Discussion on Bookly Booking Plugin – Responsive Appointment Booking and Scheduling

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9437 comments found.

cldb81

cldb81 Purchased

Great Plugin! We are setting up the plugin to display an event (a week for next June) with an option to schedule an appointment during these days. When a user accesses our site, the calendar always starts in the current month.

Is there any way to configure the bookly calendar to display only one month? Or start another month.

Thanks!

Hi, thanks for purchasing our product!

Bookly is designed to work with the weekly schedule, so the time slots are displayed according to staff members’ schedule. If you want to create just to display just one month, I advise checking the specials days add-on. With this add-on, you can disable the staff member schedule and add the days when the staff is available for booking. You can check the demo here: http://special-days-demo.booking-wp-plugin.com/demo/.

Thanks!
Alex

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Thanks Alex for you rapid response. This add-on can help us. But, what about to start the calendar not in the current month? If we configure “special days” for one week in august, when the final user acces to our page to reserve an appointment, the calendar can start in august and not in may?

Thanks again!

Hi!

With the Special Days Add-on, you can disable the staff member schedule and add the days when the staff is available for booking. You can check the demo here: http://special-days-demo.booking-wp-plugin.com/demo/.

Also, you can check more information regarding this Add-on here: https://support.booking-wp-plugin.com/hc/en-us/articles/212817929-Extra-Long-Short-Days-Special-Days-add-on-

Thanks!
Kate

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I’m afraid that I can’t get your plug-in and extension to work on my site.

I have tried for a few days and had a lot of contact with your support tema, but it still doesn’t allow me to set specific times and days a particular service is available on.

Sorry, but I can’t use this on my site and need to ask for a refund please.

Many thanks, Nick

Hi!

Please check this link for more details regarding the refund procedure: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Thanks!
Kate

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When it will be available the new version 13.3???

Hi!! on here i can see http://booking-wp-plugin.com/change-log/ but only 13.2 available for download on codecanyon, can you please update it!!!

Hi!

Version 13.3 of Bookly was already released. Please, update the plugin through Wordpress.

Thanks!
Kate

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Hi there!

We are using Bookly on a client site but have hit a couple of snags:

1. Email notifications are only being sent to WordPress administrators 2. Google calendar integration – seems to be only syncing some appointments but not all

Can you advise?

Jacob @ UNIQ Marketing

Hi!

1. There could be a lot of reasons why email notifications don’t work. Though let’s start with the settings, you’ll need to check the default status of the created appointments (settings tab) and look also if the combined notifications are enabled (settings -> customers). After that, you need to access the email notifications tab and check if the relevant email notifications are enabled.

For example, if the default status is “Approved” and combined notifications are disabled, then: you need to enable the single notification for the approved status.

2. Bookly provides 2-way sync with Google Calendar. However, if you create or change an event in Google Calendar the related appointment is not created/updated in Bookly (the other way it does work). However, each event from Google Calendar is taken into account when displaying available time slots to the user in the second step of the booking process. So if you have an event in Google Calendar then the corresponding time slot will be not available for booking in Bookly.

Thanks!
Kate

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Hi. We did install de Bookly Plugin and WooCommerce plugin. We did follow the instructions, disabled the default cart and enabled the WooCommerce integration. Also we did create a product with any value ($10 for exemple) but the checkout cart always get the default product price ($10). It never get the price calculated according to the items selected on Bookly.

So could you help us with this problem with WooCommerce integration?

Hi!

Please update Bookly to the latest version (v.13.3) then the matter should be solved. If the issue will persist please send an email to support@ladela.com with this inquiry.

Thanks!
Kate

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Hi,

I’ve just created a new website for a client. Is there a way to export appointments from the old site and import them into the new site?

Hi!

You can export all appointments by using “Export to CSV” button on Appointments tab.

Thanks!
Kate

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Hi, thanks for the reply. Is it then possible to import the appointments into my new site?

Hello how are you? I wanted to know what the function that causes you to lower your shifts in excel, since I want to leave the scheduled task on two desktop pc with the wget function to download a copy every day to the desktop pc automatically.

Hi,

Your inquiry is not clear, could you please provide more details.

