Bought this product and was just never able to use it. The functionality is too regid and not flexible enough to accomodate even simple straight forward booking tasks.
Hello. We're sorry you feel this way and fully understand that Bookly PRO may not meet everyone's needs.
If you experience issues, please submit a support request with your concern and one of Bookly team members will be happy to answer all your questions and resolve issues if there are any.
Click Here To Get Bookly Support
We remain committed to ensuring that our product meets the highest standards of quality and customer satisfaction, and we are available to assist you with any questions or concerns you may have.
This is a more than acceptable booking plugin except for one GLARING Problem. If, like my client you have more than one page of services and you need to make changes to addon services or even individual services it is an absolutely GRINDING process!
Here is what you have to do. You go to page 2 of services, you make a change to the service and delete an add on service. Then you click save. Bookly then takes you back to page 1 where you have to click on page two and do the same thing for the next services. If like my client you have 14 pages of services this becomes GRINDING. The best example I can use is that it is like if you had an MS Excel spreadsheet with 14 tabs and you went to tab14 and made a change on line 12 after you saved you would be back on tab 1 Line 1.
To make this even worse at the bottom of the services page it shows you links to page 1 - 5 then ......and a link to your last page of services so to get page 7 you have to click page 5 then 6 then 7
If they cannot fix this then the least they could do is fix the linking numbers and have them both at the top and bottom of the screen so I don't have to keep scrolling up and down the screen.
Truly horrendous, especially since I have to pay so much for every single add in and then renew support for each one every six months.
I will mention the support is excellent. But this one issue has insured I will not use it for my clients with more than 10 or so services.
Thank you for taking the time to provide us with such valuable feedback. We are committed to providing our customers with the highest level of satisfaction and delivering a quality and easy-to-use product. We have forwarded your concerns to our Product team for thorough review and consideration for potential improvements to the plugin.
I have installed this plugin for 2 clients now and I would definitely recommend it. The first installation was a few years ago. For this most recent installation, I researched several other plugins again to compare features and pricing - and Bookly still came out on top. It was a little bit more up front, but is ultimately more cost effective because it is a one-time fee versus many other options that are yearly or monthly.
Thank you for taking the time to share your positive experience with Bookly! We're happy to know that our plugin continues to meet your appointment booking needs!
It is a great booking platform. It is a little frustrating that the add-ons can add-up if you want to extend the capability (hence the 4 star), but support is excellent.
Thank you for your positive feedback and for choosing Bookly as your booking platform. We're glad to hear that you find our plugin great and our support team helpful.
Bookly's system is designed with add-ons to prevent overloading the main plugin, which would result in increased prices for customers. This approach allows customers to select and use only the features that are essential for their business needs.
by cl9m 2 months ago
Fast and functional, full of options and add-ons (for a fee) to extend the operation according to your needs.
Very clear that the add ons are paid for and what they do other than showing the documentation in advance.
It's already developed to make it easy to edit the visual part of the front-end without special coding knowledge, but if you know something about HTML and CSS, and maybe even translation files, you can style it even more, right from the settings in the back-end , if you have other special needs.
A small investment, but one of the few valid products, constantly updated (a very important thing).
The Add-on system implements the investment expense, but at least you can only buy the functions that you really need, instead of paying so much for a super program with 1000 functions where you then only use 10. It is also a way to incentivize the developer to maintain and implement other features, but last but not least to make his commitment / work sustainable
I especially LOVE that WITHOUT "recursive" (yearly) fees, which are a burden for small businesses, plus when you cancel those subscriptions you are left with nothing.
Instead with this Bookly plugin, even if you have purchased the pro version and any add-ons, you can easily recover your investment WITHOUT further recurring costs.
(Recurring subscriptions are also a cost in the long term, having to pay every year, while this type of one-time payment license pays for itself in the long term)
I also tried the assistance and it is excellent, fast and kind, even the time I made a gaff due to my mistake.
We hope that the developer continues like this, between maintenance and new features.
Thanks, a really great product.
Many thanks for your awesome review! It's very important for us and we're happy to know you enjoy your experience with Bookly!
I love it
its flexable and support LTR and RTL
Many thanks for your feedback! It's very important for us and we're happy to know you enjoy your experience with Bookly.
I bought the plugin two days ago and installed without any experience or need for technical support.
I now have an advanced booking system that meets all my needs.
Thank you all
Many thanks! It's very important for us!
Great customer service and product
Great! It's the best plugin for scheduling!! Perfect!
Many thanks! We're happy to know you enjoy using Bookly!
Great Product, flexible and lightning fast super support
Many thanks for your feedback! It's very important for us!
Fantastic booking software! We have been using it now for 1 year. Support has been very very fast. Features are great and they keep expanding them. We have almost all the modules and we love it. Thanks Bookly!
Thanks a lot for your awesome review! It's very important for us!
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