makewebbetter

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160 comments found.

Barcode Coupon Code: Hello I have updated the plugin I am loving the new feature that allows me to manually create a giftcard withing the dashboard. However I am getting an error. Whenever I create the manual gift card the barcode does not display the coupon code it only shows xxxx

Is there a fix for this?

Also I changed the barcode just now and I tried using the default barcode code39 and it wont change back.

Is there some way I can just display the code only without barcode or qr code?

Hello,

It is not the error that only xxxx is displaying, it is the coupon code placeholder. so when the gift card is send to the receiver the original coupon will take its place

For displaying the code only without barcode or qr code you just have to click on the reset button given on the qrcode/barcode page and then normal code will be displayed.

Thankyou MWB Support

The plugin looks good overall. I would like to customize the gift card similar to https://ibb.co/jV8nAv. How can i achieve this?

Hello,

We suggest you to contact us at skype: makewebbetter or mail us at support@makewebbetter.com Our team will assist you.

Thankyou MWB Support

500PH

500PH Purchased

Hi, I am using Loco Translate, but some strings I cannot find, like: “Choose Gift Card Price Range:” and “Gift Message:”. How can I translate this?

Hello,

We have checked this issue by installing “Loco Translate” plugin and we find each text of our plugin is present in “Filter Translation” textbox, and we have translated each of static text in our plugin too.We suggest you to please try again.

For more queries please contact us at skype: makewebbetter or mail us at support@makewebbetter.com

ThankYou MWB Support

fatjay

fatjay Purchased

Hello

is there a way to custom the look of the order page ?

Hello,

Yes, it can be possible but please explain us how would you want to customize the look of order page.

For more queries please contact us at skype: makewebbetter or mail us at support@makewebbetter.com

Thankyou MWB Support

Hello,

Great Plugin, only it seems the plugin is not compatible with Fancy Product Designer, because when plugin is activated, all orders are automatically set to ‘completed’. How can I resolve this issue?

Thanks for reply!

Hello,

Thankyou for purchasing and appreciating WooCommerce ultimate Gift Card.

We need to check this on your site. We suggest you to contact us at skype: makewebbetter or mail us at support@makewebbetter.com Our team will assist you.

Thankyou MWB Support

vnwind

vnwind Purchased

Hi,

I’ve purchased for this plugin. And I would like to make a custom gift card code getting from 3rd party (I had phorest system at my salon https://www.phorest.com/. So it supports API to generate a code and It can sync with the machine on my salon).

Could I achieve it on the latest version of this plugin ?

Thanks you, Marcus

Hello vnwind

ThankYou for purchasing our WooCommerce Ultimate Gift Card plugin

We have already provided a hook “mwb_wgm_custom_coupon” by which you can replace the gift card coupon code by your custom API code.

ThankYou MWB Support

Hi, I have purchased Woocommerce Ultimate Gift Card today and it seems that there is a small issue with it on my website. I have created a Gift card product in Woocommerce. The preview of the card works very fine but I can’t add it to the card. Instead I can see an error message telling me that To: From: and Message: Field are empty Could you please help to fix this? Thank you Regards, Dorothee

Hello,

We got your issue, We suggest you to please contact us at skype: makewebbetter, our team will assist you with this issue.

Thank You MWB Support

Hi,

I’ve purchased your plugin for my e-commerce store. The idea was to have both my gift sets and gift cards in one product category, so it cannot be called gift cards (I called it Make A Gift). Also, your plugin creates an unfriendly slug for the category.

Does this plugin need to create its own category? Can that be removed?

I love the plugin overall, this is the only thing that makes it difficult to use.

Thank you

I am so sorry! I just saw the option to change the category – I had not understood it. Feel free to delete this comment. Otherwise – thank you so much for this plugin, best I’ve seen.

Hello StrawberryDesigns,

Thank You for purchasing our Woocommerce Ultimate Gift Card

Yes you can remove the category by clicking on “Disable Category” checkbox which we have provided in General Setting Tab, Just click on that now you are able to assign any category to our giftcard product.

Hope it will help you!

