253 comments found.
Hi, Presale question,
Can the navigation icons be changed easily to my own customised ones?
And will it work on https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492?_ga=2.17119545.1694589165.1525296717-214151823.1525296717 even though it has Its own built in 360°
Regards
Hi there! You can change icons to your own with a bit of CSS. You may contact us to get help with this. It should work with any theme if you add it via shortcode. Though the WooCommerce Product gallery might be tricky sometimes. Anyway just contact us if you have any troubles. Cheers!
was the project plugin abandoned?
Hi there! No, we still maintain to make sure it works with latest WP version and no bugs occur. However we do not actively develop it, no major improvements or new features to expect in foreseeable future.
Hi!
“Option to show default gallery or thumbnails together with 360 view (works with ONLY some themes, no guarantees)”
Which themes? 
Thanks!
Hi topdevs, prior to purchase, I’d like to ask if I can use an 360° view additionally to my static image for my product in WooCommerce? Is that possible?
I understand the 360° view can replace the static product image, but I would love to show both (like 360° when the customer is looking at the product detail page and has gone through all static images in the gallery for that product first, so is highly involved in the product’s details).
Thanks in advance, Sam
Hi Sam! You can add the 360 view to the product description using [smart-product] shortocode. Unfortunately there is no way to integrate the viewer inside the gallery anyhow. Cheers!
Hello,
Is it possible to Center Output of this Shortcode? I would like that images appear on the center of the screen. I am using Wp Bakery builder …
.threesixty-image { margin: 2% auto; }
Cheers!
Hi, do you know how I can take these photos in a way that she stays uniform? Because if I take manual I can change the camera of possession without wanting.
Maybe this post would be helpful for you https://www.ecwid.com/blog/guide-to-360-product-photography.html
I want to have the 360° view be activated just on click on a 360° button. Standard view are just images and after clicking the button the woocommerce-product-360°-images will replace the images. Is this possible with this plugin?
Hi there! Unfortunately this is not possible with our plugin, sorry.
Can you tell me why your plugin seems to load the 360 views very slow. I’ve tested it from serval diffrent locations and it’s the same. Ex. http://topdevs.net/smart-product-viewer/ the car loads very slow is it because of the number of pictures loaded ??? I would like to use your plugin but right now it’s too slow
Pre buy question : Can this plugin use for multiple attributes like shoesofprey.com
Unfortunately not, sorry.
Hi I try to make it work in any way but can’t make it happen. This is the link http://www.marquezestudioimagendigital.com/shoe/#.WlZa1elKYTs I deactivate some other plugins in my page but nothing happens, ¿ it´s necessary to buy it first? I can’t see any activation link, can you help me, I have tried for various days.
Hi there! You have 2 jQuery scripts loaded on your website, this often cause similar issues. First jQuery script is added by our plugin using wp_enqueue_script(“jquery”) and this is correct way of adding scripts in WordPress. Second jQuery script is added by your theme
<!-- WARNING -->
<!--IF YOU HAVE THE WP-prettyPhoto PLUGIN INSTALLED - DO NOT MOVE ANY OF THIS JAVASCRIPT ABOVE WP_HEAD (bad things will happen)-->
<!-- JAVASCRIPT GOODIES-->
<script type="text/javascript" src="http://www.marquezestudioimagendigital.com/wp-content/themes/hyperion/inc/js/jquery-1.4.1.js"></script>
this script added in wrong way and is outdated.
You need to remove the code that adds jQuery from your theme, or you may remove it from our plugin, but you will need to add our plugins script manually after your theme jQuery. However, you may have similar issues with other plugins if you keep calling jQuery in a wrong way. If you are not familiar with coding, please contact your theme author.
You can write us to support@topdevs.net for more info.
Cheers!
Thank you for your quick answer, I remove the first line of pretty photo plugin and your plugin works, but I lost the function of the theme slider on top. I.m going to contact you through your support line,
Thank you for your quick answer, I remove the first line of pretty photo plugin and your plugin works, but I lost the function of the theme slider on top. I.m going to contact you through your support line,
Hi! Love what your plugin offers! I like to use the product animation with the scrollbar and was wondering if the images could be linked.
Hi there! Sorry, but images cannot be linked. Cheers!
Hi! Can’t seem to activate the plugin. Wordpress up to date, when I click activate the page refreshes then nothing happens
Answered to your e-mail ticket. Cheers!
Hi man i wonder about responsiveness of this plugin if i set image size to 400 or more, then in the mobile devices it will be larger than display width.
is it possible to make it responsive ? http://imankhayyatan.com/portfolio-items/solvatten/thanks Iman
Hi there! The plugin is responsive and shouldn’t be more then 100% of its container width. Your container is larger then the screen, probably due to flex layout. Try add this custom CSS to solve the issue:
.fusion-column-content {
max-width: 100%;
}
thanks man. its fixed.
i want to have it on another website and i got problem while testing before buying new license.
i have send you emial within form on envato can you please check it ?
thanks
Hi, how can add the lightbox ?
Many thanks
Hi there! You can use a shortcode like this
[smart-product fullscreen=true]
Cheers!
Hi, I have a pre-sale question. Is this compatible with woocommerce variable products? Can I create a 360 spin for each variation?
Hi there! Unfortunately variable products not supported by our plugin. Sorry.
Pre-Sale, I searched the history of these comments and found two older similar questions without specific response. Can you tell me if this will work as a product photo in the theme called Flatsome? Thanks
Hi there! Yes, you can use it as a product image in the Flatsome theme. It will replace the whole gallery, you cannot set it as a part of default gallery with thumbnails. Cheers!
Plugin has worked great until about a week or two ago and now it is not loading and sits at 0%. Any thoughts would be much appreciated.
The website is located at: discovermixtech.com
Hi there! We see the jquery.migrate script included before the jQuery on your website, when it should be included after it. Have you installed any new plugins in the past week or two?
Thanks for your quick reply. I don’t recall installing any additional plugins recently, and I’m not sure how to switch the order in which the scripts are loaded. I do see that the migrate script is above the jquery script in the inspector, but everything I try in Wordpress does not seem to work. Any thoughts?
Sorry for the late reply. You can give as an admin access to your website and we can try to adjust the plugin’s code, so it work as needed. Please use support@topdevs.net for further help. Cheers!
PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; SmartProductViewerTinyMCE has a deprecated constructor
PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; ThreeSixtySlider has a deprecated constructorAlso on the back-end, I get this error in console
colpick.js?ver=4.8.1:520 Uncaught ReferenceError: jQuery is not defined at colpick.js?ver=4.8.1:520
Can you provide a solution, I like to keep my debug log empty.
Best regards, Bjorn
Hi Bjorn! All these have been covered already and the new version will be released soon. Cheers!
Thank you for the fast reply!
The new v1.5 is now ready for download from CodeCanyon. Please install.
Pre-purchse question: is there a max amount of images for a product. Is it posible to use 122 images for a product ?
Hi there! You can use any amount of images, but the more images you have the more time it will take to load the view. Usually 36 images are enough for super smooth animation this may be 72, there is no much point in more images. This page has an example with 18, 36 and 72 images you can check. Cheers!
