wpexpertsio

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278 comments found.

I have a client who sells Square gift cards in their shop. They would like their customers to be able to use the gift cards during checkout in the woocommerce store. Does your plugin handle accepting square gift cards? Thanks in advance.

Hi there!

At the moment our plugin not supports Square gift cards. We have added in our to-do list. We might add support in our future releases. if you need it urgent let us know at support@wpexperts.io so we will consider as paid modification.

Please Let us know if there is anything else we can help you with.

Thanks

Hello Sir, I like your POS ,Its possible to talk to you at skype ?

its not my POS, it connects woocommerce to square pos. my email support@wpexperts.io

How can I deleted unwanted items product in square? It’s showing duplication of products. thanks.

Hi there!

Thanks for choosing WooSquare Pro – WooCommerce Square Integration.

Can you create ticket via below link and give some video cast about causing the duplication of products in square.

https://wpexperts.io/support-envato/

Thanks!

Question. When the online purchase is shown in Square’s admin, will it show the details of the purchase? ie: item, quantity, shipping, tax… Or just the total sale as it does with the Square for WooCommerce plugin. Thank you.

Hi there!

Thanks for the query.basically it reflect on you square transaction as custom amount nothing with change in sales.

Please Let us know if there is anything else i can help you with.

You can also connect at support@wpexperts.io

Thanks!

When i syncronize square to woo, only some of my product images come through.

Hi there!

Thank for reaching out at our support. Can you create ticket via below link.

https://wpexperts.io/support-envato/

Thanks!

Variations are not syncing properly.

Hi there!

Thanks for reaching out at our support. can you share some screenshot about what issues you have facing at support@wpexperts.io.

you can also create ticket via below link.

https://wpexperts.io/support-envato/

Make sure have you following the all below link video tutorial while synchronizing.

https://www.youtube.com/watch?v=xbudkTAzixY&list=PLfn9RBQ-tb1B0_Ut_0ttdvn0-AsUyxsPC

Please Let us know if there is anything else i can help you with.

Thanks

I wasn’t able to find any preview of what Attribute Synchronization from Square to WooCommerce with Variable Products will look like on the front end. I want to make sure if we use color and size, that there will be to separate drop down boxes for users to click. The woocommerce plugin does not support this, so it would be a major selling point for you, you may consider showing this feature off better. Can you confirm that there will be two separate dropdown sections?

Hi there!

Yup sure with WooSquare Pro – WooCommerce Square Integration it possible to synchronize multiple attributes from woocommerce to square as well as square to woocommerce.

Here is live video demo for the pattern that you need to update in square for your attributes to get sync in woocommerce.

https://youtu.be/2UL29i7mwfk

Please Let us know if there is anything else i can help you with.

Thanks!

Yes, but unless I’m missing it, it doesn’t show how it will look to the customer. I just want to confirm that there will be a box for colors and a box for sizes.

yes sure obviously when seperate drop downs appear in backend for each variation in single edit product page as demonstrate in the video woocommerce displays the same set of drop down in front end as well.

Please Let us know if there is anything else i can help you with.

Thanks!

Hi,

I’m not seeing any automatic updating from woocommerce to square on the inventory side. An online purchase is not updating the square inventory at all.

Please advise asap.

Thanks, Ryan.

Hi there!

You just need to do some settings and you are good to go; Here is link to the steps that you would have to take care of to set things accordingly;

https://wpexperts.io/products/woosquare-pro/documentation#Synchronize-scheduler

Make sure to select; WooCommerce Product override square product

Note: Your products will be synced from WooCommerce to Square on the basis of selected interval

if still you have any issue you can always open support ticket at

https://wpexperts.io/support-envato/

Let us know if still there is any thing else we can help you with.

Thanks!

we need the sync to happen both ways.. if someone buys on square updates woocommerce, if they buy on woocommerce updates square.. if this doesn’t work then we’ll request a refund.

Hi there!

WooSquare pro does the same thing. When someone buys in WooCommerce inventory is synced with Square and vice versa. The option to select between WooCommerce to Square and square to woocommerce only syncs the description, new products and products updates according to selected pattern on auto basis.

