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Discussion on Modal Survey - WordPress Poll, Survey & Quiz Plugin

Discussion on Modal Survey - WordPress Poll, Survey & Quiz Plugin

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Also, I need the Poll to be used repeatedly by one person surveying people so how can one person keep voting repeatedly.

Save Participants Votes is on and I have the latest update. Very strange. Can I PM you so you can login and check?

it comes up in the poll results but not the particpants page

I can’t get the embed code to work and display the poll in the page. It keeps popping up in the bottom of the page. Ideas? http://www.ehealthqldexpo.info/dashboard/?page_id=471

Do you know when the results are set back? I mean, is it happening automatically or you doing something on the admin? The votes are saved to the database, so it can’t be simply lost without any reason. Do you using any cache or caching plugin on your website?

Regards,
Pantherius

So if I ever change the settings of the form does it reset? Also, when I check the poll on my ipad it says that I have already voted.

Certainly not. If you already set the ‘Display Once per User Filled Out’ to OFF, then clear the cookies in the browser on your iPad to apply the changes.

Just checked your result page now and it shows 4 votes, did you find what caused the issue?

Regards,
Pantherius

Pre-sale Question:

Is it possible to pass additional information other than name and email address to my email service provider?

I want to pass certain variables or tags with the contact info based on a user’s answers. That way the user can be placed in a different list segment or moved to a new list because on the rules set up in my email program.

Example: User 1 selects that they make under $100,000 annually and User 2 selects they make over that amount. Each user will have a different tag or variable passed to the email program along with the contact info. Then the email program will use its automation rules to move them through a preset workflow.

Hello,

No, custom fields is not a feature at the moment. You request seems to be a special, custom development.

Regards,
Pantherius

I have tried to email you, but your mailbox is full…

Hello again

We are having major issues with your plugin as it keeps collating scores when we export the PDF.

Each person that fills in the survey we want to send them their personal PDF of THEIR scores

I think what happens is that the report automatically combines together ALL the survey responses (i.e. with 2 of us, there seems to be 2 surveys combined in one)…. so if there were 3 participants there would be 3 surveys combined into one, 4 there would be 4…etc. If you could alternate between the personal and global rating, this would be fantastic; i.e. 1 report to show your answers, 1 report to show the average of everybody else’s answers…. but you can’t, or at least I can’t see how you can do so.

We have invested many hours (££££) and purchased the plugin as it was rated one of the best on Google.

You help is appreciated.

We are planning to send out a link to our survey, but we can’t as it does not work as intended loosing us £1000’s in time spent getting everything together

Yes, that’s all well and good. But we DON’T want cumulative scores showing on the PDF when we export as these are to be PRIVATE scores based on THEIR answers – What we are finding is that the scores are cumulative when we export the PDF’s.

Evanto’s system when strange there posting many replies

I see. If you have some PHP programming skills, feel free to customize the style of the PDF export in the modules/export_pdf.php

Regards,
Pantherius

Would you be willing to add support for myCRED? https://wordpress.org/plugins/mycred/

Hello,

It is already on my TODO list for further consideration. At the moment, myCRED doesn’t support the latest WordPress release, therefore I can’t give you any additional information about the integration.

Best regards,
Pantherius

Hi, I just found this plugin and want to now if there is only one kind of answers? It it possible to make radio button answers, downdown, or scale like how much you like this site from 0-10.

Can this plugin handle this or?

Hello,

However, the answers looks the same, there are several types in the plugin.
The normal view act like a radio button (one selection), it is also possible to select multiple answers (like a checkbox) or add open text answer. (text input)

Furthermore, rating question is also available, that can be used with different images, including stars, numbers and more.

Regards,
Pantherius

Hi, I just bought your plugin. I have a survey with 100 questions.

I would like to do the following:

1) Have a button on the homepage that says ‘take the quiz’ 2) Once the user clicks on the button from the homepage to be brought to a landing page where there is a short introduction about the survey 3) The 100 questions are divided in 5 categories. How to I show the category beside each question?

Can you please advise on the questions above.

Thanks a lot!

Hello,

You’re welcome, great to hear that!

1. Please check the OnClick Event under the Shortcode Section in the Documentation.

2. Sorry, I was wrong, didn’t notice you using the higher than parameter in the condition. Please use it with the equal with, that will solve the issue.

3. Line Bar and Progress Bar can’t be used to display score based results. It’s because it doesn’t make sense to display this kind of result on Line Bar instead of charts, that can visualize the categories. Line Bar and Progress Bar would be display all category scores below each under, but the point of the other charts (pie, radar, doughnut, etc.) to display all scores together on the same scale.

