1580 comments found.
I see in the youtube example that you can add controls to the YouTube pop up, and that you can make the pop up itself fullscreen. But I dont see the YouTube option to go Full Screen in the Player Controls. Is it possible to get that control into the YouTube or do i have to do an iframe?
Hello,
Yes, you can add YouTube controls in a popup and set the popup to full screen. But, the YouTube controls that you see in the video does not have a full screen option within.
I would suggest you to take a test drive to see how this works.
Regards,
Elvina
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We’re glad to be able to present Convert Plus with top notch customer service. If you have already purchased the plugin & looking for some help, please open up a ticket at our support center, post your question and our developers will be happy to help. We have awesome Video Tutorials you should check out as well.
If you are here to purchase Convert Plus and have pre-sale questions, please feel free to drop a comment.
Cheers! We look forward to serve you.
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Blank link in Slide in don’t work anymore in last version of Chrome (Version 69.0.3497.100 (Build officiel) (64 bits)) : It blck the link like Popup !
Hello,
I am not sure whether I understood your query. And, I am sorry but I do not see a purchased tag across your name. Looks like you got the plugin bundled with a theme. Could you please contact your theme author for further help?
Regards,
Elvina
Hi, I just bought the plugin and install it. As you can see in the video the wordpress stops working. Can you help me please? https://www.dropbox.com/s/nkl386qynm0k4ji/plugin-notwork.mov?dl=0
Hello,
That’s strange!
Could you please make sure you are following the steps mentioned in this video? If it still does not work for you, could you please contact us through our support center, so that we can take a look and help you set things up soon?
Regards,
Elvina
Hi We purchased avada theme & this plugin comes included. When we activate the plugin we get an error at the top of our webpage saying:
Warning: PharData::extractTo(): Permission denied in /var/sites/p/procureled.com/public_html/wp-content/plugins/convertplug/framework/cp-geolocation.php on line 262
Please advise why? Thank you
Hello,
I am sorry for the delay in replying!
This looks like a File permission issue. Could you please contact your hosting service provider and ask him to set permissions and allow PharData to extract and write files?
This should help!
Regards,
Elvina
Hi Elvina, all sorted thank you
Oh! You’re welcome!
I am sorry I just missed this comment somehow and couldn’t get back to you earlier.
But, I am glad that you found a solution and it’s working fine now!
Regards,
Elvina
Hello! I just bought the plugin yesterday. Sent it to my webpage host to install it. He did opened it, connected mailchimp chose a modal pop up and then it gets stuck in a loading page with the color sticks in the center and nothing happens. The form editing suite does not load up. Please help
Hello,
You can share this article from our knowledge base with your developers. Please ask them to follow the steps mentioned therein.
In case you need further help, please open up a ticket at our support center, so that we can take a closer look and help.
Regards,
Elvina
Hi. I congratulate you for an excellent plugin. I create a slide in and try to hide it in tablets and mobile, in Behavior > Target visitors select the two options to hide it, completely clean the cache, but still it is shown in both types of devices. I would appreciate the help provided.
*Update: If I select to hide in mobile only, it is hidden, but if I select the two it does not.
Hello,
Thank you for your kind words!
Could you please open up a ticket in our support center, so that we can take a closer look to see what is happening and help you get things working?
Regards,
Elvina
Hi, presale question. Is possible to create exit popup, only if customer have product in woocommerce cart? So if have product(s) in cart will show popup with “cart” if not will show something else? Thanks
Hello,
It is currently not possible to show a popup only when a product has been added to the cart. However, we already have this on our to do list. But, it might take a while until we release it.
If you need that urgently, you can try implementing it by writing a custom JS code for it.
Regards,
Elvina
Is is not possible to Insert Images or Additional Text Blocks or If we can use Shortcode (we are using Avada). I was not able to figure out when using the blank template for Modal Popup. I want to Add a Title on the the Top 1 Image (if possible slider or Carousel) Below it small Text Block and a Button at the bottom. It seems like we can only work through provided templates only but the layout i want is not there. Can you help?
Hello,
You can add all you want by using the blank style. You can add a custom code or a shortcode within a blank style by referring to this article.
In case you wish to alter an existing template, you can do so by adding custom code for that too. Here is an article you can refer to.
Hope this helps.
Regards,
Elvina
Presale question
Is it possible to use woocommerce upsells and cross sells with pop-up?
Hello,
Thank you for your interest in Convert Plus!
I am sorry, but this isn’t directly possible at the moment. However, you can embed a shortcode within a popup and try to get it working like you want it to. Here is an article from our knowledge base that will help you embed a shortcode in a Convert Plus module.
