by 7403 9 days ago
At your feature description you write:
''This WordPress Facebook Feed works with any public page.''
But that's not true, only owned pages can be displayed. Can i get a refund please?
80 Reviews
My bad. This finally works very fine and the support was awesome.
Author response
Thank you for your kind feedback, guillaumejohnson!
I feel like these social media feeds are expensive for what they offer.
Author response
Hello Ollie,
Thank you for taking the time to rate our plugin!
We're very sorry that you're not happy with its functionality, and we'll be happy to try and advise on how to get the most of it. Could you please message us from this page https://codecanyon.net/user/elfsight and explain your use-case to us in some detail?
Thank you so much for your time!
Regards,
Elfsight
This is a great plugin... when it works.
It keeps disconnecting the account and stops working every once in a while. Updating is not the easiest task and not always solves the problem.
Maybe it's me, but this is a troubled plugin.
Author response
Hello monardo,
Thank you for taking the time to rate our plugin!
We're very sorry that the update to version 4 was so difficult. However, having to manually update the plugin was a one-time measure, as this update was so major that we had to republish the plugin itself. All the updates from now on will be installed automatically, so they won't give you a hard time anymore.
Also, unfortunately, we did experience some connection issues over the last two days. Please, accept my apologies for the service interruption. The issues were caused by a temporary glitch on the side of Instagram, and they has been fixed by now.
Your plugin should already be working correctly, but if any glitches still come up, please, message us from this page https://codecanyon.net/user/elfsight and send us a link to your page with the plugin. Wel'll be delighted to help!
Regards,
Elfsight
The best!
Author response
Thank you!
Not work at the mobile version and very bad support
Good support, quality code
Author response
Thank you so much for your kind words, gimefree ! :)
This was once an excellent product, but several problems have been happening. When contacting support, another similar product is offered in the subscription model on his website. I'm sorry that the plugin seems to have been abandoned here at CodeCanyon
Author response
Dear IPTI_TEC,
Please, accept our apologies for the situation!
Unfortunately, there has been a misunderstanding, and the reply that was sent to you was actually meant for another customer and a different product.
We cannot apologize enough for this.
Would it be an option for you to message us again and send us a link to your page with the plugin, so that we can check it?
We promise to do things right this time!
Regards,
Elfsight
top
The support was quick and very friendly and my problem was resolved immediately.
Author response
Thank you, khabarnet!
I am renewing my review as I have now received support regarding my problem with activating the plugin with a new domain name,
Author response
Thank you, LarryRules101!
Immediate response and kind support that helped me tremendously. I get to work with many service providers, and they are definitely in the top-3. Oh yeah, and they also have a phenomenal plugin :)
Author response
Thank you for this amazing review, shauloff! :)
AWESOME !
Author response
Thank you, totof0311! :)
Easy to use, excellent design, and I've had quick & helpful replies from customer support.
Author response
Thanks, ndesigns1, we're happy to help! :)
Tell us what you think!
We'd like to ask you a few questions to help improve CodeCanyon.