Hi,

Thank you for reaching out to us.

For changing the text, you can use Loco Translate plugin. It’s free and you can remove it afterward if you want, the translation will stay.

For instruction, please visit this guide: https://villatheme.com/knowledge-base/how-to-translate-plugin/

And, regarding the image size, I’m afraid it’s not possible to adjust the image size and make them the same. It depends on the images uploaded by your customers.

Best regards.

Hi,

Thank you for reaching out to us.

It’s required that your WordPress site must have SSL and the version of our plugin is higher than 1.1.4.8.

If your site does fulfill the requirements, I can definitely take a look for you, please create a support ticket on this Support Forum.

Best regards.

Hi,

Thank you for reaching out to us.

Currently, our plugin offers to change review displays but it does not support in changing the position of the review form on the product page.

However, our plugin supports the review shortcode and review form shortcode in case you use a page builder to build your product page, you can add them to view the reviews and review form where you want.

See our documentation to use shortcodes: https://docs.villatheme.com/woocommerce-photo-reviews/#page_section_menu_3142

Let us know if you have any other questions regarding this plugin.

Best regards.

Hi,

Thank you for reaching out to us.

Yes, you can access full features with the pro version, which is purchased here. However, it’s important to note that, each license can only work for one individual project. Which means if you have 2 different websites, even if one of them is staging site, you would still need a valid license: https://help.market.envato.com/hc/en-us/articles/115005597566-Licensing-Requirements-for-Test-Sites-Clarifications-and-Guidelines

You can share one plugin license to subdomains if you’re using multisite feature of WordPress to create a network though.

Best regards.

Hi,

Thank you for reaching out to us.

We’ve released the version 1.3.9 compatible with COT since April 2023, May I know if you’re using the latest version?

Best regards.

Hi,

Thank you for reaching out to us.

Our plugin covers the Coupon for reviews feature. But we don’t have the rule/condition for review approval, I’m afraid. We only have one option that help restrict number of reviews a user can leave.

Best regards.

Hi,

Thank you for reaching out to us.

You can paginate your product reviews: https://prnt.sc/68QqknBlMA14

It also works for the “Load more” button.

For your specific request of review with image, you can try the Filters, using Image filter by enabled “Select Image filter by default”: https://docs.villatheme.com/woocommerce-photo-reviews/#page_section_child_menu_3129

By that, it’ll always display reviews with images.

Best regards.

Hi,

Thank you for reaching out to us.

Actually, the video should not be auto play. They’ll show a thumbnail there and will play when users hit the Play button. It’s working that way on our demo.

How is it like on your end?

Best regards.

But when I check your demo it’s auto playing

It’s still working on my end. However, it’s already supported in the pro version that the video is not auto play. If you decide to purchase it, I can send you a latest version that has an option to enable/disable autoplay.

Hi,

Thank you for reaching out to us.

It’s unfortunate we don’t have feature to import reviews from Taobao.

Best regards.

Thanks for the link. This display issue seems to be caused by your theme. There’s a custom CSS on this submit button from your theme: https://nimb.ws/OTczK8U and https://nimb.ws/QwNHX7o

I would recommend contacting the theme support, they should be able to assists you about this custom CSS

Our official email address is: support@villatheme.com

But the Forum above should be accessible. You can open a ticket using this red Create topic button: https://prnt.sc/a1AX71c_4LM-

thank you. that is very helpful

Ok, But – please make sure the product’s images that are shown inside popups, has an ALT tag. Ther’s no such tag ATM which hurts SEO of website. Thanks

For those who found this thread and want to add the image and name of the products to the grid, I tried playing with the code. I’m not professional but managed to do so.

Go in the file: viwcpr-quickview-single-product-summary-html.php

Below the code line: if ( $is_shortcode ) { ?>

Good luck!

Hi,

ALT tags for product images in reviews are automatically generated by default unless there’s interference from custom code. The SEO performance also relies on the content you provide.

Unfortunately, we don’t offer support for custom code, but if you have any other questions or concerns within our plugin’s capabilities, feel free to ask!

Hi! I wanted to suggest a new feature that doesn’t currently exist. I’ve looked into shortcodes, but they probably don’t solve what I described above. Let me try to describe the process: a buyer receives a product and should leave a review, but they’re too lazy to read the email and follow the links; they don’t want to waste time.