Please Let us know if there is anything else i can help you with.

Thanks!

I am having an issue where every time I sync my orders from woo to square, certain items are .01 cent off. example: item costs 19.99 but square says 19.98

Hi there!

Thanks for reaching out at our support. make sure you synchronizing items because synchronization orders from woocommerce to square not available at the moment in our plugin.

Would be great if you create ticket via below link and share some example screenshots.

https://wpexperts.io/support-envato/

Thanks!

gehrs

gehrs Purchased

With the 17 November 17 update can no longer process refunds. Charges worked correctly for this order BUT refund for this same order (and version) return the message: An error occurred while attempting to create the refund using the payment gateway API.

Hi there!

Thanks for reaching out at our support. kindly make sure you are trying refund from woocommerce to square. Can you share your wp-admin credentials at support@wpexperts.io with that order id so that we can check it asap.

Thanks!

Hi there!

We have checked that issue and updated the fixed patch on codecanyon too once codecanyon approval team approve you will get email so install it again or if you need it urgent so email us at support@wpexperts.io so we can share you as well.

Thanks!

i am trying your free version before upgrading i am getting issue when trying to view logs and sync i have added a support ticket almost 2 days ago with no reply as yet how long is support for this product?

can you email us at support@wpexperts.io

Email sent

Thanks will check and get back to you.

Thanks!

I am getting this error: “No Categories found to synchronize” while i can see categories in both Woo and Square.

Only simple products are being sync, error on all variable products.

Hi there!

Thank for reaching out at our support. would be great if you create ticket via below link so we assist you asap.

https://wpexperts.io/support-envato/

Thanks!

I want to buy this but planning on opening stores in multiple locations, i plan on using some kind of multi-warehouse plugin manage stock in each location… will this plugin be able to manage multi locations?

Hi there!

Thanks for showing your interest in WooSquare. Can you give some real example at support@wpexperts.io so we can help you more.

Because this plugin manage stock with multi location manually not automatically.

Thanks!

Hi, i have the next error: Array ( [0] => stdClass Object ( [category] => INVALID_REQUEST_ERROR [code] => EXPECTED_INTEGER [detail] => Expected an integer value. [field] => amount_money.amount ) ) Order status changed from Pending payment to Failed.

How can i solve this?

Hi there!

sorry for inconvenience.we have replied on your ticket.

Thanks!

Hi, you could solve something with the ticket #1971 I sent you the credentials of wp-admin

we having some problem while trying to fixed your issue so we have replied on ticket.

Thanks!

This comment is currently being reviewed.

robert5

robert5 Purchased

Should I see sales made with Square Reader POS – appear in our woocommerce orders? I am not – the syncing of products and descriptions etc works fine – where are the settings for sales/inventory? Thanks! Robert5

Hi there!

Thanks for reaching out our support. Would be great if you create ticket via below link.

https://wpexperts.io/support-envato/

Thanks

thanks, shall do.

Replied. Thanks!

New to Square – setting up for client. Do I understand that this is basically the same as the one Woo sells? And it says a one time fee rather than annual. Do you allow updates for that one time fee or will it eventually degrade and no longer work because it hasn’t been keeping up with WC updates?

I’ve installed the free one and integrated it with the API but I do not see Square as an option for payment in my cart. Should I or am I misunderstanding how this would work? I’m sorry but I’m quite confused. In the past I’ve setup WC with PP and it was simple. This seems very confusing to me. I hope you can straighten me out. I’m happy to buy the Pro version if I know it’ll work and will keep up with the changes. Thanks. OH…and what is return policy if it doesn’t work? THANKS!

1. Actually, our version is better as we have better support for variable products, we have sandbox support, we send first/last name with order number to payment.

And yes its one-time payment, you will keep on getting updates.

2. The free version doesn’t have auto sync and payment. For these, you will have to buy PRo version.

Thanks,

Hi, How does your plugin support multi-store inventory? I am using Square for different locations that have their own inventory. Thank you!

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