640 comments found.
Hello, how are the customers ment to use the gift card. Where are they gonna put the code on the page? Is it on the checkout page?
Hello,
The Giftcard Code we do generate is just like Coupon Codes, so you may put this on either on cart page or at checkout page
For any further query, We request you to please create a ticket over support https://makewebbetter.freshdesk.com/support/tickets/new
We are always here to help you.
Thank You MWB Support
Hi! How can user choose from different template of Gift Card? Like in your demo. I have added two Templates on Gift Card but no options to choose any.
Hello
Thank You for purchasing our plugin
Just go to the Product Edit Section of nay one Giftcard Product where you’ll find an Email Template Section from where you can choose your desired Email Template, either one or many.
Thank You MWB Support
In product edit section I have two templates chosen, but no option to select templates on sales page.
Hello,
You Just need to go to the Product Edit Section of nay one Giftcard Product where you’ll find an Email Template Section from where you can choose your desired Email Template, either one or many.
For any further help, we suggest you contact us over support https://makewebbetter.freshdesk.com/support/tickets/new
Thank You MWB Support
Hello,
We request you to please create a ticket over support https://makewebbetter.freshdesk.com/support/tickets/new
So we can better help you
Thank You MWB Support
Sorry we can’t use this as the code is clearly unsafe and not well secured, even in the most basic manner. Can you please issue a refund? we won’t be using product.
Hello,
Refund is not an issue for us but this won’t harm anything.as it just render the gift message over there. So we can assure you that our plugin won’t get failed in any drastic condition or with most basic injection attacks.
We will consider your suggestion on priority and release new version asap.
Hope you understand and we are always here to help you.
Thank You MWB Support
Thanks for your response. I would prefer the refund, we already purchased a different gift card plugin without this issue.
Hello?? Where is my refund?? Should I leave a bad review and escalate with Envato customer support and Paypal?
Hello,
You can request for refund at your dashboard.
Thanks and Regards Makewebbetter
I’ve submitted my refund request. Thanks
Hello,
Now, there is no such things persist in our plugin but we have accepted your refund request, as we don’t want to disappoint our clients and hope to have a good future business relationship.
Have a Good day!
Thanks and Regards Makewebbetter
Thank you, received!
Are you aware that your plugin is vulnerable to the most basic injection attacks:
https://www.screencast.com/t/8AqnDGccsq https://www.screencast.com/t/dYEgDxCpJNot sure we can actually use this.
Hello,
We really appreciate for your most valuable suggestion and will consider this in priority.
We can see this will not cause you harm in anyway because it just render the gift message over there. So we can assure you that our plugin won’t get failed in any drastic condition or with most basic injection attacks.
Also, We will strongly consider this in our next upcoming update version asap.
For any further help you we are always here to help you.
Thank you MWB Support
How can I enable “Enable Giftcard Product send on selected date” only on selected gift cards? I will only have a few Gift cards where you can select a date.
Hello,
We request you to please contact us over support https://makewebbetter.freshdesk.com/support/tickets/new our team will assist you with all your queries.
Thank You MWB
Everything is working perfectly except when the order has been completed – the order just sits on my end, not emailed to customer, until i physically click a button to complete the order. how can i have the email automatically sent? i’m not seeing any settings for this anywhere. thanks!
Hello
Email will get sent immediately as soon as the order status falls in processing or in completed state
The possibilities are below of not doing so: 1) make sure that you are not paying via testing account / sandbox 2) the date of purchasing must be today/current date (if date has been enabled) Because if you have select the future date then the email will get sent till the date has been reached… We want to tell you one more thing if the date has selected for future then there will be a button of ’’ Send Today ’’ if you click on that the email will get send immediately
If all the possibilities you have checked Then we need your site credentials so that we can check by our end https://makewebbetter.freshdesk.com/support/tickets/newThank you Makewebbetter
I created a support ticket for a PHP syntax error when attempting to activate the plugin -
Plugin could not be activated because it triggered a fatal error. Parse error: syntax error, unexpected ‘[’ in /wp-content/plugins/woocommerce-ultimate-gift-card/woocommerce-ultimate-gift-card.php on line 637
Is this commonly just a PHP version issue or is there a possibility it’s something else? I’m not sure I can update the PHP version, is why I’m asking. 
