All these texts are in the W2DC po file. Using PoEdit application you can use search option, press Ctrl+F

Thanks for your answer. However, not all strings are found in the W2DC-en_US.po (which I copied to W2DC-ar.po). Examples of some missing strings are: “Phone” and “Country”. Also some of the translated strings are still displayed in English such as “website” and “Categories” while others appear translated correctly.

These are names of content fields. You can edit them on the Directory Admin -> Content fields page.

Thank you for point this out. We have translated most of the site now. However, there are still a few strings that we can not translate (beacuse they either do not appear the translation file, or still show in e=English, even if translated) as you can see on the following link. These strings are “home” in the breadcrumb, “Contact Information”, Comment, Map, and all the controls of the mapbox map. Can you point out how those strings can be translated. https://zafafplanner.com/listings/%d9%85%d9%88%d8%b3%d9%89-%d9%82%d9%88%d8%a7%d8%b3%d9%85%d9%8a/

Hello,

unfortunately, the plugin does not manage users pages. It gives a link on an username when user filled in website field in his profile.

hello, ive had some code changed to work as required, to help save me some money when a pin is opened it is set to center on map this works but is not as intended as the window opens up too high.. “id like the window to be what is centered. could you help with this?

Hello,

the info window can not set the center of a map. You can only increase map height in settings if the window is too tall.

its ok i have got in contact with developer to fix this for me have to make js changes. but can be done , i have another question that will complete all help with this plugin i notice that some fields are set as required when making a pin, how can i make uploading an image ( logo ) required thanks -ryan

You can add this code into w2dc/addons/w2dc_fsubmit/classes/submit_controller.php

if ($validation_results = $w2dc_instance->media_manager->validateAttachments($errors)) {

if (empty($validation_results['attached_image_id[]']))
    $errors[] = 'Images required!';
else

thanks !! this worked great how do i get the red(*) next to the header?

Hello,

probably you did not create required pages with [webdirectory] shortcodes. Copy shortcodes from directories admin page.

These were working pages and randomly stopped working. None of the listings have permalinks. Your answer dooes not make any sense. Thanks.

It’s ok, do not worry.

How do we fix this? Do you need additional infromation or? I sent screenshots already. My client is upset, this stopped working the day of the launch.

Look, I pointed you to the shortcodes pages. You answered my reply does not make any sense. So there are no problems I guess. Do not worry. It is ok?

If you really want to solve this problem, of course, we need more information. Actually your screenshots did not make any sense. We need information about shortcodes, Because if there are no [webdirectory] shortcodes – permalinks will not work, there are no pages to display listings. How do you think, I mentioned shortcodes just for fun?

Right now I do not have any idea how your pages were built, pointed you to shortcodes directories admin page, and got your excellent reply “Your answer dooes not make any sense.” This is something.

The pages were working fine previously. The main directory pages which contain the shortcodes work just fine. The individual directories do not open. The screenshot that I sent showed that there is no permalink on the individual listings any longer.

The shortcodes are on the directory pages. These pages were working with no problem for some time now. Your reply doesn’t make sense, because the shortcodes are on the page. Please let me know the next steps. If you need more information, please identify the information you need.

Also please understand that we did several hours of troubleshooting prior to reaching out in case it was a simple issue that we could solve ourselves or user error. Since everything is working but the single listing links and no permalinks are generated for new listings. and the permalinks for the EXISTING previously working permalinks have disappeared, I need to know what the next step is.

I would appreciate your patience as well. I am not used to being spoken to so rudely. If you are unable to correct the issue, please direct me to the person who can.

Is there a higher support option? I am happy to follow whatever instructions you give, but I need to get this issue resolved or start over with another plugin which I’m trying to avoid. You’re an elite author which is why i went with your plugin. I’m happy to provide what you need to help provide support. I have stated through every request what we have done to fix the issue and provided screenshots. You provided a fix that didn’t make sense considering the troubleshooting we had already done prior to reaching out. Please let me know if you are unable to provide support for this item. My client is unhappy, so I am unhappy. Thanks.

Still waiting information about shortcodes you have built your pages.

Sure. Can I have an email to send private info to rather than the forum?

You can send private message through contact form in my profile.

In your message I see only one shortcode you are using [webdirectory-listings]

Please create a page with [webdirectory] shortcode as explained in the installation guide https://www.salephpscripts.com/wordpress_directory/demo/documentation/

Thank you for that. I confirmed we do have this added. As you can see, the sing;e listings are working for this page: https://www.greenbeltonline.org/business-directory/ but not for this page https://www.greenbeltonline.org/arts-directory/? Do you have additional direction?

Hello,

1. does it work on other pages of your site? There is some info in the troubleshooting article in the documentation

Problems with Facebook sharing

For sharing in Facebook any page must contain some special meta tags in its HTML source code. For correct sharing directory plugin inserts own meta tags on single listings pages. But another plugins (or themes in some cases) can add own meta tags as well. This may cause sharing issues.

Try to find this conflicting plugin and/or a setting to switch off adding meta tags for Facebook. This is the only solution

2. does it work on other pages of your site? Meta descriptions should be set for Directory Categories and Directory Locations taxonomies items

3. and 4. I see missing jQuery error message in browser console. The reason could be in caching system you are using on the site.

