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Discussion on Modal Survey - WordPress Poll, Survey & Quiz Plugin

pantherius

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814 comments found.

Hi, export file in pdf doesn’t work !! Why?

Hello,

Support provided by email, please send me your site URL with admin login details via my profile page mail sender and I’ll happy to take a look!

Probably, the issue caused by a conflicts or error on your site, that needs to be investigated.

Regards,
Pantherius

Hi, I’ve another problem: the plugin does not work with tablets and mobile phones

Hello,

It might be a conflict with your theme or any other installed plugin. Please check my previous response.

Regards,
Pantherius

Pre-Purchase Questions please. 1. Can survey such as videos and Musics be uploaded as questions for the front end users to watch and give feedbacks..? 2. Can users be rewarded in form of points where they can redeem and earn from..? 3. Users payments, can users be paid from the backEnd..? 4. In case of an error in answering surveys, Can the individual surveys be tracked down and assessed so as to compensate the users..? 5. hat about conditioning, does tis app comes with robust conditioning for surveys ad questions..? 6. What about Geographical Retrictions..? Is it fully active..? 7. Does this app have IP blocking, IP tracing, to identify the genuineness of the end User ??

Kindly assist to answer these questions..!!! Thanks in anticipations.

Nice Plugin by the way…!!!

Hello,

1. However, there is no area to upload video/music files, the question area accepts HTML, that means with some HTML knowledge technically possible to include these type of files on the survey edit screen.

2. It is possible to assign scores to the answers, then use it as a final score. Adding categories and using category scores also available.

3. No. There is no any payment method included in the plugin at the moment. It might be achieved by a 3rd party plugin.

4. No

5. You can find the available Conditions in the Documentation here.

6. No. If a survey included on a page, then you can use any 3rd party plugin to restrict the access of that page. Therefore I don’t think it needs to be included.

7. The plugin able to save the IP address of the participants optionally.

Thank you!

Regards,
Pantherius

hi there, pls teach how to show the visual composer element button when finish answering the quiz what i want to achieve is, to show the visual composer CTA button when candidate complete answering the quiz. print screen show, https://prnt.sc/mgyjhr

tried the above method but the button show anyways.

Hello,

You can redirect the browser to another page, that contains the button or you have to include the HTML code or shortcode of that button to make it work.

Adding an element inside a shortcode in not possible in the editor.

Regards,
Pantherius

hi there, how can i change only the survey question to bold? i added to the quesiton title it worked but doesnt work in the quesiton

https://prnt.sc/mh79u2

thx!

Hello,

Probably, your theme style overwrite the style. Please send me your site URL with admin login details via my profile page mail sender and I’ll be happy to take a look!

Regards,
Pantherius

sent to your email. thanks tons.

You’re welcome! Just sent you the response.

Regards,
Pantherius

hi there may i also ask where i can change the progress bar colour?

Hello,

Based on the documentation, you can add

bgcolor="red" 
to the results shortcode to set the progress bar color to red.

Support provided by email, you already sent you emails as well, so please use that channel for support to keep the process simple.

Using both emails and comments for support for the same person makes me more difficult to manage your requests, that will causing delays.

Thank you!

Regards,
Pantherius

terribly sorry. i didnt aware i duplicated. just because here in themeforest cannot post image. i will response in your email. great support indeed! :)

No problem, it is the reason I prefer email, because we can share sensitive data and images there.

Thanks for the kind words!

Regards,
Pantherius

Hello there, Pre Sale Question: I checked the REST API for the Plugin it only allows to get the Survey details. If REST API can also be used to post the Survey result??

Hello,

Currently, the REST API can be used the get data about the survey and the results.

Regards,
Pantherius

I need to create a simple poll where users can vote for their favorite restaurant and be able to add a restaurant if it’s not on the list. Also need to display results immediately after vote. Will this software work?

Hello,

You can add open text answer with autocomplete if that’s suits to your needs. That means, the users will be able to type the name of the restaurant, then the plugin remember it and offer for the next participant.

Sure, displaying the results immediately at the end of the survey is available.

Find the documentation here: http://modalsurvey.pantherius.com/documentation/

Regards,
Pantherius

Hello, Is there a way to send a result email even if the participant doesn’t answer the last question ? Like with a previous answer that would skip the last questions (by redirection) but still send a result email.

Hello,

The survey automatically send the Auto-Response message on the Thank you message screen in case it is turned ON, doesn’t matter how the user goes there. That means, it should also send if the last question skipped.

Regards,
Pantherius

Hello! Is it possible to make such test with your plugin:
Question 1
- answer param a
- answer param b
- answer param c

Question 2
- answer param c
- answer param a
- answer param e

Questions 3
- answer param a
- answer param b
- answer param d

I select q1 a and c, q2 c and a, q3 b and a. As a result i need to get all texts (results) that was made for params a, b, c (if the same param was selected several times it no need to repeat it).

Because the results always a text and a number. :-)

as I mentioned, I don’t need a score, but just a set of parameters that can be assigned to answers and at the end show this parameters values. As I understand, than it is not possible with your plugin?

No sorry, it is currently not a feature at the moment.

Regards,
Pantherius

Hello! Pre-Purchase questions:

1. I want to know if it is possible to send a confirmation mail to the user after she/he has done the quiz.

2. Is there any way to add an extra value to the participant’s page results? For example: An open text answer that has to be market between 0 and 10. Could it be possible to set the mark once the answer has been given? And then add an extra value that hadn’t been asked/answered on that test?

3.Is it possible to move forward and backward throughout a quiz or, at least, show every survey’s questions at the same time on a page?

Hello,

1. Sure, you can use the Auto-Response feature to send a message to the participant at the end of the survey.

2. Sorry, don’t really understand your question. If you mean, changing the question after you already got votes, then yes, it is possible. However, it couldn’t be done automatically by any “mark”.

3. Yes, all question can be displayed on the same page. Back button also available, but some modes has limits and allows one step back only (when the survey saving the votes in real time), other modes allows any number of back-steps. (embed survey, saving the votes at the end only)

Regards,
Pantherius

Hello. I use the radar chart when I get the results. However, a rectangular box with color appears on the radar chart.

When I press this rectangular box, there is no result, and when I press it again, there is a result. I don’t need this function and I want to delete it.

In addition, data indexes such as 0.1, 0.2 and 0,3 appear in radar charts.

This function is great, but I don’t need it and the user may feel messy.

I want to delete this color box and numbers like 0.1 and 0.2.

I’m afraid you don’t understand me well because I used the translator.

I hope my message was well received and I look forward to hearing from you.

Have a good day.

Hello,

Support provided in email only, therefore next time, please use my profile page mail sender here.

The “rectangular box” could be turned OFF by adding
legend="false"
to the results shortcode.

It is also possible to specify the maximum value, that will define the steps on the chart.

Please add
max="10"
to the results shortcode. Certainly, replace the number with your own value.

If you have any further questions, feel free to email me.

Regards,
Pantherius

AMOYA

AMOYA Purchased

Hello ,

how do i change the Participants Form messages for example: “Please enter your details below to continue.” “Subscribe to our mailing list”

thank you

Hello,

Find the answer in the documentation here.

Regards,
Pantherius

Hi,

We have started using this plugin and created survey questions, but once we navigate to another page and come back to questions again our questions disappears, they are not there and is not saved nor is showing anywhere.

Can you please help us ASAP.

Hello,

Support provided in email. Please send me your site URL with admin login details via my profile page mail sender and I’ll happy to check it.

Regards,
Pantherius

Hi! My mailchimp integration is not working. I enter the api and the list, besides selecting as submission options and the test does not send neither the email nor the answer. What could be happening? The Participant form is active and no custom field has been created.

Hello,

Please send me your site URL with admin login details via my profile page mail sender and I’ll happy to check.

Regards,
Pantherius

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