4866 comments found.
It would be great to have a fade effect Row Separator, so you can set one end to transparent and another to full opacity and have a nice fade effect between rows.
Hello,
Thanks for your suggestion, we will surely look forward to your idea.
As of now we have an option in the row setting to fade the content inside the row on the scroll, here is the screenshot, that will help: https://goo.gl/WpRK2L
If you have any issue, then do open up a ticket in our support center so that we could help you out.
I want to change with stat counter value for dynamic
Hello,
Stat Counter value can be added from backend from its setting.
We would look forward to develop a separate element in future which would show the value dynamically.
Hi, is there a way to remove 0 from in front of other numbers on the Count Down Timer please? For example at present it’s showing as 03 weeks but we just want it to show as 3 weeks. Is it possible please? Thanks
Hello Mark,
I hope we have responded to your support ticket.
If you need any further help do let me know, I would be happy to help you 
HELLO EVERYONE
We’re glad to be able to present Ultimate Addons with top notch customer service. If you have already purchased Ultimate & looking for some help, please sign up at our support center, post your question and our developers will be happy to help. We have awesome Video Tutorial Series you should check out as well.
If you are here to purchase Ultimate Addons and have pre-sale questions, please feel free to drop a comment.
Cheers! We look forward to serve you.
Brainstorm Force
Test Drive
Support Center
Video Tutorials
Hey there, I’m using your “Flip Box” addon and I’m having an issue with the Book Style (beta) style.
There is a black line down the center, like this: https://i.imgur.com/fQINOaJ.png
Is there any way I can fix this?
Thanks.
Could you please open up a ticket in our support center so we could take a closer look at this?
Your support system has asked me to log in three times after I type all of my information, we can support this here. What other information do you need to know?
Answering your question would require a special knowledge of my colleague and some debugging. Unfortunately, comments section here on CodeCanyon is bad as we can not request screenshots / confidential details. Further tracking your requests to ensure timely responses is very difficult here.
You may directly email us on support@bsf.io with your purchase code.
Lasted version not work normal with wordpress 4.7
Hello,
We have tested in our environment it’s working perfectly fine, could you please open up a ticket in our support center so we could take a closer look at your issue.
Does advanced carousel has lazy loading support, because I cant see the option to enable or disable lazy loading?
Hello,
We have given animation option in Carousel element, but as of now there is no Lazy loading option to Carousel element.
I would like to use the Ulimate Addons Modal inside of a Wordpress template using do_shortcode() – but it does not work consistently – does this plugin work with do_shortcode?
<?php echo do_shortcode(“[ultimate_modal icon_type=\”selector\” icon=\”Defaults-calendar\” modal_title=\”Modal Title Stuff\” modal_on=\”image\” btn_img=\”id13122|urlhttp://url.com\” modal_size=\”medium\” modal_style=\”overlay-show-genie\” overlay_bg_opacity=\”80\”]Some stuff[/ultimate_modal]”); ?>
Could you please open up a ticket in our support center so we could take a closer look at this?
hi, my support has now run out but i now have a problem for the 1st time. when i use an image separator and position it at the top. only the bottom half of the image is displayed and the top half missing? any ideas? thanks
I would suggest that you should upgrade your support period, but meanwhile could you please open up a ticket in our support center so we could take a closer look at your issue.
Hi, I’m having a super problem with your icons.
I’m trying to add multiple icons to my content, but when I publish the page I realize that everyone is the same and not as I selected.
can you help me ?
Could you please open up a ticket in our support center so we could take a closer look at this?
Hi, I haven’t been using this plugin, and now thinking about using it. But noticed the last update was in August 2016. I know visual composer have evolved with so many updates and so wordpress since august 2016. May i know if this is 100% compatible with latest wordpress and visual composer? Any future update planned?
Unlike other VC addons, Ultimate Addons is very stable and compatible with latest WordPress and VC releases. And yes – an update is in the works and will be released very soon!
I am loading my pages via AJAX, which seems to cause a conflict with the stat counter addons I am using on my Home and About pages.
http://mrgreensproduce.bcmstorage.com/Hello,
It seems like your theme has used ajax for page transition, can you please disable your page transition effect from your theme and then check the issue.
Have you tested with PHP 7 yet ?
Yes, we did check our plugin and is compatible with the PHP 7 version.
Great, thanks for getting back to me
I really do not know where to ask, so i try here. I have the Newspaper 7theme from TagDiv with bundeled Visual Composer. Great! But i cant figure how i can make a Visual Composer “Eyecatching button” with smooth scroll link. I make a section and give it an unique ID and i create a button and add ”#my-id” in the link field. But when i click the page jumps directly to section without smoothness.
Heres what i want: I want å VC plugin or something that allows me to make a button and link it to a section with smooth scroll options. Is there å plugin that can help me with that?
I know i kan get this to work with an html link with anchor, but them i cant use this button function. I also want to adjust the scroll time and so on if its possible.
Thanks
Hello Bjerknez!
The smooth scroll feature is basically a theme feature so I would recommend that you should ask your theme author about this, as they would suggest you best solution.
I have asked andt there is no function for that. So VC has no plugins that can make this work? I tiried “one page” plugin from VC and that worked regard to smooth scroll, but just via the menu. I want to make it when i click on a button.
Yes, we do have a plugin called One Page Navigator that can do the job for you. Check the demo and you’ll get to know how this plugin work.
How does that work with the button i mentioned earlier?
I believe the plugin I mentioned in my previous response will work for your requirements.
Hello,
Does the add-on do the following: I want to have 5 images in a row and when the user Hovers an Image, to show a List of “Linkable Text Options”. Like this demo image: https://s24.postimg.org/qru33d945/qwe.png
Thank you for your help
Hello,
Yes, you can add 5 images in the row using advanced carousel element, if you have any element that has linkable text on the image then I hope it would also work.
If you are not sure you can take a test-drive and see how advanced carousel work.
Hey Guys!
I am using your extensions since some time now and its nice! But there remains one question.
WHERE CAN I GET THOSE FULL PAGE TEMPLATES?
Please open up a ticket in our support center in order to get templates.
Presale Q: If I buy this and row backgrounds/parallax don’t work (using Theme X btw), can I get a refund?
Hello,
I hope the row background will work, if not then could you please open up a ticket in our support center so we could take a closer look at your issue and get you the solution.
Hi. I couldn’t view or edit my site after activating the plugin. Once I deactivated, access to the site returned. I’m using the Total theme. Wondering if there is a compatibility issue?
This shouldn’t be happening, could you please open up a ticket in our support center so we could take a closer look at this?
Hi BrainstormForce,
After install plugin on WP 4.7. I run Customzer and get this bug, plz tell me how to remove message: Warning: Cannot modify header information – headers already sent by (output started at /home/rollthemes/public_html/wordpress/testing/wp-content/plugins/Ultimate_VC_Addons/admin/admin.php:163) in /home/rollthemes/public_html/wordpress/testing/wp-includes/option.php on line 828
Thanks advance.
Could you please open up a ticket in our support center so we could take a closer look at this?
WORDPRESS UPDATE 4.7 seems to break flip boxes.
Hello Steliodj,
Please check that you have enabled the Optimized JS and CSS option and then check your issue, here is the screenshot: https://goo.gl/OH8htB
Hope this helps!
The issue seems to be related to the Media Manager and not a css/js problem. Here is a screenshot with the error messages: https://monosnap.com/file/AIWpQSqCDTXL4qW47rbEHz2DX9uJR2.png
Seems like there is something wrong with the media.php file.
Could you check that you are using the latest version of the PHP version or higher than PHP version 5.6.
I am using PHP 7.0
The issue appears when updating to WordPress 4.7, as soon as i rollback to 4.6.1 it works fine. Tried updating twice with the same issue..rolled back twice and issue s fixed.
WordPress 4.7 has some updated relate to media manager, not sure if these affect flip boxes, but there is a possibility because as you can see from the screenshot my flip boxes custom icons(images) disappear as well.
1) https://make.wordpress.org/core/2016/11/11/improving-accessibility-of-image-alternative-text-in-4-7/
Thank you for the details. Would you mind to open up a support ticket so a member of our development team can help you get this fixed immediately?
