19462 comments found.
Hello, does your booking form synchronize with Fresh Books? Thanks
Hi,
Thanks for the interest in our product.
At the moment this is not supported.
Thanks!
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Hello.
I want: – A booking platform where clients book:
- based on office locations;
- a number of services (for example – meeting rooms, video conferencing)
- with different time slots (perhaps hourly, example, 8am – 9am; 2pm – 3pm) – this also means one can select more than one time period at a time – for example 1pm to 4pm,
- configure set days per week (option to indicate unavailable days)
- hourly period could have x number of slots (I’m not sure if this makes sense
– I saw it in a different plugin and just added)
- The platform does not require a human contact – just choice of office locations – an email address assigned to the designated service provider, so that when I book for a facility in X location only X staff receives it void of other staff in other locations.
So the field selection would be:
- LOCATIONS (that is, the option for Service Provider – But I’m worried that your plugin requires a human face or employee) 
Can one change the title of the fields?
- FACILITIES
- DATE/DAY OF THE WEEK
- TIME
Basically.
Thank you and look forward to a very speedy response because I need to conclude on purchase in a very very soon – infact now.
Sorry long email – just needed to elaborate.
Please reply now – please.
Hi,
Thanks for the interest in our product.
1) Currently we don’t support multiple locations, but you can set the offices as staff members, because the plugin is designed to work with the availability of the staff members.
2) You can set the services in the “Services menu”
3) 1 hour or more – time slots are supported (a full working day is the max duration). But you have to set the duration of the service beforehand, so there is no option for the customer to choose a random duration of the service.
4) You can use the “Days off” for each staff member, of “Holidays” to block the days when you are not available.
5) Not sure about this one, could you give more details.
6) Yes, the customers can book by them self, that’s the purpose of the plugin.
You can rename the fields from the front end so it will suit your needs.
You can also try our lite version, to test out and adjust, to see if it will fit your needs. Here’s a link: https://wordpress.org/plugins/bookly-responsive-appointment-booking-tool/
Thanks!
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Hello. Thank you for your interest in Bookly.
We strive to provide an excellent customer support here. You may also create a ticket in our HelpDesk just by sending email to support@ladela.com.
To save you time please provide us with all important information that will help us identify the problem. At least we need a link to your website, where we can see the issue. If the issue can be seen at the backend, please send us access to your backend. Feel free to send it by email to support@ladela.com.
Please expect an answer on the next working day, though almost always we reply sooner 
Kind regards, Ladela Team
I am trying to change the text of the next button on page 3 (details) from “next” to submit. My client bought the plug-in under her account, which I don’t have access to. I can provide license and url for the site that it is activated on.
I changed the span in _3_details.php to:
<button class=”ab-right ab-to-fourth-step ab-btn ladda-button”> Submit </button>
But for some reason it will not display that on the site, and in the back end when looking under the appearance tab it shows submit as the text of the button. What could be the problem?
Hi. Thanks for your post.
You may try changing .po/.mo files via POedit tool. Via POedit application you can edit/translate all the strings for Bookly.
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I have POedit. Am I editing all the files in \appointment-booking\languages ??... not even sure what I am editing to be honest… just trying to get the button on the details page to say submit instead of next
Hi. Thanks for your reply.
Yes, all the .po/.mo files are located in ‘languages’ folder.
You just need to open, appropriate to required language, file with POedit and rename/translate appropriate string.
E.g. for English .po file should be named ‘en_EN’.
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HI there! I just purchased and installed Bookly. I like everything so far, but I’m experiencing a couple of issues:
1) I’m not receiving any notification emails after I made some test bookings. As far as I can tell, all of the staff and email settings are correct.
2) One of my services is a class that can be booked for up to 10 people, however the drop-down menu on the booking form only allows me to select one person. Is there someplace special I need to go to configure the number of people that will appear in that drop-down menu?
Thanks!
Hi. Thanks for purchasing our product.
