Discussion on Bookly PRO – Appointment Booking and Scheduling Software System (Page 466)

over 8 years ago

Hello – We have purchased Bookly, Bookly Recurring and Bookly locations – I need to remove a the “Appointments Heading” and Button when using the shortcode. Where do I do this – Do you have css code that I can use to do this? Thanks

Bookly-Support Author Team

over 8 years ago

Hi, thanks for purchasing our product!

I’m not sure I understood you, could you please send some screenshots regarding this matter.

Thanks!
Alex

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webartstudios Purchased

over 8 years ago

I need help syncing the schedule to my google calendar, I’ve followed the instructions but it still doesn’t work!

Bookly-Support Author Team

over 8 years ago

Hi!

Please, send us an email to support@ladela.com with ticket’s # 43750 and the purchase code. Also, include the FTP and WP back-end access credentials so we could investigate and help you fix this.

Thanks!
Kate

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adamglobal_com Purchased

over 8 years ago

How can I achieve this view

http://consultant-demo.booking-wp-plugin.com/demo/

Bookly-Support Author Team

over 8 years ago

Hi!

If you are referring to the booking form to start from the second step like in this demo: http://consultant-demo.booking-wp-plugin.com/demo/, then you’ll need to update the shortcode of the booking form and set a default service, then hide all fields.

Please check this guide for more details: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form. As you want to hide the first step of the booking form you need to choose a service and click all checkboxes to hide all fields.

Thanks!
Kate

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websiteprojects123

over 8 years ago

Hi Could you please tell me if we can integrate Skype for business to have video appointments? thanks

Bookly-Support Author Team

over 8 years ago

Hi, thanks for interest!

You can rename the phone field and ask customer’s Skype account and add your Skype in email notification that they will receive after booking an appointment.

Thanks!
Alex

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jonnysaxon

over 8 years ago

Hi there, I’m looking to setup a gym/fitness page. Would your plugin support the booking of a weekly spin class? The class would be limited to say 12 people. Do you have any demos of similar systems as above?

Thanks! Jonny

Bookly-Support Author Team

over 8 years ago

Hi Jonny, thanks for the interest!

Currently, package and session creation is not supported. You could create a service with a capacity for 12 customers, and they will be able to book it individually.

Thanks!
Alex

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verduzzco

over 8 years ago

Hello, im interested in buying your plugin and the security deposits add on. i would like to implement it in 2 websites (fishing charters and bike rentals). Would i need to buy it twice? or just 1 license will do?

Bookly-Support Author Team

over 8 years ago

Hi!

Thank you for being interested in Bookly!

You’ll need the separate license for every new domain where Bookly is used. If your websites are under the same domain, there is no need to have the separate license.

Thanks!
Kate

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Helmut24 Purchased

over 8 years ago

Hello Support,

I cannot save the verification code in the Bookly-Admin. After the entry comes the error message:

Temporarily, Purchase code verification isn’t available. Please try it later once again.

But this error message is comes since the purchase several days ago?

Yours sincerely, Helmut

Bookly-Support Author Team

over 8 years ago

Hi Helmut,

Please send us an email to support@ladela.com with the purchase code and the ticket number so we could look into this matter.

Thanks!
Alex

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Neoxytechno Purchased

over 8 years ago

hi

I would like to know if it s possible to give the ability to each of my staff to be paid directly with their own PayPal account ?

Bookly-Support Author Team

over 8 years ago

Hi,

This looks like a feature we haven’t implemented yet. However, we’re constantly working on improvements and value all feedback. That’s why I’ve created a new record on our Feature Request forum: https://support.booking-wp-plugin.com/hc/en-us/community/posts/207787085-Payments-made-directly-to-staff-members

The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to vote for your request (link above).

Thanks!
Alex

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WulfHaus Purchased

over 8 years ago

I seem to be having a problem with the theme text color, its making the calendar dates white on a white background. Is there an easy way to fix this? thank you! the website is www.WulfHaus.co i’ll publish the problem so you cans see it if you’d like. it’ll be under the BOOKING tab in the menu.

Bookly-Support Author Team

over 8 years ago

Hi,

Please send us an email to support@ladela.com with the purchase code and the ticket number that you’ll be assigned to, so we could look into this matter.

Thanks!
Alex

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khoavo Purchased

over 8 years ago

Hi, what’s the chance of you adding a feature to include an option for the customer to add in Gratuity at checkout? I had submitted this request on your wish list forum, but I’m just wondering. Would be amazing if this can be added. Thanks.

Bookly-Support Author Team

over 8 years ago

Hi,

Thanks for your feedback, we will take into account for future releases! You can check what features are planned for the future by using the filters to change the status of these posts on the feature requests page.

Thanks!
Alex

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Bookly-Support Author Team

over 8 years ago

Hello. Thank you for your interest in Bookly.

We strive to provide an excellent customer support here. You may also create a ticket in our HelpDesk just by sending email to support@ladela.com.

To save you time please provide us with all important information that will help us identify the problem. At least we need a link to your website, where we can see the issue. If the issue can be seen at the backend, please send us access to your backend. Feel free to send it by email to support@ladela.com.

Please expect an answer on the next working day, though almost always we reply sooner

Kind regards, Ladela Team

themumsource Purchased

over 8 years ago

Hello, I am hoping I can get a refund for my purchase eb51e469-405f-4a38-9b99-53472d63d8ed – 20 Aug 2017 – I was needing a theme with bookings in it, not a plugin – big beginner mistake – Please consider a refund so i can purchase a different theme for what I need.

