wpexpertsio

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312 comments found.

Hello, I have a pre-sale question. I am building a site for a local takeaway and have integrated square payments. I would like to add your plugin to enable customers to order online and then the takeaway sees the new order on the square iPad app they use for store payments and then print the receipt via the printer connected to the square app.

I would also need the order details such as food options and customer details sending to the square app so it will be visible on the printed receipt.

regards Karl

Hi Karl

Thank you for submitting your request and we have replied you on email.

Regards, Wpexperts Support Team

Pre-Sale Question: I am currently using the free wocommerce/square plugin to synch products from Square to Woo, but it seems that variations products are not synched correctly ( lots of errors). I’m not sure if this error is common, per example, after the transfer is done, my product label name changes from “size” to “attribute”. Will this plugin work efficiently, any guarantee?

Hi There

Thank you for contacting us, would be great if you share screenshot or screencast to elaborate your problem at support@wpexperts.io so our technical team will look a it thoroughly.

Regard,

Wpexperts Support Team

In your video, it shows that synchronization is done manually. Is it possible for the synchronization to take place automatically?

Hi There,

It is possible to Sync Products Automatically from Square to WooCommerce or vice versa. if you have any question regarding WooSquare Pro please feel free to contact us at support@wpexperts.io

Thank you

Wpexperts Support Team

Hi, I am using this through another account (the client purchased it) I have syncronised it and it is working, but the payments when putting an order through on woocommerce just says failed to process with square, please use a different payment method. Are there any other steps I need to do on square to get it working? Thank you

Hi There

Thank you for using our plugin, please make sure that SSL is valid on your site and would be great to open ticket at our support system

Click here to open ticket:https://wpexperts.io/support-envato/

Regards,

Wpexperts Support Team

Hi my friends, I have an error with the plugin, I send you by email with my credentials to help me to know how could i solved.

Please let me know, thx

Hi There

Please open ticket at our support system.

Click here to open ticket: https://wpexperts.io/support-envato/

Regards,

Wpexperts Support Team

Although I have the latest version, Everytime I process a refund via woocommerce, it goes through TWICE on Square dashboard. This started happening after the last 2 updates.

Hi There

We can check this out for, once you open ticket at our support system.

Click here to open ticket: https://wpexperts.io/support-envato/

Regards,

Wpexperts Support Team

Hello! Pre-sales question: Is it possible to hide the Checkout with Square option on the WooCommerce store and still sync up with Square /POS orders? We only want to use Square for phone-in sales, and now allow it on the live site.

So, we want to sync Square purchases for phone in orders to our WooCommerce shop for email messaging, inventory, tracking, etc., but NOT allow the option for Square at checkout on the site.

Thanks!

Great. Thank you for the prompt reply. Cheers!

you are most welcome at our support

you are most welcome at our support

I want to buy this plugin. but I will install on test domain first then move to live server. Is any problem with it ? - because I not clear this “Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.”

Hi There

Thanks for reaching us, please share more details about your requirement at support@wpexperts .io

Our technical team will reply you as soon as possible.

Regards,

Wpexperts Support Team

I bought this plugin. But when I test site with sanbox. There is error

Error: Unable to complete your transaction with square due to some issue. For now you can try some other payment method or try again later.

This is the reason: “Card nonce not found in this `sandbox` application environment. Please ensure an application ID belonging to the same environment is used for the SqPaymentForm” What wrong with it ? . Pls help me https://wpexperts.io/support-envato/ticket/4289

I am waiting your support, please.

Hi There

We have ask you for some necessary details please follow ticket.

Thank you

Hi There

You have done some modification in our plugin which is causing plugin to not work properly.

Thank you

Pre-Sale Question: When I install this plugin, will I receive the money in my paypal or square account?

I ask because I do not know if this plugin is just for transferring the items to WoodCommerce. Thank you

Hi There

You can accept payment using Square as Payment gateway in this plugin.

Thank you

Please help, when clients go to checkout and put in their address, an error message comes up saying that “Sorry there are no available payment methods for your state”. Thank you.

Hi there

Please follow us on support ticket.

Thank you

Have we figured out how to fix the duplicate products issue yet? I’m having the same problem here.

Hi There

Please open ticket at our support system so we can help you.

Click here to Open Ticket: https://wpexperts.io/support-envato/

Thank you

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