Can you use this plugin to allow users to create their own polls on your forum pages, etc?
No, only the administrator can create surveys/polls on the admin area at the moment.
Hi! A pre-purchase question. I’ve seen all the demos, and it seems the layout of the survey options and submits are all the same: “buttons-like” texts where user “clicks” its choosing options. Even the questions itself are buttons (even not clickable). But I want something more simple: just a survey (or poll) with radio-buttons on the questions (in text) and a “Submit” button at the end. Is it possible? Or the only layout available is the one in the demos? Thanks!
However, the “old-school” radio buttons are not available due to their limited customization options, the plugin’s default buttons act like a radio button.
We have some trobles:
1. The percentage in mail and chart are not calculated corectly http://prntscr.com/eepp4p This is the shorcode to use [survey_answers id=”479106603” style=”plain” data=”score” qid=”Proces de vanzari” uid=”true” max=”30” session=”last” percentage=”true” ]
Is the shortcode wrong or it is a bug with the formula that calculates the percentage?
2. How can we make so that when someone goes to page 2 of the survey to be redirected to the top of the survey? now it is on the bottom and you cant see that is page 2… it is difficult
3. On the result page, the firsts question title in every category is smaller than the rest http://prnt.sc/eeow6w – you can see here http://sales-mastery.ro/raspuns
1. When the score is 6 and the max is 30, then the percentage will be 6/30*100 = 20%
This is the reason, the plugin needs the max parameter to calculate the percentage. Is this doesn’t work as the same way on your website?
So it is not the percentage related to other category, it is how much score has been achieved in the actual category related to the 100%
2. However, it is not really related with the plugin, please send me your survey URL with login details and I’m happy to check it.
3. It seems to be the first question is not in H3 element. Some of the questions might be contains a non-escaped character. Please send me your website’s login details via my profile page mail sender and I’m glad to take a look.
I send you yestarday an email with the login data.
Also, please check the survey… we have a big problem with it. Sometimes it shows the right percentage and the right graphic, but most of the time no.
Also, if i am logged in the mail is sent every time, if i am not logged in the mail is sent from time to time.
We really need to consistency. wE can’t use it if one time works, and one time no… Please check this also,
The plugin always send the email or never. If you sometimes doesn’t get, then it should be related with your mailbox/server configuration.
Also using an exact formula to calculate the percentage based on the scores you assigned to the answers. The code can’t calculate one time well and one time wrong. Please make some test to find out when it doesn’t display the correct result ad graphic, then I’m happy to investigate the issue.
By the way, just checked your website and realized you turned OFF the Remember Users option in the General Settings, that should be turned ON. Otherwise, each user will be unique/different for the plugin, even the same user complete the survey multiple times.
Also found a jQuery error, that comes from the front.js file on your site, that might be causing critical issues.
Is plugin given widget? Allow user enter text and upload content?
You can use the survey shortcode in a text widget.
However, open text answers is available, allowing to upload any file is not a feature at the moment.
Hi, thank you for this great plugin. Unfortunatly it gives me a jQuery error:
“Uncaught TypeError: jQuery(...).modalsurvey is not a function”
and the survey is not showing. I have already disabled all plugins and the error is still there. What else can I do?
Then probably your theme using external, not valid jQuery library or causing any other jQuery conflict.
Please send me your website URL via my profile page mail sender with login details and I’m happy to check it.
Hello Pantherius, I have sent you login details, please let me know if you received them. Thank you
Yes, I got it.
Already sent you a response on 3/7/2017 4PM
I re-send it now.
as a previous user noted, we too experience erratic percentage calculations (always wrong) in the survey_answers function.
We already set the correct max value for each survey but percentage is always off.
Can you help?
Could you tell me how much is the score, what is the max parameter value and how much is the percentage you expect?
The plugin using a simple formula to calculate the percentage:
percentage = max/score * 100
What is the exact shortcode you using?
Ok, i feel that we found the problem. The system is not summing up the score of answers if multiple answers are selected (it sum up correctly in the pdf sent via email)
Could you tell me what is the exact shortcode you using to investigate the issue?
can you please point how to enable the sum of answers score in multiple selection?
1- answer (score10)
2- answer (score 5)
3- answer (score10)
if answer 1,2 and 3 are selected,
in the pdf survey detail it state score: 25
in the survey_answers (progress) is stated only 10 (or 5 don’t know how it select it)
the problem arise in questions with multiple answers with individual scores.
It don’t sum up correctly the answers scores
here the json of the question:
and here the shortcode:
[survey_answers id=”255494701” style=”plain” data=”score” align=”center” bgcolor=”#719430,#ccc,#ccc,#000” progress=”true” max=”230” uid=”true” session=”last”]
The issue has been fixed in the local version and will be available officially in the next several days.
