Support for Bookly PRO – Appointment Booking and Scheduling Software System

Support for Bookly PRO – Appointment Booking and Scheduling Software System

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Ladela supports this item


This author's response time can be up to 2 business days.

Popular questions for this item

How Do I Get Support For Bookly PRO?

Support for all Bookly items is provided via email and our response time can be up to 2 business days. Support is only available to users with active item support subscription at least for Bookly PRO.

Here’s How To Renew Your Item Support

We do NOT provide support for Bookly add-ons if your item support on Bookly PRO has expired, because regardless of which add-on is not working, we will always look at the Bookly PRO files and other installed plugins on your website to check what could be causing the issue.

Only pre-sales and general questions are handled in the Comments section.

If you require personalized support, please follow the link below to create a support ticket, so we can look into the matter and fix asap.

Click Here To Get Bookly Support

A Few Things To Do Before Submitting a Ticket

  • Bookly core (free) plugin should be updated together with Bookly Pro (Add-on) and other Bookly items. In case of issues, make sure you’re running the latest versions of ALL Bookly items.
  • Check our Documentation and FAQ as you may find your question has already been answered.
  • Clear your browser cache or temporarily disable all caching plugins and check the issue again.

If the issue persists, create a support ticket using this link.

Contact the author

This author provides limited support for this item through this item's comments.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy


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