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803 comments found.

room631

room631 Purchased

its not uploading the images .just showing “Loading, please wait until uploading is complete..”. using this plugin: https://codecanyon.net/item/woocommerce-upload-files/11442983/support

Hi,
this kind of issues usually could be related to 3rd party plugin interferences of server misconfiguration.

First of all try deactivating all the other 3rd party plugin and report me if you are still experience the issue.
If so, please send me a full admin access to your site and a FTP access to the plugin folder via private message (click on my name then use the low-right box). I’ll try doing some tests to see if it possible to figure out what’s wrong in your installation. Thank you.

room631

room631 Purchased

okay, thank you, please look at it for us – i just sent you a message with logins to the wordpress site as well as the ftp. also, it mentioned that there was cropping abilities for the uploaded images. how do we activate that? we are printing only 4×6in photos – so i entered in the pixels in the settings already -

Crop work only for single file upload field. You have just to enable the special Enable crop editor option and NOT enable the following option:Enable multiple files upload per single field.

I’ve got the access, I’ll perform some tests and I’ll answer directly via email. Thank you.

room631

room631 Purchased

Hey i got error message while uploading the file please check the error and let me know how to resolve this one Below is the error ERROR: Sorry, there was an error. Please be sure JavaScript and Cookies are enabled in your browser and try again.

Please, do not continusly post comments :)
I’ll already have got your private message and actually I’m investigating. For further comunication, reply to the email I’ve sent you. Thank you :)

colormage

colormage Purchased

Hi FIles do not appear anywhere after uploader reports the processing complete. WP 4.8 WooCommerce 3.0.9. Tried re-instal and new uploader. Thank you

Try updating the plugin to the latest 24.2 version that you can download from the codecanyon plugin page.

Note that if the user is uploading is performed in product/cart/checkout page, the user has to place the order before the files are visible on the admin order page.

In case he is uploading files from order details page, once uploaded, he has to clik on the Save uploads button in order to complete the process.

For further help you have to renew your support license, the one you had is expired.

Version at codecanyon download page is 24.1. I downloaded again and reinstalled WP admin page shows 24.1. No notice of update available.
thank you

Yes the 24.1 is the latest available. 24.2 is still under codecanyon approval. It should be ready to download in 2 – 3 days.

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