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I can’t check the purchase key nor which version as the admin of a client’s site is down.
The error log says:
[14-Feb-2018 09:50:42 UTC] PHP Warning: require_once(admin/admin.php): failed to open stream: No such file or directory in urlto/wp-content/plugins/Ultimate_VC_Addons/Ultimate_VC_Addons.php on line 607
[14-Feb-2018 09:50:42 UTC] PHP Fatal error: require_once(): Failed opening required ‘admin/admin.php’ (include_path=’.:/opt/alt/php54/usr/share/pear:/opt/alt/php54/usr/share/php’) in urlto/wp-content/plugins/Ultimate_VC_Addons/Ultimate_VC_Addons.php on line 607
The server changed some settings recently. I know the plugin used is quite old. I mainly want to save time, not money.
Any idea what the best way forward is? I am happy to pay $25 to make sure we have the latest version of VC addons. But does it work if I just replace the directory in the /wp-content/plugins directory or do I need to go through a lengthy migration process?
That seems strange! Looks like you have an older version of the plugin. Would you mind installing the latest version of the plugin and then check the issue. This should work!
Hi there, There are few questions that I will like to ask: (1) is there a way to see the licence / purchase key from the admin dashboard for this installed plugin? (2) When this plugin expires, what is the fee to renew this plugin to receive support and new updates ? (3) or if the plugin is not renewed, will the plugin still work? Thanks,
Here are the answers to your queries:-
(1) Is there a way to see the licence / purchase key from the admin dashboard for this installed plugin?
Once you activate the license key, you won’t be able to see it in your dashboard or in license activation section.
(2) When this plugin expires, what is the fee to renew this plugin to receive support and new updates ?
This plugin will never expire. You will receive lifetime updates for this plugin. But your support period expires after 6 months or 1 year (whichever you opted for). Once your support period expires, you can upgrade it from your Envato account itself.
(3) or if the plugin is not renewed, will the plugin still work?
This plugin will work even if you don’t renew your support. You will continue receiving lifetime updates.
I moved the server and I want to reactivate it
Could you please open up a ticket in our support center so we could take a closer look at this?
I love this plugin, 5 times buyer, can’t imagine designing without. I also purchased convertplug and I have a knowledge need.
I need to be able to do a “modal style popup” with page content in it, from the link within an interactive banner using. I read in another thread here that the admin said that a modal could not be called from an interactive banner but convertplug would do that job.
where can I get those instruction on just how to accomplish this feat?
By the way, congrats on your plugin starting to hit the big-time and get included with themes! wow. Must make you guys feel good!
Hi Deepak, I did and Prajakta walked me through it and the answer is to use the ConvertPlug (now ConvertPlus) modal. place in manual activation dialog, in the activate by css box, a simple css name, then put that came css name in the additional css box at the bottom of the interactive banner dialog and it works!
note: you do not actually create a css class at all, simply use the same name in both places and it works.
NOW…my task is to make the modal beautiful.
I am now about the task of using TEMPLATES shortcode to embed content, so I just bought templatera to get instruction on that, because so far that doesn’t work.
any thoughts? perhaps you have an easier way?
I am sorry but I am not sure whether I understood your query completely. However, it looks like you wish to embed a shortcode in a Convert Plus module. If so, here is an article that will help you do so.
Since this comments section is meant to answer queries about the Ultimate Addons, I would request you to please post queries related to Convert Plus in the area dedicated to it. You can do that here.
Moreover, you can refer to a number of articles we have in our knowledge base. Also, please feel free to open up a ticket at our support center, in case you need any further help or guidance.
Thank you Elvina,
Prajakta has been working with me and the answer was simply to paste the source code from the desired beautiful page into the source code of the modal.
It works great!
That’s great! I am glad it helped and you are happy with it.
i am facing issue with Background Style and color feature of ultimate addons it’s not working for me also add empty space but not able to create Row Separator Effect everything is done as video but not working please fix my issue
I recently upgraded to Visual Composer Premium, will you be making Ultimate addons compatible with the new premium version? I LOVE this plugin and want to be able to continue using it. Thanks!
Thanks for loving our existing plugin! Yes, we have a plan to create an Addon for the new Visual Composer in the near future.
I hope it won’t be too long!!
We do not have a definite ETA on when we’ll begin working on the Addon for the new Visual Composer, since we have a few major projects in hand. However, as mentioned, we’ll be working on it soon.
Hi guys. My support is expired but normally I never need any. I have the newest version that came bundled with my theme and neither the icons (nor image option) will appear on the header module when you do line w/ icon or just icon or image. This has never been a problem as this plugin works great. Thinking it’s a theme conflict or an SSL issue. Anyone else have this issue that you can tell me what might be causing it? Thanks
Usually, theme authors customize things a bit before integrating plugins in the theme. So, it is recommended that you contact your theme author for accurate answers about the theme and bundled plugins.
Surely they can provide you some insight of the issue.
Thanks. It’s not working even in the demo pages so I’m thinking it’s that. I’ve read the code and it’s all there so it should be appearing. There were some conflicts with the menu icons and the theme plugins so will check with them. UAO is my #1 favorite WP plugin and making pages pretty with it is one of my favorite things to do.
I am sorry, but our plugin does not work for a menu item. Could you please elaborate a little more on your requirements, so that I could help you further if possible?
Congratulations. Hope you will get big Sale
Thank you so much .
Hi there! I need just a simple button with 100 % width and XXX px height, with text on top and a background image with overlay and hover effect (opacity). I found no way so far to achieve this simple goal…
Please refer to our video tutorial that will help you achieve your desired button style using our Ultimate Addons plugin.
Thx for your reply! I know the function of Advanced Button already, but there is no possibility to set the image inside the button = the image is not background of the button, it’s a background behind the button. Also i can not set the same height of background image and button.
Regretfully, this is not possible. You cannot add an image as a background for a button. But, thank you for suggesting!
We’ll definitely take this up and see whether we can implement it in the near future.
Hi, when I upload icons as a font from Icomoon using Font Manager, the icon appears as a different icon on the site. Is this a common problem and is there a fix for this?
That’s strange! We haven’t heard of such an issue before. And neither am I able to replicate it at our end. The icons are working fine here. Could you please check again?
Hi, https://ultimate.brainstormforce.com/texttype-effect/ Is it possible that the text completely disappears for 10 seconds, then printed, then again disappears completely, and so on. ?
You can manage the back delay through its settings. But, you cannot make it disappear completely.
Switch install onto a new domain. I have working domains then live domains. How do I switch the install?
Installation Failed. What could be wrong?
I have a few different purchases for this plugin. How do I combine them at https://support.wpbakery.com/licenses
The Ultimate Addons for WPBakery Page Builder is an individual product developed by Brainstorm Force. Although it works with WPBakery Page Builder, you cannot combine the licenses since they are two different products.
The image separator is hidden underneath the rows. I tried different z-index levels but none are bringing it to the front.
Hi, in the Info Box element neither the left, nor the right position for the icon is working. How can i fix that?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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