If you wouldn’t like to wait it, please send me a message via my profile page mail sender and I’ll send you the updated version.
Hi Panthers, glad to hear. I sent you a message.
Just sent you the response.
Thank you Panthers, i just installed the fixed version and it seems to work perfectly now. Thank you! 5 stars for the support!
Great to hear that, you’re welcome!
Thank you so much for the rating, really appreciate it!
Can you please explain me how to do Product Recommendation poll. Thank you!
It depends on what type of product recommendation poll you would like to create.
The simplest way to do this to create questions and answers, assign scores to the answers, then redirect the browser or display a text/HTML content using the Condition feature based on the final score.
You can find the documentation here: http://modalsurvey.pantherius.com/documentation
I want to create a product recommendation with 50 different products. At the end the customer will have one recommendation of a product depending on the answers he gave. It is possible ? Thank you!
Sure. You can assign scores to the answers in the answer options (gear icon at the left side of each answers) then assign them into categories by adding the category name in brackets right after the answer text, like:
Question: What is your favorite brand?
Answer1: Nike [nike]
Answer2: Adidas [adidas]
With the Conditions accordion on the survey edit screen, you can create different redirection based on the category score, then the browser will be redirected to a pre-made page, that offers the product that match with your expectations.
It is also possible to directly display a text/html content at the end of the survey instead of redirection.
This comment is currently being reviewed.
Presale: The user completes a form with multiple questions. Each question has different answers with different points. At the end, the points of all questions are added. Depending on the sum of the points, a mail will be sent to me and to the user. (sum 10 points -> text A, sum 9 points -> text It is possible? THANKS!
Yes, it can be done with the Auto-Response feature using the Conditional Shortcodes.
Thank you for the fast answer! I can translate it complete? (e.g. frontend fields?)
Yes, you can translate it by the official way using Poedit or any other 3rd party translator plugin, like Loco Translate.
What should I do when I say that the style.css file was not found during installation
It is a plugin, not a theme.
Please find the installation guide in the documentation here.
Hello can we hide result from question page?
Displaying the result is optional, you can do it with shortcode.
Hi, thank you for the plugin. I have a problem with it. I develop a website with WP, Salient Theme & WPML. When the plugin is active exist a conflict with the page template in the second language. Somebody talk you about is?!
The problems appears when I change the name of the page in the SLUG section.
Attach pictures for you information. 1. http://abast.info/modal/1.png (with error template) and 2. http://abast.info/modal/2.png with right template. Notice that the URLs in the screen shots are different. Only when I change the name appears the issue. Thank you!!!
I do not see the Modal Survey plugin activated on these pages.
Are you sure it is related with the plugin? Is the issue still exists, when you deactivate the Modal Survey plugin?
Furthermore, the plugin doesn’t add anything to the page unless you using the survey shortcode, therefore I don’t think it is affecting the page layout.
I’ve been using WPML support for a few hours yesterday and we have not been able to solve the problem. We have replicated the website on local and other servers and the problem continues. If we use the URLs to translate the web with ”?lang = ES” at the end, there is no error. But if we want to use directories ”/en/” the page is error displayed with the Modal plugin active. If I deactivate the Plugin, the page is presented perfectly.
Please send me your website URL with login credentials via my profile page mail sender and I’m happy to check it.
Please also send me how can I reproduce the issue.
Screen shots about the issue, http://abast.info/modal/3.png http://abast.info/modal/4.png the only difference is the URL with name of the language added as a parameter (http://cruma.es/wp?lang=en – English) or like a directory /en/.
Just checked it and it was a minor bug in the plugin.
The issue has been fixed and this minor modification will be added in the next release.
About the possibility to “Subscribe the Participants to Email Campaigns” into others apps, of which “MyMail”, I watched your image about that
http://bit.ly/2mz7Vnj but do not see “Mailster” (formely “MyMail”, just changed to “Mailster”) in the image.
It is possible to subscribe the participants to Mailster’s email campaigns? If so, how to do that, please?
However, that screenshot doesn’t contains all of the available newsletter providers, you can find it on the item’s page.
Yes, Mailster (MyMail) is supported. If it is installed, just you have to click on a link, then select the List to connect.
Can i preset the questions and display the result without showing the poll section in a post.i would like to use it to display already existing reult of pools we did physically and so only the result is needed to be displayed
The result shortcode using the survey and couldn’t be configured manually. Alternatively, you can place the survey to a private page, then manually complete based on the poll, that has been filled out physically.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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