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Discussion on Popup Plugin For WordPress - ConvertPlus

Brainstorm_Force

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2034 comments found.

nplatt

nplatt Purchased

Hey how do I add a Mailchimp tag and send it to Mailchimp along with other subscriber data? There are no docs on this that I’ve seen and the mailchimp docs are old, a lot of mailchimp has changed since the docs were created.

elvinag

elvinag Author Team

Hello,

Currently, Convert Plus does not support MailChimp tags. We will certainly see how we can implement it. However, we do have a work-around that’ll help you do this.

Could you please open a ticket at our support center, so that we can help you in detail?

Regards,

Elvina

Why do you continue to fail to provide the latest version of this plugin in the downloads section?

For example, WordPress shows 3.5.11 is available yet the download from Envato is still 3.5.10.

You are wasting my time and the time of all your other customers.

This is not appreciated.

elvinag

elvinag Author Team

Hello,

I’d like to inform you that Convert Plus version 3.5.11 was released yesterday at 11:15 am IST. It was released so people could get automatic updates through WordPress and also uploaded on CodeCanyon.

It does take a day or two for the team to verify the update and make it available for users. We have already uploaded it from our end and you should expect it available for download within a day or two.

If you are looking for a convenient option to update, it is recommended that you do it through the one-click update method that is possible when you have an activated license on the website.

Regards,

Elvina

elvinag

elvinag Author Team

HELLO EVERYONE :-)

We’re glad to be able to present Convert Plus with top notch customer service. If you have already purchased the plugin & looking for some help, please open up a ticket at our support center, post your question and our developers will be happy to help. We have awesome Video Tutorials you should check out as well.

If you are here to purchase Convert Plus and have pre-sale questions, please feel free to drop a comment.

Cheers! We look forward to serve you.
Brainstorm Force

Test Drive    Support Center    Video Tutorials    Facebook Page

Hi

I have a post-purchase question. What is meant by future updates? Will my one-time fee of 24 USD mean I have future updates forever? And can I use this plugin on let’s say 4 different sites? Will it work perfectly on Woocommerce?

Best Lars

elvinag

elvinag Author Team

Hello,

Thank you for getting in touch!

Here are the answers to your questions -

What is meant by future updates?

Future updates are all the plugin updates that may come with improvements, new features, and fixes as you see in the changelog here.

Will my one-time fee of 24 USD means I have future updates forever?

Yes, this one-time payment will give you lifetime updates.

And can I use this plugin on let’s say 4 different sites?

All the plugins sold on CodeCanyon come with a single site license and so does Convert Plus. You can use a single license of Convert Plus on a single website.

Will it work perfectly on Woocommerce?

Could you please elaborate as to how you’d like to use them together?

Regards,

Elvina

I have pre-purchase questions

1. Can your plugin identify which source of traffic that sign up as subscriber? For example how much % of people who comes from Google ads signup , % of signup from Facebook?

2. How do you solve problem about Google punish popup for mobile? Can it setup something on convertplus to solve this?

3. Does Converplus can make float text on the right of the screen , for example “Get discount here” and when customer click this , popup will show and ask them to sign up Email list?

Thanks

elvinag

elvinag Author Team

Hello,

Thank you for getting in touch!

Here are my answers to your questions:

1. Can your plugin identify which source of traffic that sign up as subscriber? For example how much % of people who comes from Google ads signup , % of signup from Facebook?

Ans -> Convert Plus supports referral detection according to which you can show or hide a popup when a user comes from a particular domain. If you opt to show a popup when a user comes from a particular link, you can track the conversions coming through it.

2. How do you solve problem about Google punish popup for mobile? Can it setup something on Convert Plus to solve this?

Ans -> Google does not like intrusive popups. It is up to you how you display a popup on the website.

Convert Plus is just a medium that will help you build popups. But, the way you implement it could be your choice. :)

Here is an article that will help.

3. Does Convert Plus can make float text on the right of the screen , for example “Get discount here” and when customer click this , popup will show and ask them to sign up Email list?

Ans -> Could you please show us an example of this so that we could help you better?

Regards,

Elvina

LBour

LBour Purchased

Hello How can I adjust the height of the modal? in the blank template I can adjust it as well as the rounded corners but I cannot add buttons. Thanks

elvinag

elvinag Author Team

Hello,

This is certainly possible.

You can control the height of the modal popup. Navigate through the customizer and follow the below path. Design -> Advanced Design Options -> Modal Height

We cannot add a button in a blank template in Convert Plus. We can use Custom Form HTML or shortcodes in a blank template to add a button in it. Here is an article you can refer to.

Regards,

Elvina

Pre- purchase question I want sticky menu on sidebar “get 10% off” like this https://ibb.co/PTTKK6J and when user click this , it will show popup to ask email, when user submit email , it will show popup with discount code. I watch your youtube video but I’m not sure whether it’s hard to do with your plugin, it need to create 3 popup, right?

1. first popup is small on sidebar show “get 10% Off” and link to second popup with shortcode 2. second popup that user leave their email with submit button 3. third popup show discount code

Here’s question ->

1. First popup can done with your plugin ,right? Do you have template or library for this , or need to use extra javascript code to do outside your plugin.

2. Here’s suggestion. I love your plugin because it has some feature such as referral detection. But on the frontend , I see another plugin show effect on letter such as fade in or shaking letter when popup load, it catch customer eye. But I’m not sure that you have visual effect on popup like this for popup in your library.

elvinag

elvinag Author Team

Hello,

Thank you for getting in touch!

