4210 comments found.
Good day, I would like to add restrictions on file extensions. Is that possible? If yes, where can I find this option? Kind regards, Koen
Hi,
yes, you can restrict file types via the following option: https://nimb.ws/JEKjkx
Would love to get that in next release ! It would help to avoid going to the backoffice each time 
Thanks,
David
I only use Woocomerce to create customers and orders. How do I make this plugin’s upload fields only show on the order detail page? I’ve tried everything but it won’t show up.
I don’t use WooCommerce to create products.
I need to show the upload fields only in the Customer’s order details page within Customer’s My account page. I followed the instructions but I don’t use Woocomerce for the product creation. I only use Woocomerce to create customers and orders.
To display a field in every order details page, you just need to check the following option: https://nimb.ws/OdNY2m
For further help, you need to renew your support license. Meanwhile make also sure you are running the latest 72.9 version.
Hey there! I’m trying to set visibility by attribute, but the field won’t find any of my attributes. Can you let me know how I can make this work?
Hi,
attributes must be globals (the ones defined via the Products -> Attributes menu).
hi, is there a way to attach the image to a line item. My clients are buying the same product with different images. Is that possible? Thank you
Hi,
try enabling the products addable multiple times to cart option for the products you need (or all product).
Hi Vanquish, We sell prints with your system but we have an issue. When a client buy 10 ex of 10×15 cm and 12 of 20×30 of sometimes same images or different images. How to get two different zip by format directly in the email and not all the images mixed ? We have always to to to the backoffice to get the correct zips. Best, David
Hi David,
I’m really sorry, you cannot. The plugin is not designed for that and there isn’t an easy way to achieve that that I can suggest via comments.
Thank you, however, for sharing this scenario. I’ll try to do my best for a future release.
hi I have an issue , I have a pop up that says “Called console.warn=1 Argument” and ” console.degub= 1 argument” i have my PHP 8.0 updated, i recently and I recently reinstall wordpress on my site
Please can yo help me, or I want my refund
I’m sorry, and what kind of issue are you getting? could you provide a more detailed description of it? and how this warning message are related to the plugin?
Yes, that message is displayed in case of mandatory field: you can disable it via the options menu: https://nimb.ws/FfJwMZ
is there shortcode that i can embed it anywhere inside cart page or checkout page.. because the design is too limited
No, it is not possible.
Hello, i am sorry, this addon is not the right for me. Is it possible to get money back?
i buy it yesterday.
Kind regards
Hello,
no, you cannot. You have to test the plugin via the demo site before any purchase in order to be sure it actually works as you need and expect. Once purchased, the Envato refund policy won’t grant a refund for such reasons. Otherwise, any user could use such argumentation, get money back, and continue using the software for free.
is it a abo? i want to cancel!
It means that the server is not able to provide the image due to a server issue. For this, you should contact your server maintainer.
Try eventually switching the preview method to see if it helps: https://nimb.ws/CeDhyF
The problem was from the litespeed cache plugin … anyway ty for the suggestions.
BTW is it possible to disable the image preview when someone upload them? And maybe only the name stays?
Thank you for sharing the result of you investigation. Yes, you can display only the file names. Just use a different shortcode: https://nimb.ws/IMh3v6
Hi Team,
I am using this plugin for 3 environments. Dev Test and Live. But only on dev environment the upload file is working. And the same plugin deployed at test and live, it’s not working.
Hello,
try updating to the latest version 72.8 version. For using the software in more installations than the ones you can use according to the usage agreement, you need to purchase a new license. For further support, you need to renew your support license.
Hi vanquish! Is there another way to contact you that won’t be shown as a public comment? I have a workflow question regarding a few of your plugins and am hoping you can advise on whether my plan is possible or not. Thanks!
Hi,
you can send me a private message (click on my name then use the low-right box).
Causing my site to have this error: There has been a critical error on this website.
Disabled the plugin and now it’s gone
Please try downloading the 72.7 version I’ve just released. It will be available to download in a few minutes. Thank you.
with the update i only get fatal errors, if u try to re-upload from codecanyon, i get the same error when i try to activate it
Please try downloading the 72.7 version I’ve just released. It will be available to download in a few minutes. Thank you.
hello i get error on Installation public_html/wp-content/plugins/woocommerce-upload-files/classes/com/WCUF_Cart.php on line 439
Hello,
please redownload from CodeCanyon. There was been an error with the update process.
same problem
Please try downloading the 72.7 version I’ve just released. It will be available to download in a few minutes. Thank you.
I activate plugin ….. but i cant se uploader on producty page, i can see in cart or order details. There is one more problem. When i try upload file…..uploader its not working. Pls can you help me
I’m sorry, if you cannot see the uploader on the product page, how actually are you performing the upload?
Please make sure you have enabled the option to display the field on the pages you need: https://nimb.ws/oNBqS1 In case of variable product, you need to chose a variation before the upload area is displayed for that selection.
Make also sure there are no 3rd party plugin interfering by disabling all of them. Try giving a look to the browser error console to see if are reported further clues.
I dnt use variable products …... here is one product and you can se uploader is not visable but in the cart is visable and when i traying upload file for exaple jpg …i cant. Product> https://digyprint.dk/product/visitkort/
Yes, this is a variable product. Before adding to the cart, you need to choose the variation you need.
