazani

npagazani Purchased

Hi Vanquish, great plugin and exactly what I needed! I have one feature request, can you add a setting so we can manually change the width of the feedback text area? For some reason my theme makes it very narrow, maybe 100px at most. I have added it in the css code, but of course this will be lost with updates. Thanks!

Hi,
Thank you for your appreciation :)

No problem, I’ve added that as option in the new version. Send me a private message (click on my name then use the low-right box) reporting your email! I can send you the new plugin version without waiting CodeCanyon to publish it (that will be in 4-5 days) :)

npagazani

npagazani Purchased

Awesome! Thanks.

P.S.
If you have enjoyed my support and/or my plugin please consider to leave the 5 stars, I would really appreciate! (to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases) :)

mojo2405

mojo2405 Purchased

Hi, I just upgraded my woocommerce to 3.04 and there is an error thrown in the admin page cause by the plugin. After contact the woocommerce support team they said that the plugin is using select2 V3 but they upgraded it to V4 and this is the reason for the problem. please fix.. presonally – I’m trying to add a product to an already existing order via the admin order page , and there I can see the error in the console and I just can not add any items. you can read more about this known issue here : https://github.com/woocommerce/woocommerce/wiki/Select2-fields-not-working-in-3.0.x

Waiting for your solution.. thanks !

Hi,
update the plugin to the latest 22.3 version that you can download from its codecanyon page and error will be gone :)

mojo2405

mojo2405 Purchased

thanks. did that. but now I get an error when entering the file upload congirator : Some of your installed plugin are generating javascript errors that MAY prevent WCUF configurator to work properly. Fix or disable them.

Error type: TypeError: jQuery(...).sortable is not a function On script: https://www.shaked-presents.com/wp-content/plugins/woocommerce-upload-files/js/wcuf-admin-menu.js?ver=4.7.4 Line: 8

It is quite strange. Have you updated any other plugin? It seems that some 3rd party javascript libraries is now interfering with WCUF js library. Can you try disabling the other 3rd party plugin to see if it is working?

Despite of the warning message, are you able to normally use the upload field configurator? would be possible to have a backend access to perform some tests? In this way I can try doing some live debug to try to understand which is the cause of the issue. To send admin access use a private message (click on my name then use the low-right box).

grebe

grebe Purchased

hi,

I just installed the plugin, but I have problems in the checkout page. I only get a black page with no information at all.

My site is http://www.themarijunqueira.com

You can the products here: http://www.themarijunqueira.com/shop/

regards,

Gonzalo

Hi,
it seems that some 3rd party pluing are interfering with the WCUF plugin.
Colud you enable the debug mode: https://codex.wordpress.org/en:Debug_in_WordPress and see if in the page are printed some more clues?
Could you also try to disabling the other plugin one by one until find the one that is interfering?
In case disabling the plugins is not helping, please report me (if any) the error message printed after the debug mode is enabled.

For further help I need a full admin access in order to perform some live debug to try to see, if possible, whats wrong in your installation.
Thank you.

Hi,

I’d like to send the upload summary (with image/audio preview) & text in the feedback field to customers via WooCommerce Order Processing E-mail.

Can I do so? Thanks!

Hi,
no unfotunately there isn’t an easy way to do that :(

However I’ll see if it will be possible to include that feature in a future release!

Thanks and look forward to it! cheers!

Ciao! Due domande al volo, La dimensione del file incide con l esito dell upload? cioè devo impostare qualcosa sul php.ini o non ha limiti di grandezza? in oltre volevo chiedere se cé la possibilità attualmente di aggiungere al file il numero dell ordine, in modo che se si scarica il file si sa a che ordine appartiene.. ad esempio: “foto.jpg”—> “Ordernr.425 – foto.jpg”. Grazie!

eh no, mi dispiace ma purtroppo il plugin non ha nessun meccanismo per forzare la configurazione del server.

Grazie mille per il rating :)

Ho un problema.. un file caricato in un ordine é sparito. Il file è stato caricato, ed è obbligatorio, di conseguenza se non l avesse caricato non avrebbe potuto pagare. Ma il file non ce.. e sull ftp manca nche la cartella. c erano 2 prodotti, uno ha l immagine allegata e l atro no. infatti sull ftp cé solo la cartella: 462-0-2 ma manca 462-0-1. L upload del file è obbligatorio per concludere l ordine, ma i soldi mi sono arrivati. Da cosa puo dipendere? Grazie

Purtroppo non saprei dirti, un problema del genere non è mai stato riportato da nessuno.
Potrebbe dipendere da un malfunzionamento del server che non è stato in grado di muovere il file dalla cartella temporanea alla cartella finale. Sei sicuro inoltre di non averlo inavvertitamente cancellato via backend? l’upload field è per caso visibile anche nella pagina “dettagli ordini”? In tal caso potrebbe anche essere che l’untente lo abbia cancellato inavvertitamente una volta completato l’ordine.

