Discussion on Bookly Booking Plugin – Responsive Appointment Booking and Scheduling

Ladela

Ladela supports this item

Supported

This author's response time can be up to 2 business days.

10228 comments found.

Hello. Thank you for your interest in Bookly.

We strive to provide an excellent customer support here. You may also create a ticket in our HelpDesk just by sending email to support@ladela.com.

To save you time please provide us with all important information that will help us identify the problem. At least we need a link to your website, where we can see the issue. If the issue can be seen at the backend, please send us access to your backend. Feel free to send it by email to support@ladela.com.

Please expect an answer on the next working day, though almost always we reply sooner :)

Kind regards, Ladela Team

khoavo

khoavo Purchased

Hi, what’s the chance of you adding a feature to include an option for the customer to add in Gratuity at checkout? I had submitted this request on your wish list forum, but I’m just wondering. Would be amazing if this can be added. Thanks.

Hi,

Thanks for your feedback, we will take into account for future releases! You can check what features are planned for the future by using the filters to change the status of these posts on the feature requests page.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

WulfHaus

WulfHaus Purchased

I seem to be having a problem with the theme text color, its making the calendar dates white on a white background. Is there an easy way to fix this? thank you! the website is www.WulfHaus.co i’ll publish the problem so you cans see it if you’d like. it’ll be under the BOOKING tab in the menu.

Hi,

Please send us an email to support@ladela.com with the purchase code and the ticket number that you’ll be assigned to, so we could look into this matter.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

hi

I would like to know if it s possible to give the ability to each of my staff to be paid directly with their own PayPal account ?

Hi,

This looks like a feature we haven’t implemented yet. However, we’re constantly working on improvements and value all feedback. That’s why I’ve created a new record on our Feature Request forum: https://support.booking-wp-plugin.com/hc/en-us/community/posts/207787085-Payments-made-directly-to-staff-members

The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. That’s why we encourage you to vote for your request (link above).

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Helmut24

Helmut24 Purchased

Hello Support,

I cannot save the verification code in the Bookly-Admin. After the entry comes the error message:

Temporarily, Purchase code verification isn’t available. Please try it later once again.

But this error message is comes since the purchase several days ago?

Yours sincerely, Helmut

Hi Helmut,

Please send us an email to support@ladela.com with the purchase code and the ticket number so we could look into this matter.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hello, im interested in buying your plugin and the security deposits add on. i would like to implement it in 2 websites (fishing charters and bike rentals). Would i need to buy it twice? or just 1 license will do?

Hi!

Thank you for being interested in Bookly!

You’ll need the separate license for every new domain where Bookly is used. If your websites are under the same domain, there is no need to have the separate license.

Thanks!
Kate

Like us? Rate us!
High rating = More sales = More functions and flexibility

Documentation | FAQ | Feature Requests | Video Tutorials

Hi there, I’m looking to setup a gym/fitness page. Would your plugin support the booking of a weekly spin class? The class would be limited to say 12 people. Do you have any demos of similar systems as above?

Thanks! Jonny

Hi Jonny, thanks for the interest!

Currently, package and session creation is not supported. You could create a service with a capacity for 12 customers, and they will be able to book it individually.

Thanks!
Alex

Like us? Rate us!
High rating = More sales = More functions and flexibility
===
Documentation | FAQ | Feature Requests | Video Tutorials

Hi Could you please tell me if we can integrate Skype for business to have video appointments? thanks

by
by
by
by
by
by