Discussion on Bookly PRO – Appointment Booking and Scheduling Software System (Page 519)

PaulNippress Purchased

almost 9 years ago

Hi,

Previously had an odler version of Bookly running, purchased latest version and now it is no longer working…

Basically does not get past step one…

any help resolving this would be much appreciated.

Bookly-Support Author Team

almost 9 years ago

Hi!

Please, send us an email to support@ladela.com with this inquiry and the purchase code. Also include the FTP and WP back-end access credentials so we could investigate and help you fix this.

Thanks!
Kate

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pswebpros Purchased

almost 9 years ago

Is there a way to set up a service to only be available on a specific day without having to check every date one at a time on the staff page in the calendar?

Thanks!

Bookly-Support Author Team

almost 9 years ago

Hi!

You can check the Special Days add-on. You can check the demo here: http://special-days-demo.booking-wp-plugin.com/wp-admin/

Thanks!
Kate

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unitedgroup Purchased

almost 9 years ago

Hello,

I have purchased Bookly and installed it in my WP also woocommerce has been integrated. As you given in the documentation i have created a product in WOOcommerce with price $1 and then enabled the option in Bookly by selecting product and saved.

When i tried bokking an appinment using bookly, it added in cart wiith details correctly, but the price is showing as $1 not my service price (Bookly) Why this is happening ??? Can you please help

Bookly-Support Author Team

almost 9 years ago

Hi!

This matter will be solved in the new update that will be released soon.

Please, send us an email to support@ladela.com with this inquiry and the purchase code. Also include the FTP and WP back-end access credentials so we could investigate and help you fix this.

Thanks!
Kate

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unitedgroup Purchased

almost 9 years ago

OKay, I have sent the details to support@ladela.com

Bookly-Support Author Team

almost 9 years ago

Thanks!
Kate

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redflamemedia Purchased

almost 9 years ago

Pre-renewal question – is there a way to migrate all the settings, customers, users, appointments, etc to a new site? Thanks

Bookly-Support Author Team

almost 9 years ago

Hi!

With Multisite add-on you can use the same copy of Bookly on multiple websites. Each site of your network will have its own list of services, staff members, appointments, and its own settings.

Thanks!
Kate

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redflamemedia Purchased

almost 9 years ago

That doesn’t really answer my question – if the client has a brand new wordpress site built for them is there a way to migrate their existing Bookly data over to it if the new site has already been built.

Bookly-Support Author Team

almost 9 years ago

Hi,

Thanks for the explanations!

Currently such functionality is not supported.

Thanks!
Alex

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maxcalidonna Purchased

almost 9 years ago

Is it possible to have a separate customer directory for each staff member?

Bookly-Support Author Team

almost 9 years ago

Hi!

Currently such functionality is not supported. Customer can choose needed staff member during booking process.

Thanks!
Kate

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rpm_admin

almost 9 years ago

I purchased and installed and followed all directions to sync google calendar. Rec’d client ID and Client Secret. Went to staff and clicked connect and rec’d error:

401. That’s an error.

Error: invalid_client

The OAuth client was not found. Request Details

That’s all we know.

My purchase code is: 0ec6062d-761f-48d4-818b-290c481dc6b6 – 22 Apr 2017 REGULAR LICENSE

Bookly-Support Author Team

almost 9 years ago

Hi!

Please check if the copied API keys (Client ID and secret) are correct and don’t contain any whitespaces. If the problem will persist please send us an email to support@ladela.com with this inquiry and the purchase code. Also include the FTP and WP back-end access credentials so we could investigate and help you fix this.

Thanks!
Kate

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themealprepco Purchased

almost 9 years ago

Wordpress was updated and now Bookly is not picking up already blocked out times on the calendar. It is allowing people to book when the time slots are already taken. Please help ASAP

Bookly-Support Author Team

almost 9 years ago

Hi!

If the synchronizations stops or doesn’t work try to disconnect and the connect back the staff member/s to refresh the expired token. This behavior may occur because if the token is expired, you can check here for more details: https://developers.google.com/google-apps/calendar/v3/errors#401_invalid_credentials

Thanks!
Kate

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themealprepco Purchased

almost 9 years ago

Need a phone number to call support!

Bookly-Support Author Team

almost 9 years ago

Hi!

Sorry, but we provide support only by email. Feel free to reply directly at support@ladela.com with your inquiry.

Thanks!
Kate

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hrvw

almost 9 years ago

Dear Sire,

I wanted to ask you if there is an option to automatically book customers, to automatically schedule the 6 weeks. This to avoid forgotten appointments. If this is possible then I have a lot of interest in this plugin.

Regards, H. van Wouwen Nederlands

Bookly-Support Author Team

almost 9 years ago

Hi!

