19461 comments found.
Hi, we need that the meeting can tick if the client is presented to it, do not find this option, available ?? It would be very important because you can know who attended or not. Thank you
Hi. Thanks for your post.
Currently there is no special option for that.
However, it is possible to modify Notes in the bacl-end calendar (Notes should be created in Custom Fields section).
Thanks!
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Hello. Thank you for your interest in Bookly.
We strive to provide an excellent customer support here. You may also create a ticket in our HelpDesk just by sending email to support@ladela.com.
To save you time please provide us with all important information that will help us identify the problem. At least we need a link to your website, where we can see the issue. If the issue can be seen at the backend, please send us access to your backend. Feel free to send it by email to support@ladela.com.
Please expect an answer on the next working day, though almost always we reply sooner 
Kind regards, Ladela Team
Hello, how can I manage different prices of services by date?
E.g: Rental Rubber dinghy 4.50 mt. in May $ 100 Rental Rubber dinghy 4.50 mt. in June $ 200 Rental Rubber dinghy 4.50 mt. in July $ 300
Thank you.
Greetings, Paolo
Hi Paolo. Thanks for purchasing our product.
Currently there is no option to set price based on date and time.
For now it is only possible to set price for service dependently on staff member.
Thanks!
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Hello, I wrote a few days ago but I can’t check if you’ve received my message. You plugin works great but unfortnately with AVADA theme it doesn’t show unless user is logged in and has dashboard access? I’ve read that someone has had the same issue and you sent him a new file that fixed the problem. Hope you’ll be able to help me too.
Regards, Fabrizio
Hi Fabrizio. Thanks for your post.
We have already replied to your previous post.
Could you please send us an e-mail to support@ladela.com with description above and an access to your admin panel so we can check and assist.
Thanks!
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Hi,
I have added category and services, may i know why its not appearing on the website? any step i missed out?
Hi. Thanks for purchasing our product.
Please make sure that you have your services assigned to at least one staff member.
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Hi
Any chance that you allow users registered as “staff member” to manage their schedule etc. (all their bookly options) from frontend ? As many i want to use the plugin with a premium theme that, very often has its own login function and prevent access to backend for users which is exactly what every theme should do….but with a plugin like bookly allowing users to manage only from backend, it can’t be used with a premium theme :/ You know what i mean ?
Hi. Thanks for your interest in our product.
Currently there is no option for staff members to manage their schedules and personal details from the front-end.
For now, staff members can only access admin panel with their accounts and view only calendar and their personal info.
Thanks!
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HI. CAN THIS PLUG IN BE USED FOR MAGENTO?
Hi. Thanks for your interested in our prduct.
Currently Bookly is designed for WordPress only.
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Hi, my question is the following:
Is it possible to customise the fields (Categories, Services, Employee)
I would like to have the following if possible:
(Industry, area of expertise, expert).
Look forward to hearing from you soon. Thanks, Martin.
Hi Martin. Thanks for purchasing our product.
Yes, you can edit drop-down titles in Apperance tab.
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Hi I have e problem with the email notifications. In the notification to customer, I’m not able change the text, that is, even in the HTML part I cannot see what is written (it’s empty), not I cannot write something else. And doing a test, I notice an error in the email clients receive which I need to correct. I tried also with RESET, but nothing. The error is stil there.
Hi. Thanks for purchasing our product.
Could you please send us an e-mail to support@ladela.com with description of the case and an access to your admin panel so we can check?
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When I put the appointments in (as a client) on the website form, I put in the name and this person is not a registered user on our website. When I go into the admin of the database, the calendar and appointment pages are not getting the name right. I have put four appointments on a single day and they all come up with the same name. Do you have to put the clients in as users before setting appointments? It seems that this shouldn’t be necessary since the form allows clients to set their own appointments.
Hi. Thanks for purchasing our product.
Could you please send us an e-mail to support@ladela.com with description of the case and an access to your admin panel so we can check? Since it is hard to tell from description.
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Hi there,
I have a pre-sale question. I am wanting to buy this plugin, except I ran into one issue with the trial version and I want to make sure I can fix it before buying.
My issue is that the categories I’ve created aren’t showing up in the form once I add it to a page. It just has the “Select Category” in the drop down, but nothing else. And like I said I’ve created multiple categories in the settings.
I’m assuming I’m missing something simple, but I just can’t figure it out.
Thanks! David
By trial version I mean the Lite version downloaded from the Wordpress plugin site.
Figured it out! I realized that you need to create at least 1 staff member, and then link the services to that staff member. Then the services show up in the form. Thanks anyways!
Hi. Thanks for your post.
Yes, you need to have services assigned to at least one staff member.
Please let us know in case of any questions.
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Hello. Thank you for your response to my message about trying to set up Bookly as the booking tool for my meeting space.
I’m experienced at installing and activating plugins and have built my Wordpress site myself. However, I simply cannot figure out how to make your plugin work for what I need.
Is there any way you can provide a walkthrough of associating categories with services? I’ve spent hours trying to understand how to do this.
Hi. Thanks for your post.
You may use our user manual to start working with Bookly: http://booking-wp-plugin.com/.