- Could you please try changing ’Send email as’ option to Text in Notifications tab.
Also, you may try changing outgoing email address. - You can enable ‘Number of Persons’ drop down to be shown in the form. Please uncheck ‘Hide this Field’ check box for ‘Number of Persons’ in Add Booking Form shortcode dialog.
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Hi! Thanks for your reply. I’ve been out of town so I’m only now able to apply the recommended solutions. Unfortunately, neither one worked. In the case of #1, the email to the client works, but not to the staff member. For #2, I tried your suggestion before and after contacting you, but I’m still unable to get the drop-down to display more than just “1”.
Any other suggestions? Thanks again!
Hi,
1) Could you give access to the admin panel so we could perform some tests. Send all the details to support@ladela.com
2) Please check the capacity of the service, in the “Staff members” menu, the service tab, don’t forget to save the changes.
Thanks!
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I’ve purchased Bookly for a client’s website. For the moment we are developping his new site on a testserver and want to install and test the Bookly plugin on this testserver. Is it possible we can install the plugin first on our testserver and then finally move it with the entire website to our clients server?
Hi. Thanks for purchasing our product.
Yes, there will be no problems with that. WE have added support for database backup in version 7.0. This supports creating database backup. In other words, in case you would like to change your domain or move your database (customers, appointments, etc) to another one.
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I am considering purchasing bookly for a client who offers dance classes. However it seems that bookly is a great tool for purchasing or booking time for 1 day. is there a way for dancers to use bookly to purchase a dance class session that lasts 4weeks and held every monday? Or is bookly only good for day/hour type services?
Hi, Thanks for purchasing our product.
Currently it is possible to book only one service/time slot at a time. Recurring appointments are not supported for now.
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Hi is it possible to provide a Bookly version PHP
Hi. Thanks for purchasing our product.
Currently we only provide a version as plugin for WP.
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Hi,
I’d like to know if your plugin can be integrated with another plugin specifically this one http://codecanyon.net/item/advanced-client-manager-for-wordpress/4271571 or something similar to keep track of my clients?
Thanks
Hi. Thanks for your interest in our product.
Currently we don’t support integration with Client Manager plugins, unfortunately.
Thanks!
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Hi,
We cannot connect any more of the employees to google calendar. We get as error from google : “Error: redirect_uri_mismatch. The redirect URI in the request: https://theWebsiteName/wp-admin/admin.php?page=ab-system-staff did not match a registered redirect URI.”. On the internet all I could find that the configuration for google calendar would be incorrect, this however is filled in perfectly.So on which side lies the problem? The plugin, google or did we miss a step during the creation/connection of the employee? I looked for a while and cannot find the correct answer. This is our request detail for what the plugin sends to google, if it could help you : “access_type=offline approval_prompt=force scope=https://www.googleapis.com/auth/calendar response_type=code redirect_uri=https://www.theWebsiteName.nl/wp-admin/admin.php?page=ab-system-staff state=OQ,, client_id=theUserId”
kind regards,
Clickbizz
Hi. Thanks for your post.
Please do the following:
- When you copy the “Client secret” in API Credentials on your Google Developers Console make sure there is no trailing white space.
- Go to your Developer console for the application. Consent screen make sure product name and email are filled in.
- In developer console go to APIs and check if Gmail-API and google+ API enabled.
You can also check our documentation, if you haven’t missed something in the process: http://booking-wp-plugin.com/documentation/#google_calendar_synchronization
Thanks!
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Hello,
We have a Bookly Pro license that we are using for a client’s website. They would like to be able to update their appointments from their Google Calendar rather than managing them from the website.
Is this functionality possible or will it be available in a future release? I am a developer and am comfortable making edits as necessary I just want to know if this is possible with Google Calendar API.
Thanks.
Hello,
Since GC doesn’t have the possibility to manage services and prices for the appointment there’s no possibility to maintain full controll over Bookly via GC, so GC’s sync is more a helper/secondary feature and cannot replace the Booklys’ admin controls.
