105 comments found.
Hello,
I just have bought you plugin on my PreProd website. I have also real WP real media library. When I activate WP Real Thumbnail Generator, in the media tab, there is nothing, just the pinto which turns and turns. Have you got an idea about the problem, Thanks for your answer, Kind regards Stephane
Hi Stephane! Can you please checkout this: https://help.devowl.io/kb/general-wordpress/loading-spinner
Best regards, Matthew 
Hi, just want to ask if the plugin (in bulk mode) will automatically delete all unchecked thumbnails. For example, if I only choose to regenerate 150×150, without checking all other kinds of sizes, and run the bulk regenerate, will the plugin only regenerate the 150×150 size images and delete all old thumbnails existed in my directory? I have many images and they all have up to 16 kinds of different sizes of thumbnails which is a huge burden, so basically I only want to keep the 150×150 thumbnail and delete all other sizes
Duplicate: https://codecanyon.net/comments/23842585
Hi, just want to ask if the plugin (in bulk mode) will automatically delete all unchecked thumbnails. For example, if I only choose to regenerate 150×150, without checking all other kinds of sizes, and run the bulk regenerate, will the plugin only regenerate the 150×150 size images and delete all old thumbnails existed in my directory? I have many images and they all have up to 16 kinds of different sizes of thumbnails which is a huge burden, so basically I only want to keep the 150×150 thumbnail and delete all other sizes
It seems can delete unwanted thumbnail in the analysis mode, but I am not sure if there is an automatic way. I am still running the analysis
Hi! Yeah, you need to delete the unused thumbnail sizes with an own button and this is not done automatically.
Best regards, Matthew 
I just purchased WP Real Thumbnail Generator to generate thumbnails for PDFs. But I cannot get PDF thumbnail creation to work. WordPress 5.3.2 and I also have WP Real Media Library
Hi there! Please deactivate Real Thumbnail Generator temporarely, what happens if you upload a new PDF, does WordPress then generate a thumbnail for this PDF?
Best regards, Matthew 
no, WordPress does not generate a thumbnail automatically with I upload a PDF when Real Thumbnail Generator is deactivated..
I found the problem – imagick is not enabled by default on SIteGround but they have a help file which explains how to enable it.
Hi! Nice to hear, that it is now working. If you like the plugin we would be happy to receive a rating here on CodeCanyon.
Best regards, Matthew 
hello, I would like to know if your module is better than this https://fr.wordpress.org/plugins/regenerate-thumbnails/
I hope not to be disappointed with the after sales service
Hi! I can not say if it is better but I can inform you about huge differences: You can customize the amount of to regenerate sizes and skip existing thumbnails – this improves the workflow immense. Also RTG uses bulk requests to reduce server requests. Best regards, Matthew 
Hi sir, i want to buy this plugin for my thumbnail image size, it will work on my thumnail , please look this screenshot,, i upload image is 468×468 ,, but i want image of 216×216 , for my thumnail , https://ibb.co/KrKPzZC
Hi there! This plugin is for thumbnail regeneration and does currently not support creating additional image sizes. For this you have to use https://developer.wordpress.org/reference/functions/add_image_size/ in your functions.php code. But if you need regeneration tool Real Thumbnail Generator is a good fit. Best regards, Matthew 
Hallo Matthias
Das Plugin funktioniert bestens und ich bin grundsätzlich zufrieden.
Ich hätte aber noch einen Verbesserungsvorschlag für das Bulk Generate, die bei Websites mit vielen Bildern nützlich sein könnte. Jetzt kann man ja den “Chunk size” einstellen, was gut ist. Weiter wäre aber auch toll wenn man die Möglichkeit hätte nur die Bilder eines bestimmten Zeitraums generieren zu lassen zum Beispiel “January 2019”.
Ich hatte Bilder die errors verursacht haben und musste dann immer von neuem beginnen. Wenn man die zu generierenden Bilder eingrenzen könnte, wäre es schon recht hilfreich.
Hi Stefan! Danke für Deine Nachricht! Eigentlich müssten die Bilder, die einen Fehler werfen, übersprungen werden. Was genau lief bei diesen Bildern schief? Kommt der Fehler auch, wenn Du diese einzeln regenerierst? Beste Grüße, Matthias 
Hallo Matthias,
ich habe gerade dein Plugin gekauft, um auf einer Seite mit relativ vielen Bildformaten aufzuräumen und die Thumbnails zu regenerieren.
Wenn ich “Bulk generate” anwende (inkl. “Skip already existing files”), bleibt der Prozess regelmäßig nach acht Bildern hängen. Im “Single image” mode kann ich z.B. unverwendete Thumbnails löschen, muss dafür aber zweimal auf den Button klicken.
Der Provider ist Domainfactory, die Konsole meldet nach dem Starten des “Bulk generate” zum einen 404 (Not found) -Fehler, zum anderen einen 500 (Internal Server Error) zum POST sowie “XHR failed loading: POST”.
