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hello Is it possible to pay a deposit with PayPal to block a service?
Services are not visible on booking form
with the lastest update my clients cannot pay anymore. The button to continue to payment is gone.
Are you working on fixing that? It’s something that has happened before but usually with the update was fixed but now there’s no other update.
Thank you very much
Thank you for your message.
The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.
Click Here To Get Bookly Support
Rate us! High rating = More sales = More functions and flexibility
Feature Requests |
Hi there, I am interested in buying this product.
Can you explain how the source code agreement works:
01 – do I own the code?
02 – who owns the copyright?
03 – can I resell the code after I make changes to it?
Any further details to this would be appreciated, thank you.
Hello. All license details are described here.
For more info about copyright procedures and policies, please contact Envato Support Team.
Can it be used (adapted) to sell customized products with WooCommerce?
Hello. The integration between Bookly and WooCommerce functions by replacing the WooCommerce product with the Bookly service. It operates in a manner similar to the Bookly Cart option. The purpose of WooCommerce integration is to gain access to additional payment gateways not offered by Bookly.
If you require further assistance with the settings or have any questions, please create a support ticket using the link below and we will be happy to assist you.
I have moved URL to a staging URL can you please clear the site so I can license the new URL, the old site has been deleted so I am unable to disable
The case you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.
Rate us! High rating = More sales = More functions and flexibility
Feature Requests |
Hi can we have Bookly Pro integrated with Woocommerce so we can have payments like Mbway and Referência Multibanco?
Yes, Bookly Pro supported WooCommerce integration:
i got this error when i need to install the plugin
413 Request Entity Too Large
We’re sorry to hear you faced an issue. It looks like the problem is caused by the settings on your server (a file exceeds the maximum upload limit set on your web server). Please create a support ticket via https://support.booking-wp-plugin.com/hc/en-us/requests/new and we’ll look into this matter. Or, you can reach out to your hosting provider to fix this error.
where the employee has no autority canot acces the print button
We’ve replied to you with Ticket #281931. Could you please reply back with more details?
I am facing a issue actually I want to set price according to location. So I have added one services to the first location and added 2 services to the second location in the staff edit service section for the same staff. So when I am checking in the front-end it’s showing me 2 services on the both location but I want only specific service which I selected on the back-end for the location and staff.
I hope it will help you to reach out the best solution
Please follow the link below to create a support ticket, so we can look into this matter.
Hello Team, I would like to purchase your theme. My main problem is synchronizing everything with Booking, airbnb, Kayak… and others…
If you can give me this solution I will buy it and also many others will…
This is the problem that many have.
Let me know please.
Thanks for reaching out.
The described scenario is a feature we haven’t implemented yet. However, we’re constantly working on improvements and value all feedback. That’s why we’ve created a Feature Request forum: https://ideas.booking-wp-plugin.com/. The forum is where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives. We encourage you to record a request that best fits your business needs.
Please check if Bookly’s Zapier Integration: https://support.booking-wp-plugin.com/hc/en-us/articles/360016190920-Zapier-Integration can work for this requirement as it allows you to automatically trigger actions in your favorite cloud apps for certain events inside of Bookly: when new bookings are made and updated, and new customers are created. The number of zaps allowed depends on your Zapier plan: https://zapier.com/pricing. Please note that Zapier’s plan is to be purchased separately from your Zapier account.
If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at firstname.lastname@example.org and mention Ticket #282030 so we can look into this matter for you.
Like us? Rate us!High rating = More sales = More functions and flexibility
Feature Requests |
I have opened first ticket and your support suggested that I update the Bookly and add-ons.
After Update the system do not work correctly, I opened another ticket and still no answer.
What is strange also whe we open a support ticket your support sends only the following text:
” ##- Please type your reply above this line -##
This email is a service from Bookly Support. Delivered by
” and nothing else no ticket number as a reference and no link to follow it up.
Would you please check and let me know.
Could you send us your ticket number?
If you read my post you will read that your support system do not send us a support ticket and only a text :
” Please type your reply above this line -## This email is a service from Bookly Support. Delivered by ”
So how do you want us to give you a ticket number? Maybe double check your support desk and see why it is like that.
We’ve replied to you with Ticket #281912.
Hello,May I ask some questions?
Question 1: What is the difference between the $89 and $990 versions?
Question 2: I want unlimited use after purchase, is there an additional offer for this?
(I am an entrepreneur from China and want to sell in Canada. My English is not good at the moment. Please ask for software translation. Thank you!)