Thank You MWB Support

Hi my name is Oswaldo, I am trying to sale real gift cards from our website, that is way I brought your plugin, because it has a Shipping option, I already enable that option but when I completed the order, I can’t see shipping address option, only billing address.

How can I make it work for us?

Hello oswaldopz,

We have checked this issue in our system, it works fine,

We suggest you to please contact us at skype: makewebbetter or mail us at support@makewebbetter.com ,So that our team will fix your issue as soon as possible.

ThankYou MWB Support

xoxolo

xoxolo Purchased

Good day, I havew a question for you. The plugin is working great, except, that all my paypal payments are stucked for at least 15 days. Is there a setup to make sure that we get the payment instantly. Thanks for your help. Olivier

Hello,

Thank you for purchasing our plugin.

We might have a solution for you, if your paypal is off for some days you can select other payment methods for Gift Card Products. And for that you have choose those payment methods from Gift Card Setting Section.

Thank you MWB Support.

hdupreez

hdupreez Purchased

Hello, I have just loaded the plugin. I have the latest Woocommerce installed, running on the version of Wordpress, just before 4.8. I have gone through the video tutorial but I cannot set the logo or events image. I choose the image, click the “Insert to Post” but nothing changes. It remains greyed.

I am trying to setup a simple email gift card, with variable amount and custom message.

Regards, Hermanus

Hello

Thankyou for purchasing WooCommerce ultimate gift card.

We need to check this issue on your site, so we suggest you to please contact us at skype: makewebbetter or mail us at support@makewebbetter.com ,So that our team can fix your issue as soon as possible.

ThankYou MWB Support

500PH

500PH Purchased

Hi, I have a question. I enabled the Downloadable Gift Card for buyer, so now the Gift Card is sent to the buyer and they can fill in a name instead of an email. Where can the buyer download the Gift Card after they bought it? I cannot find any downloads in ‘my-account’. When you want to print the Gift Card from the email, you print also the email information. Is it possible to e-mail or download a pdf? Thanks, Sophia

500PH

500PH Purchased

Oké, thanks. That’s great to hear. Now I have another issue. I see there is a conflict with woocommerce (I think). Because when the Gift Card plugin is activated and I add a product in my cart, in the cart-page the price is set exclusive tax, the total price is inlcusive tax. (In woocommerce the price settings are alle inclusive tax) And when I change the quantity, both prices chance instead of only the total price. When the Gift Card plugin is not activated, the price on the cart-page is just the productprice incl. tax. (the way like it should be). Is there a way to solve this issue, because it’s a bit confusing for customers. Thanks, Sophia

Hello Sophia,

This issue has been fixed in version 2.0.0, which is going to be live in next couple of days. We have already pushed our plugin for codecanyon review.

Thank You MWB Support

500PH

500PH Purchased

Great, thanks for the quick response!

soedesh

soedesh Purchased

Hi, we have a problem with the new received orders when this plugin has been enabled. The new orders shows completed instead of in process. We are using woocommerce 3.0.7.

supportatmwb

supportatmwb Author Team

Hello,

Thankyou for purchasing WooCommerce ultimate gift card.

We need to check this issue on your site, so we suggest you to please contact us at skype: makewebbetter or mail us at support@makewebbetter.com ,So that our team can fix your issue as soon as possible.

Thank You MWB Support

Presale question:

Is there a demo of the admin side? I would like to test and know how the QR/Barcode works and validation of the giftcard. I would like to use this offline. Printed version (or showing the email) needs to be verified.

I hope you can help me with this,

Kind regards,

supportatmwb

supportatmwb Author Team

Hello

Thank You for making interest in our plugin.

Yes you can visit on this link :- http://demo.makewebbetter.com/woocommerce-ultimate-gift-cards/wp-login.php

ThankYou MWB Support

Hi,

Thank you for the quick reply. I tried to test but it’s limited and unable to send emails. May I sketch the situation I would like to test?

We want to use this plugin for a restaurant. Users can fill-in the amount they want to buy. The card then will be send by Email or even possible to print-out. After, as restaurant keeper it should be possible to verify the giftcard to see that it’s valid and not changed in anyway as they will show this when they visit the restaurant. I’m guessing this is the QR- or Barcode but I can’t really test this in the demo (or I can’t find how).