4. Just recommended as a testing purpose for the Conditions, so you can exactly see how much points you scored and which condition needs to be applied.

5. Probably, you have a conflict with any other plugin or the theme style overwrite the Modal Survey styles. Please send me your website URL via my profile page mail sender and I’m happy to check it.

6. Please download the latest version (1.9.5) from your Downloads page and install it via the Update page under the Modal Survey main navigation menu on you admin. The new version provides the feture to see the individual results one-by-one on the Participants Page.

7. This is a file, that can be find on your website hosting via FTP or in the downloaded plugin ZIP. I recommend to modify it with some programming skills only.

8. The [attachment] smart tag won’t be visible in the content, so you can use it like this:

‘Thank you so much for completing the survey. Find the copy of your answers enclosed. [attachment]’

Condition shortcodes can be applied in the content as well, you can read about how to use them in the Auto-Response section of the Documentation.

Best regards,
Pantherius

1. OnClick Event

I tried the following code based on what I read on your Documentation, but the button doesn’t seem to be clickable. What did I do wrong? I put the letter ‘a’ in brackets so my code remain visible to you. <(a) class=”button black-outline” “121234344” style=”click”>Take the quiz now</(a)>

2. Conditions work fine now

3. I liked how the Line Bar chart displayed the results for my categories but the Bar Chart works fine as well for what I want to show. I’ve tested and it displays fine. What kind of chart will it display in the pdf that will send automatically to the user? Can I set it to Line Bar or will remain Bart Chart?

4. Thanks

5. That’s not so important to add the Linkedin share icon. I just thought there was a bug somewhere in the plugin

6. I downloaded the latest version from Envato, but it’s weird as when I go to the admin area (Wordpress/Modal Survey) and click on ‘update’ I can see at the top ‘Modal Survey – Update’ but then it’s all blank. Can I just replace the ‘modal_survey’ folder (unzipped) via FTP? Will that make me lose the survey I just created?

7. I found the file ‘modules/export_pdf.php’ and below is the text on line 315. What do I actually need to change in order to be able to customize the pdfs for one person so it doesn’t display other responses from other participants? I removed the opening and ending brackets so the code displays fine for you

p style="text-decoration:none;background-color:#fff;color:black;">' . $marker . $key . '. ' . ( isset( $legend $qid ) ? $legend $qid  : '' ) . ' ' . $answer[ 'answer' ] . ' 
' . $answer[ 'count' ] . ' ' . $vtstring . ', ' . $answer[ 'percentage' ] . '% ' . __( 'of total votes', MODAL_SURVEY_TEXT_DOMAIN ) . $score . ' ’;

8. Thanks for your help with the attachment message. Regarding the conditions and the message to display, will it work if I put something like in the example below. I removed the opening and ending brackets so the code displays fine for you

survey_conditions id=”12345” condition=”finalscore” “equal” value=“100-144”]…content to be displayed….[/survey_conditions survey_conditions id=”12345” condition=”finalscore” “equal” value=“145-200”]—content to be displayed--[/survey_conditions survey_conditions id=”12345” condition=”finalscore” “equal” value=“201-244”]—content to be displayed—-content to be displayed-—-content to be displayed-[/survey_conditions survey_conditions id=”12345” condition=”finalscore” “equal” value=“401-500”]—content to be displayed—[/survey_conditions

1. You have to add the survey shortcode:

[modalsurvey id="1234" style="click"]
Then use the link, like this:

<a class="1234 button black-outline">Take the quiz now</a>

3. However, the PDF can contains the chart when you export it on your admin, the attachment couldn’t contain the chart. The charts are built with HTML5 and needs to be displayed to add them to the PDF. The email sending happens in the background, therefore it is not possible to include the charts in the enclosed PDF at the moment.

5. Works fine on the demo page: http://modalsurvey.pantherius.com/always-visible-default-social-sharing-buttons/
So it should be a conflict only specifically on your website.

6. Don’t you see any file uploader? That’s really weird and means something prevent that page to works correctly. However, you can overwrite the files without losing any data, but the new version provides a database update, that needs to be done on the Update Page.