Hello,
We request you to please contact us over support https://makewebbetter.freshdesk.com/support/tickets/new our team will assist you with all your queries.
Thank You MWB
Hello, I can’t find some strings in loco translate plugin like “Gift Message:” or “Delivery Method:”. Can you please help?
Hello,
No problem, you can create language file for that but if you face any issue , We suggest you to please contact us over support https://makewebbetter.freshdesk.com/support/tickets/new our team will help you.
Thank you
I am very interested in purchasing this plugin but have some questions but your demo has been frustrating to use as I keep getting internal server errors and invalid payments when using a coupon. I would like to see how the QR Code works. - When I scan a certificate in with a QR reader it does nothing. Can you explain to me when the user scans a code in what happens? - Will there be a balance showing etc? Where can I see from the admin side where the balance on the card is? Please help me decide if your QR Code solution is right for my restaurant client! Thanks.
Hello,
Thank You for your Interest in our plugin.
Whenever any customer purchase a giftcard and receives an Email Template(along with qrcode, if enabled) then he/she can scan the code via any qr scanner and it will reflect the code and then he can use that code
About the demo internal server. We will check it out that issue and will inform you asap.
Thank you MWB Support
Hi,
We’re really interested in getting plugin. However, I’d like to test drive it to see how complicated the CSS and customisation is going to be.
Thanks
Hello,
Thank you for your Interest in our plugin.
We suggest you to please request us for the personalize demo by following the link http://demo.makewebbetter.com/woocommerce-ultimate-gift-cards/request-for-personal-demo/
We will provide you the personalize demo and you can check all the settings and functionality of the plugin.
If you have any further queries then We suggest you to please contact us over support https://makewebbetter.freshdesk.com/support/tickets/new our team will help you for all your requirements and will discuss about it.
Thank You MWB Support
Hi, great Plugin
Pre-Buy questions:
1 – Where I can display remaining balance of coupon? (for the Admin and for the Customer)
2 – If the amount used is less than the total coupon there is a Plugin for create or add the credit in the wallet?
Thanks
Hello,
Thank you for your Interest in WooCommerce Ultimate Gift card
1 – Where I can display remaining balance of coupon? (for the Admin and for the Customer) For the Admin:- WooCommerce->Coupon- there is a column of Coupon Amount which will show the Remaining Balance of Gift Coupons.
For Customer:- Whenever a customer used his/her Gift Coupons then an Email Template will be send to the Gift Coupon Receiver, where he will get notify by their Remaining Balance of his/her Coupon Amount
>2 – If the amount used is less than the total coupon there is a Plugin for create or add the credit in the wallet?
As we send the Email for notifying them about the coupon amount, then they can use their remaining amount and hence there is no need for any wallet. we have provided “Disclaimer Text Area” at the bottom of Email Templates from where you can put your additional Information too, like about the usage count. Because About the Amount, Expiry Date and the Coupon Code are in the Top of Email Template.
Thank you MWB Support
great !
I want to buy your Plugin
I also have to install a Wallet plugin. Can you suggest me a compatible plugin?
thanks
Hello,
Thank you for your Interest in purchasing our plugin.
Currently, we haven’t tested with any wallet plugin with our Giftcard, and without testing we can’t give you any suggestion.
We suggest you to please contact us over support https://makewebbetter.freshdesk.com/support/tickets/new our team will help you for all your requirements and will discuss about it.
Hope you understand!
Thank You MWB Support
hi! Great work! I have a couple of questions:
1. at which moment the user, who bought the coupon, receives an email with coupon-code? As soon as he made an order or as soon as money for the coupon are received (in case of bank transfer payment method it may take a couple of days) Or as soon as im sure that money are on my account and approve the order?
2. Also related to first question. At which moment after user receives the coupon-code he/she can use it? Immediately? Or again i have to make sure that the money for coupon are on my account and release the coupon?