Thank you Rebecca

Bookly-Support Author Team

over 8 years ago

Hi Rebecca,

Please check this link for more details regarding the refund procedure: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Thanks!
Alex

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gperrin Purchased

over 8 years ago

Just updated today and now chron jobs not functioning properly. Were working up until the update today. Please assist. Thanks!

Bookly-Support Author Team

over 8 years ago

Hi,

We got your mail, we’ll look into it and get back to you.

Thanks!
Alex

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oichtental Purchased

over 8 years ago

Hi, first of all this is by far the best appointment booking plugin available! But I miss one specific thing: I need to block specific users from booking! Some just don’t show up and I want to put them on something like a blacklist. Is that possible? Additionally it should even be shown if we book an appointment manually for such a customer (with something like a tag or whatever). That would be a fantastic feature! Go on with your great work. Andy

Bookly-Support Author Team

over 8 years ago

Hi, Andy!

Thank you for the feedback!

This looks like a feature we haven’t implemented yet. However, we’re constantly working on improvements and value all feedback. That’s why I’ve created a new record on our Feature Request forum: https://support.booking-wp-plugin.com/hc/en-us/community/posts/115004545733-Blacklist-of-customers-

The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to vote for your request (link above).

Thanks!
Kate

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jmanuelirra Purchased

over 8 years ago

Hi.

I can’t add my services and team member’s. I’ve saved it but after page reloading there is no any change in service-list and team member-list. So also I cannot rename any servise, nothing is done.

Can I help me?

jmanuelirra Purchased

over 8 years ago

Can you help me?*

Bookly-Support Author Team

over 8 years ago

Hi!

Please, send us an email to support@ladela.com with ticket’s # 43599 and the purchase code. Also, include the FTP and WP back-end access credentials so we could investigate and help you fix this.

Thanks!
Kate

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High rating = More sales = More functions and flexibility
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ResponsiveTemplates Purchased

over 8 years ago

Hi,

Is there possible to disable/hide Services? Cause i don’t need services. I want customer to directly on 2. Time booking when he loads the booking page?

Regards Saleem

Bookly-Support Author Team

over 8 years ago

Hi, Saleem!

If you are referring to the booking form to start from the second step like in this demo: http://consultant-demo.booking-wp-plugin.com/demo/, then you’ll need to update the shortcode of the booking form and set a default service, then hide all fields.

Please check this guide for more details: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form. As you want to hide the first step of the booking form you need to choose a service and click all checkboxes to hide all fields.

Thanks!
Kate

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High rating = More sales = More functions and flexibility
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ResponsiveTemplates Purchased

over 8 years ago

Hi,

Is there possible to disable/hide Services? Cause i don’t need services. I want customer to directly on 2. Time booking when he loads the booking page?

Regards Saleem

Bookly-Support Author Team

over 8 years ago

Hi, Saleem!

If you are referring to the booking form to start from the second step like in this demo: http://consultant-demo.booking-wp-plugin.com/demo/, then you’ll need to update the shortcode of the booking form and set a default service, then hide all fields. Please check this guide for more details: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form. As you want to hide the first step of the booking form you need to choose a service and click all checkboxes to hide all fields.

Thanks!
Kate

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revitymarketing Purchased

over 8 years ago

Hey is it possible to show a select your preferred time zone drop down to visitors so they could select any timezone according to their needs. Right now it automatically chooses timezone of browser. i want it to be selected by visitor them selfs

Bookly-Support Author Team

over 8 years ago

Hi,

Currently, this feature is not supported. In case this setting is enabled “Display available time slots in client’s time zone” then the time slots will converted to customer’s time zone.

Thanks!
Alex

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revitymarketing Purchased

over 8 years ago

I will pay you if you do it for me?

Bookly-Support Author Team

over 8 years ago

Hi,

Currently, we are overloaded with development tasks and are not able to take any customization tasks. But we have a partner which deals quite good with such customization request and has a lot of expertise in dealing with Wordpress and our product – WP Kraken. Please click the “Get quote” button at this page https://wpkraken.io/?ref=bookly and explain your requirements.

Thanks!
Alex

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chrishiver Purchased

over 8 years ago

Hi, can I ask you please in which file I find the 070… the phone number on the 4° step, because I need to change it?

Bookly-Support Author Team

over 8 years ago

Hi,

That phone number can’t be changed, though you can change the country in the settings -> customers tab, that will update the phone number.

Thanks!
Alex

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chrishiver Purchased

over 8 years ago

thx

Bookly-Support Author Team

over 8 years ago

Hi!

Happy to help!

Thanks!
Kate

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chanti098

over 8 years ago

Hi, i’m very interested in your plugin and would like to known if i can change the sms provider? I’m from India and i have a subscription of a local bulk sms provider. Want to know if i can use their APIs for Text functionalities.

Thanks for your time.

Bookly-Support Author Team

over 8 years ago

Hi, thanks for the interest!

The SMS notifications service is an in-house built solution, so there’s no option to use a third party SMS provider.

Thanks!
Alex

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Last Update	24 March 2026
Gutenberg Optimized	Yes
High Resolution	Yes
Compatible Browsers	Firefox, Safari, Opera, Chrome, Edge
Compatible With	Elementor, WooCommerce 9.x.x, WPML
Files Included	JavaScript JS, CSS, PHP
Software Version	WordPress 6.9.x
Tags	appointment booking, appointment calendar, appointment scheduler, booking, booking calendar, booking system, reservation calendar
Created	12 years ago

Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

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Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

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19461 comments found.

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