7. Please try the following:

if ( $marker != "" ) {
$html .= '
<p style="text-decoration:none;background-color:#fff;color:black;">' . $marker . $key . '. ' . ( isset( $legend[ $qid ][ $key - 1 ]) ? $legend[ $qid ][ $key - 1 ] : '' ) . ' ' . $answer[ 'answer' ] . ' <br /><small>' . $answer[ 'count' ] . ' ' . $vtstring . ', ' . $answer[ 'percentage' ] . '% ' . __( 'of total votes', MODAL_SURVEY_TEXT_DOMAIN ) . $score . '</small> </p>';
}

It’s just wrapped by a condition. (doesn’t tested) Please don’t forget to make a backup about the changed file. When you update the plugin, it will overwrite.

8. Yes, it seems to be fine.

Regards,
Pantherius

Hello. Thank you for the good plugin. very useful. But I face a problem while creating new survey. When I try to add image to a question, I’m not able to upload it directly from new survey page so I have to go to media gallery and upload an image then come back to new survey page and select the image from media library. Please look into this. Best regards

Hello,

Thanks for the kind words.
Usually, it is caused by a JavaScript error, that came from another plugin.
Please deactivate all other plugins, then try out the image uploader on the survey edit screen again. If it works well, you can activate back the other plugins one-by-one to find out which one causing the issue.

If it doesn’t help, please send me your website URL with login details via my profile page mail sender and I’m happy to check it!

Regards,
Pantherius

This method is not really ideal For a client website with heavy traffic but I understood the issue its not caused by your plugin. I will try to figure out this problem. Thank you .

Have a good time!

You’re welcome!

Certainly, it can be investigated without deactivating the plugins with some developer skills.
If you send me your website URL with login details via my profile page mail sender, I’ll check it and try to figure out which one causing the issue.

Have a nice day you too!

Regards,
Pantherius

Hello,

Pre-purchase question: We are looking for a form that allows users to answer a number of questions with regards to their experience. It needs to have the following features:

- The response is Yes, No, or N/A. Each response needs to have its own score (i.e. yes scores them 3 points, no scores them 0 and N/A doesn’t affect the score; i.e. won’t be included in score). So custom scoring.

- The graphs / statistics show for that individual user, rather than what all users chose as a whole. I.e. at the end we will see what score they got and a graph will display to show this.

- The quiz will be divided into sections. Each section will have its own score, then they’ll be an overall score for the entire quiz.

- The results are emailed.

Is this possible with your plugin? Timely response is appreciated as looking to purchase ASAP. Thanks.

You’re welcome!

No, only 0 can be assigned as a score. Probably, you planning a special quiz since if the final score is 73, then it doesn’t matter how many 0 or N/A has been added. The overall score won’t be changed. Maybe I misunderstood something. Do you have any special needs with displaying the results that is related with the N/A answers?

The individual answers can be displayed on the admin as well, so you will see the exact answers of the selected user.

Regards,
Pantherius

If the user didn’t answer the question, is there a way to not count it? I.e. if there was 4 questions and they only answered 3 of them, is there a way for it to say 3/3 were correct, for example (rather than 3/4)?

No, all displayed questions are mandatory.

Hello,

this is a pre-purchase question.

Can this survey be deployed as a popup with certain intervals for it to display on my website? e.g survey shows up after user has spent 30secs on the site

Also can it be intelligent enough to know when the survey popup comes on the site so it doesn’t become intrusive to our visitors?

Regards

Hello,

It is possible to set a display timer, that will show the popup after a specified time on the current page. Tracking the overall time on the whole website it not a feature at the moment.

Certainly, you can set to display it once per user or once per filled out.

Regards,
Pantherius

So can i display it once per day per visit by a certain user? meaning i only see it once or twice every two hours depending on the time set from the backend on wordpress platform

Yes, you can set the cookie expiration time on the admin, that controls the display from 0 to 9999 hours (with 30 minutes steps)

Regards,
Pantherius

Hello, This plugin has all I need but… I could not find a specific feature, just want to be sure. Can I create a question in a survey in wich the user has to upload a file (JPG, XLS,CSV…)?

Thanks in advance

Hello,

Sorry, but file uploading is not a feature at the moment.

Regards,
Pantherius

Thanks, not even with a custom development ? we are willing to pay for the extra feature… these is really the best survey plugin that we found, but we are missing just that.

Best.

You’re welcome!

Thank you, glad to hear that you like it! Without further information it is hard to say anything. Please send me a message via my profile page mail sender and we can discuss the details.

Regards,
Pantherius

Pre-Purchase Question

I want to create a voting system for people to vote for their favorite artistes for a music awards. but want to able to.