3. At which moment user can see the coupon-code on his “Account” page? In downloads?
4. Is the plugin translatable? I need DE
thank you in advance!
Hello,
Thank you for your Interest in WooCommerce Ultimate Gift Card
1. at which moment the user, who bought the coupon, receives an email with coupon-code? As soon as he made an order or as soon as money for the coupon are received (in case of bank transfer payment method it may take a couple of days) Or as soon as in sure that money are on my account and approve the order?
There are two kind of users one who purchase the Giftcard (The Buyer) for his/her friend or other who receives it (The Recipient). Now comes to your question whenever the order status comes to in “Processing” or in “Completed” the Giftcard will be delivered via an Email to the recipient’s email address (which buyer will provide at the time of purchasing the gift product).
>2. Also related to first question. At which moment after user receives the coupon-code he/she can use it? Immediately? Or again i have to make sure that the money for coupon are on my account and release the coupon? As soon as he receives the coupon code he/she will be able to use that code.
>3. At which moment user can see the coupon-code on his “Account” page? In downloads? No, we simply sends the “Coupon Code” via “Email Template”, where all the details are there (coupon code,amount,expiry,who have sent[From], as well as the recipients email).
>4. Is the plugin translatable? I need DE Yes our plugin is translatable in any language.
We also want to inform you one more thing, the Buyer can also choose th Delivery Method like: How he/she wants to send his/her card A : Email to Receiver(Recipient will receive Email Template) B : Take print out itself and send manually(Buyer will receive Email Template) C : Want to ship his/her Giftcard(Merchant will receive Email Template and ship it to provided shipping address)
Thank you MWB Support
Hello, Pre-sale question
i only have to use the Custom price and message box. is this possible without generating vouchers?
my client wants to do this manually and personally with a custom mailed giftcard ?
Hello
Thank you for your Interest in WooCommerce Ultimate Gift card
So that means you want to send the manual giftcards to your customers? Like for those who do not want to purchase giftcard online right ?
For this you can use our Offline feature from where you have to fill these required fields:-
To email Id (whom you want send—> the receiver) From email(who want send—->the sender) Message(whatever you want to give a message to recipient) custom price(the amount of Giftcard)
Hope this may help you! If you have more requirements or other than this please let us know.
Thank you MWB Support
Yes, this is correct.
my client wants to create and send the vouchers on paper manually by mail. only upon request of customer maybe she wants to do it by mail ( see https://www.marylenemadou.com/wp-content/uploads/2017/10/giftcard_square_lowres.jpg )
so i only need as example : https://www.paulsmith.com/uk/paul-smith-gift-card
Hello
Thank you for your instant response.
We checked your link and found there are only two fields one for price and other for “message”. In this extension we have provide three kind of delivery method, please consider below scenario
1-Customer comes to your store and fills the required detail (amount,To,From,Message) and then he choose the way he want to deliver his/her card to their friend or relative.
There are total three ways to deliver their card:
A) Email to Receiver(Immediately mail will be sent to recipients email address).
B)You print and Give(PDF email attachment will send to buyer and then he can take print and deliver it manually to his/her friend).
C)Shipping(here an pdf attachment mail will be sent to Admin and then he take a print and ship that card to the shipping address)
and it seems your requirement is similar to the last delivery method we have.
We suggest you to please contact at our support https://makewebbetter.freshdesk.com/support/tickets/new so that we could have a better communication.
Thank You MWB Support
Ok thanks!
i will buy the plugin and we will see!
If the support is as good as the reply here it will be all OK 
Hello,
Thank you for purchasing our plugin, we are always here to help you.
Thank you MWB Support
Hello,
Thank you for purchasing our plugin, we are always here to help you.
Thank you MWB Support
Hi,
Latest update went from 2.2.3 to 2.0.0
Hello
Thank you for purchasing our plugin
Please let us know which issue you are facing with the updates of the plugin, so that we could help you.