I hope you can give me a clear answer on this. I might be totally wrong about the usage of this plugin.

Kind regards,

supportatmwb

supportatmwb Author Team

Hello

Actually We dont have any setup for sending Emails From Demo site for now, But Mail functionality is working fine, If you still want to test for emails then let us know we will provide any other solution for you.

About your scenario:- Actually the coupon code which will be generated after successfully purchasing of any Giftcard product, should must be applied on cart page only, because only from there the usage of coupon code can be handle smoothly (like how much amount has been left, limitation of coupon etc).

For more details you can see video of this plugin, and still if you have any query then you can ask.

Thank You MWB Support

xoxolo

xoxolo Purchased

Good day, I have an issue with my paypal payments. They all end up being on HOLD for verification purpose. Is there a setup I have missed? Thanks for you help! Oliver

xoxolo

xoxolo Purchased

do you need access to the back end of the site?

supportatmwb

supportatmwb Author Team

Hello,

Yes ! We need to check. So, for that we need access.

Thank You MWB Support

xoxolo

xoxolo Purchased

infos sent to your email: support@makewebbetter.com

Downloadable gift vouchers are a must for us, but I can’t find any details how guest customers can either email or download a gift voucher. Or is the downloadable gift voucher attached as a pdf in the email sent to the buyer or receiver?

Many thanks.

Would have an eta for the release of the update?

supportatmwb

supportatmwb Author Team

Hello,

Most probably we would release the new version by the end of the next week.

Thank You MWB Support

Many thanks for confirming!

judytoth

judytoth Purchased

Hi, Fatal error: Can’t use function return value in write context in /home/szofibab/public_html/wp-content/plugins/woocommerce-ultimate-gift-card/function/woocommerce-ultimate-gift-card-function.php on line 1126

I need an urgent help. Upon uploading your plugin, I get the following message:

Please advise asap.

Thanks Judy

supportatmwb

supportatmwb Author Team

Hello

We need your credentials to check this issue. So, please contact us at skype: makewebbetter or mail us at support@makewebbetter.com ,So that our team will fix your issue as soon as possible.

ThankYou MWB Support

judytoth

judytoth Purchased

Hi, The next issue is with the translation. I created a file for Hungarian translation but many strings are missing. I’d only need to translate the frontend strings but most of them cannnot be found in the editor (Loco Translate). I also do not find where I can edit the gift card templates. Please advise. My site: szofibabacipo.hu. I already gave you credentials to reach the admin area.

Thanks for fixing the issue with the uploading so quickly.

Thanks Judy

supportatmwb

supportatmwb Author Team

Hi,

We have received your query over mail we are handling it from there and we suggest you to please add us on skype : makewebbetter for fast communication.

Please state your queries over there if you already get connected to our support, please understand its difficult for us to handle same client on two different locations.

Thank you MWB Support

Hello, i bought your plugin and i would like to know if there is a possibility to change ne amount of shipping costs via coupon?

So, if the customer bought the Coupon he get another shipping-cost than the normal flat-rate. I want to sell the coupon for Price + 2,50EUR, but the actual flatrate is 4,50 (and cannot be changed because of the other (main)product-type)

Can you help me?

supportatmwb

supportatmwb Author Team

Hello,

Thank You for purchasing our Woocommerce Ultimate Giftcard Plugin.

Actually in present working scenario we have hide the shipping fields from product edit page for “Giftcard Products”, But we will add this in our next version, from where you can assign your different shipping class to Giftcard Products.

Thank You MWB Support

hi, Why i don’t have a gift card box field in my checkout field where the customer can enter their code and subtract or deduct their gift card balance?

supportatmwb

supportatmwb Author Team

Hello,

Thank You for purchasing our Woocommerce Ultimate Giftcard Plugin.

Actually the giftcard coupons are same as normal woocommerce coupons code so in same coupon fields (at cart page) you can also enter Giftcard coupon code and deduct their amount as well.

Thank You MWB Support

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