253 comments found.
amazing plugin,, i have idea for this but i cant build it, how about if is implementation for non wordpress, its be awesome
The plugin is only for WordPress, sorry. You can use the threesixty.js plugin. Cheers!
Does this plugin only work with products? I’d like a 360 view of our customers boiler, but were not actually selling it and its not a product, we install them and the finance is dealt with separately. But I have 24 sequential images and I’d like to just display it as an element next to some text on the home page.
Hi there! You can add 360 views to any WordPress post or page using the shortcodes. Also if your homepage has a sidebar area you can add 360 view as a widget. Cheers!
Hi there! Can the images react o n l y on hovering withe the mouse over the object w i t h o u t having to click ( drag ) ) thx
Hello I just bought your plugin but not working with my theme
EXAMPLE: https://www.boutiqueottoman.com/shop/men-collection/class-aqeeq-ring-copy/
Hi there! We have approved your refund request, as we can’t help you until the end of our vacation. Sorry for the inconveniences.
This plugin is very awesome but, unfortunately, it didn’t work in my WP setup. The support was kind, fast and really qualified: after suggesting me various tests, they offered me a refund. What to say? I can only recommend it!
Thank you very much for the feedback. We are sorry that our plugin didn’t work for you and glad you have found another solution. Cheers!
so this plugin is no longer being developed and won’t be including lazy loading? I am so sad to hear you won’t be developing it as it seems like this plugin will really be gaining traction as people start to get hooked on 360 views of products.
The plugin is not actively developing, but we add some new features time to time. What do you mean by lazy loading? Thanks!
lazy loading means that you don’t have to wait for every image in the 360 sequence to load before it starts playing it loads a few images so it can begin rotating then proceeds with loading as images are needed …. https://en.wikipedia.org/wiki/Lazy_loading
This is something we won’t add soon, as we aren’t sure how good it will be for the UX. The main goal is to show a smooth animation. Showing images frame by frame may seems clanky, as it may take different amount of time to load images, the animation may twitch. This is something we should investigate more before implement. Thanks!
Hi – Is it possible to have BOTH a 360 image and a product image gallery?
Hi there! This might be tricky and depends on the theme you are using. Please contact us to support@topdevs.net and may be we will be able to find a solution for you. Cheers!
I can’t get this to autoplay. Such a crucial feature!!!! Please advise!
Hi there! There is an autoplay option added for shortcode, widget and Woo product. Have you find it? What you are trying to use? You can contact us with Contact Author button on this page. Thanks!
Thank you. Figured it out!
Hello, is this plugin compatible with WooCommerce 3.0?
Hi there! We have just released the latest Smart Product Viewer v1.4.6 and are waiting for Enavto team to approve the update. It has a support for WooCommerce 3.0 and should be available for download soon. Cheers!
That is perfect! Thank you very much, I am looking forward to it 
Hi, if I install Product Viewer is it compatible with Visual Composer enabling us to position the Viewer in the structure we built for the page? Or do we need to custom code the location in the text box?
Hi there! There is no special component for Visual Composer, you can only add it with shortcodes via Text block. Cheers!
Thank you
Then how do we regulate it’s position ?
Text block can be positioned the same way as any other Visual Composer element. The 360 viewer just will be inside of it. We will try to make a short demo video soon.
Hi there. We purchased your plug-in and installed our homepage. However there are some problems.
1. When we scroll the bar, images move with white flickering. 2. We cannot change scrollbar’s design. It doesn’t work just always same.
White flickering may happens only first 360 degrees and in Firefox, Edge browsers. This is something we can’t rely on at the moment. Can you please elaborate on this: “It doesn’t work just always same”? The only thing you can change within plugin is a scrollbar color. All other changes should be done with your custom CSS.
Hello, I have one more question Dose your plug-in work with Visual Composer ?
Hi there! As we answered to your previous comment, there is no special component for Visual Composer, you can only add it with shortcodes via Text block. Cheers!
EXCELLENT! GOOD SUPPORT! THANKS! Хотелось бы особо отметить качество плагина и великолепную обратную связь автора! Спасибо что вы есть! подписываюсь на ВАШИ обновления!
We always glad to help. Cheers!
Hello I have pre-purchse question
I’m using wordpress template ‘OBERON’ (https://themeforest.net/item/oberon-an-alluring-portfolio-theme-for-agencies-and-freelancers/19405238?s_rank=1).
Can your plugins be integrated with my wordpress theme ?
Hi there! Our plugins should work fine with any theme. There might be a small issue with Smart Product Viewer plugin and WooCommerce product image on some themes. But we can easily fix this with a small code snippet added to the theme. Cheers!
Hello mate!
Great plugin, really good utilization of threesixty librarry. 5 stars from me.
Pre-purchse question :
going to use it with Merchandizer theme (themeforest), and I have really strong feeling its not going to work out-of-the-box replacing the main image with 360degree one. Can you please confirm, if there will be any problem you will be able to resolve the compatiability with the theme I use as a product support, or it can be only done after charging additional fee for the compatiablity, or you dont provide such support at all?
This is important for me to know
Having issue with plugin, image is frozen and stick at 0% – Have changed “define( ‘SPV_AJAX’, true );” as instructed and disabled cache plugins but still not working, any help would be great.
We are looking for a reason on your website. We will keep you update with your e-mail ticket. Cheers!
Pre-Sale. There seem to be a lot of ‘issues’ with templates and image hooks, is there a way to get around this from your side? I’m producing images to be used on a clients website and I think they are using the flatsome theme. If it does not work ‘out of the box’ you can be sure they will blame me for it 
Do you have a solution for this? My client wants to buy this plugin and I know he’s not really capable of doing anything that has to do with the least bit of code altering. Do you have a demo/stripped version of the plugin to test with?
Hi there! There is not much we can do about this from the plugin files. We have a small code snippet that fix the issue. The place to put this code is depends on the theme you have (even the versions of the same theme) and your needs (if you want to show both default gallery and 360, or just 360 view, etc).
Usually clients send us their theme files we add the code and send them back, better to use child theme in this case. If you think this won’t be possible to update your clients theme, then you probably should look for another solution. Cheers!
Ok, thanks. Is there or will there be an option to work in columns? Like adding multiple angles to one image, each made of 36 images so you get a side and top view for instance?
No, there is no feature like this and probably won’t be. You can place two differnt views next to each other via shortcodes though.
Hi 1-how can have it in widget area responsive ?
2-do you guys have plan to work on this plugin and add features ?
hotspot / zoom / ...
Hi there! Smart Product Viewer widget is responsive, may be the issue with your sidebar? Unfortunately we have no time to add any features at the moment and can only support and bug fixing. Cheers!
Hi a small question before purchase, I have bought woocommerce 360, works fine, but when selecting attributes in variable product like color, it doesnot change the image. Its always showing 360deg image only. Does your plugin work in this case ?
Each variable product has its own images and extra gallery images as well, when attribute will be selected, does this plugin override 360 image and replace with its variable image? Please let me know.
Thank you
Hi there! Unfortunately variable products is not supported by our plugin. Cheers!
Hi, can this plugin be used with the Divi Theme, was it tested? Thanks
Hi there! Our plugin should work fine with Divi theme, though we didn’t make any tests. Feel free to contact us if you will have any troubles with Smart Product Viewer and Divi Theme. Cheers!