You can check the recurring appointments add-on, customers will be able to book the whole series in one booking session. You can check the demo here: http://recurring-demo.booking-wp-plugin.com/demo/

Thanks!
Kate

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asaschill Purchased

almost 9 years ago

I noticed that there is no option to add VAT to what is sent to the payment gateway. In Sweden it is illegal not to include VAT (to show how much is VAT in the receipt for the payment).

Any ideas?

4 other replies

Bookly-Support Author Team

almost 9 years ago

Hi!

Currently an option to add VAT is not supported. We’ll take into account for future implementations.

Thanks!
Kate

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asaschill Purchased

almost 9 years ago

It’s a matter of sending – what portion of the total amount is TAX/VAT – to the payment gateway. I can not imagine it should be too difficult.

Something like: Total amount(shown prices incl VAT) x 0.2 for 25% = taxpercentage.

I am using the Payson payment option. Could you point me in the right direction as to which file/s would need adjusting?

As is, the plugin unfortunately is of no value to my client, because of this. And I have spent too much time setting it up and styling it to back out now.

Bookly-Support Author Team

almost 9 years ago

Hi!

1. Thank you for your interest. Currently we are overloaded with development tasks and are not able to take any customization tasks. But we have a partner which deals quite good with such customization request and has a lot of expertise in dealing with Wordpress and our product – WP Kraken. Please click the “Get quote” button at this page https://wpkraken.io/?ref=bookly and explain your requirements.

2. You can enable Payson payment method in Bookly => Settings => Payments.

Thanks!
Kate

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asaschill Purchased

almost 9 years ago

Thank you for your response.

1. I am not asking you to customize anything. What I am asking is for you to point me in the right direction to have the response from Payson generate a successful transaction. Since the transaction is successful with the below changes.

I have already figured out how to send the correct info to Payson for them to generate tax/VAT on their invoice.

public function __construct($description, $unitPrice = null, $quantity = null, $taxPercentage = null, $sku = null) {
    $this->description = $description;
    $this->unitPrice = $unitPrice - ($unitPrice * 0.2); // Price excluding tax
    $this->quantity = $quantity;
    $this->taxPercentage = 0.25; // Tax percentage
    $this->sku = $sku;
}

The above generates a receipt including tax. It’s an ugly solution, but it works.

However, the response when returning to our website generates an error.

So what I need help with is how to change the code that checks the response from the payment gateway (Payson). Help, means what php/code file checks the response from Payson?

Bookly-Support Author Team

almost 9 years ago

Hi!

An option with VAT/TAX is not supported by Bookly.

Thanks!
Kate

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asaschill Purchased

almost 9 years ago

I made some code changes and my Bookly now supports tax.

Bookly-Support Author Team

almost 9 years ago

Hi!

Thank you for being proactive in searching for solution.

Thanks!
Kate

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bbroder Purchased

almost 9 years ago

Hi there. My customers are not receiving notification of new bookings, although I receive a notification that a customer has booked. The ‘test email notification’ button successfully sends both emails, but in live bookings the email is not sent. Can you help?

Thanks

Bookly-Support Author Team

almost 9 years ago

Hi!

There could a lot of reasons why email notifications don’t work. Though let’s start with the settings, you’ll need to check the default status of the created appointments (settings tab) and look also if the combined notifications are enabled (settings -> customers). After that you need to access the email notifications tab and check if the relevant email notifications are enabled.

For example if the default status is “Approved” and combined notifications are disabled then: you need to enable the single notifications for the approved status.

Thanks!
Kate

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svanbergma Purchased

almost 9 years ago

Hi!

I have used the SMS service (for Sweden) in a while. I have set the sender ID without åäö (ÅÄÖ) but I want to ask if thats is possible so I can use the real name of my business. I have tried before but unfortunately it doesn’t seem to get through.

Thanks in advance /Marcus

Bookly-Support Author Team

almost 9 years ago

Hi!

Sweden country is available for custom Sender ID. Could you please advise the meaning of åäö (ÅÄÖ) if it is your ID it will not be accepted by operator, only latin alphabet without any special symbols accepted.

Thanks!
Kate

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svanbergma Purchased

almost 9 years ago

Hi again!

Thanks for the info. I have set my Sender ID to “Harakuten”. Instead I want to have “Hårakuten”, is any work-around possible?

Thanks! Marcus

Bookly-Support Author Team

almost 9 years ago

Hi!

Please, send us an email to support@ladela.com with this inquiry and the purchase code. Also include the FTP and WP back-end access credentials so we could investigate and help you fix this.

Thanks!
Kate

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Telepath_ Purchased

almost 9 years ago

Hi, I’ve put my stuff on OFF but the still shows they are working but it shows AM

Bookly-Support Author Team

almost 9 years ago

Hi,

I’m not sure I understood you. In case you want to hide the staff members, so they won’t be available for booking you’ll need to change the visibility field from public to private.

