Discussion on Modal Survey - WordPress Poll, Survey & Quiz Plugin

pantherius

pantherius supports this item

Supported

454 comments found.

Can you use this plugin to allow users to create their own polls on your forum pages, etc?

Hello,

No, only the administrator can create surveys/polls on the admin area at the moment.

Regards,
Pantherius

Hi! A pre-purchase question. I’ve seen all the demos, and it seems the layout of the survey options and submits are all the same: “buttons-like” texts where user “clicks” its choosing options. Even the questions itself are buttons (even not clickable). But I want something more simple: just a survey (or poll) with radio-buttons on the questions (in text) and a “Submit” button at the end. Is it possible? Or the only layout available is the one in the demos? Thanks!

Hello,

However, the “old-school” radio buttons are not available due to their limited customization options, the plugin’s default buttons act like a radio button.

Regards,
Pantherius

Burcash

Burcash Purchased

Hi,

We have some trobles:

1. The percentage in mail and chart are not calculated corectly http://prntscr.com/eepp4p This is the shorcode to use [survey_answers id=”479106603” style=”plain” data=”score” qid=”Proces de vanzari” uid=”true” max=”30” session=”last” percentage=”true” ]

Is the shortcode wrong or it is a bug with the formula that calculates the percentage?

2. How can we make so that when someone goes to page 2 of the survey to be redirected to the top of the survey? now it is on the bottom and you cant see that is page 2… it is difficult

3. On the result page, the firsts question title in every category is smaller than the rest http://prnt.sc/eeow6w – you can see here http://sales-mastery.ro/raspuns

thanks

Burcash

Burcash Purchased

Hi,

I send you yestarday an email with the login data.

Also, please check the survey… we have a big problem with it. Sometimes it shows the right percentage and the right graphic, but most of the time no.

Also, if i am logged in the mail is sent every time, if i am not logged in the mail is sent from time to time.

We really need to consistency. wE can’t use it if one time works, and one time no… Please check this also,

Thanks

Hello,

The plugin always send the email or never. If you sometimes doesn’t get, then it should be related with your mailbox/server configuration.

Also using an exact formula to calculate the percentage based on the scores you assigned to the answers. The code can’t calculate one time well and one time wrong. Please make some test to find out when it doesn’t display the correct result ad graphic, then I’m happy to investigate the issue.

Regards,
Pantherius

By the way, just checked your website and realized you turned OFF the Remember Users option in the General Settings, that should be turned ON. Otherwise, each user will be unique/different for the plugin, even the same user complete the survey multiple times.

Also found a jQuery error, that comes from the front.js file on your site, that might be causing critical issues.

Is plugin given widget? Allow user enter text and upload content?

Hello,

You can use the survey shortcode in a text widget. However, open text answers is available, allowing to upload any file is not a feature at the moment.

Regards,
Pantherius

Hi, thank you for this great plugin. Unfortunatly it gives me a jQuery error: “Uncaught TypeError: jQuery(...).modalsurvey is not a function” and the survey is not showing. I have already disabled all plugins and the error is still there. What else can I do?

Hello,

Then probably your theme using external, not valid jQuery library or causing any other jQuery conflict.

Please send me your website URL via my profile page mail sender with login details and I’m happy to check it.

Regards,
Pantherius

Hello Pantherius, I have sent you login details, please let me know if you received them. Thank you

Hello,

Yes, I got it. Already sent you a response on 3/7/2017 4PM
I re-send it now.

Regards,
Pantherius

maxnardi

maxnardi Purchased

Hi, as a previous user noted, we too experience erratic percentage calculations (always wrong) in the survey_answers function. We already set the correct max value for each survey but percentage is always off. Can you help?

Hello,

Just sent you the response.

Regards,
Pantherius

maxnardi

maxnardi Purchased

Thank you Panthers, i just installed the fixed version and it seems to work perfectly now. Thank you! 5 stars for the support!

Great to hear that, you’re welcome! Thank you so much for the rating, really appreciate it!

Best regards,
Pantherius

Can you please explain me how to do Product Recommendation poll. Thank you!

Hello,

It depends on what type of product recommendation poll you would like to create. The simplest way to do this to create questions and answers, assign scores to the answers, then redirect the browser or display a text/HTML content using the Condition feature based on the final score. You can find the documentation here: http://modalsurvey.pantherius.com/documentation

Regards,
Pantherius

I want to create a product recommendation with 50 different products. At the end the customer will have one recommendation of a product depending on the answers he gave. It is possible ? Thank you!

Sure. You can assign scores to the answers in the answer options (gear icon at the left side of each answers) then assign them into categories by adding the category name in brackets right after the answer text, like:

Question: What is your favorite brand?
Answer1: Nike [nike]
Answer2: Adidas [adidas]

With the Conditions accordion on the survey edit screen, you can create different redirection based on the category score, then the browser will be redirected to a pre-made page, that offers the product that match with your expectations. It is also possible to directly display a text/html content at the end of the survey instead of redirection.

Best regards,
Pantherius

This comment is currently being reviewed.

Presale: The user completes a form with multiple questions. Each question has different answers with different points. At the end, the points of all questions are added. Depending on the sum of the points, a mail will be sent to me and to the user. (sum 10 points -> text A, sum 9 points -> text B) It is possible? THANKS!

Hello,

Yes, it can be done with the Auto-Response feature using the Conditional Shortcodes.

Regards,
Pantherius

Thank you for the fast answer! I can translate it complete? (e.g. frontend fields?)

You’re welcome!

Yes, you can translate it by the official way using Poedit or any other 3rd party translator plugin, like Loco Translate.

Regards,
Pantherius

What should I do when I say that the style.css file was not found during installation

Hello,

It is a plugin, not a theme. Please find the installation guide in the documentation here.

Best regards,
Pantherius

Hello can we hide result from question page?

Thank you

Hello,

Displaying the result is optional, you can do it with shortcode.

Regards,
Pantherius

Hi, thank you for the plugin. I have a problem with it. I develop a website with WP, Salient Theme & WPML. When the plugin is active exist a conflict with the page template in the second language. Somebody talk you about is?!

Screen shots about the issue, http://abast.info/modal/3.png http://abast.info/modal/4.png the only difference is the URL with name of the language added as a parameter (http://cruma.es/wp?lang=en – English) or like a directory /en/.

Thank you!

You’re welcome!

Just checked it and it was a minor bug in the plugin. The issue has been fixed and this minor modification will be added in the next release.

Regards,
Pantherius

anna2054

anna2054 Purchased

Hello,
About the possibility to “Subscribe the Participants to Email Campaigns” into others apps, of which “MyMail”, I watched your image about that http://bit.ly/2mz7Vnj but do not see “Mailster” (formely “MyMail”, just changed to “Mailster”) in the image.
It is possible to subscribe the participants to Mailster’s email campaigns? If so, how to do that, please?
Thank you.

Hello,

However, that screenshot doesn’t contains all of the available newsletter providers, you can find it on the item’s page. Yes, Mailster (MyMail) is supported. If it is installed, just you have to click on a link, then select the List to connect.

Regards,
Pantherius

Can i preset the questions and display the result without showing the poll section in a post.i would like to use it to display already existing reult of pools we did physically and so only the result is needed to be displayed

Hello,

The result shortcode using the survey and couldn’t be configured manually. Alternatively, you can place the survey to a private page, then manually complete based on the poll, that has been filled out physically.

Regards,
Pantherius

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