Code

Discussion on WP Visitors Tracker

Discussion on WP Visitors Tracker

By
Cart 555 sales

loopus supports this item

Supported

This author's response time can be up to 2 business days.

166 comments found.

PHP standalone version ?

Hello,
No, sorry, there is no standalone version of this plugin planned currently.

Hi, I have 2 pre-order questions… 1. is it possible to fast forward the view? that would be a great timesafer! 2. in which format (how much MB needs a 1 minute record) and where it save the data of the records? Thanks :)

Hello,
1.You can use arrows to navigate quickly to the next action during a visit replay, but not change the speed.
2. Only a few Ko in the database : the plugin records only the main actions (mouse position, elements hovered and clicked) and store this data as simple ASCII data in the database.

Aaaah ok, thanks a lot. :) ok with the speed is :/ but the record in ASCII is nice. Maybe we give it a try :)

Hi there, pre-sale question:

Can I set the page I want to track?

Thanks.

Hello,
No, sorry, there is no specific option to do that currently. it tracks all pages of the website.

Hi, I was an old user, I was amazed by this script years ago. // I’ve also worked with other sites (LuckyOrange), so I will leave here some suggestions. 1) as mentioned by zebal, there should be a way to eliminate inactivities 2) there should be a tag system where they are added when certain urls are visited… This is very helpful to identify, per example, people who has purchased… 3) Ip / Geolocation / Tag and URL referer should be listed. These would be great improvements. Good work witht he current version. You are a genius.

Thank you very much for your encouragement and suggestions !

When I view the recordings, I do not see the screen as the user sees it, but as I see it. Is there a way to change this to actually see what the user sees, such as in Hotjar?

Sometimes the recordings last 10-15 minutes because he stays still. No way to eliminate inactivities?

Thanks

Hello,
No, sorry, there is no specific option to do that, it would require an external server, like hotjar.

Hello,

I wrote to you ages ago regarding an error in the WordPress Site Health which you created a fix for and sent me a file to update the plugin with, yet this update still hasn’t been pushed out yet as an official update?

Let me know what the next steps are, many thanks!

Hello,
Ah yes, sorry. The update is now online .

Hi,

does it also tracks backend also?

Thanks

Hello,
No, sorry, it only tracks the frontend actions.

Hi, this looks like a great plugin and a great way to visualize a users journey on the site. I like the information shown on the panel. However, is there a feature to display all these data (user, page name, url, total duration and time spent on each pages) to a table for each user session? Thanks.

Hello,
No, sorry, there is no such view panel currently. This type of statistics is directly accessible by using Google Analytics.

is a php version of this? i mean no wp.

Hello,
No, sorry, there is no PHP standalone version for this plugin. Thank you for the suggestion.

hello, we are planning to purchase this product, is it compatible with wordpress 5.5 and can we expect consistent support if we ran in to any issues?

Hello,
Yes, it works with WP 5.5, and you can contact me from the support page of the plugin if you need help .

Stopped working

Hello,
Feel free to contact me from the support page of the plugin by using the account that has support rights, I will debug it : https://codecanyon.net/item/wp-visitors-tracker/8085085/support

Hi,

Does the plugin records activity for registered users and for guests?

Thanks

Hello,
You can choose (from the plugin settings) if you want to track all visitors or only the logged ones.

Hi, will this plug in conflict with a video on my website? or with anything else? Moreover, if my visitors aren’t ’’connected’’ – how will they be shown? you have great plugins, by the way :) thanks,

Hello,
Thank you !
No, it should not create conflict with the videos of the website. The video position will not be recorded by the plugin, but the users actions will be normally recorded.

Great thanks, and if the visitors aren’t registered will it still track their activity?

Yes, from the settings panel you can choose to track all users or only logged ones.

hi, I am having similar requirement for my non WP site.. Do u have any option for a php site..thanks

Hello,
No, sorry, there is no PHP standalone version of this plugin currently. Thank you for the suggestion .

Hi,

Why is this app showing incorrect IP? It looks like it picks up the cloudflare ip instead of the visitor’s IP. My domain uses cloudflare dns but I’m expecting the app to show the ip of the visitor and not the one for cloudflare…

Kindly clarify on this.

Hello,
Feel free to contact me from the support page of the plugin, sending me a temporary access to the wp backend, I will debug it : https://codecanyon.net/item/wp-visitors-tracker/8085085/support

Thanks it works well now.

Does it track visitors who are not logged in?

Hello,
You can choose to track all the users or only the logged ones.

how can i make it show in shop manager role as an admin menu?

Hello,
By default only admins can manage the visits. To do that, you will need to edit the plugin file /includes/VsTr_admin_menu.php and replace all the texts “manage_options” by “manage_woocommerce” .

i have opened the requested file (plugin file /includes/VsTr_admin_menu.php) but cant find any of the mentioned terms in the code. Please give more details

Oh sorry. I have seen and changed as directed. yes it works. thanks

Does the plugin track visitors on all browsers used?

Hello,
Yes, it tracks visits from any browser .

Hi, pre purchase question. Can I filter the recordings by the referral source or URL? I’d like to record only visitors who came throught AdWords campaigns, for example. Do you plan to add new features in the future? Thanks

Hello,
No, sorry, there is no such option planned currently. Thank you for the suggestion .

Thank you. Last question, does the tool record form inputs?

No, it doesn’t record keyboard actions, only navigation ones (mouse movement, clicked elements) .

Hi. Tell me where the videos are stored or gif (don’t know)? And the feeling that the place on my drive melts not bad.

Hello,
There is no video or gif file stored (it would be technically impossible) . The plugin stores the main actions (as ASCII data, in the database) and reproduces them on the website when you play the visit.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve CodeCanyon.

Sure, take me to the survey