Hello, for some reason font-awesome styles file of the directory plugin does not load on your site. Instead it loads another font-awesome file (probably from another plugin), this is the reason of this issue.

Hi Shamalli,

Thank you !!!

I had installed Font Awesome Plugin.

I have now Deleted it and Listing window is back to normal.

Strange how the Fa Plugin can conflict with the fa you are using. Can this be looked at in future releases to be able to use fa Plugin, seeing as how it’s the same fonts from FA. Similar problem to using .png files etc

Kind Regards,

Wayne

Hello, this is not that thing we can manage from our side just because that plugin cuts of required file.

Hi Shamalli,

Ok! I understand.

I have my site just about where I want it, Thank you.

But just 1 more troubling small issue.

In the Listing Levels I ONLY see a White Square in Chrome and FO59 in Firefox.

I have Inspected the Elements in chrome and it is calling –

Don’t know why it didn’t allow the code I put after calling- but I’ll just tell you it is w2dc-hint-icon

I edited the CSS file and removed fo59 and just put a ? but it only works with firefox. So this has something to do with the CSS. I am looking at your DEMO site and I can see the ? ok . And the CSS looks the same

Hi Shamalli,

OK – The Hack to the CSS worked. I just had to refresh the Google Chrome browser.

As this is just a Temporary HACK to the CSS.

I would like you to provide me with a proper FIX please!

Kind Regards, Wayne

What exact FIX do you mean?

Currently I do not see any issue on that page.

OK,

You don’t see an issue because I replaced some code in the CSS file. BUT it’s NOT Correct.

If you have a look at the CSS on this page: https://dronebusinessdirectory.com.au/submit/ Look at Line 2632 I removed what should have been Font Awesome fa059 and PUT a ? in its place because it was NOT showing the Font Awesome f059 which is a question mark.

Please look at YOUR Demo Site and it’s CSS. My CSS was the same BUT Font Awesome for the Hint Icon Was Not Showing.

I don’t want to just leave it with what I put in the CSS as that is NOT correct Coding.

Kind Regards, Wayne

This is because of your theme’s style. line 113

It makes all links on the page font-family: Arial, ‘Arial Unicode MS’, Helvetica, Sans-Serif;

But our hint icon link requires font-family: ‘FontAwesome’;

Hi Shamalli,

OK, But I see the SAME fonts in ANY Default Wordpress Theme I try to use. example: Twenty Sixteen, Twenty Seventeen, Twenty Nineteen.

Shouldn’t your Web Directory work with these “Default” Wordpress Themes, given that Web Directory 2.0 was built to be run in Wordpress.

There is no mention of FontAwesome in the above themes!

I thought your code was making reference to FontAwesome and calling the fonts from outside source. that source being fontawesome.com

So my main question is: Why will it NOT work using the Default Wordpress Themes?

Any idea please!

Kind Regards, Wayne

Please, May I also add.

I have looked at YOUR DEMO Site: https://www.salephpscripts.com/wordpress_directory/demo/submit-new-listing/

And searched your style.css , you have NO mention of FontAwesome in this stylesheet either, yet it shows correctly ????

I Only see FontAwesome in fontawesome.css NOT your style.css of:

www.salephpscripts.com/wordpress_directory/demo/wp-content/themes/w2dc-theme/resources/font-awesome/css/fontawesome.css?ver=5.1.1

Kind Regards, Wayne

Hello,

So my main question is: Why will it NOT work using the Default Wordpress Themes?

this is quite strange logic in your main question. The plugin WORKS with ANY default wordpress theme. ANY wordpress theme SHOULD NOT and WOULD NOT forces links to follow ANY specific fonts. This is the basics. But YOUR theme forces ALL links to follow ONLY those fonts. This is how CSS works on YOUR theme. Sorry, but we can not and do not want to teach you these basics. You can find tons of information how Cascading Style Sheets work, of course, if you are REALLY interested.

Also why do you look at OUR DEMO site THEME style when you are working with PLUGIN’S styles? Of course, you will not find anything in THEME style, because hint icon link persists ONLY in the PLUGIN’S styles. Quite strange logic, by the way.

Actually, it looks like you are trying to find a bug in the plugin instead of fixing the issue in your theme. I definitely can say this is bad idea. All known simple bugs were fixed 5 years ago, there is nothing you can find here.

Hi Shamlli,

Ok,

So I am not a Coder and don’t understand coding properly. Actually, I don’t understand your Answers.

1.You Say the Plugin works with ANY Wordpress Theme.

2. But it has the SAME error in ALL of these themes I try: Twenty Sixteen, Twenty Seventeen, Twenty Nineteen.

3. You now say :And I Quote you ” you will not find anything in THEME style, because hint icon link persists ONLY in the PLUGIN’S styles”

So, if hint icon ONLY persists in PLUGIN’S Styles – THEN it is the PLUGIN that is wrong is it not?