1. to receive the tally total result of all the answers in different music categories voted. example Artist B has 20 votes / Artist A has 15 votes (or something similar) but the results can be seen by the admin not the voters.

2. limit 1/2 votes per voter through IP/email

can this plugin do this ?

Hello,

1. Yes, you can assign categories and scores to the answers. If you assign score 1 to each answers, then you can get the total votes for each category. WordPress already provides the feature to create private or password protected pages, that can contain the results. The results can be displayed via shortcode, including different charts and / or text output.

2. The survey can be displayed for registered users only and it is also possible to allow one vote for each members on the same poll. (email validation)

Best regards,
Pantherius

Hello,

I have one pre-purchase question. Is it possible to create a timeline of events-type question? For example, I would like a customer to describe his/her dining experience in a restaurant in a timeline template.

Thank you!

Hello,

Could you specify what does it mean “timeline template”, please?

Best regards,
Pantherius

Hi,

it could be in the form of table where the respondents can fill it in.

Thank you

Yes, the survey can be embed to any page or post.

Regards,
Pantherius

If i install the update, will i lose content of installed surveys?

Hello,

If you update it via the built-in Updater, then it will keep all data.
Please check the Update section in the Documentation.

Best regards,
Pantherius

Hi, I just bought the plugin and was wondering a few things.

1. Is there a way on the “locked screen” option to display a logo above the questions. 2. The form is always displaying a chart of the answers. Any idea why ? 3. Can the survey be restarted to accept new input once finished. (kiosk mode)

Thanks for your help

You’re welcome!

The new version has been already released, that contains several improvements, including the untranslatable string you mentioned. Please download and update on your website.

Furthermore, just made several tests with a clean install on my test site and didn’t notice any of your issues. That means, the problems should be specifically on your website.

I understand, you can’t give me the login credentials at this time, but could you give me some more details?

- how do you using the survey? Globally on the entire website or include it via shortcode? What is the shortcode exactly you using?

- what is your configuration in the General Settings?

- what is your configuration in the Participants Form accordion on the survey edit screen?

- could you send me a screenshot about the chart, that is displayed at the end of the survey?

Regards,
Pantherius

Thanks again for the reply, I already bought a different plugin and it did work without any bugs.

Answering some of your questions for future reference: - Using survey via Shortcode - Chart was a radar chart

Thank you for the details!

Pre-sale question. I would like to create a survey with 10 different questions. Each one appearing consecutively. Can I do that? And also are the buttoms customizable? Thank you very much.

Hello,

Yes, you can add any number of questions and the style of the answers are also customizable on the survey edit screen.

Best regards,
Pantherius

Hi, i very interest your Plugin, i need to know, isn’t backend can export pie chart on the excel file? or other format also?

Hello,

Yes, the PDF export can contain the pie chart or any other charts. Furthermore, it is also possible to export the result to XML, CSV, XLS and JSON without the charts.

Best regards,
Pantherius

ok, thanks Pantherius, i will update you again

You’re welcome!

Regards,
Pantherius

Hi, can I sending emails with participant’s data rather then survey results?

Hello,

It is possible to get email notification from each survey completions, that contains the participant’s name & email along with the survey result. Is this you are looking for?

Regards,
Pantherius

Glad to hear that! I’m trying to make emails contains not survey results but personal answers. How should I do that?

If you enter your email address to the Send Results to field on the survey edit screen, you will get the results of each completions and the user’s answers will be marked with gray rows. This way, you can simply compare the personal answers with the global / cumulated results.

Regards,
Pantherius

Looks nice. Question: I have 5 team members who have their own profile page on my website. Is there an option for each of my team members to have their own survey on their profile page, and individual back-end access to view results?

Hello,

Thank you!

However, the plugin admin area can be access by administrator permissions only, you can include the results to any page / post via shortcode then set it to private or password protected. The page / post view permissions is a default WordPress feature, you can check it on a new or edit page screen. (Visibility option in the Publish Section at the top-right corner)

The survey can be also embed by shortcode to any page or post as well. That means, you can create a personal survey (eg.: questions about the team member) for each users then include it by the survey shortcode to a single page.

Best regards,
Pantherius

PrePurchase question: Is it possible to create a survey or voting system in this case that will allow for only one submission from an IP address or another method such as email address?

Hello,

By default, the plugin using cookies to prevent duplications. It is also possible to display the survey for logged in users only with database validation.

IP restriction is not available since the IP address can be changed frequently and there are many places using the same IP address (schools, public networks, workplaces, etc.)

Best regards,
Pantherius

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