This author's response time can be up to 1 business day.
Hi, a website I’m managing has visual composer (purchase and installed by someone else) however, I’ve cloned it to migrate it to another server and now visual composer is not functioning on the edit side. Please advise my email is firstname.lastname@example.org
The reason might be due to an outdated version of Visual Composer. Please make sure you are using the latest version of the plugin. I would suggest you to contact the author of Visual Composer for support and guidance.
Be aware! Please think twice before your purchase this plugin. Plugin is good. For a while. This is until author decide that he doesn’t like this particular element. Guess what? He quietly removes elements from portfolio. He doesn’t care that you have website built with his elements. This is your problem now to clean pages. So, plugin is good but author is unpredictable. Don’t depend on him!
I think you’ve misunderstood!
With respect to the comment here and the review you’ve written for us, I would like to tell you that the Image grid element you’ve mentioned does not belong to the Ultimate Addons for Visual Composer. It used to come with the core Visual Composer plugin.
If you need assistance for the same, you can contact the team at Visual Composer. I am sure they’ll help you resolve the issue.
Moreover, I would like to inform you we have a dedicated support team who makes sure you do not face such issues with our plugin, and if at all you do, we help you resolve it soon. Could you please cross check the issue at your end and contact us through our support center, so that we can help you soon.
I would like to know if your plugin works normally with this plugin https://codecanyon.net/item/formeditor-pro-wordpress-form-builder/20095603?s_rank=3
As of now we haven’t tested the above plugin since its new and launched recently. We have neither come across any existing conflicts with the plugin. It should work fine!
You can go ahead and give it a try. If at all you come across an issue (which is rare) you can always get in touch and we’ll be glad to help.
How do I submit a bug, when your plugin was bundled with a theme, as I dont have a purchase key! Your plugin breaks Woocommerce!
We have fixed this issue in our latest version. Please contact your theme author and ask him to release the latest version of the plugin. Once done, you will no longer face an issue like this.
In case that doesn’t help, you’ll have to disable the WooComposer module from modules option seen under the ultimate menu in your dashboard. This will help you too!
I can’t see any default icons at all!
Did you remove them?
I have re-installed the plugin twice,,, didn’t work!
No, we haven’t removed our default icon set from our plugin. There might be another factor due to which the default icon is not visible on your site.
Could you please open up a ticket in our support center so we could take a closer look at this?
Psst!- Please upgrade your support period for instant response.
Hi, I have a question related to invoicing, our tax law requires getting something called as “certificate of residence” of companies we buying something from. I have contacted Evanto and they told me Author should provide such document to the buyer (not Evanto), can you please send such document to me ?
Could you please open up a ticket in our support center so that I can assign it to appropriate person who would be able to help you with this.
I may have mentioned this before, but your great plugin suite does not play nicely with WP Bakery’s Templatera. They refuse to correct any issues related to third party addons because they are “not aware of the code used.”Paragraph returns and line breaks, as well as row backgrounds are ignored when Templatera is used. For the site I’m currently building, I had to settle for pasting the shortcodes string into sidebars and use the Widgetized Sidebar element as a workaround. Just thought you should know.
Heyho, I still love the modal box element and would like to use it for my next project. Are there any plans on integrating a simple esc key close functionality for the popups in the near future? That would be a huge improvement! Or is this something I could achieve on my own by editing the plugin’s code?
I am glad to hear that you love our plugin!
Regarding the feature you’ve mentioned, it isn’t available in the plugin. But your suggestion sounds great to us and would be a great feature if added to our modal box. I will surely pitch this idea to our development team and see what they say about it.
Although it is difficult to share a definite ETA, you can expect this feature in the near future.
Confused. Purchased your “Parallax & Video Backgrounds for Visual Composer” as I wanted to add in a self-hosted video background. No “Brainstorm ” menu as per documentation, but activation options were under Settings -> Parallax and Video Backgrounds. Activated all options… no “Row Backgrounds” element group. Checked again, thought maybe there is a dependency on the Ultimate addons for VC, purchased that, installed, activated all modules, still no “Row Backgrounds”. Deinstalled and reinstalled “Parallax & Video Backgrounds for Visual Composer” still no “Row Backgrounds” group. Any suggestions?
If you have Visual Composer plugin and our plugin installed, you will see the background and effect tab in the row setting.
Please go through the settings. If you face an issue, please open up a ticket at our support center, so we can take a closer look at it.
Nope, that’s what I said. No row settings despite all those conditions. Also, I don’t see the Row overlay effects as per https://ultimate.brainstormforce.com/overlay-effects/. I doubt this is a plugin conflict as I turned most everything off and I do see other Ultimate Addons elements. I will log a ticket.
Sure, let us know once you open up a ticket.
Thanks, ticket answered. appears the documentation is a little out of date as things are not where they are suggested to be in the docs with the envato download. E.g. “Row Backgrounds” feature is not in an element group but on the Row setting itself, same for Overlay effects.
We have video tutorials on our YouTube channel about our plugin and its features. You can take a look at one of them here.
padding: 10px 20px;
No matter what I add to this to make the title align center does not work. How do I align it center?
You can can use this code in order to make the modal title center align:-
This would help .
Does this add-on allow me to add an image that’ll change to another image on hover? If so, how?
Unfortunately, the on hover image rollover effect is not given for any element. You can use the iHover element that can show the description on hover of its image
I noticed that the sticky section can not sticky a tab , is there any way to make this work?
Sticky section can be used directly in row, not in tabs or any parent type element. This is because Visual Composer does not allow nested container structure.
I was very happy with this plugin. unfortunately, the increasing number of conflicts with Visual Composer has made it unusable now, of course after support period has expired. Can you look into your stat_counter code ASAP and fix it please?
We don’t have any compatibility issue with the latest version of Visual Composer. Though I can check for you that from where the issue is been, could you please open up a ticket in our support center so we could take a closer look at this?
Hi. Maybe after 2 years it is possible to randomize the order of images when using a carousel? So we can make random banners. Thank you.
Yes we tried to add this feature in the plugin. But, we came across some limitations, due to which we had to remove it in our testing phase itself. However, we’ll check for an alternative and see whether it is possible with the existing jQuery library.
Will be great. Thank you.
I would like to know how to make the Creative Link unclickable as your sample on your page. Please help
Why is there no documentation with this plugin?
I am trying to use modal with selector option and there is no explanation of the features in this particular element. I am guessing same is true for the rest. The documentation you provide is basically screenshots of the elements.
I am trying to activate the modal with a button that I have on a page, and can’t seem to get it to work.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $8
Power Elite Author
Unlimited graphic downloads & digital courses. Only $29/month
22,000+ templates & 1,000+ courses
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work