4867 comments found.
WORDPRESS UPDATE 4.7 seems to break flip boxes.
Hello Steliodj,
Please check that you have enabled the Optimized JS and CSS option and then check your issue, here is the screenshot: https://goo.gl/OH8htB
Hope this helps!
The issue seems to be related to the Media Manager and not a css/js problem. Here is a screenshot with the error messages: https://monosnap.com/file/AIWpQSqCDTXL4qW47rbEHz2DX9uJR2.png
Seems like there is something wrong with the media.php file.
Could you check that you are using the latest version of the PHP version or higher than PHP version 5.6.
I am using PHP 7.0
The issue appears when updating to WordPress 4.7, as soon as i rollback to 4.6.1 it works fine. Tried updating twice with the same issue..rolled back twice and issue s fixed.
WordPress 4.7 has some updated relate to media manager, not sure if these affect flip boxes, but there is a possibility because as you can see from the screenshot my flip boxes custom icons(images) disappear as well.
1) https://make.wordpress.org/core/2016/11/11/improving-accessibility-of-image-alternative-text-in-4-7/
Thank you for the details. Would you mind to open up a support ticket so a member of our development team can help you get this fixed immediately?
Hello, Your support page isn’t working. https://www.brainstormforce.com/support/
Hello Kikion,
Can you please try again, it was down due to scheduled maintenance.
WORDPRESS UPDATE 4.7
HEADINGS can no longer be edited
Hello Wernzter,
We are testing our plugin but didn’t get any issue regarding heading element.
Could you please open up a ticket in our support center so we could take a closer look at this?
Hi BrainstormForce,
I am using the Impreza theme from UpSolution. In this theme is included your Ultimate Addons.
I found your tutorial about modal box but an explanation on the “selector” is missing. Ive tried a couple of times to add a class just below the selector option and adding that class to for instance an iconbox, but the modal is not triggered. Would you be so kind to explain how to get this working?
Thanks so much in advance!
Kind regards
Hello BlueKoe,
I think that you must have missed the dot before the class, here is the screenshot that might help you: https://goo.gl/5UzWjq
Hello Deepak,
Thanks for your reply! This might be it, I will give it a try.
Kind regards
You are most welcome 
How come smooth scroll to anchor links is not working on your vc elements? using smooth scroll for menu links works fine, but it just jump straight down to the anchor when its linked through a vc element like from “Info Box” to a row.
Regretfully, our smooth scroll feature is not made to work for links. It only is made for mouse scrolling with intention to be used on parallax pages.
I have installed your plugin, after that I can see this CDN script before the body close tag http://www.i2wp.org/jquery.js . what is this? Due to this file my website is being blocked by Google Adwords , I have searched all over my website to find this “i2wp” but no result, I have tested this plugin by activate/deactivate stages, this i2wp CDN only appear while activate stage.
Hello Riyas,
We do not include this file in our code, this might be some malware, I would suggest you to get your site cleaned from experts.
Do you guys no previous experience by this term”i2wp” ? because I am asking, I noticed the same issue reported here too http://stackoverflow.com/questions/39660452/https-intermittent-blocking-asset-uri-it-cannot-be-found-in-any-file-or-db
I developed this WP website and checked all over the files and DB, you think it’s better to work with hosting team?
Hello Riyas,
We have never experienced such issue before, In my opinion, you should contact your hosting team in order to fix this issue.
Thanks, Deepak, Let me contact my hosting support! will contact you if any assistance needed!
When using POPUP MODAL the text entered is all on 1 line even though they are all on separate lines. I have to use bullet list to achieve this. Any ideas on how to fix?
Hello,
I think you must be using the visual editor, please use the text tab in order to achieve your desired result, here is the screenshot that might help you: https://goo.gl/XxOy1d
If your issue still persists then please open up a ticket in our support center so we could take a closer look at your issue.
Hello, My application after I installed it appears in the following message in the font options:
Loading … Could not load as Google Fonts
This appeared to me would be why I imported pages that already used your application?
I had a site and a host server changed and I made backups of the pages only and after installing all the applications I imported the pages and soon after the error appeared to me when opening its plugin in the pages
Could you please open up a ticket in our support center so we could take a closer look at this?
Hello. Your plugin comes bundled with The7 theme. I’m starting to set up some headings using your Heading element, but it seems to be missing the responsiveness options. You used to be able to set font sizes for different devices. We always struggle with this and have to use CSS to compensate, but I was hoping to use your plugin in place of that. Was this feature removed?
Hello!