Gibt es hier eine Abhilfe?
Viele Grüße, Vanja
Hi Vanja! Danke für Deine Nachricht. Hier scheint eine Datei beschädigt zu sein, welche nicht richtig regeneriert werden kann. Um dies zu bestätigen, kannst Du bitte kurz den Server-/PHP-Error Log prüfen? Beste Grüße, Matthias 
Hello, The plugin Thumbnail Generator -> Delete Unused Thumbnail Files stuck at 0%. My website is: Wowmart.vn and all php info is https://wowmart.vn/test.php
Hi there! Is there anything in the PHP error log related to this? Best regards, Matthew 
Hi, I just purchesed the plugin, and created a new schema for it.
My new schema looks like this :
Your current thumbnails schema: thumbnails/%size-identifier%/%name%-%image-width%x%image-height%.%extension%
and i am currently regenerating all of the image sizes – But when I go into my FTP, I can see that not nearly all of my image sizes becomes folders?
Actually only one of my custom image sizes is added as a folder, end a bunch of other image sizes is then put into that folder.
What can cause this?
I am adding the image sizes like this
add_action( 'after_setup_theme', 'marketsquare_image_sizes' );
function marketsquare_image_sizes() {
add_image_size('custom_rum_portrait', 800, 1060, true);
add_image_size('custom_rum_landscape', 1060, 400, true);
add_image_size('custom_rum_landscape_large', 1063, 705,true);
//etc.
}
but only the folder /thumbnails/custom_rum_portrait/ has been created.
also – after 999 images, I get the 503 Service Unavailable error in the network console. after which it has stopped processing
Hi! Can you see all those images sizes in the regenerate tab? Also you can try to reduce the chunk size in the thumbnails dialog tab “Settings”. Regards, Matthew 
Yes, I can see all of the sizes in the regenerate tab, and I had already reduced the chunk size to “1” – anything else I can try?
Have you checked to “Force new schema”?
Yeah – I have done it twice, where it goes up to 999 images, and then stops with “Force new schema” checked
Can you please send a demo login to support@matthias-web.com so I can check that? Best regards, Matthew 
I have send you an editor login – that should be fine right? The plugin is not admin specific?
I will check that tomorrow morning, I will let you know if I need anything further. Best regards, Matthew 
Hi again! Can you please make me to an administrator because I am not allowed to regenerate images (force new schema)? Just for interest: The analyse functionality completely works without any issues, does it work for you? Regards, Matthew 
looks like the analysis is working fine. I have made you an administrator now. Thank you Matthias.
I just tested it for the first media in your media library and forcing the new schema works as expected. Should I try to regenerate the complete media library? You say some thumbnails are not moved to the subfolder? Regards, Matthew 
Only the folder
has been created.
Also, it seems like it will only crash when it comes to process image number 999.
Yes – this is just a test site, so you can try.
Hi again! I think I found the issue. Can you please contact me again on support@matthias-web.com so I can send you a prerelease version? Best regards, Matthew 
The medium_large thumbnail appears to be generated still, even though I’m using unset( $sizes[‘medium_large’] ); in my theme code? How can we prevent this from being created by this plugin? Thank you!
Hi there! Can you try to use remove_image_size()? And can you try “Force new schema”? Best regards, Matthew 
Hi, If I want create new images size. How can I setup with this plugin?
Hi there! Unfortunely this feature is not yet available in this plugin but it is planned. Currently you have to use another plugin like “Simple Image Sizes”. Best regards, Matthew 
Hi Matthew,
Thanks for suggest me, I will use it on today. But I think in long term. User always need 1 plugin have muti features inside and can do multi task inside. You know, If you install many many plugin, Plugin Manager in very heavy to load.
I love your plugin and very hope “Add new Image Sizes” feature will luanching ASAP.
Thanks again.
I just bought your plugin. If I start Bulk Generate the process hang up after 20 seconds at (216 / 2146). I already repeated several times. What can I do? Please for support. Thanks.
Hi there! Thanks for your message. Can you please send a demo login to support@matthias-web.com so I can check that? Best regards, Matthew 
Hello , I am getting these notices when uploading new media:
PHP Notice: Undefined index: width in /home/213509.cloudwaysapps.com/zbeqpkmwfk/public_html/wp-includes/media.php on line 707 PHP Notice: Undefined index: width in /home/213509.cloudwaysapps.com/zbeqpkmwfk/public_html/wp-includes/media.php on line 713
I have found that your plugin stores some [“___schemas”] array in image’s sizes metadata and that’s why this notice is shouted. Thanks
Hi there! Can you please deactivate Real Thumbnail Generator and check if the error exists? Best regards, Matthew 
after deactivating I am not getting the error as I mentioned the problem is in your plugin
Sorry for my late response. I have replied to your email. You have sent an email, correct? Best regards, Matthew 
Hi there! Sorry for my delayed answer. Unfortunely I do not exactly understand your questions. Can you please share a short screencast video showing the issue to support@matthias-web.com ? Best regards, Matthew 
Hello there, How many domains can I use after purchasing this plugin? Is there a limit?