Thanks!
Alex

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How does a person cancel an appointment they have made through Bookly on my website? Thank you.

Hi!

Customers can view and cancel appointments as they have the ability to become WP users. It is possible to add “appointments list” shortcode to the page. Check the page edit mode for this. Also, you should browse these pages with useful information: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form https://support.booking-wp-plugin.com/hc/en-us/articles/212455529-Online-Access-to-Bookings

Also, customers can cancel the appointment by clicking on the link, which was included into confirmation e-mail template with {cancel_appointment_url} or {cancel_appointment} codes.

Thanks!
Kate

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Hi, is it possible to add a snippet of JS to the final step in the appearance tab? Looking to add FB tracking but just on the final step. Thanks.

Hi!

You can set the URL of a page that the user will be forwarded to after successful booking in Bookly => Settings => General => Final step.

Thanks!
Kate

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I just done the update as per the plugin request and now my website wont load and i am stuck. error code is Fatal error: Class ‘Bookly\Lib\Base\Hooks’ not found in /home/act5f2no/public_html/wp-content/plugins/bookly-addon-locations/lib/Actions.php on line 11

Can you please fix it as i dont know much about websites.

Hi,

Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.

Thanks!
Alex

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I’m getting a cron error: PHP Warning: A non-numeric value encountered in /wp-content/plugins/appointment-booking/lib/NotificationSender.php on line 497

Hi,

Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter.

Thanks!
Alex

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Hello. Like previous commenters, I am unable to update to Bookly 13.3. It says “plugin up to date” when I click “check for updates”. Also, the version you have now here on codecanyon is 13.2, so I can’t even download it. I have already purchased 2 add-ons for Bookly, and those updated fine…. BUT

The problem with that, though, is that it automatically disables the add-ons because I don’t have Bookly 13.3!

So, now I can’t even use the add-ons for recurring appointments or product add-ons.

I sent a support email to support@ladela.com and provided my purchase code. I was then asked to provide FTP credentials. I am not comfortable providing this, as I am on a managed hosting plan that doesn’t allow for the creation of new FTP users.

I just need the updated plugin, please.

Hi,

We apologize for this situation, we got your mail and we’ll assist you with this matter.

Thanks!
Alex

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Hi,

How can I lock the time slot for appointments starting daily at 10 am?

We have snowmobile rental product. It is possible to book rental for 3 hours, extra hours and 1 day (from 10 am to 5 pm). Every day these rental starts at 10 am. There is no other starting times. And how it would be easiest to the extra hours?

Best regards,

Annika Anttila

Hi Annika,

1) You can set up staff member’s schedule from 10 AM, and all time slots will be displayed starting with 10 o’clock.

2) You can create two services: one with a duration of three hours and the second one for the whole day. If you want to add extra hours for a service you will need the service extras add-on. It offers the option to add additional services to the “main” service. You can check the demo here: http://extras-demo.booking-wp-plugin.com/demo/

Thanks!
Alex

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Once the payment is made via bookly , can you control the confirmation email? I would like to add my own details/personalised message to each person that makes a booking?

FATAL ERROR WHEN UPDATING

Hi,

after updating both plugin and service schedule add-on, I got Fatal Error. My hosting provider checked the error message and pointed to something going wrong with the add-on, so I opted for restoring a backup. But after that, Bookly does not work. Services cannot be selected nor Specialist on the front end and format has gone mad. To summarise, Bookly does not work. I contacted with support team yesterday at night but so far I´ve not got solution.

As I presume I´m not the only one with this mess, can you tell me if you´re working on this issue and when it´s going to be fixed? I cannot allow myself to have bookings page disabled for long…

Thanks.

Hi,

Can we add a sub location too with location add on? If no, Can you guys build that?

Thanks

Hi,

Pre-sale question. Can I set the plugin to send an invitation every 6 months or year. I am looking for a pianotuner that wants to be able to automatically send an invitation to tune his/her piano.

Also he wants to be able to change the time slots in a day. When he is tuning there must be 4 time slots (two in the morning and two in the afternoon but when he is repairing he only has two time slots morning and afternoon. Can this be done with the services. Are the time slot dependent on the service?

Marco

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