Saresti in grando di riprodurre il bug? Se si riportami una guida passo passo su come fare cosi da poter replicarlo e trovare un fix.

leechee

leechee Purchased

Hey I purchased the plugin and I get the following error

Fatal error: Can’t use function return value in write context in /home/leecheeco/public_html/wp-content/plugins/woocommerce-upload-files/classes/com/WCUF_Option.php on line 455

Hi,
This error is due the usage of an outdated version of PHP. Note that Wordpress and WCUF plugin (as reported in the description page) both require a minimum 5.5 version.
Could you confirm that you are using at least that version? to check go to WooCommerce -> System status.
If not please update and that error will be gone.

Updating php is usually a very simple operation in any web shared server. Go to the admin panel, search for some kind of advanced configuration and in that section you can switch the php version to the latest.

webrebel

webrebel Purchased

Hi there,

my customer needs a solution for their customers to make requests for offers in custom metal panel cuts. They have for example a request with 20 or 30 files to upload and choose the quantity for each uploaded file. This is working so far but if a customer makes a mistake with the quantity and upload the files it’s just possible to start the whole progress again. For my customer it would be great to change quantities for the files after uploading the files and maybe delete or add more files (maybe this is possible in the chart, too). Is it possible to get a solution in this case? I also would pay for a solution that fits in my case. I’ve searched a long time for plugins that fit but this one is the closest one I found to make the workflow as easy as possible. The customers of my customer would just use the request feature if it’s easy and fast to use.

Hopefully you have an idea to find a solution for me.

Thanks and kind regards

Marc

Hi,
unfortunately the plugin is not designed to behave like that and there isn’t an easy solution to implement that request.
Unfortunately I do not offer any customization service, however I’ll see if in future will be possible to implement a solution for this, but I cannot give you any ETA.

I try to add a upload field for each order in the card. In our setting a user can order three time the same product f.e a flyer. In the card he can just upload one file (one for each product). Can I config the upload plugin to show an upload field for each order?

Hi,
which plugin version are you running? Please update to the latest 22.4 version and then, for your purpose, use the Individual products configurator menu.

It allows you to select which product can be added multiple times in cart. This allows to associate distinct upload fields even for same products! :)

I updated and it solved my problem. Thanx for fast support

Glad to hear that :)

If you have enjoyed my support and/or my plugin please consider to leave the 5 stars, I would really appreciate! (to leave a rating: go to your profile page, click on “Downloads” and from there you can rate to your purchases) :)

pr0grammer

pr0grammer Purchased

Im having a major problem.

My site: https://stellabluesvapors.com

My issues is are in the backend. Im using Woocommerce Point of Sale by Actuality Extensions and inside the registers POS page, there are two select search fields with programming that is being interferred with in a large way by your plugin. It makes them largely non functional. Yet as soon as I disable the Uploads plugin which is vital to our setup, everythign works fine again. I’ve narrowed it down to the select fields. Somehow your plugin changes a select field with it’s own parameters, and I can assure you for a fact that’s the issue.

Can you please help me find the snippet of code that causes this issue. I believe the two plugins may share a common id or variable that is causing the interference?

Please and thank you

pr0grammer

pr0grammer Purchased

I believe the problem stems from acf and this file specifically, though i could be wrong: woocommerce-upload-files/classes/acf/fields/select.php

Can you please give me a snippet so your ACF programming doesn’t override my other plugins fields.

Time is of the essence here and here’s please email me and I will provide the plugin that it’s specifically affecting.

Hi,
WCUF embeds the ACF plugin without any customization. It is just included and used by WCUF to programmatically build some configuration menus. Please update the WCUF plugin version to the latest 22.4. It embeds latest 5.5.11 ACF version. Make also sure to be using the latest ACF version in your installation too.

Hello I have installed the product and followed all of the directions. I do not see the upload option on the products i have listed on my site. can you help. my site is www.evisionprint.com www.evisionprint.com/admin USERNAME: vanquish PASSWORD: vanquish

Hi,
thank you for sharing the access but it is not working. Please verify.

For what concerns the upload field visibility, Make sure you have properly setted the option to display field before or after adding a product to cart according to your needs. Note also that in case of variable products, the user has to choose a variation before a field to be visible. Make also sure that in products page no javascript errors are rised otherwise these can interfere with WCUF javascript libraries preveting for been properly executed and then render the upload fields.

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