We suggest you to please contact at our support https://makewebbetter.freshdesk.com/support/tickets/new our team will assist you.
Thank you MWB Support
I downloaded the latest update and the version number is 2.0.0
We suggest you to please contact at our support https://makewebbetter.freshdesk.com/support/tickets/new our team will assist you.
The current version here is 2.0.0. Can you fix it so we can download version 2.2.4
Hello,
As we already email you regarding this, but we did not receive any response from your end, So we are waiting for your response at our support, Our team will assist you. Plugin is already updated with the latest version i.e., 2.2.4 over codecanyon but if you are getting the older version then please reach to our support we will help you.
We created a ticket also to envato regarding your issue, and we are waiting for response and the reason of this version issue from envato.
We are always here to help you.
Thank You MWB Support
Prepurchase question: Whats the main reason to choose your plugin instead of “WooCommerce PDF Vouchers – WordPress Plugin” – do you have any features that other coupon plugins are missing? Thank you!
Hello,
Thanks for reaching us.
It seems that you need comparative information, ok without appreciating our plugin we ilke to inform you the correct information.
Our plugin popularity is not hidden from anyone it is the largest sold plugin for gift cards this year you can also confirm.
For the ecommerce business merchant want to provide flexibility to their customers.
The main reason to buy this plugin that it provides you the flexibility in each every process of sending gift cards to loved ones. The merchant can exclude categories to which he doesn’t want giftcard discount. When any excluded category product is available on cart then giftcard discount is not applied.
Merchant can set minimum and maximum cart total amount for applying the giftcard discount
Our bonus feature is Offline Giftcard.
For more details about our plugin we can provide you personalised demo where you can check each and every feature you can play with that, examine the plugin.
http://demo.makewebbetter.com/woocommerce-ultimate-gift-cards/request-for-personal-demo/Thanks and Regards Makewebbetter
Thank you, I dont understand everything you wrote. But I asked for a personalised demo yesterday and did not get any access yet. Could you please give me the possibility to test it? Thank you.
Hello
We have processed your request for the personalised demo to our technical team they will be providing demo shortly to you.
Thank you MWB
Thank you, just checking it out. Another question: Is it possible to create offline gift cards without the need to send them to someone via mail? I would like to say e.g. I need a giftcard with code ABCDE and amount of 50 €. So I would like to set the code and amount manually. Is this possible?
Offline giftcard is the feature for sending giftcards for those who do not want to purchase online cards. So as per current scenario ’’ To’’ an ’’ from’’ fields are mandatory
But as you asked about the manual setup for code and amount without sending that card to anyone, we would like to let you know that ’’ the manual code addition’’ feature has been mention already in our feature list, which we will deliver in next upcoming week from where you can add your own custom codes, about the manual amount the offline feature already provide you to put the amount as per your requirement
Thankyou MWB Support
Ok sounds interesting. I will keep an eye on the update and purchase if this fits my needs. So, the update will be out this week? Thank you.
Hello,
Thank you for your response, as we have others features which are requested by our clients are in a queue and we have added yours also. We will try to implement your requested feature in priority.
We request you to please contact us over support https://makewebbetter.freshdesk.com/support/tickets/new so that we could be more clear about your requirements and have discussion over your more requirements.
Looking forward to your response.
Thank You MWB Support
Ok I will contact the support team these days. And I have another suggestion: When you go to the gift card purchase page, you have the choice between up to 3 Delivery Methods and you can choose via radio buttons. My suggestions is that the text fields that belong to the delivery methods (recipient email etc…) are only shown if the specific radio button is clicked. Otherwise the customer is overwhelmed by all the text fields and doesnt understand that he has to pick one of the three. Could you implement this in an upcoming update?
Hello
Thank you for your response, we will check the possibilities about your requested feature and will be waiting for you at our support for furthermore discussion.
Thank you MWB Support
Ok, just submitted an ticket. I am excited about the possibilities, I am very interested in this plugin. Thank you.
Hello
Thank you for your wonderful interest in our plugin and we will let you know all possibilities over there.
Thank you MWB support
can I import my own codes?