4. I Quote YOU again ” This is because of your theme’s style. line 113

It makes all links on the page font-family: Arial, ‘Arial Unicode MS’, Helvetica, Sans-Serif;

A. This is why I was looking at your Theme. Because you say the problem is in MY Theme. Yet you Also say it is in the Plugin.

5. Is it Both, because you are confusing me as to where to find the problem.

Is it in the Plugin Theme OR Wordpress Theme.

Your Quote again: “The plugin WORKS with ANY default wordpress theme. ANY wordpress theme SHOULD NOT and WOULD NOT forces links to follow ANY specific fonts.

A. SO I use the Defult Wordpress Theme and the problem is still there A. SO I use the Defult Wordpress Theme and the problem is still there

6. So if I use the Default Wordpress Theme, Why do I STILL have a problem.

I know this is long winded Question and Answer, But I am trying to understand !!!

Kind Regards, Wayne

We replied 2 weeks ago:

Hello,

This problem is a very common server related issue. In most of the cases not created by a particular theme or plugin, nor by WordPress.

Here are some recommendation how you can fix this https://docs.presscustomizr.com/article/326-how-to-fix-a-curl-error-28-connection-timed-out-in-wordpress

Otherwise you can ask your hoster support.

Hello,

I tested on 2 different accommodations and the 2 hosting companies answered the same thing: “If you have the address that your plugin contacts, we can then see if it is blocked at our level. Without the address, we can not investigate at our level. ” If you can give me this address, I will communicate them to you.

Thanks for your help. Best regards

Hello,

the plugin does not contact any address from the background.

It sends requests to envato API when you click to verify your license. It sends requests to maps geolocation service when you are trying to search addresses by radius. But it never contacts any address just in the health tool of Wordpress.

Did you test it on fresh wordpress installation?

Yes, on two different hosts and for one on two different types of server and it’s always the same thing. I can give you access to a Wordpress, all fresh, that you can even reinstall, without any plugin activated, you can activate your, and no other theme than 29.

Best regards

Yes, we can look at your site backend. Would be glad to research it through FTP as well.

You can send private message through contact form in my profile.

it is done

OK, I deactivated directory plugin and still 2 critical issues on your site https://prnt.sc/o00dk9

Disable also latepoint because this plugin to the same error as yours. And watch what happens in “health site” when you enable or disable your plugin.

Give me the addresses queried by your plugin to do this kind of test. 0.081 curl -s -w “%{time_total}\n” -o /dev/null 172.217.3.206 0.406

curl -s -w "%{time_total}\n" -o /dev/null http://www.google.com/

This looks like it calls a link to update by this address

this does not happen with the envato token, yet it is well created. I try with another

Whole code you can see in the w2dc/classes/updater.php

$url = "https://api.envato.com/v3/market/buyer/download?purchase_code=" . $this->purchase_code;
$curl = curl_init($url);

$header = array();
$header[] = 'Authorization: Bearer '.$this->access_token;
$header[] = 'User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:41.0) Gecko/20100101 Firefox/41.0';
$header[] = 'timeout: 20';
curl_setopt($curl, CURLOPT_RETURNTRANSFER, 1);
curl_setopt($curl, CURLOPT_HTTPHEADER,$header);
curl_setopt($curl, CURLOPT_REFERER, $_SERVER["HTTP_HOST"]);
curl_setopt($curl, CURLOPT_HEADER, 0);
curl_setopt($curl, CURLOPT_RETURNTRANSFER, true);
curl_setopt($curl, CURLOPT_ENCODING, 'UTF-8');
curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, 0);

$envatoRes = curl_exec($curl);
curl_close($curl);
$envatoRes = json_decode($envatoRes);

This began some weeks ago after wordpress update.

All forums, all threads I have found about this problem points to the old cURL version on the hosting.

No tokens work with your link.

yet since the termal curl -s -w ”% {time_total} \ n” -o / dev / null https://api.envato.com/v3/market/private/user/ac 0.414

Hello,

this looks like javascript error(s) on your site breaks functionality of the directory plugin.

Your support has expired. We would recommend you to renew it for getting further assistance from our team.

Hi Shamalli,

We have purchased the plugin again for another 6 months of support. Would you be able to help us further in troubleshooting our issues with the plugin?

Thanks

Hello,

this field could be in the advanced search section, clicking on the ‘More filters’ button will open advanced search section.

Also did you add checkboxes items in this field?

i already did all needed, but no additional filters showing there, if you need i can share admin credentials with you, please let me know how do i send you credentials..

You can send credentials through the contact form in my profile.

Ok, i just sent message with required credentials, please look into it and let me know soon, Thank you.

As I see jQuery library loads in your theme in the footer of the page instead of native wordpress jQuery in header. It causes this problem.

Hi, thank you for the info, can you please tell me how do i add more options in Order by section as shown in this screenshot, http://prntscr.com/o3dfx8 currently only two options there.

Hello, what exact options do you need to add?

Hi, there needs to be more like category, location, or any other custom fields added to directory.. another thing noticed, dont know why but even i enabled frontend submission for directory listing, it is not working, look at these two screenshots .. http://prntscr.com/o615bx and this http://prntscr.com/o6178j it shows shortcode itself instead showing submission form.