Analyzing the page, it seems that the upload area is not injected. It means that something is preventing the following actions to be properly triggered:- woocommerce_before_add_to_cart_button
- woocommerce_before_add_to_cart_form
- woocommerce_after_add_to_cart_button
- woocommerce_product_thumbnails
- woocommerce_before_single_product_summary
- woocommerce_single_product_summary
- woocommerce_after_single_product_summary
That are the actions to which the plugin hooks to inject its data.
What about disabling the other plugins? The one you are using to customize the product option might be the cause of the interference.
Meanwhile:- Try using a different positioning option: https://nimb.ws/ITBJiR
- Make sure you have Not enabled the following option:https://nimb.ws/qX8r0S
i dnt have anything in /options / Products addable multiple times to cart / Texts You can see here: https://ibb.co/W2qktT0
Please update to the latest 72.8 version, it will be available to download in a few minutes.
Now is visible thank you, bit I can’t upload any file. You can check on this link https://digyprint.dk/product/visitkort/
Unfortunately, it seems something is resetting the user session where the plugin stores the reference to the just uploaded data. It could be a server issue or a 3rd party interference. Could you please try to deactivate one by one your plugins and see if the issue still happens? Thank you.
I try everything but still…. can I share my wp login details with you?
Unfortunately, there isn’t much I can do. The issue is not related to the plugin and there isn’t much I can implement to fix that interference.
More in specific: this kind of issue is usually related to the fact that the native PHP session_id() function (https://www.php.net/manual/en/function.session-id.php ) instead of returning the same id every time the user accesses the site, generates a different ID when an Ajax request is performed. So the plugin won’t be able to properly associate the user to the just uploaded data.
I can point the direction in which you have to investigate in order to fix it, but I cannot fix any server or 3rd party issues.
ok i wilkl try investigate … how?
If none of the plugins are interfering, it means that it depends on a server issue.
Try contacting the sever maintainer and report that the session_id() PHP functions generate different ids if the same user performs an ajax request. This might depend an a misconfiguration or a caching issue.
Thank you, but the image is unreadable.
here: https://ibb.co/zbLJhC2
Thank you for sharing, but that’s not helpful on how to fix the issue.
If you share the following:- wp-admin access
- FTP access
P. S.
are you really sure that by disabling all the plugins and temporarily switching themes, you still experience the issue?
I’m sorry, but both logins are not working. Please give it a try and let me know.
pls try now…. i just login
I’m sorry, still not working: https://nimb.ws/syRPbV
pls try with this one
vanquish@gmail.com pass: A)%Zj5bnCXShMBiaAI8)lN7dok the wp-admin works. The FTP still doesn’t work.
Ok, thank you for sharing. Apologizes, the issue seems not related to the session_id() (that actually generates the same id) but with the database write operation. After performing the upload, Wordpress seems to be unable to save the data on the wcuf_upload_sessions database table created by the plugin :https://nimb.ws/4jm1uL
Here the code that invokes that debug text: https://www.dropbox.com/s/ivytusu0b62pdkz/wcuf_db_update.jpg?dl=0
Performing some further tests, it results that the wcuf_upload_sessions table doesn’t exists: https://nimb.ws/SyjgQX
It sounds very strange because that table is created when the plugin is installed.
I’ve managed to force the creation of that table. As you can now tests, the files seems to be uploaded: https://nimb.ws/hfByVs
No problem and thank you so mush for everything. I have one more question. Can you do extra customization for that plugin? Off course for money )
I’m really sorry, I do not offer any customization service 
No problem, thanks for everything
I’d ask you a favor. Please If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars…It would help me with sales, I would really appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate your purchases.
You can also leave the rating through the plugin description page: https://www.dropbox.com/s/v6zaoe0p6cs4x2o/rating.png?dl=0 )
Have a great day!
Is it possible to use the Woocommerce REST API with the plugin To send files with orders from third party application ?!
I’m sorry, it is not possible
I have error in the console: Duplicate entry ‘d2a’ for key ‘PRIMARY’ for query INSERT INTO `wpdy_wcuf_upload_sessions` How to fix it?
It seems that something is wrong with your DBMS. If the warning keep showing try to manually entry the `wpdy_wcuf_upload_sessions` table
i think the problem is other because the error ends with ” WCUF_Session->manage_session, WCUF_Session->set_customer_unique_id, WCUF_Session->create_session, WCUF_DB->create_session_row”
Yes, those methods are writing data on the table reported in the earlier comment. If there are any issue with the DBMS, those methods cannot perform any read/write operation.
Hi, I have purchased your plugin and I’m using it. I recently bought “Digits: WordPress Mobile Phone Number OTP Signup and Login Form” plugin from codecanyon site, but these two have conflict with each other and your plugin does not work properly. Please check and fix it. Thank you for your supporting
Hi,
Which kind of conflict are you experiencing? Could you provide a more detailed description of the scenario? Thank you.
when I try to make an upload field, doesn’t save (save button not work) and also when I click on setting button of an upload field, tabs doesn’t open to customize…
And deactivating that plugin, it works? In that way it means that plugin is generating an interference. You need then report that issue to its developer in order to fix it.
when I deactive the “Digits: WordPress Mobile Phone Number OTP Signup and Login Form” plugin, your plugin works…
Yes, you should then report the issue to its developer on order to avoid generating the interference.
Thanks, I’ll do it…
