Hi, export file in pdf doesn’t work !! Why?
Support provided by email, please send me your site URL with admin login details via my profile page mail sender and I’ll happy to take a look!
Probably, the issue caused by a conflicts or error on your site, that needs to be investigated.
Hi, I’ve another problem: the plugin does not work with tablets and mobile phones
It might be a conflict with your theme or any other installed plugin.
Please check my previous response.
Pre-Purchase Questions please.
1. Can survey such as videos and Musics be uploaded as questions for the front end users to watch and give feedbacks..?
2. Can users be rewarded in form of points where they can redeem and earn from..?
3. Users payments, can users be paid from the backEnd..?
4. In case of an error in answering surveys, Can the individual surveys be tracked down and assessed so as to compensate the users..?
5. hat about conditioning, does tis app comes with robust conditioning for surveys ad questions..?
6. What about Geographical Retrictions..? Is it fully active..?
7. Does this app have IP blocking, IP tracing, to identify the genuineness of the end User ??
Kindly assist to answer these questions..!!! Thanks in anticipations.
Nice Plugin by the way…!!!
1. However, there is no area to upload video/music files, the question area accepts HTML, that means with some HTML knowledge technically possible to include these type of files on the survey edit screen.
2. It is possible to assign scores to the answers, then use it as a final score. Adding categories and using category scores also available.
3. No. There is no any payment method included in the plugin at the moment. It might be achieved by a 3rd party plugin.
5. You can find the available Conditions in the Documentation here.
6. No. If a survey included on a page, then you can use any 3rd party plugin to restrict the access of that page. Therefore I don’t think it needs to be included.
7. The plugin able to save the IP address of the participants optionally.
tried the above method but the button show anyways.
You can redirect the browser to another page, that contains the button or you have to include the HTML code or shortcode of that button to make it work.
Adding an element inside a shortcode in not possible in the editor.
how can i change only the survey question to bold?
i added to the quesiton title it worked but doesnt work in the quesiton
Probably, your theme style overwrite the style. Please send me your site URL with admin login details via my profile page mail sender and I’ll be happy to take a look!
sent to your email. thanks tons.
You’re welcome! Just sent you the response.
hi there may i also ask where i can change the progress bar colour?
Based on the documentation, you can add
Support provided by email, you already sent you emails as well, so please use that channel for support to keep the process simple.
Using both emails and comments for support for the same person makes me more difficult to manage your requests, that will causing delays.
terribly sorry. i didnt aware i duplicated. just because here in themeforest cannot post image.
i will response in your email. great support indeed!
No problem, it is the reason I prefer email, because we can share sensitive data and images there.
Thanks for the kind words!
Hello there, Pre Sale Question: I checked the REST API for the Plugin it only allows to get the Survey details. If REST API can also be used to post the Survey result??
Currently, the REST API can be used the get data about the survey and the results.
I need to create a simple poll where users can vote for their favorite restaurant and be able to add a restaurant if it’s not on the list. Also need to display results immediately after vote. Will this software work?
You can add open text answer with autocomplete if that’s suits to your needs. That means, the users will be able to type the name of the restaurant, then the plugin remember it and offer for the next participant.
Sure, displaying the results immediately at the end of the survey is available.
Find the documentation here: http://modalsurvey.pantherius.com/documentation/
Is there a way to send a result email even if the participant doesn’t answer the last question ? Like with a previous answer that would skip the last questions (by redirection) but still send a result email.
The survey automatically send the Auto-Response message on the Thank you message screen in case it is turned ON, doesn’t matter how the user goes there. That means, it should also send if the last question skipped.
Hello! Is it possible to make such test with your plugin:Question 1
- answer param a
- answer param b
- answer param c
- answer param c
- answer param a
- answer param e
- answer param a
- answer param b
- answer param d
I select q1 a and c, q2 c and a, q3 b and a. As a result i need to get all texts (results) that was made for params a, b, c (if the same param was selected several times it no need to repeat it).
If you mean, assign scores and categories to the answers, then display category scores, then yes.
Find it in the documentation here: Assign Categories to the Answers
No, it is not score based. But just every answer have “category” that need to be displayed as a result. And no duplicate result of the same category.
If you would like to show text based results, then it can be achieved by the Conditions. Like assign score 1 to all answers, then:
If param a score higher than 0 then display text: param a has been selected
In case, you would like to show a chart, then it should show the number of selections as well.
Why do you always tell about score? The result will be text information of all selected parameters (one text for eaxh parameter).
Because the results always a text and a number.
as I mentioned, I don’t need a score, but just a set of parameters that can be assigned to answers and at the end show this parameters values. As I understand, than it is not possible with your plugin?
No sorry, it is currently not a feature at the moment.
Hello! Pre-Purchase questions:
1. I want to know if it is possible to send a confirmation mail to the user after she/he has done the quiz.
2. Is there any way to add an extra value to the participant’s page results? For example: An open text answer that has to be market between 0 and 10. Could it be possible to set the mark once the answer has been given? And then add an extra value that hadn’t been asked/answered on that test?
3.Is it possible to move forward and backward throughout a quiz or, at least, show every survey’s questions at the same time on a page?
1. Sure, you can use the Auto-Response feature to send a message to the participant at the end of the survey.
2. Sorry, don’t really understand your question. If you mean, changing the question after you already got votes, then yes, it is possible. However, it couldn’t be done automatically by any “mark”.
3. Yes, all question can be displayed on the same page. Back button also available, but some modes has limits and allows one step back only (when the survey saving the votes in real time), other modes allows any number of back-steps. (embed survey, saving the votes at the end only)
I use the radar chart when I get the results.
However, a rectangular box with color appears on the radar chart.
When I press this rectangular box, there is no result, and when I press it again, there is a result. I don’t need this function and I want to delete it.
In addition, data indexes such as 0.1, 0.2 and 0,3 appear in radar charts.
This function is great, but I don’t need it and the user may feel messy.
I want to delete this color box and numbers like 0.1 and 0.2.
I’m afraid you don’t understand me well because I used the translator.
I hope my message was well received and I look forward to hearing from you.
Have a good day.
Support provided in email only, therefore next time, please use my profile page mail sender here.
It is also possible to specify the maximum value, that will define the steps on the chart.
If you have any further questions, feel free to email me.
how do i change the Participants Form messages for example:
“Please enter your details below to continue.”
“Subscribe to our mailing list”
Find the answer in the documentation here.
We have started using this plugin and created survey questions, but once we navigate to another page and come back to questions again our questions disappears, they are not there and is not saved nor is showing anywhere.
Can you please help us ASAP.
Support provided in email. Please send me your site URL with admin login details via my profile page mail sender and I’ll happy to check it.
Hi! My mailchimp integration is not working. I enter the api and the list, besides selecting as submission options and the test does not send neither the email nor the answer. What could be happening? The Participant form is active and no custom field has been created.
Please send me your site URL with admin login details via my profile page mail sender and I’ll happy to check.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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