tms-plugins

tms-plugins supports this item

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This author's response time can be up to 5 business days.

2527 comments found.

Tms-support

Tms-support Author Team

Hi there,

First of all, thank you for interest in wpDataTables!

You can test our plugin at our Back-end Trial.

Please note that our support team works at Ticksy through our support system – feel free to open support tickets there!

If you are facing some problems, to allow us help you faster, please include the following information to the ticket: link to the website WP version, type of table, steps to reproduce the problem. Please note that if the issue happens in backend we might require a temporary WP Admin login as well to help you fix it.

We are trying to address most requests within 1-2 business days, but some requests might require more time if they’re complex.

Thank you!

martin16a

martin16a Purchased

Hi:

I am using the latest version and when I select “Open link in the new tab or set the link to appear as a button” it does not work. There are no errors it saves successfully but nothing happens. Is this a known issue?

Thanks

Tms-support

Tms-support Author Team

Hi,

I apologize for the late answer.

Could you please open a ticket in our support platform: https://tmsplugins.ticksy.com/, our support managers will be glad to help. They will need to investigate this problem with you, and they will require more explanation and maybe a temporary WP Admin login too. The tickets can be private, so they are the best way to solve this.

Sorry again for the delay.

Best regards!

FAQ | Official Support | Back-end Trial | Facebook | Twitter Make sure to join 3500 subscribers of our newsletter! Be first to find out about new features, releases, plans and promotions from the wpDataTables team.

Hello, I used your plug-in in the past and am now considering it for a new project for which I would buy another license, so yes this is a pre-sale question. Basically, we use CPT with ACF for a clients project. I want to construct tables using the data from the ACF. However when I go into the builder and choose the CPT, I do not get the ACF post properties to select. I found this old support ticket where this seemed possible: https://tmsplugins.ticksy.com/ticket/951542/ However I cannot find anything with “X.meta.X” in the post properties either. This support ticket also contradicts comments and answers on here from about year ago saying that ACF is only supported via custom SQL queries and not out of the box. Please clarify. It would be great to have a tutorial for this too. ACF is such a powerfool tool and would be such a perfect combination with proper wpDataTables Integration.

Really looking forward to your reply

Tms-support

Tms-support Author Team

Hi,

I apologize for the late answer.

Could you please open a ticket in Pre-purchase questions section of our support platform. This is something that only our support can answer, and tickets are the best way for that to provide them all the details they need. They will be glad to help.

Sorry again for the delay.

Best regards!

FAQ | Official Support | Back-end Trial | Facebook | Twitter Make sure to join 3500 subscribers of our newsletter! Be first to find out about new features, releases, plans and promotions from the wpDataTables team.

nsb_supp

nsb_supp Purchased

Hi there. Can this plugin generate a front end report with tabular list format of all users and all its respective custom fields from usermeta table? Thanks.

Tms-support

Tms-support Author Team

Hi,

Thank you for your interest in our plugin.

Could you please open a ticket in our support platform: https://tmsplugins.ticksy.com/, we have a Pre-purchase questions section there, and our support managers will be glad to help.

Best regards!

FAQ | Official Support | Back-end Trial | Facebook | Twitter Make sure to join 3500 subscribers of our newsletter! Be first to find out about new features, releases, plans and promotions from the wpDataTables team.

No update since Nov 2017?? How does it fit with the latest Wordpress Update??

Hi,

Thank you for being our long-time customer.

The plugin works with the latest Wordpress Update, until now we didn’t experienced any problem with the compatibility. As for the update, this is of course our number one priority, and we are working on it for a couple of months already as you noticed. Similar like you we want to have it sooner rather than later. However, the quality is the main focus for us, not the speed. It is almost done, but setting any specific release date is not possible, unfortunately. We are doing our best to be as soon as possible.

Best regards!

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When trying to save a table, I get an error. Error There was an error while trying to save the table! Not Found. How do we solve this issues?

Hi,

Thank you for your purchase.

We apologize for the late response. We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.

We saw that you opened a ticket, and our support manager will answer you soon.

Best regards!

FAQ | Official Support | Back-end Trial | Facebook | Twitter Make sure to join 3500 subscribers of our newsletter! Be first to find out about new features, releases, plans and promotions from the wpDataTables team.

I understand that, but one of you already replied to my message by saying to submit a ticket instead of providing a solution righ ton the spot.

I sent you an email with my request. It looks like too many people are having the same issue. Please reply ASAP. ERROR: IT CANNOT SAVE THE TABLE.

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