by m24 7 months ago
Great plugin and great support!
Author response
Thank you very much! I appreciate that!
Super Preis-Leistungsveerhältnis. Bin mit dem Tool und seinen zahlreichen Einstellungsmöglichkeiten sehr zufrieden
by iRolf 2 years ago
Excellent plugin, unique, very useful and with a very honest and fast support.
Works with a own smtp system but will be work with any smtp plugin too.
A lot of customizations and very lightweight and stable.
Amazing full functionality with very affordable price
Author response
Thanks, I'm glad you like PSN.
I've used PSN for three years now on a site to notify me of new bookings. No issues so far. Takes a while to understand the functionality but it is very flexible. Couldn't find the option to specify a custom "REPLYTO" though!
Author response
Thank you so much! I'm glad to hear that! The Replyto function will be added to the todo list immediately!
Pliugin causes multiple bugs/crashes on the website. Customer support is absolutely not responsive/inexistent. I do not recommend this item. You'd better look for alternatives
Author response
Sorry for not responding in the holidays. The last request you sent me was a question if I can help you setting up the plugin for a fee. I'm afraid I can't provide that.
The only "bug" report you sent me was a PHP notice generated by another plugin. On the one hand, this is not a bug and on the other hand, PSN is not responsible for it.
A great product from an author that delivers on his promises.
I have installed this plugin with no luck getting HTML emails to work. With plain text some characters are not displayed properly.
For wp_job_manager multiple emails are sent, even after following their recommendations in setting up rules.
I have opened two tickets and have received no response in over a month. There is no support for this buggy product.
Author response
Thanks for your feedback. There is support and the product works for what it's designed for. This is the 2nd 1-star-rating in 4 years. The first one's user did not understand the purpose of PSN ;-)
It solve all my purposes
I bought dozens of plugins and this one is probably the best I bought. He gets some awesome features (I was like "it will be cool if... wait, it can do that too! WTFFF", at least 10 times), and it UX is absolutely awesome.
Thanks a LOT. Really.
Author response
Thanks for this magnificent rating! :D
by Jubau 6 years ago
Unfortunally the plugin is not working correctly and the support didn't solve the issue during the 6 months of support.
Author response
Sorry that the bug could not be fixed. But this feedback is far too general. The plugin works very well and is very stable in the current version. You should have pointed out the specific issue.
very good
Emails look great, easy to setup. Subscribers love it.
Been in touch with Timo for some feature extension to PSN about a year ago, and since I worked and needed it for a customer, he kindly let me try it out before actually buying it. 100% kind and helpful support, plus the plugin is feature-packed and easy to follow when something (as a mistake I made in a rule) goes wrong and e-mails don't get sent. Sorry, but this is a no-brainer, and I will buy it again if I need some fancy notifications :).