Your plugin suggests displaying a ‘leave a review’ button next to the order in the order list. However, for this, the buyer must log in to their account, which isn’t always done before a new purchase, and they might simply not want to click the button.

I propose a different feedback request process: the buyer returns to the site to view other products. If they’re logged in, the plugin will determine that this client hasn’t left reviews for previous purchases and will show them a pop-up window with a request to leave a review (the pop-up window appears on the page where the buyer currently is). The buyer is likely to leave a review since they’re already browsing new products and aren’t leaving the current page to do so. They select stars in the push notification, after which a pop-up window appears asking them to leave a message and a photo. If the client declines and closes the push notification, with the appropriate settings, this push notification will be shown 1 or 2 more times at another time when they’re on the site (reading a blog or selecting new products).

Thus, a client returning to the site will leave a review in 90% of cases. This is convenient. We used to have such a plugin, and people willingly left reviews, but now this WordPress plugin is no longer supported, and we’re looking for a similar solution

an example of such functionality, this plugin is no longer supported, but you could understand. This functionality collected reviews very well, since users left them in the process and they did not have to go somewhere or go to their personal account in the list of orders for this. Almost every customer of ours has left feedback. https://wordpress.org/plugins/order-reviews-for-woocommerce/

Thank you for sharing your valuable feedback and suggesting a new feature for our plugin. We appreciate your input and the detailed description of the proposed process.

While we understand the convenience of the suggested feedback request process, I regret to inform you that our current plugin does not have this specific functionality. However, your insights are valuable to us, and we’ll certainly consider them for future updates and improvements.

If you have any further suggestions or if there’s anything else we can assist you with, please feel free to let us know. We value your feedback and are committed to enhancing our plugin based on user needs.

Hi,

Please take a minute to raise a ticket on our Presale support forum,> provide us with more information, we will dig into this issue.

Best regards.

Thanks. I realized I had missed an update and that fixed it.

Thank you for your confirmation.

Hi,

Thank you for reaching out to us.

It’s unfortunate the feature of importing reviews using Chrome Extension is not available in the free version.

Best regards.

Thank you for the updates regarding admin reply. I see they’re visible on your site now, it’s great to hear you sorted it out.

Also, I’ve checked the Vote up high to low option on my site, it doesn’t hide the review reply at all. I think it’s still a site specific issue. Perhaps it’s also a conflict. Additionally, please ensure you’ve hit the option number 2: https://prnt.sc/2pnmmUrBWNmP

If you want us to take a look at that, we’re happy to. Feel free to update us on the Support Forum anytime.

For the color, we actually have color options for grid section and some other color design settings. You can also add additional CSS for specific designing goal.

That section is not visible on the plugin, something might have been went wrong we don’t know. When we set a based arrangement our responses disappear

Yes, I got your ticket. I’ll keep you updated there

Hi,

Thank you for reaching out to us.

I’m afraid this is not possible, unfortunately.

Best regards.

Hi,

Thank you for reaching out to us.

Yes, it is. To ensure it works on your site environment, you can try our free version: http://bit.ly/woo-photo-reviews

Best regards.

Hi,

Thank you for reaching out to us.

This plugin can import reviews of Aliexpress products, and you can assign reviews from many Aliexpress products to a WC product(s). You can see this part of our documentation No3.

Best regards.

Hi,

Thank you for reaching out to us.

1. Yes, you can create a review page which displays all product reviews using shortcode. Please visit this documentation for details: https://docs.villatheme.com/woocommerce-photo-reviews/#page_section_menu_3142

2. I’m afraid we don’t have that Reviewed on: xxx at the moment. But if you use Grid style, there’s option to show product summary under reviews on popup. You can view on our demo: https://new2new.com/?item=woocommerce-photo-reviews

Both features are pro’s. However, you can try our free version for a better view: http://bit.ly/woo-photo-reviews

Best regards.

Hi,

Thank you for reaching out to us.

I’m afraid not. Our plugin’s major function is to customize WooCommerce’s reviews and import reviews from platforms. It doesn’t have affiliate function or connect to any affiliate plugin.

Best regards.