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Discussion on eForm - WordPress Form Builder

Discussion on eForm - WordPress Form Builder

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6048 comments found.

Just letting you know it seems like the mobile responsive version has lots of bugs and doesn’t seem to look good on mobile. Please help

Hello,

Please let us know what the issues are. Preferably with a screenshot.

Knowledge Base | Support

Goodmorning. Is it possibile to create a registration form that registers the user without submitting a password that will be generated by Wordpress?How can I do it?

Hi,

Sorry it’s not possible to create a registration without submitting the password in the form.

Knowledge Base | Support

Hi, a few pre-sale questions: - can you use paypal and stripe in the same form? So client choses which option to use (not paypal pro) - I need clients to be able to chose from a list of events, and each event adds £5 to their total and then they add a donation on top of that. I need to know how much they paid and what events they selected. would this be possible? Thank you

Hello,

Yes, you can use PayPal and Stripe in the same form. PayPal has retired supporting direct credit card, so you can only use PayPal Express. We will implement BrainTreePayments in future.

Also, you have access to all submission data. You can either view it from eForm Admin > View All Submission and/or have it delivered to your email.

Knowledge Base | Support

The reason i ask about seeing the data is that with forms I’ve tried before, if you have a dropdown selection with events and then set each event with a value, it only records the value, not the actual name of the event. As all our events are £5, i need to be able to see what events were selected as well.

In the form i have now, i created a series of extra input boxes which are hidden,. Each box corresponds to an event and if the client clicks that event, the box gets a set value of £5. This way i get both the event name and the total paid.

Would i have to do it like this or is there a simpler way to do it?

Hi,

There is a way available in eForm. You can define Option value and a corresponding numeric value to it. Numeric value will be used to calculate the cost and Option value to see what events were selected.

Please check similar demo here in https://eform.live/examples/#el-ex-modal-21

Knowledge Base | Support

Hello! Pre-sale question. Is it possible to integrate a quiz form with a register option on a multi-step form?

- User fills the necessary data to register (step 1) - User takes quiz (step 2) - If user passes the quiz -> register (submit)

Hi,

Sorry its not possible directly.

But you can set conditional redirection to redirect user on registration form depending on the answers submitted by the user.

Also you can hide submit button in registration tab[Step] using conditional logic. Please review following tutorials for more information -

1. https://wpquark.com/kb/fsqm/form-submission-related/understanding-different-redirection-types-submission/

2. https://wpquark.com/kb/fsqm/conditional-logic/conditional-logic-on-submit-button/

3. https://wpquark.com/kb/fsqm/fsqm-form/creating-first-form-eform/

Knowledge Base | Support

Hi, great plugin. I have a problem integrating with GetResponse… got an API and TOken correct (checked 3 times). I have debugged what’s going on and there is an error back from GetResponse API: string(49) “Wrong field value – IPv4 or IPv6 address required”

any clue what’s that?

tried to put it on support page but it doesn’t work now. rgds

Never mind, problem solved – LOG IP ADDRESS has to be enabled to pass values to GetResponse.

Glad to know you have sorted out the issue. :)

Knowledge Base | Support

Dear Author,

we are hosting a form for our client using the IP address of our server, in order not to show the domain name (http://185.205.41.99/sony-questionario-eng/). We can view and compile the form but the below error message appears after clicking on Submit button.

Could you help us fix this problem? Thank you very much Best Regards Paolo F

Server Side Error We faced problems while connecting to the server or receiving data from the server. Please wait for a few seconds and try again.

If the problem persists, then check your internet connectivity. If all other sites open fine, then please contact the administrator of this website with the following information.

TextStatus: error HTTP Error: undefined

Hello Paolo,

This error is likely due to server side error. Please check if you have any PHP error log generated on the server by turning ON Wordpress debugging.

OR please raise a ticket on our support forum. We will need your details over there for further investigation.

Knowledge Base | Support

Hello, I am loving this plugin much. One thing I needed but couldn’t find a way to do right now is to be able to set values conditionally. I can hide and show an element with preset values. Is there a way to have just one target element on a form and set its value depending on choices made?

Hi,

Sorry this is not possible at this moment.

Knowledge Base | Support

Hello Nice plugin I use eform for quotation requests with “quantities” “sizes” “colors” “options” etc … After submission (in the publishing submission) I would like to add (to the submission) a price with a payment button, and a file download item. How can I do that? or do you have another idea of solution? Specifically I would like to use eform as a Quotes / Invoces plugin from my customer submissions Thank you Ben

Hello,

Thank you for your good words :)

In a straight way, Its not possible through trackback page (in the publishing submission) but you can redirect user to another page where you can put price and payment button with download link using another form created through eForm.

Different redirection types – https://wpquark.com/kb/fsqm/form-submission-related/understanding-different-redirection-types-submission/

Knowledge Base | Support

Is it true that once the 6 months support runs out, then it is not possible to read the support tickets I have created on your support forum? And I have to buy additional support in order to get access to read my tickets?

Hello,

Yes its true.

Knowledge Base | Support

Hi – I’m sure there’s a way, but I can’t seem to figure it out. On my form I have a “choose” office field. Each office has it’s own email.

