This author's response time can be up to 2 business days.
Is there a way to stop the animation on the final image? I want the images to play on scroll down but stop on the final image frame, because it is currently jumping up and down as it moves from frame 10 straight to frame 1 again.
Hi! Unfortunately there is no way to do this, sorry.
Hello how can I import smart products views using any bulk method like a csv file?
Hi! Unfortunately, there is no way to bulk export products. Though we didn’t explore this question and maybe there are some powerful plugins who can handle this kind of export. Cheers!
I have the way to export but I dont know ho to import =(
Have you considered WP All Import plugin or similar?
why when I select a color variation the product image do not replace the 360 view for the image product and the prodcut galery also doesnt load the images.
Hi! Please send us a URL link to the page you described to firstname.lastname@example.org Thanks!
I have it on locally
the access is (check my private message)
Unfortunately there is no support for color variations with this plugin, sorry.
I have this plug in
and I would like to add 360º view in the image gallery of this quick view but I don´t what files do I need to modify and what code do I have to insert.
Could you guide me please?
We do not provide support of third party plugins, sorry.
Please, integrate it with EDD
Hi! We don’t have plans to integrate it with EDD, sorry.
Hello! Is it possible to set a rotating speed when mouse dragging? Like interval parameter but for moving with a mouse. Thank you.
Hi! You can try to increase default 40ms interval shortcode parameter to something like this [smart-product interval=”80”]. Though we recommend to use at least 36 images for smooth animation. Cheers!
Pre-Purchase question. Do you have a lazy load mode available in the plugin or do all the images load on page load?
Hi! All the images load on page load. Cheers!
When will you add option to start loading 360 image by pressing start ? ( now is loading automatically and there is no way to make it work with lazy load, so page with 360 images has couple megabytes … ).
Hi there! We are not actively developing our plugins at the moment and can’t give you any estimate, sorry.
please delete this post…i find an answer
Hi, do you plan any update? I read about bugs with Php7 with SmartProductViewerTinyMCE and ThreeSixtySlider.
Hi! We don’t plan any update in the near future. Can we ask where have you read about PHP7 bugs? We don’t recall any comments here about this issue. Thanks!
This would be displayed in front and backend if i enabled debug mode. its in the first lines in both .php files when the two classes would be opened
Is there an iframe or an image link that can generated
Hi! Can you please elaborate?
We are using the plugin with 16 images per product.
When dragging the mouse to rotate the view it seems that the rotation is very fast and sensitive.
Is there a way without increasing the number of images to slow down the mouse rotation speed? let’s say 1 image every 30px that we drag the mouse?
Same questions apply with the scroll down rotation effect. The user experience with the low amount of images (16) is very poor.
Please advise how we can improve
Hi there! Plugin requires at least 36 images for a smooth animation. There is interval parameter that may adjust the speed a little. We will check more on this and answer to your e-mail ticket. Cheers!
Could I use images without background in this plugin?
Hi there! Yes, you can use transparent images. Cheers!
Really great plugin! Easy and flexible to use. You guys rock.
Thank you for the feedback. We glad you like it. Cheers!
Hi, can this plugin be used with the Divi Theme, was it tested? Thanks
Hi there! Our plugin should work fine with Divi theme, though we didn’t make any tests. Feel free to contact us if you will have any troubles with Smart Product Viewer and Divi Theme. Cheers!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $8