2,096 Reviews

for Code Quality

Awesome product and code quality is A+, Going to build my first Wordpress theme with This plugin. Thanks BrainstromForce Team for a quality product :-)

BrainstormForce

Author response

You're welcome!

We are glad that you are happy with the product and wish to include it within your theme.

Thank you for your kind words! :)

Please feel free to get in touch in case you need help with anything. Looking forward to serve you. :)

for Customer Support

Great fast service!!!

BrainstormForce

Author response

Hello,

Thank you for the rating your kind words! We are glad you are happy with our service.

Looking forward to serve you more. :)

for Design Quality

I'm not a specialist in design. However, this plugin allowed me to have a fresh and very professional look in some parts of my website and I'm very happy about it, Also the instructional videos are extremely clear and the support (used it once) is excellent. Perfect experience so far and highly recommended.

BrainstormForce

Author response

Hello,

Thank you for such a wonderful and detailed review about our plugin, videos and the support. We are glad you loved them all!

Please feel free to get in touch in case you need any further help or guidance. Looking forward to serve you more. :)

for Customizability

An excellent complement to Visual Composer. And the support is fast & friendly.
A must have! Highly recommended!

BrainstormForce

Author response

Hello,

Thank you for your kind words and the ratings you've given us!

We are glad that you are happy with our plugin and the customer support. Looking forward to serve you more. :)

for Customer Support

Plugin broke my theme and just didn't work. This was a fresh WP install with fresh install of the Navy theme (https://themeforest.net/item/multipurpose-multiconcept-business-wordpress-theme/18139915).

Slow support reply to the point I had to uninstall and use alternatives to finish my project on time.

Uninstalled and will not use. Denied a refund.

Worst customer service I've experienced in many, many purchases from Envato. Will never be buying here again.

BrainstormForce

Author response

So sorry we did not meet your expectations. It was a weekend which caused the unusual delay.

On another note - we do not respond to abusive language and threats of bad reviews / credit card chargebacks. If the refund was requested in appropriate manner, I'm sure it would have been processed. All the best, jgjh151

for Customer Support

its a great plugin if you dont have any issues.

But if you need help you have to wait ages to get any respond from the support. in fact feels like there is no support at all.

8 days since i reported my issue with expandable section for the first time (not properly working in menu). since then long periods of silence.
comments section is also for nothing- since you want to have answers there you got after more then 24 houers "please open a ticket"

prevously i also got some issues witch where resolved, i would describe as: slow but sure.

verdict
quality of plugin and support not equal.

if your site is running and you wait for support, well then prepare to lose time_-(money) until things are fixed

BrainstormForce

Author response

Hello,

I am sorry for the delay caused in replying to your ticket. This was mainly due to a weekend and the huge number of support requests our team had to cater to.

Just to let you know, we promise to reply tickets within 24 hours on working days. But, your issue seems to be a little different and one which we have not come across before. The elements of our plugin are built to be used on pages, and we make sure they work best there. You wish to use it within a menu and that is where you are facing an issue.

Since this is rare, we need to take a deeper look to see what can be done to get this working for you. That is why we need some time to resolve it.

We are trying our best to work it out and we'll get back to you soon with a solution.

for Flexibility

Absolutely love it! Together with VC it absolutely offers a whole bunch of creative formulas... thank you ;-)

BrainstormForce

Author response

Hello,

Thank you for the ratings and sharing your views about our plugin! We are glad that you loved it.

Looking forward to serve you more. :)

for Design Quality

Great complement to Visual Composer. And the support is fast & friendly.

A must have!

BrainstormForce

Author response

Hello,

Thank you for the ratings and your views too!
We are glad that you are happy with the plugin and our customer support. Looking forward to serve you more. :)

for Design Quality

Excellent add on to Visual Composer. Love all of the different feature available.

BrainstormForce

Author response

Hello,

We are glad that you loved our plugin! Thank you for dropping by and sharing your views!

Looking forward to serve you more. :)

for Design Quality

Must have additon to visual composer! GREAT DEAL!

BrainstormForce

Author response

Hello,

Thank you for the ratings and for sharing your views here.

Please feel free to get in touch in case you need help with anything else. Looking forward to serve you more. :)

for Feature Availability

Unlocks the potential of Visual Composer

BrainstormForce

Author response

Hello,

Thank you for dropping by and sharing your views and ratings!

Looking forward to serve you more. :)

for Customer Support

I had an issue with some pages not displaying correctly on the site and it was solved quickly by the support at Brainstrom Force.

BrainstormForce

Author response

Hello,

We are glad that you are happy with our customer support. Should you need any further help or guidance with respect to the plugin, please feel free to get in touch!

Looking forward to serve you more. :)

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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