Discussion on Ultimate Addons for WPBakery Page Builder (formerly Visual Composer)

BrainstormForce

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4017 comments found.

WP-Deepak

WP-Deepak Author Team

HELLO EVERYONE :)

We’re glad to be able to present Ultimate Addons with top notch customer service. If you have already purchased Ultimate & looking for some help, please sign up at our support center, post your question and our developers will be happy to help. We have awesome Video Tutorial Series you should check out as well. If you are here to purchase Ultimate Addons and have pre-sale questions, please feel free to drop a comment.

Cheers! We look forward to serve you.
Brainstorm Force

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Hi,

I can’t check the purchase key nor which version as the admin of a client’s site is down. The error log says: [14-Feb-2018 09:50:42 UTC] PHP Warning: require_once(admin/admin.php): failed to open stream: No such file or directory in urlto/wp-content/plugins/Ultimate_VC_Addons/Ultimate_VC_Addons.php on line 607 [14-Feb-2018 09:50:42 UTC] PHP Fatal error: require_once(): Failed opening required ‘admin/admin.php’ (include_path=’.:/opt/alt/php54/usr/share/pear:/opt/alt/php54/usr/share/php’) in urlto/wp-content/plugins/Ultimate_VC_Addons/Ultimate_VC_Addons.php on line 607

The server changed some settings recently. I know the plugin used is quite old. I mainly want to save time, not money.

Any idea what the best way forward is? I am happy to pay $25 to make sure we have the latest version of VC addons. But does it work if I just replace the directory in the /wp-content/plugins directory or do I need to go through a lengthy migration process?

WP-Deepak

WP-Deepak Author Team

That seems strange! Looks like you have an older version of the plugin. Would you mind installing the latest version of the plugin and then check the issue. This should work!

Hi there, There are few questions that I will like to ask: (1) is there a way to see the licence / purchase key from the admin dashboard for this installed plugin? (2) When this plugin expires, what is the fee to renew this plugin to receive support and new updates ? (3) or if the plugin is not renewed, will the plugin still work? Thanks,

WP-Deepak

WP-Deepak Author Team

Hi there,

Here are the answers to your queries:-

(1) Is there a way to see the licence / purchase key from the admin dashboard for this installed plugin?

Once you activate the license key, you won’t be able to see it in your dashboard or in license activation section.

(2) When this plugin expires, what is the fee to renew this plugin to receive support and new updates ?

This plugin will never expire. You will receive lifetime updates for this plugin. But your support period expires after 6 months or 1 year (whichever you opted for). Once your support period expires, you can upgrade it from your Envato account itself.

(3) or if the plugin is not renewed, will the plugin still work?

This plugin will work even if you don’t renew your support. You will continue receiving lifetime updates.

I moved the server and I want to reactivate it

WP-Deepak

WP-Deepak Author Team

Could you please open up a ticket in our support center so we could take a closer look at this?

I love this plugin, 5 times buyer, can’t imagine designing without. I also purchased convertplug and I have a knowledge need.

I need to be able to do a “modal style popup” with page content in it, from the link within an interactive banner using. I read in another thread here that the admin said that a modal could not be called from an interactive banner but convertplug would do that job. where can I get those instruction on just how to accomplish this feat?

By the way, congrats on your plugin starting to hit the big-time and get included with themes! wow. Must make you guys feel good!

elvinag

elvinag Author Team

Hello,

I am sorry but I am not sure whether I understood your query completely. However, it looks like you wish to embed a shortcode in a Convert Plus module. If so, here is an article that will help you do so.

Since this comments section is meant to answer queries about the Ultimate Addons, I would request you to please post queries related to Convert Plus in the area dedicated to it. You can do that here.

Moreover, you can refer to a number of articles we have in our knowledge base. Also, please feel free to open up a ticket at our support center, in case you need any further help or guidance. :)

Regards,

Elvina

Thank you Elvina, Prajakta has been working with me and the answer was simply to paste the source code from the desired beautiful page into the source code of the modal. It works great!

elvinag

elvinag Author Team

That’s great! I am glad it helped and you are happy with it. :)

labi1240

labi1240 Purchased

i am facing issue with Background Style and color feature of ultimate addons it’s not working for me also add empty space but not able to create Row Separator Effect everything is done as video but not working please fix my issue

WP-Deepak

WP-Deepak Author Team

Could you please open up a ticket in our support center so we could take a closer look at this?