I think you are missing the arrow which when clicked reveal the responsive option for fonts, here is the screenshot: https://goo.gl/DSsSLO
If that does not solve your issue then please open up a ticket in our support center so we could take a closer look at your issue.
Oh, jeez. It sure is there. Thanks for pointing that out!
You are welcome
Hello guys, really awesome product, so I have a question – can I use a part of your code in my own plugin? I am interested in your Google Font Manager. I want to adapt your code for our plugin, so it demands minor changes. Our plugin is intended to sell on Code Canyon
Regretfully – we’re not allowing this kind of use case.
Love your plugin but you guys sure are lazy about updating your site to actually let people see what’s available. For example, advanced tabs…..how in the world are suppose to know what options we have if we can’t see it live???? You don’t even have it on your website so your making me spend 30 minutes just to look at each option to see how they look like. Please add all of the new features with examples so we can actually seem them please. LOVE the plugin.
Hello there,
We have made all the demos for our all the elements but not yet made in the element list on our site, as we are updating some of the demos for a while.
Here is the link for the demo of Advanced tab element: https://ultimate.brainstormforce.com/advanced-tab/
If you have any issue with any of the ultimate addons element then please open up a ticket in our support center so we could take a closer look at your issue and get you the solution.
THANK YOU
You are welcome
Hello,
I have error with font awesome. After I move to new host, font awesome just only squares. I remove your Plug in and reinstall but it can’t fixed. How I can fix it ?
This image error: http://www.upsieutoc.com/image/RptAmq
Hello there,
Could you please open up a ticket in our support center so we could take a closer look at this?
I have a pre-purchase question. I used the Test Drive function on your site (thanks for creating this btw) to try out the Modal Box video embed. My #1 priority is to use self-hosted videos instead of Youtube or Vimeo so I tried one of your videos in the media library. Works great!
Unfortunately when click the “X (close)” I can still hear the video playing. I reopened this modal and there it was, the video was still playing. Is it possible to stop the video automatically after closing the popup window? Is this a function in your plugin or something with WordPress?
Thanks in advance!
Hi sketchharris, regretfully this is a known issue and we recommend YouTube or Vimeo video to be placed in modal popup for the best compatibility.
I was afraid you’d say that. Okay thanks for the response.
Hello please help me with this error , i am using Captiva theme and my VC Ultimate add on is givng this error. Uncaught TypeError: Cannot read property ‘left’ of undefined
Could you please open up a ticket in our support center so we could take a closer look at your issue?
do you have a addon for WooCommerce Wishlist for visual composer?
Regretfully – we don’t have such feature in our plugin.
I cannot figure out how to add a video background that will display on mobile devices.. can someone help me out? I paid for this plugin in a package bundle with another theme.. so i guess i cannot get any support? I read online that video backgrounds need to be disabled or have an image placeholder because they wont work properly on mobile phones… but its working fine on this page https://ultimate.brainstormforce.com/backgrounds/
Hi crashmasterjoe, Mobile devices block Video Backgrounds automatically as videos consume data.
Regretfully there is very little that can be done about this. As you read already in previous thread – we encourage users to use a placeholder image as a replacement on mobile devices.
HI. My question about adding the google fonts.
I go to Google Fonts Manager (in plugin’s dashboard) and see this -
“It seems you don’t have any Google Fonts yet. But you can download them now with just a click.”
I CLICK and have no results.
Please help. Where I have wrong? How I can add the fonts?
Could you please open up a ticket in our support center? Without checking the backend, understanding this might be difficult.
Hi,
I got your plugin with the Impreza theme and want to use the Advanced Carousel for images. I set the images to open up in Pretty Photo once clicked on, but when you click on the image to open up bigger it doesn’t allow you to scroll through all the images in the carousel. It only creates 2 slides from that one image.
Am I missing something in the settings to allow you to scroll through all the images?
Thank you in advance.
Regards, Jhorene
Jhorene, I think this won’t be possible as Pretty Photo and Advanced Carousel are both different plugins.
Pretty Photo will be able to open up the image in lightbox, however it won’t be able to get the next image from our plugin since these are totally different entities.
i need suport but i have only error 502 bad gateway in suport page
Hello! Can you please check now, its working now.
Great add-on, i recommend it for each website you make. Btw is there any developper licence available ?
Hello!
Thanks for using and choosing our plugin for your most of the project.
As of now Envato do not provide any developer licence, but we receive so many request for developer licence from our user about the same, so we asked the Envato team to add a developer licence category in future.
Lets see what Envato has to decide for it