Thanks!
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Thanks for your reply,
I’ve noticed on other Wordpress booking plugins, there is an added option to sync with Google cal using their Service Account API credentials, as opposed to the OAuth 2.0 client ID, which I believe you’ve used for Bookly. With the Service Account method it seems to allow users to manage appointments from Google cal and have the changes reflected on plugin calendar.
I have a client who would prefer to make changes to appointments from Google Cal. I prefer your design, and the workflow you’ve provided with Bookly vs other booking plugins.
Is this something you would consider for a future release?
Thanks
Hi. Thanks for your post.
Unfortunately there is no possibility to provide full controll over Bookly through the Goocle calendar because Google Calendar API doesn’t have some specific options that Bookly has, so it’s not in the plans for the nearest future for sure.
Thanks!
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Nto a problem, I understand.
Thank you very much for your time.
Hello, You answered someone 1 month ago about multisite. Any progress with multisite capability? Do you have a release date? thanks
Hi,
Sorry, no news related to the multi site feature, we will publish on our Facebook page and in the change log when the feature will be released.
Thanks!
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Hi,
Bookly now supports Multisite with the help of Bookly Multisite add-on http://codecanyon.net/item/bookly-multisite-addon/13903524
Thanks
I am not succeeding in installing bookly. As specified I uploaded the appointment-bookly zip file. When I tried to activate it I received the message:
Plugin could not be activated because it triggered a fatal error Parse error: syntax error, unexpected T_FUNCTION in /home/meditati/domains/thelotusheart.co.nz/public_html/wp-content/plugins/appointment-booking/main.php on line 19
Can you please help.
Hi. Thanks for purchasing our product!
It seems that you have an outdated PHP version. Bookly requires at least PHP 5.3 or higher. Usually you can switch the PHP version in the admin panel of your hosting provider.
Thanks!
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Thanks very much for your prompt reply. Would you kindly advise how I can have appointment times on the half hour available eg. 8.30am. Right now I only see appointment availability on the hour.
Hi,
Yes, you need to change in the Settings menu – the “time slot length” to 30 minutes. This option is related to the user interface and how the time will be displayed on the front and back end.
Thanks!
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Thanks for your awesome support
Hi,
If you’ll have any questions feel free to ask us.
Thanks!
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I have added the appointments form to a wordpress page – [bookly-appointments-list columns=”category,service,staff,date,time,price,cancel” show_column_titles=”1”] but when I view the form it says no appointments. I can see the appointment in the admin screen.
Hi,
Please check if you have a staff member and linked service to him. After that you’ll need to set up the schedule in – Settings -> Business hours and in Staff members -> Schedule tab.
Thanks!
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Create WP users for customers option is enabled
I do believe I have done all of that
Sorry, I have managed to get it working. Thanks so much for your most excellent support!
Hi,
No problems, for any additional information do not hesitate to contact us
Thanks!
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Is there any way to give permissions for a user only to access and manage Bookly in Wordpress admin? I have that facility for another plugin but I don’t think it is possible with Bookly from what I can see?
Hi,
Currently this is not possible, only the admin user role has full access to the plugin.
Thanks!
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You have done an excellent job and it is very user friendly. I wonder if you would consider that feature at some time? I have a couple of practitioners coming to work with me for a week but I don’t want to give them full access to my wordpress dashboard 
I am struggling to find where to give permission to bookly in my google calendar? Any advice?
Hi,
We will take into consideration your proposal for the future implementations.
To set up the Google Calendar Synchronization, you’ll have to begin in Bookly -> Settings -> Google Calendar. Please follow this guide to set up this feature: http://booking-wp-plugin.com/documentation/#google_calendar_synchronization
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Yes I have been trying to follow that. Very complicated. I think I have done all the steps but am stuck at the instruction “Finally, log in your Google account and give the permission for plugin to access your Google Calendar”.