I would like to do something similar to what I had setup in CF7 using the pipe selector – reference: https://contactform7.com/selectable-recipient-with-pipes/

I’m having a difficult time setting conditional logic in the admin email to accomplish this. Please do not refer me to any of the following articles as I’ve read them 3 times.

https://wpquark.com/kb/fsqm/conditional-logic/working-conditional-logic/ https://wpquark.com/kb/fsqm/conditional-logic/conditional-logic-interpretation-different-elements/ https://wpquark.com/kb/fsqm/form-submission-related/send-notification-email-admins/#ipt_kb_toc_13176_1

Hi,

Sorry but this is not possible to use email address submitted trough the form for sending admin notification. However you can set email address by comparing office name in Conditional Admin Email. If you are facing issue to setup admin email address here then please raise an issue on support forum with URL. We will check there.

Knowledge Base | Support

I went to the forum, created a new topic, and uploaded an attachment with login details. Can you please confirm receipt? It looks like I was posting on the forum, but then under “Topics Started” – It does not show up.

Thanks for your help.

Hi,

You have not added details of the topic. We received your request here in https://wpquark.com/kb/support/topic/set-to-email-from-drop-down-selection/ without any details.

Knowledge Base | Support

Hello. I have a multi language questionarrie. How do I customize the feedback error message in different language (message like “select an option”)? Thank You

Hello,

To translate the validation messages, you will need to translate using .po and .mo files. Please review tutorial here in https://wpquark.com/kb/fsqm/fsqm-tutorials/translating-fsqm-pro-plugin-language/

Knowledge Base | Support

Hi, just curious if there’s a quick way to have the submit button left aligned instead of centered? Not sure if I’m missing the option in the form or if I have to do a custom CSS for that?

https://survivingtheoregontrail.com/affiliates-program/

Hi,

The following CSS would help:

.eform-button-container-inner {
       justify-content: left !important;       
}

Knowledge Base | Support

Wonderful! Thank you very much!

I have purchased a theme,that has the plugin bundled within and i have created an eform with this plugin.

http://laundryclean.in/eforms/quick-booking-copy/33/

Problem is that ,it takes 2-3 mins to load. Unable to find a solution to this. Can anyone help me out.

Hello,

Sorry but we provide support to our direct customers. But from the look of the site, I see very slow processing time and delivery of static content. Even when loading the front page http://laundryclean.in/ it took many seconds (around 21). So this isn’t a plugin issue, rather a server issue. I would recommend upgrading to a better host.

Knowledge Base | Support

Hello, Are you preparing this e-form to be GDPR compliant?

Hello,

We are looking into this. In the meanwhile, if you can provide us anything that would help us understand better, it would be really great.

Knowledge Base | Support

Sure! I will share our legal department recommendation, Email address please?

Hello,

Please share it on swashata[at]wpquark[dot]com

Knowledge Base | Support

Hello, I use (https://themeforest.net/item/werkstatt-creative-portfolio-theme/17870799) as my theme. And, I want to buy your plugin but i have one question: Can i be able to make an interfaces of like to whatsapp, facebook messenger, viber and gmail with your plugin? Best.

Hello,

Ours is a form builder plugin and not a messenger plugin. While it should work find with the theme, it won’t make interfaces of messenger apps.

I am having a hard time editing CSS for input placeholders (specifically Zip Code) in Payment Options element. Any suggestions?

Hello,

Are you trying to change the CSS of ZIP code of Stripe Element? If so, then it is provided by Stripe and isn’t possible to customize right now.

German translation. Hi. is there anyone who already translated this plugin to german? The language file exists, but only around 2% is translated. So if there is anybody who has a better translation file, would be great if you could share this.

Hello,

Sorry but I don’t think there is. We will be undergoing massive changes in the admin area. Once done we will hire people to generate translation.

Knowledge Base | Support

Hello, earlier today a colleague bought and activated the eForm pro plugin for me. I tried to design some quiz forms and try to preview. It takes forever and doesn’t show anything. I tried to preview other forms (which might have come with plugin) and act same way – no displaying preview. Any help is appreciated.

By the way I run WordPress 4.9.4 and PHP 5.6.33. What possible causes are there for a form preview to not actually show the form?

Hello,

We provide support only to verified accounts or through our support forum with verified purchase code. Please use either one and we will look into the situation. In most of the cases, disabling all other plugins and switching to a default theme fixes this issue.

Knowledge Base | Support

Hi, is there a way to save the data on the submission review/submission confirmed page after an edit? I see the form data and the option to print the form data but not a save button. Thanks

I think I figured it out. Thanks

One more question, I have a form that allows .pdf and .xls to be uploaded. The form works fine to upload the files but on all of the review/summary/reports pages and exports the image next to the filename is broken. I see that it works fine for png, jpeg, etc. but it jhust shows a broken link icon for non-image file types. Is there a way to show a default icon or something similar for file types that aren’t images? Thanks!!

Hello,

To enabled edit please follow this https://wpquark.com/kb/fsqm/form-submission-related/let-user-edit-eform-submissions/

We will look into the file image issue.

Knowledge Base | Support

Hello, is it possible for me to format the result of a quiz in the Myers-Briggs style? I will have 4 tabs of questionnaires. In the end what I want is to give recommendation based on what the score for each has been. For example, I may decide if the cumulative score of tab 1 is above 5, I assign the Letter ‘T’, otherwise the letter ‘H’. Like wise, I will assign letters for each tab/page. Then based on the combined result, I recommend. For example the four tabs’ letters may combine to be ‘TRAP’. The user does not have to see this but only the final wording of recommendation based on the letter sequence/word I form from the results.

Hello,

Sorry but we do not have such functionality right now.

Knowledge Base | Support

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