The $990 is the Extended license. Please check the difference between the Regular and Extended licenses at this link: https://help.market.envato.com/hc/en-us/articles/115005593363-Do-I-need-a-Regular-License-or-an-Extended-License-.
Please note that you will need a separate license for each domain. So, you are licensed to use the Item to create one single End Product for yourself or for one client (a “single application”), and the End Product can be distributed for Free. For example, you have the domain mydomain.com and the following subdomains: subdomain1.mydomain.com, subdomain2.mydomain.com, subdomain3.mydomain.com, and so on. All of these have the same domain so you’ll need one license. However, if it’s different domains, you’ll need a new license for each domain where you want to use Bookly.
However, if you only have one domain, and your site is used to sell your own services/products and not to a platform where users can sell their services, then you would need Bookly Pro.
Kindly note that Bookly is designed to work with a weekly schedule. The schedules you set up for the staff members are their consistent availability moving forward – for each and every week. So timeslots offered in the front-end booking form are founded on these schedules. The time slot interval or how the hours are divided and presented in the booking form is based on the time slot length.
So each of the staff members will have their own schedule. The system will offer the schedule of the selected staff member in the Timestep. Once the staff member is booked for a particular timeslot for a service, that staff member and service are no longer available. For example, if staff member Superstar is booked on Tuesday at 10 am for service Awesome then staff member Superstar is no longer available on Tuesday at 10 am for any other services she provides. Likewise, other customers will not be able to book service Awesome on Tuesday at 10 am, unless other staff members are assigned to provide this service.
The add-ons https://www.booking-wp-plugin.com/features/ are intended to help give more flexibility to achieve desired features. Since Bookly Pro is the main plugin, it needs to be installed and activated to be able to use Bookly add-ons since these add-ons are supplementary to the main Bookly Pro plugin. And the booking form looks exactly like the demo.
Please check our demos OR try the sandbox on a live website before purchasing to understand how Bookly PRO and its add-ons work together and discern if Bookly products fit your business needs. To access the sandbox mode, please go to https://www.booking-wp-plugin.com/demo-list/, add your email address, click on the “Configure” button, and then follow the rest of the steps you’ll receive in your mail.
If I am off-base, you need additional help or have additional questions/clarifications about this, please email us at email@example.com and mention Ticket #281986 so we can look into this matter for you.
Hi there, the calendar feature appears to non-functional for us at the moment and there are no updates available. Do you have an update? Thanks
We would also like the printing part to appear in the backend where employees enter to see the appointments
how can we do this?
and that all data no longer appear there, but only the name and phone number of the client
We’ve replied to you with Ticket #281931.
I’d like a refund please as the plugin does not cover the functionality I require for my website and fit for my use.
Please check this link regarding the refund procedure: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Before you ask for a refund, please refer to Envato Market Refund Rules to be informed of the situations when Envato is not obliged to give refunds: https://themeforest.net/page/customer_refund_policy
Hi, we’d like to use your plugin to rent out rooms. Is there an option for the customer to select several days of the week? At the moment we can only select one day. Thanks a lot.
Please, check Bookly Custom Duration (Add-on): https://codecanyon.net/item/bookly-custom-duration-addon/22060703
It allows your customers to choose the duration for the appointments.
Hello, as we are updating our Bookly pro from 4.3, we tried to update to 6.7 but the plugin can not be activated and i think it should first be updated to another version before 6.7. Could you please advise and in that case let me know how to get interieur version of Bookly pro.
free demo version question
I can get the [bookly-form] shortcode to work
However. [bookly-calendar] appears as text string on my page.
I’m using classic-editor for page editing.
I don’t understand you’re answer
There are shortcodes listed on the internet
The only one that I can get to work is the standard one
Why does this need ‘specialised support’
Do these shortcodes work in the latest version of our product?
Yes, the shortcode should work in the latest version so please, send your request to the link above and we will check it.
After purchasing this plugin
Do I need to buy an additional plugin to enable Paypal payment.
You can check Bookly PayPal Checkout (Add-on): https://support.booking-wp-plugin.com/hc/en-us/articles/360007740459-PayPal-Checkout-Add-on
Or you can check Bookly PayPal Payments Standard (Add-on): https://codecanyon.net/item/bookly-paypal-payments-standard-addon/19617518
So the answer is YES
If you want to do online payments you must buy extra plugins.
You can also use WooCommerce integration:
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Price is in US dollars and excludes tax
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