Hi there! Thanks for your message. The Envato licensing allows you to use one license for one website. I have implemented it in that way that you can register the plugin on two websites: The development / test environment plus the associated productive site. If you have any further questions feel free to ask. Best regards, Matthew 
Just bought a license for this and am trying to generate thumbnails for 4000+ images registered in the media library, using the bulk generate option.
How long should I have to wait for the “bulk regenerate” to show any progress? So far it shows 0/4146 after two hours. Certainly not as quick as the analyze function is.
Thanks
Oh and the “Thumbnails” option is not available in the Media Library “List View” as the sales pitch screenshot suggests.
Hi there! Can you please send a demo login to support@matthias-web.com so I can check that? Best regards, Matthew 
What do you mean by ‘demo login’? I certainly cannot give you access to the admin dashboard. Too much sensitive information is exposed.
Ok, no problem. Can you please make the error occur and then check your server error log? Regards, Matthew 
the plugin doesn’t work properly, the loading stayed on zero for bulk regeneration, also when uploading a new image it has a bug which doesn’t allow to upload the image to be displayed on media library
Hi there! Can you please send a short screencast video showing the problem and a demo login to support@matthias-web.com so I can check that? Best regards, Matthew 
sorry, I already removed your plugin …
Hello Matthias, i’ve got a huge Image Archive with round about 7000 Images in 16 different sizes. So every operation with your Plugin take ages. Did the Plugin is working in Background (over Night), do i have to keep the Browser-Window open? It seems when i log out on windows (pc still running) nothing happens with the Process and the Plugin got stuck. What i have to do, if i want to rework my whole Archive with your Plugin?
Hallo! Leider funktioniert dieses Plugin nicht im Hintergrund, da ein einfacher PHP Server keine Hintergrundprozesse erlaubt (welchen die meisten WordPress-Webseiten-Betreiber nutzen). Hierzu bräuchte es eine erweiterte Command-Line-Interface Funktionalität, um das Regenerieren auch weiterhin laufen zu lassen, sollte Dein Browser geschlossen sein. Beste Grüße, Matthias 
Okay. Noch eine Kleinigkeit hat sich ergeben. Beim “Bulk Regenerate” bleibt der Prozess immer bei rund 1100 Bildern stehen. Erst hatte ich das Bild in Verdacht bei dem es stehenblieb, doch wenn ich das Bild löschte, blieb der Prozess bei einem anderen Bild stehen. Ausgewählt hatte ich nur die kleinsten Thumbnails, aber auch bei allen anderen Optionen macht das Plugin das. Weißt du, woran das liegen könnte?
Hi. Kannst Du bitte kurz Deinen PHP Server Error Log ansehen, ob hier etwas auffälliges steht? Grüße, Matthias 
Huhu. Nein, ich der Error-Log ist leer. Ich habe sicherheitshalber nochmal in der .htaccess einen neuen log für die wordpress installation angelegt, der bleibt aber auch leer. Das Plugin bleibt bei 1104 Bilder stehen (so reproduzierbar). Mein Hoster ist all-inkl. eine php-info findest du https://www.spontis.de/error/info.php
Update: Hier noch ein Screenshot: https://www.spontis.de/error/Screenshot1.jpg
Ok. Wie lange dauert es ca. nach Starten der Regeneration, bis der Fehler auftritt? Kannst Du bitte mal kurz Deinen Netzwerkverlauf (F12 > Network) öffnen und dann die Regenerierung starten? Bei einem Fehler wird im Netzwerkverlauf ein roter Eintrag erscheinen, von welchem Du mir bitte einen Screenshot zukommen lässt. Grüße, Matthias 
Entschuldige meine verspätete Antwort. Kannst Du mir bitte einen Demo Login zukommen lassen, damit ich mir das ansehen kann? support@matthias-web.com
Hello, In order to buy your plugin I need to know if it is compatible with this plugin: https://wordpress.org/plugins/custom-upload-dir/ By default, Wordpress is uploading the media files in the structure /uploads/year/month/filename.jpg. In my case, “custom upload directory” plugin is adding an extra subfolder “day” and the structure result is /uploads/year/month/day/filename.jpg For your plugin to work the structure should be: /uploads/year/month/day/thumbnails/size-identifier/filename.jpg Please let me know if your plugin works in this case.
Hi there! Thanks for your interest! I have never tested this plugin before but I think this should not be a problem because Real Thumbnail Generator is relative to the generated original files’ folder. If you want you can test it and if it does not work for you, you can request a refund. Best regards, Matthew 
It works, thanks! It would be useful if you can develop in your plugin the “ day ” subfolder in the structure I mentioned above
It should help to eliminate other plugin.
Hi again! If you are a fan of physical structure you are perhaps interested in another plugin of mine together with Real Media Library: https://matthias-web.com/go/codecanyon/23104206 Best regards, Matthew 