makewebbetter

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70 comments found.

Hi, I’ve just purchased and installed your plugin. I’ve configured and then created a product. When I test the new product, it adds ‘shipping’ to the gift card. I’ve looked for the shipping option on the product as i have a shipping-class of ‘free shipping for cards’ but i can’t apply this on the ‘gift-card’ product type. How do i prevent our flat rate shipping being applied to the gift cards?

I’ve worked out how to change ‘giftcard is send successfully’. But I’d also like to change the email template (pink banner for the coupon code and black banner for the disclaimer text) as they clash with my logo and images. How can I do this, please?

Hello JacquiGilligan,

Thank you for purchasing WooCommerce Ultimate Gift Card plugin.

We have disabled Shipping Cost for Gift Card. None of the shipping method is applicable on Gift Card product as Gift Card is send via email to the recipient. Also there is no setting to change the pink color of coupon code and black color of disclaimer area as most of the templates are different. But you can edit that particular template and change the background color from the editor.

Thank you MWB Support.

Thanks for the information. My logo doesn’t display after loading to the settings. It doesn’t display in the settings or on the emails. Is there a particular size or format required?

Hi, Is it possible to create a gift card for a product instead of an amount of money ? and also is it possible to allow the buyer to schedule when to send the card ?

Thank you

supportatmwb

supportatmwb Author Team

Hi,

Thank you for your interest

No, right now we do not have this feature for creating a gift card for a product instead of an amount, but we will implemented it in the upcoming versions. Also in our next version 1.0.7, we have implemented Gift Card Scheduling feature.

Thank you MWB Support

Hello Support Team
i wondering where we can put OFF for sending email to the users we need only to get details and send a card to them.
please advise

supportatmwb

supportatmwb Author Team

Hello,

Thank you for your purchasing WooCommerce Ultimate Gift Card plugin.

We have not provided this setting to stop sending mails of gift cards. Gift card is send directly to the recipient as soon as the buyer purchases the gift card product. Also we will be providing this setting in the upcoming versions.

Thank you MWB Support.

Thanks for your reply.
when is our new upcoming version?
or where i can find the file to stop email funcitons?
please advise

supportatmwb

supportatmwb Author Team

Hi,

This might take couple of week time as we have some other previous features waiting to be added. We add features on regular basis based on our users request.

For further query you can directly contact us at Skype : makewebbetter, or mail us at webmaster@makewebbetter.com,

Thank you MWB Support

Does the buyer have the choice of sending the gift card via email or allowing us, the merchant to physically ship a gift card to them?

supportatmwb

supportatmwb Author Team

Hello jekasko,

Thank you for your interest in WooCommerce Ultimate Gift Card plugin.

There is no such setting in the back-end for this feature. The buyer purchases the gift card product and Gift Card is send directly to the recipient via email. Also we will be adding this feature in the upcoming versions.

Thank you MWB Support.

Im trying to figure out how I can customize the email design? In the email template tab, i only see areas to change background color, add a logo and change subject line. Your demo screenshots show more detailed email designs, which is why i bought the plugin, so I can customize the email gift card design. Also I dont see any help documentation for the plugin

So I was able to see the custom post type in my wp-admin last week, and when I went to customize the email templates today, the custom post type for gift card has completely disappeared from my admin panel. I can’t figure out why its not there anymore!!

Ive also deactivated / activated the plugin and it hasnt loaded the custom post type to wp-admin sidebar.

Hello anitorosyan,

No issue we would help you out with this. Please add us on skype: makewebbetter and we’ll personally assist you. You can also mail us at webmaster@makewebbetter.com. If you’ve already done that great we are with you :)

Thank you MWB Support

My logo doesn’t display after loading to the settings. It doesn’t display in the settings or on the emails. Is there a particular size or format required?

supportatmwb

supportatmwb Author Team

Hello JacquiGilligan,

No, there is no particular size or format of logo. It should be displaying in the email template when you have uploaded logo image in the email template tab setting page. If the issue still exists pease add us on skype : makewebbetter or directly mail us your mail-ID at : webmaster@makewebbetter.com, we will help you out with this issue.

Thank you MWB Support

Hi, I’m planning to purchase your plugin and I’m particularly interested in one feature: are coupons applied to the total price of shopping cart, including the shipping fee? Example. Coupon value: 10 EUR. Product price: 8 EUR. Shipping: 3 EUR. Will purchase price will be 1 EUR after coupon is applied?

Thanks!

supportatmwb

supportatmwb Author Team

Hello pilginis,

Thank you for your interest in WooCommerce Ultimate Gift Card Plugin.

We are using the WooCommerce Coupon as Gift Card Coupon and it is applied only on cart subtotal. And according to WooCommerce Coupon, coupons are not applied on shipping cost or even taxes. WooCommerce had also mentioned “Apply discounts after taxes is not legal. Discounts must be always applied before taxes, is the law, not user preference.”

Thank you MWB Support

Hello. We want to buy your plugin, but we have a couple of questions. 1. People will give gift cards, and prihidit with them in cafes, beauty salons, cinemas. Your plugin is possible to activate it, simply activate without buying nothing on the site? I saw that you can test the code through a beautiful shape, but I do not see activate. Thank you

Hello igorkaktus,

Thank you for your interest in our plugin.

As soon as you activate the WooCommerce Ultimate Gift Card plugin you need to enable the plugin from the Gift Card Settings Section. Then you must create a new product and change the product type to Gift Card Product and enter appropriate amount of the gift card. Now your gift card product is ready and will work similar to any other WooCommerce product. The customer needs to buy the Gift Card product and the recipient will get the Gift card coupon code. Finally the recipient can apply the Gift card coupon on any product on this site only.

Thank you MWB Support.

EvaP76

EvaP76 Purchased

Hi. Wonderful Gift card plugin. However I’m puzzled by 1 thing. I buy a gift card for 41.90 (this includes shipping fee of 6.95) so the gifvoucher should be 34.95 however it is 34.63…. how is that possible? why the 0.32 difference? The idea is that they should pay nothing with the gift voucher.

EvaP76

EvaP76 Purchased

no need to reply

EvaP76

EvaP76 Purchased

Hi. Love the gift voucher plugin, thanks. But there is a minor difference in de gift voucher you buy and the amount you get to spend while using it. For example. You buy a gift card for 41.90 (this includes a shipping fee of 6.95). No the receiver gets a gift card voucher for € 34.63 (+6.95) shipping makes 41.58 not 41.90 I don’t understand where difference comes from… www.goodinbeingdifferent.com Please advise. Press release goes out tomorrow, Thanks

EvaP76

EvaP76 Purchased

I worked it out… still a mysterie, but it works. thanks

Hello EvaP76,

Thank you for purchasing WooCommerce Ultimate Gift Card plugin.

We have checked the Gift Card product on your website and it is working as expected. Actually we have disabled the shipping cost for Gift Card products as it gets delivered to the recipients via mail . So when you purchase a gift card of 41.90 it does not include any shipping cost, it is the total price of the product thats why the reciever of this gift card recieves the sum of 41.90.

Thank you MWB Support

Hello EvaP76,

Thank you for purchasing WooCommerce Ultimate Gift Card plugin.

We have checked the Gift Card product on your website and it is working as expected. Actually we have disabled the shipping cost for Gift Card products as it gets delivered to the recipients via mail . So when you purchase a gift card of 41.90 it does not include any shipping cost, it is the total price of the product thats why the reciever of this gift card recieves the sum of 41.90.

Thank you MWB Support

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