Hi,
This is last step, go to Staff members menu, choose one of the staff members and in the Details tab, in the lower part you should click on “Connect”. You’ll be redirected to a new page, and you should give access.
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Got it thanks! You’re awesome
Hi, I ‘m looking for a plugin to sync my google calendar account . I wanted to know if when a reservation is created is saved directly into my google calendar . I would also like to know if you can use the payment extension for WooCommerce Redsys of payments . Thank you. Regards.
Hi,
Thanks for the interest in our product.
1) If you sync Bookly with the Google Calendar, then after a appointment will be booked it will be synced to the Google Calendar. Here you can find more info about this feature: http://booking-wp-plugin.com/documentation/#google_calendar_synchronization
2) Yes, you can use any WooCommerce payment gateway, but you’ll have to enable the WooCommerce option in Settings, and set it up. Once you have enabled WooCommerce option in Bookly the built-in payment methods will no longer work. All your customers will be redirected to WooCommerce cart instead of standard payment step.
Thanks!
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Hi,
Bookly has been working for us, but now I can’t get it to load past step 1. Can you give any insight? Thanks.
http://parentteachercoach.com/schedule/Nevermind, its fixed. Thanks.
Hi,
If you’ll have any questions feel free to ask us.
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Hi,
We using Bookly on this website and having an issue with one of our services. We have it set so that you can only book on Mondays starting at 3.30pm but on some computers we are seeing it starting at 2.30pm. Checked all the settings and everything is set up correctly. Are we missing something? Here is the link http://www.artzdoodle.com/private-lessons-booking/
Appreciate your feedback. Thanks
Hi,
Thanks for your post.
My guess is that this option “Display available time slots in client’s time zone” is enabled, and on different computers different time zones are set.
Try to disable this options to see if it will fix this issue, if it doesn’t help then please send an email at support@ladela.com with the description of the behavior and access to admin panel.
Thanks!
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Hi,
I have this plugin installed on my site and I have added some custom fields to the booking form. However, when email notification is received to say we have a new booking the custom field information is not on the email?
Please can you advise. Thank you, Sarah
Hi Sarah,
If you want to generate the info from custom fields in the email notifications you should use this tags: [[CUSTOM_FIELDS]] or [[CUSTOM_FIELDS_2C]]
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HI,
Where would I put in the tags? I can’t see anywhere to do that?
Kind regards,
Sarah
Hi Sarah,
You need to put one of those tags in text box in the email notifications menu. Check this screen shot: http://i.imgur.com/SsVksbH.png
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Thank you!
Hi, I have purchased Bookly and love it so far. There is one thing I would like to do that I don’t see how Bookly can accomplish it though. I would like the different calanders within Bookly to be sync with different Google accounts. Is this possible? Thanks
Hi,
Thanks for your post.
You can use the Google Calendar Synchronization feature for your needs. Here you can find more info about it: http://booking-wp-plugin.com/documentation/#google_calendar_synchronization
Thanks!
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I am linking the booking system with my woocommerce. Why do I need to create a product for me to link it with the booking system? If there is no way round this, then how can I prevent the customer from accessing the product that I create on woocommerce? I tested it and once I’ve go through the booking process on bookly, it took me to the woocommerce payment page of my site, however the product was highlightable and accessible…....how can I stop someone accessing the product as there is nothing in there? I hope that make sense.
Hi,
The product is used as a “link/bridge” between Bookly and WooCommerce. At the moment it can’t be hidden.
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Hi,
Can one license be used for multi sites?
thanks
Hi. Thanks for your interest in our product.
Currently multi-site is not supported in Bookly.
Also, according to Regular license, the plugin can be used within a single web site.
Thanks!
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Hi,
We would like to inform you that recently we have released the Multisite add-on for the Bookly plugin. You can use Bookly as Multisite ready plugin. It is sold separately as an Codecanyon item, and you can get it here: http://codecanyon.net/item/bookly-multisite-addon/13903524
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This item was featured on CodeCanyon
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