I’d like to help you with your queries above.

First, I am not really sure whether I understood your idea of displaying a multi-step popup. Did you mean you wish to display a popup when a user clicks on a widget box or a discount banner in the sidebar?

If so, this is possible. You can add a banner with the discount displayed on it and trigger a popup when the user clicks on this banner. Displaying a discount code, post submission can be done by modifying the message displayed after successful submission. Or, you could also redirect users to another page where you display coupon code.

We have entry animations for popups, etc. but not for letters.

Thank you for the feedback! We’ll definitely look into this and see whether it can be done in the future.

Regards,

Elvina

sumerub

sumerub Purchased

Hello, is there support now to able to use the user submission email id as the reply-to address? Been using the form as a lead generation form and wish to use the notification email to be able to reply to the website user’s email id which is submitted. Clicking on reply just loads my own email address! Have to keep manually copy/pasting the email address in gmail. Quite a pain to do it on 100’s of submissions.

elvinag

elvinag Author Team

Hello,

Thank you for getting in touch!

I’d like to inform you that the subscriber notification email of Convert Plus is sent to the website admin or the selected email address after every successful submission.

This email contains the information capture through the form within the email body is sent from your website to you.

Therefore, replying to such emails won’t let you get in touch with the subscriber directly.

If you wish to send an automated response to the subscriber, it is recommended that you use an email marketing software that support auto-responses you can manage.

Regards,

Elvina

Hi, I have a pre-sale question, we’re currently using Thrive Leads and plan to abandon it because of its speed issues (loading large CSS & JS files and overloading the WP database with Clickstream data). I’ve seen some comments on speed here, 1) that you don’t have issues, and 2) Convert Pro is more optimized on speed vs. Convert Plus.

Can you elaborate a bit more on what you exactly do to optimize for speed, and how the two plugins differ? In times of Google Core Web Vitals coming up, this becomes an even more important topic.

Also would be great to get an updated test URL for both plugins (I found some here in the comments but they were not working). thanks Jan

elvinag

elvinag Author Team

Hello,

Thank you for getting in touch!

Here are my answers to your questions -

1) You don’t have issues?

Ans – All the plugins built at Brainstorm Force are tested before any release. In fact, we are continuously working on anything that we come across. Therefore, there are no major issues in our plugin. If at all someone comes across something, this may be due to a third party plugin or theme conflict. But, we can certainly help get things sorted if that comes from us.

2) Convert Pro is more optimized on speed vs. Convert Plus.

Ans – Convert Plus was built earlier, while Convert Pro is the latest version with advanced features in it. But, yes, Convert Pro is built with latest and even more optimized code that contributes to its performance.

Can you elaborate a bit more on what you exactly do to optimize for speed, and how the two plugins differ? In times of Google Core Web Vitals coming up, this becomes an even more important topic.

Ans – Please go through this blog post to learn more about the difference between the two.

There is no separate scripts for each opt-in in Convert Pro. When any popup is published, only one script is loaded which is in the minified form on the site.

Also would be great to get an updated test URL for both plugins (I found some here in the comments but they were not working).

Ans – I am sorry, but we do not have the trial version of these. However, we do offer a 14-day refund policy for Convert Pro that you can take advantage of.

Regards,

Elvina

Plugins > Convert plus > “Activate License”: Popup opens asking me to “Sign up & Activate”. Weird, already Verified on this domain name. I Clicked on “Sign up & Activate”, says it’s already registered to the domain name I’m currently using (good thing right?). Go back to website, still can’t activate or update to newest version.

elvinag

elvinag Author Team

Hello,

If you haven’t yet done so, could you please open up a ticket at our support center with the purchase key mentioned there so we can help?

Regards,

Elvina

ablansett

ablansett Purchased

I will be moving and rebranding the a website of one of my licenses to a new domain, do I need to buy another license to do this?

elvinag

elvinag Author Team

Hello,

All the licenses sold on CodeCanyon are meant for single website usage. Therefore, ideally it won’t allow you to switch that license to another website if it is already activated on one.

But, in this case, you can get in touch with us for the same and we’ll help you. :)

Regards,

Elvina

ablansett

ablansett Purchased

Thank you for your response, I am making some additional assessments to see if that is what I want to do. I will let you know soon. Also a side note. Is the license a lifetime license and the support is just limited or will it deactivate after a year?

elvinag

elvinag Author Team

Sure!

I see that you’ve already made the purchase. Thank you! :)

And, this is a lifetime license you get with 6 months support and lifetime updates. You can extend the support period by paying the required charges.

Feel free to let us know if you have any further questions.

Regards,

Elvina

Mooslell

Mooslell Purchased

for version control: which version is the current one? (02.07.2020) thanks

elvinag

elvinag Author Team

Hello,

The latest version of Convert Plus is version 3.5.11. You can take a look at the changelog here.

Regards,

Elvina

1. How can user opt-in with a Facebook button instead of an email address?

2. How do I make a 2 step optin? For example, user selects button and then the email form is revealed.

Is it possible to have a popup with an “upload file” button/field?

elvinag

elvinag Author Team

Hello,

Thank you for getting in touch!

Unfortunately, this isn’t possible at the moment.

Regards,

Elvina

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