I recently upgraded to Visual Composer Premium, will you be making Ultimate addons compatible with the new premium version? I LOVE this plugin and want to be able to continue using it. Thanks!

WP-Deepak

WP-Deepak Author Team

Thanks for loving our existing plugin! Yes, we have a plan to create an Addon for the new Visual Composer in the near future.

I hope it won’t be too long!!

WP-Deepak

WP-Deepak Author Team

We do not have a definite ETA on when we’ll begin working on the Addon for the new Visual Composer, since we have a few major projects in hand. However, as mentioned, we’ll be working on it soon.

esavvides

esavvides Purchased

Hi guys. My support is expired but normally I never need any. I have the newest version that came bundled with my theme and neither the icons (nor image option) will appear on the header module when you do line w/ icon or just icon or image. This has never been a problem as this plugin works great. Thinking it’s a theme conflict or an SSL issue. Anyone else have this issue that you can tell me what might be causing it? Thanks :)

WP-Deepak

WP-Deepak Author Team

Usually, theme authors customize things a bit before integrating plugins in the theme. So, it is recommended that you contact your theme author for accurate answers about the theme and bundled plugins.

Surely they can provide you some insight of the issue.

esavvides

esavvides Purchased

Thanks. It’s not working even in the demo pages so I’m thinking it’s that. I’ve read the code and it’s all there so it should be appearing. There were some conflicts with the menu icons and the theme plugins so will check with them. UAO is my #1 favorite WP plugin and making pages pretty with it is one of my favorite things to do. :)

WP-Deepak

WP-Deepak Author Team

I am sorry, but our plugin does not work for a menu item. Could you please elaborate a little more on your requirements, so that I could help you further if possible?

Congratulations. Hope you will get big Sale :)

traivan98

WP-Deepak

WP-Deepak Author Team

Thank you so much :).

Hi there! I need just a simple button with 100 % width and XXX px height, with text on top and a background image with overlay and hover effect (opacity). I found no way so far to achieve this simple goal…

WP-Deepak

WP-Deepak Author Team

Please refer to our video tutorial that will help you achieve your desired button style using our Ultimate Addons plugin.

Thx for your reply! I know the function of Advanced Button already, but there is no possibility to set the image inside the button = the image is not background of the button, it’s a background behind the button. Also i can not set the same height of background image and button.

WP-Deepak

WP-Deepak Author Team

Regretfully, this is not possible. You cannot add an image as a background for a button. But, thank you for suggesting!

We’ll definitely take this up and see whether we can implement it in the near future.

Hi, when I upload icons as a font from Icomoon using Font Manager, the icon appears as a different icon on the site. Is this a common problem and is there a fix for this?

WP-Deepak

WP-Deepak Author Team

That’s strange! We haven’t heard of such an issue before. And neither am I able to replicate it at our end. The icons are working fine here. Could you please check again?

Hi, https://ultimate.brainstormforce.com/texttype-effect/ Is it possible that the text completely disappears for 10 seconds, then printed, then again disappears completely, and so on. ?

WP-Deepak

WP-Deepak Author Team

You can manage the back delay through its settings. But, you cannot make it disappear completely.

hjwallace

hjwallace Purchased

Switch install onto a new domain. I have working domains then live domains. How do I switch the install?

WP-Deepak

WP-Deepak Author Team

Could you please open up a ticket in our support center so we could take a closer look at this?

hjwallace

hjwallace Purchased

Installation Failed. What could be wrong?

WP-Deepak

WP-Deepak Author Team

Could you please open up a ticket in our support center so we could take a closer look at this?

hjwallace

hjwallace Purchased

I have a few different purchases for this plugin. How do I combine them at https://support.wpbakery.com/licenses

WP-Deepak

WP-Deepak Author Team

The Ultimate Addons for WPBakery Page Builder is an individual product developed by Brainstorm Force. Although it works with WPBakery Page Builder, you cannot combine the licenses since they are two different products.

The image separator is hidden underneath the rows. I tried different z-index levels but none are bringing it to the front.

Hi, in the Info Box element neither the left, nor the right position for the icon is working. How can i fix that?

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