Great plug-in and we're very happy with the support, too. We are using the SQL capabilities of the plug-in with a 55,000 row database and it works perfectly. Support requests were answered quickly. Thanks Bogdan.
Please let us know if you followed the tutorials and couldn't create the chart, did something not work for you, or you find the procedure of chart creating complicated?
It should be relatively simple: you create the table with data, and then just use it as a source for you chart.
Feel free to contact our support on http://tmsplugins.ticksy.com/ if you need assistance, we noticed you didn't open any tickets.