Hello,
For now we do not have this kind of feature yet, the codes are generated automatically on each purchasing of gift product, but if you clarify your requirement we can do this for you, as we have already provide a filter for custom coupon codes from where you can stop this auto generation and can put your own custom codes
And we already planned for the feature in near about your requirement for next release. Hopefully in a week
Thank you MWB
Hello
As we are going to implement the Import Feature for Gift Cards, so we need your suggestion like what you exactly want to import like only the Gift Coupons code which will received by the customer on each purchasing of gift products, Or you want to import the gift products in bulk which can sell individually ?
It will be great if you can send an excel format so that we can understand our clients requirement and will implement that feature accordingly.
There are some lot of queries are there so we request you to please come over support https://makewebbetter.freshdesk.com/support/tickets/new, so that we can implement this feature for all our clients, so they can use our product in much better way which can fulfill all of their requirements.
Thank You MWB Support
Hi, I bought your plugin today. After activating plugin i got this error: Do you know what to do
Parse error: syntax error, unexpected ‘[’ in /home/sites/site48580/web/wp-content/plugins/woocommerce-ultimate-gift-card/woocommerce-ultimate-gift-card.php on line 636
Hello,
Since this is syntax error so may be some PHP version issue we need to check from code.
We assure you that our team will fix your issue please contact our support team https://makewebbetter.freshdesk.com/support/tickets/new
Thank you
For shipping of gift card done by admin, do admin have the functionality where a cost will be automatically added as shipping cost for the user while making payment?
Hello.
Thank you for your Interest in WooCommerce Ultimate Gift card
Yes we have this kind of feature. As we have three kind of delivery method for the users from where they want to send his/her Gift cards to anyone. If any user selects the ” shipping method ” (one of the delivery method) the shipping cost would get added automatically. There is also a provision to add different shipping class to different product on the time of gift product creation, when you are creating a product you can also assign any shipping class to that product.
Thank You MWB Support
Also, I have one more query. In the front end say we made a digital gift card that will sent in email after payment. Does your plugin provide a feature in front end that user an select a checkbox to get it shipped and a shipping cost will be added, and user can give a friends/relatives address to ship it.
For example: so there is VOUCHER1, if only email: $10 Checkbox for additional offline printed voucher delivery: $10 + $2 shipping cost = $12 total value.
Also, can these card be purchased by user like any other product and any other products.
Yes if user select the shipping method then that card will be send to the admin’s email address and that user can also provide the shipping address to the checkout page, now admin can wrap the gift card and send it to the shipping address which has been filled by the buyer.
Thank You MWB Support
ok. and in this case does plugin sends the email with PDF as well along with this functionality.
Hello,
In this case email will send to administrator email id with PDF functionality. If you enable “Enable Bcc option for Giftcard Mails” setting from “Other Setting” tab then buyer will also get a copy of email.
Thank you MWB Support
pre-sale question: I’m tring to send all my registered user $5 store credit ( or gift-card) monthly that will expire at end of month and also offer a $5 subscription product using woocommerce subscription plugin that will give them a $20 store credit ( or gift-card) also will expire monthly as well if not spent. can your plugin do that. can your plugin helps with that?
Hello,
Thank you for your Interest in WooCommerce Ultimate Gift Card
Currently our plugin do not provide such functionality,but We suggest you to please contact us over support https://makewebbetter.freshdesk.com/support/tickets/new our team will help you for all your requirement.
Thank You MWB Support
Thanks for replying I am not looking for custom solution if your plugin can’t do that out of the box I will find a way around with other plugin. Thanks for your help again
Hello,
We are always here to help and fulfill our client’s requirement, we just offered you for a solution.
Thank You MWB Support
Hi,
After I installed and configured your plugin, there’s an extra €0,01 with every order total. When I deactivated your plugin, the problem solved.
What can I do about this?
Hello,
Might be somewhere you are missing at settings. We suggest you to please contact us over support https://makewebbetter.freshdesk.com/support/tickets/new our team will help you.
Thanks and Regards MWB
