Yes, we provide any type of customization support related to mobile app development. Where we will set up everything and published the app on the Google play store. Also after published you will get the latest source code. If you want us to configure then you need to pay for the service please contact us via email.

What do you need to provide?

• Google play account access
• Website URL
• App logo
• App name, color theme, and details
• Your firebase key/access (if any)
• OneSignal key/access (If any)
• AdMob key/access (if any)

Extra:

• If you need an app logo, splash screen image, or any type of image design that’s also we provide based on your requirement we will charge.
• If you need to modify your website this support also we provide based on your requirement we will charge.

For payment or more details please contact via email: imrankst1221@gmail.com

We Warm Welcome you from the InfixSoft team. As per the Envato CodeCanyon policy, the support is not included with the license you buy. But in the case of our customer fetches any problem we will help free of cost. So cooperate from your side is very important. We always try to provide support with our best effort. Please notice that due to different time zone and government holidays sometimes you can get a late response. But we never ignore client requests. If you send us an email then definitely you get a reply.

License details: https://codecanyon.net/licenses/standard/”

Based on customer feedback we regularly update products and new features. So first follow the documents step by step and complete the setup. You can get ideas from YouTube videos but it’s not up to date always. After that in case of any issue search on the Knowledgebase website. Follow the website link below you will found most of the solutions there.

Knowledgebase website: https://help.infixsoft.com/
YouTube tutorial: https://www.youtube.com/playlist?list=PLV18_kimg8Kw5ZWc7BK7KmPk1Yptcq-qu

How to contact the support team?

Fist of all most of the issue you fetch is very common and can easily be solved. So, first of all, search for your problem here.

Android issue: https://help.infixsoft.com/category/rocketweb-android/

iOS issue: https://help.infixsoft.com/category/rocketweb-ios/

In case you don’t found the issue or not fixed then please send an email at imrankst1221@gmail.com to contact us with the below information:

• Your CodeCanyon purchase code
• Full page screenshot.
• Your Android Studio version.
• After which change you fetch the problem.
• Details of your issue.
• Guide me where did I found.
• Share test user ID and password (If need to access your website).
• rocket_web.io file (which you download from code config page).

Tips: Please follow the video tutorial step by step. Do not make any changes on your own and don’t test a random website. I hope you don’t fetch any problems. And if you stack doesn’t try the random solution.

keep in touch for future opportunities

• Website: www.infixsoft.com/
• Facebook: www.facebook.com/infixsoft
• LinkedIn: www.linkedin.com/in/imrankst1221
• Pinterest: www.pinterest.com/infixsoft
• YouTube: https://www.youtube.com/c/TheInfixGuy

Best Regards, InfixSoft Team

WebView needs to be configured based on different website implementation. Using one app not possible to describe all the websites. The demo app we are providing for showing how your app will look like, how many themes or styles you can use. So after buying the following to document configure your website will automatically solve.

In case not solved:

• First of all test the same feature in the same device chrome browser.
• If nor solved search issue on knowledgebase. Most of the solutions you will get here. https://help.infixsoft.com/rocketweb-knowledgebase/
• If not resolved yet then please contact with our support team if it was RokcetWeb issue we will provide you support: https://codecanyon.net/item/rocketweb-android-web-app-solution-webtoapp/22985174/faqs/41270