The mains steps are:- Create a Staff Member(s);
- Create Categories and Services (as already mentioned in previous post);
- Assign Services to Staff Members;
- Set appropriate Time Slot length according to which service duration you will set, staff member schedule and time slot increment on the front end;
- Set Staff Members schedule;
- Insert booking form shortcode to the page.
Thanks!
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Hello there. I have been trying to sync Google Calendar with Bookly and Google seems to only populate certain events, not all. Why would some events import and not others? Please advise. Thank you!
Hi. Thanks for your post.
Could you please provide us with more details on which appointments are not showing in GC? It would be great if you will send us an e-mail to support@ladela.com with an access to your admin panel so we could check.
Thanks!
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I created a page where it list the staff members’ information and at the end will be the book button, can this book button link directly to the booking page of the selected staff member?
Hi. Thanks for purchasing our product.
For that, you will have to create a separate page with Bookly’s booking for with default value set for Employee drop-down.
It is possible to insert multiple booking forms with different default values set to Category/Service/Employee drop-down(s).
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Hi
Is it possible for the plugin to remember a returning visitors details. Instead of them filling in their names and details again.
Thanks in advance.
Hi. Thanks for purchasing our product.
Yes. It is possible when ‘Create WordPress user account for customers’ is enabled in Settings -> Customers.
In this case, Bookly will create account for customer on booking completion. When logged in, all details will be already filled in on next booking.
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Thank you for the reply! Its already enabled. But its not working. I have custom fields as well.
Hi. thanks for your reply.
Custom Fields must be entered for each appointment separately.
However, e-mail, phone number and name should be already entered for logged in customers. Could you please confirm that it’s working that way?
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O ok I see. Understood. Thanks!
Hello, I’ve just purchased and installed Bookly, but I can’t activate it because of error message stating: “Parse error: syntax error, unexpected T_FUNCTION in /home2/cch/public_html/thunderheadlasertag.com/wp-content/plugins/appointment-booking/main.php on line 19”
How can I fix this? Thanks.
Hi. Thanks for purchasing our product.
Bookly requires PHP 5.3 or higher. The error message shows that you are running outdated version of PHP. Usually it is possible to switch the PHP version in the control panel of your hosting provider.
Thanks!
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Thanks so much! That was an easy fix. One more question: Is there a way to edit the first screen in the reservation process? For example: I’d like to change the heading of “I’m available on or after:” as I’m not even sure what it means. Is that supposed to mean the customer is available on that date? I don’t quite see the point of that when on the next page they’re reserving their day and time. If I’m missing something, please help me understand. However, I’d still like to know how to edit those headings. Thanks.
Hi. Thanks for your reply.
In “I’m available on or after:” block customers can specify starting from which time available time slots should be displayed.
If needed, this block can be hidden in Add Booking Form shortcode dialog window.
Thanks!
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You’re amazing. Thanks again. It’s looking great now!
Hi, Is it possible to making recurring bookings?
Hi. Thanks for purchasing our product.
Currently recurring bookings are not supported in Bookly.
Thanks!
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Hello Support,
Is this plugin support WordPress Multi-site ?.
Thank you, Sam
Hi Sam. Thanks for your interest in our product.
Currently multi-site support is not implemented in Bookly.
Thanks!
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Hi Sam,
We would like to inform you that recently we have released the Multisite add-on for the Bookly plugin. You can use Bookly as Multisite ready plugin. It is sold separately as an Codecanyon item, and you can get it here: http://codecanyon.net/item/bookly-multisite-addon/13903524
Thanks!
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Hello, how can I enable the plugin to be available for EDITOR as well, not only admin? My client cant have admin access of the backend. And with a editor login the bookly menu wont appear. thanks!
Hi. Thanks for purchasing our product.
Currently Editor user role is not supported by Bookly, unfortunately.
Thanks!
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ok. so I need to create a superadmin user for me so my client can have access to bookly and wont have access to all the other plugins? how to do that please? do you plan to have editor user role implemented?
thanks
Hi. Thanks for your reply.
Currently such option is not available in Bookly, however, you may send us an e-mail to support@ladela.com to get some tips from our developers.
Thanks!
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Hello! I just purchased the Bookly plugin and, after trying to set it up, definitely could use support.
I run a meeting space in Chicago and need to offer my customers the following:
- The ability to select the meeting Type (example: Workshop, Client Meeting, Networking Session). Question: Is this Category or Service?
- The ability to select the Area of the meeting space that they need to book (example: Storefront, Office, Conference Room) Question: Is this Category or Service?
- The ability to select multiple hours including half-hour time slots, with a minimum of 1 hour required Question: How do I do this without having to input separate entries for every half hour and hour available between 9:00 a.m. and 9:30 p.m.?
There’s no need for Staff to be selected as part of the booking system. Question: Is there a workaround for this or do I have to provide at least one Staff member even if I don’t need this field?
Thank you!!!
Hi. Thanks for purchasing our product.
- I think that it will work better if meeting types will be created as Services and Areas as Categories.
- Currently it is possible to select a single time slot at a time. Service duration should be preset in administration panel.
- At least one staff members is required for Bookly to work properly. You will have to assign services to staff members since on staff members schedues depends time slot availablity. However, it is possible to set default value and hide Employee field from the form.
Thanks!
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