Thanks!
Alex

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massageblissvegas Purchased

almost 9 years ago

I am using go daddy word press site and we are trying to link google calendar and other things to bookly. It is not letting us proceed. Do I need a new source code? The original code does not seem to be working. Please help. Is it possible to speak over the phone? 702-493-2874 I have another call with go daddy web team on Monday and I need to resolve this right away, is it possible for you to be on this call if needed?

Bookly-Support Author Team

almost 9 years ago

Hi,

Sorry, we provide support only by mail. Please send us an email to support@ladela.com with this inquiry and the purchase code so we could look into this matter and assist you.

Thanks!
Alex

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websitedesignkingston

almost 9 years ago

pre-sales question. Is there a way to pend the payment processing until the administrator has approved the booking?

Bookly-Support Author Team

almost 9 years ago

Hi, thanks for interest!

Currently such an option is not supported, the payment is done when the appointment is booked.

Thanks!

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VRoper

almost 9 years ago

Hello I want to purchase your bookly plugin does the plugin support date booking only instead of date and time

Bookly-Support Author Team

almost 9 years ago

Hi!

in case to set whole day for booking you’ll need to set sevice duration to 1 day.

Thanks!
Kate

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stellercreative Purchased

almost 9 years ago

Hey Thanks for getting back to me about installing the plugin. I’m now trying to configure Google Calendar. I’ve followed each step promptly. Twice. But when i create an appointment, it doesn’t show up in google calendar. Is there any trouble shooting I can do?

Bookly-Support Author Team

almost 9 years ago

Hi!

The google calendar synchronization takes data from two places: Bookly and google calendar. From google calendar it checks all events that have a busy status, then from Bookly it checks all the appointments that were created in Bookly (and not the synchronized events). The synchronized events that were initially created in Bookly then synchronized to google calendar -> won’t be checked because the information from Bookly is most up-to-date and these events don’t contain such information as capacity.

Thanks!
Kate

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Mickymoo Purchased

almost 9 years ago

I’ve just started having problems with the link between Bookly and Woocommerce (I have the latest versions of both installed). The price for a Bookly service is no longer being carried through to the Woocommerce Checkout screens – the price is always that which I set in the Woocommerce Product.

Bookly-Support Author Team

almost 9 years ago

Hi!

This matter will be solved in the new update that will be released soon.

Thanks!
Kate

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stellercreative Purchased

almost 9 years ago

Hi ive just downloaded the full version. trying to place it with the lite version on the site. Could use some guidance please and thank you

Bookly-Support Author Team

almost 9 years ago

Hi, thanks for purchasing our product!

Please check this guide for more details: https://support.booking-wp-plugin.com/hc/en-us/articles/214380785-Upgrade-from-Bookly-Lite-to-Bookly-Pro

Thanks!
Alex

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ronimarin Purchased

almost 9 years ago

Pre-Sales questions: 1. Is it possible for customers to choose their time-zone to display available time-slots in their time zone? 2. Is PayPal included in the plugin or it requires us to buy additional add-on?

2 other replies

Bookly-Support Author Team

almost 9 years ago

Hi, thanks for interest!

1) Currently such an option is not supported. You can enable one setting and the time will be converted for customers that are located in different time zones.

2) Yes, PayPal Express Checkout is included in the plugin.

Thanks!
Alex

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ronimarin Purchased

almost 9 years ago

So, There is a setting that will convert my customer available times to user time zone times?

Bookly-Support Author Team

almost 9 years ago

Hi!

You can use the feature “Display available time slots in client’s time zone” in Bookly Settings. This is how it works: customers see the time adjusted for their timezone and the booking is created in your admin according to your timezone. So they see their time, you see your time and everybody can be in time for the booked event.

Thanks!
Kate

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ronimarin Purchased

almost 9 years ago

Great, thank you. One more question: Does Google calendar sync works automatic both ways? When there is a booking in Bookly – update Google calendar and When Appointment is done in Google Calendar – Block time in Bookly…

Bookly-Support Author Team

almost 9 years ago

Hi!

Bookly provides 2 way sync with Google Calendar. However, if you create or change an event in Google Calendar the related appointment is not created/updated in Bookly (the other way it does work). However each event from Google Calendar is taken into account when displaying available time slots to user in the second step of booking process. So if you have an event in Google Calendar then the corresponding time slot will be not available for booking in Bookly.

Thanks!
Kate

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Last Update	24 March 2026
Gutenberg Optimized	Yes
High Resolution	Yes
Compatible Browsers	Firefox, Safari, Opera, Chrome, Edge
Compatible With	Elementor, WooCommerce 9.x.x, WPML
Files Included	JavaScript JS, CSS, PHP
Software Version	WordPress 6.9.x
Tags	appointment booking, appointment calendar, appointment scheduler, booking, booking calendar, booking system, reservation calendar
Created	12 years ago

Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

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Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

Discussion on Bookly PRO – Appointment Booking and Scheduling Software System

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