Please feel free to let us know in case you have any further queries.
Regards,
Elvina
Can I lock content for users after they read e.g. 5 posts? It is a nice teaser, not partial blocking content. I saw this feature on the magazine website. After I read few articles, the content is locked with the message to pay. Well I could use your locker for social-share unlocking.
Hello,
Thank you for suggesting this feature! Currently you can use a content locker, but you cannot determine whether a user has seen a set of pages or posts.
However, I’ll go ahead and share this with our developers to see whether it is possible.
Regards,
Elvina
I got another feature request.
Alongside with social share, email optin, there could be a PayPal quick form for donations with text field to put value or just button to open PayPal’s page.
Hello,
Currently you can add custom HTML code within a Convert Plus module, in case you want to try embedding a PayPal form in it. The second option that you say could be possible. You can ask users to submit their email ID and set the action after submission to “Redirect user” and set the destination URL as that of the PayPal page.
Hope this helps.
Regards,
Elvina
Hi, We would like to use this plugin inside our landing page theme which is top selling in Corporate > Marketing area and I would like to discuss few things with the plugin author for it, Please email me on jthemesonline@gmail.com
Hello,
Thank you so much for considering Convert Plus to be a part of your theme!
Could you please write to us through our support form, so we can discuss things further?
Looking forward to hear from you.
Regards,
Elvina
I am going to make my website Progressive Web App. Would be nice to have feature to not display Modal on PWA website, but display on mobiles.
I could setup teaser to add PWA to user’s smartphone. This teaser could not display on PWA website version.
Hello,
I am not really sure whether I understood your query completely. We would have to take a look at your exact requirements to tell you if that is possible.
In case, you wish to target users based on the device they are using, you can do that using the device detection feature of Convert Plus. Here is an article that will help you with it.
If this is not what you are looking for, please could you open up a ticket at our support center, so that we can understand what you really want and help you with it?
Looking forward to hear from you.
Regards,
Elvina
There’s option to exclude modal or infobar on all posts, all pages etc.
Can you give the ability to exclude display on all AMP sites, please?
Hello,
Could you please open up a ticket at our support center, it will be helpful for us to take a look at all your requirements and set things up for you.
Targeting or excluding AMP pages should not be a difficult task. We’d want to help you with that. Therefore, please write to us.
Regards,
Elvina
Hi, how can i hide background image only on mobile version?
Hello,
I am sorry, but this isn’t possible with Convert Plus as of now! However, we have this feature included in Convert Pro. Convert Pro allows you to edit the same call-to-action and make it look different on desktop and mobile. You can read more about it on our website and get in touch with us to know more.
Regards,
Elvina
Hello,
a pre-sale question for you, I want to open a modal lightbox after having loaded a precise amount of page(s) on my website, is it possible ?
Thanks in advance.
Hello,
Thank you for your interest in Convert Plus!
Regretfully, it is not possible to track the number of pages one views before displaying a popup.
Please feel free to let us know in case you have any further queries.
Regards,
Elvina
I staff, I set my custom form from html code, all works fine. is there a possibility to integrate a Successful Submission message? do you have some hook or function that I can use? Thanks
Hello,
In case you use an existing template of a Convert Plus module, we do have an option that allows you to display a customized message after submission. however, in case of a custom form, we lose control over it and therefore, you will need to manage the after submission actions and text through the custom code itself.
Hope this helps.
Regards,
Elvina
Hi, Is it possible to use in modal pop-up youtube movie, link to vimeo or direct .mp4 file form our media library? If yes, pleas provide me with instruction how we could do that?
Hello,
You can certainly embed videos in a Convert Plus popup. Here is an article that will help you with it. Please give it a try.
In case you need any further help, you can get in touch with us through our support center.
Regards,
Elvina
I read that article, but my question was how to use not youtube but view or .mp4 file form our wordpress media library.
Hi, I have a pre-sale question. I want to use the ConvertPlus plugin with Active Campaign – a form should be opened in modal and I want to transfer a custom date field to Active Campaign. Is it possible to do this with this plugin? Thank you in advance. Regards, Attila
Hello,
It is certainly possible to use Convert Plus with ActiveCampaign. Here is an article that will help you integrate Convert Plus with ActiveCampaign.
Although Convert Plus does not have a direct Date field that you can add into a form, you can definitely use a text field and use it as shown in the screenshot. You can later sync it with a respective custom field in ActiveCampaign. Here is an article you can refer to.
You can take a test drive to see how this works.
Hope this helps.
Regards,
Elvina
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