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We’re glad to be able to present ConvertPlus with top notch customer service. If you have already purchased the plugin & looking for some help, please open up a ticket at our support center, post your question and our developers will be happy to help. We have awesome Video Tutorials you should check out as well.
If you are here to purchase ConvertPlus and have pre-sale questions, please feel free to drop a comment.
Cheers! We look forward to serve you.
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Good morning. I have two pre-sales questions:
1/ I have a multi-site (site.com; 1.site.com, 2.site.com) for a total of nine sub-sites. Is this plugin multi-site compatible and network activated?
2/ I am using Acelle Mail (https://codecanyon.net/item/acelle-email-marketing-web-application/17796082) as my list/mail manager. Will I be able to integrate ConvertPlus without modifying your code?
Good morning to you too!
Thank you for your interest!
Here are the answers to your questions:
1. You can use the regular license of Convert Plus on a multi-site setup. It does work fine.
2. Regarding the integration with Acelle Mail, there is no direct integration. However, thanks for bringing this to our notice. I’ll share this with our development team and check whether they can introduce this anytime soon.
Please feel free to let us know in case you need help with anything else.
Hello, I’m interested in buying this plugin – I just have a quick question before purchasing.
We would like a popup to appear when you scroll down the page that asks if you would like to download a guide however we would like the user to enter their email address before they download it. Is this possible?
So it will say:
- Download the Guide
- Enter your email address to download
- They enter their email address and it automatically downloads to their computer and sends us their email address.
Would that work?
All you want is surely possible with Convert Plus! You can create a modal popup that will appear when the user scrolls the specified percentage of the page. You can then collect his email ID and offer a guide that gets downloaded on the click of the button.
You can refer to the articles in our knowledge base. They’ll help you work with the plugin. In case you need any further help, you can always get in touch with us.
Please feel free to let us know in case you have any further queries.
Looking forward to serve you.
Hello, could you explain me better what is the difference between convert plus from convert pro? plus the price of course!
Convert Plus and Convert Pro both help in lead generation. Convert Plus has all the basic features you’ll look for, whereas Convert Pro has a drag and drop editor that gives you complete freedom to design modules, Google Analytics integration, Multi-step opt-ins and a lot more. You can read the difference between the two in the difference post we have on the website.
Regarding the pricing of the two, Convert Plus is currently available $21 which is a one time payment option for a single website and 6 months support and lifetime updates from our team, whereas Convert Pro has 3 pricing options.
- Annual Plan for Single site (one year support and updates)
- Annual Plan for Unlimited sites (one year support and updates)
- Lifetime Plan for Unlimited sites (lifetime support and updates)
You can take a look at the various pricing options of Convert Pro. Apart from this, we are offering an early bird offer for all our Convert Plus users and early buyers. You can use the code BETAUSER at the time of checkout to get a 25% off on your purchase of Convert Pro. This offer will be valid only for a few days now.
Please feel free to let us know in case we can help you with anything else.
Hello, can i set it to open, only for the first time a day somebody visits the index-page?
Thanks for your interest!
Yes, you can certainly do that! You will have to use the Page level targeting option to make sure the popup appears on a specific page and then manage cookies so that it is shown only once when a user arrives on your website.
Pre-sale quetion. I use emailoctopus. Any plans for the integration? I’d like to purchase it today.
I am sorry for the delay in replying! It was mainly due to the weekend. However, I see that you have already purchased Convert Plus. Welcome on board! We would love to help you.
Regarding the integration with emailoctopus, it isn’t directly possible as of now. I’ll share this with our developers and see whether they can implement it in the near future. Until then, if in case emailoctopus gives you a custom form code, you can try using this within a Convert Plus module. Here is an article you can refer to.
Please feel free to let us know in case you need any further help.
Hi, is there a way to make a slide in form which shows when a user reaches the bottom of the page (or any other condition), disappears once user scrolls up (instead of closing the slide by clicking on the x)? the idea would be to link the “scroll up” to “close form”. Is this feasible?
I also embedded a form on fleamapket.com, but on mobiles the slide in sign up form is not centered (it’s slightly on the left). Is there a way to center it?
It is possible to show up a slide-in when a user reaches the bottom of the page. However, hiding it when you scroll up is not possible at the moment. I’ll share this with our development team to see whether they can bring something similar.
Regarding the embedded form, could you please open up a ticket at our support center, so that a member of our development team can take a look at whats happening. A couple of screenshots of what exactly is happening at your end and what is the expected output, will help us understand things better.
Looking forward to hear from you.
hello am using an info bar and slide in socials which re not showing on the website on preview.what could be the issue
Please make sure you have published the styles to be able to see them on your website. You wont be able to see a preview without publishing it.
In case you have done that or need to elaborate a little more on it, you can contact us through our support center, where a member of our development team will look into the matter and help you soon. A couple of screenshots of the backend and of whats happening will help us understand better.
First off… Great updates to the plugin.
I have two basic questions:
1 – Import and Export: Should I be able to import older modules (slide in, modal popup, info bar) from 3 into 3.0.1 ? When I import it goes into the media library, then when I try to select it to import into Convert Plus… Convert Plus just spins and never imports.
2 – Blank Templates: How do I insert an image without it being clickable? As of now, when I insert an image its clickable opens in a popup.
Thank you for your kind words! We are glad you are happy with the updates.
Coming to the questions you have:
1. Ideally, you should be able to import and export all the modules between these versions. Please make sure you are following these the steps mentioned in this article to import and export Convert Plus styles. If you still come across an issue, we’ll need to take a closer look to see why it might be happening.
2. In order to insert an image in a blank style, you simply need to use the image tag as shown in this screenshot. This should work fine!
Please feel free to let us know in case you need any further help.
Thanks. That worked. Question… Is it possible to have a modal popup and a slidein show on the same page at the same time?
Hi, I sent you a support ticket 2 days ago, still no reply at all.
There are all sorts of problems with the plugin – ESPECIALLY with the maiclhimp connect – it doesn’t seem to be working at all.
Please connect with me at email@example.com
We’ve received your ticket and I am sorry for the delay in replying! This was mainly due to the weekend.
We just too a look at your ticket and looks like it was a cache issue that prevented the list of MailChimp groups from displaying. We cleared the cache and were able to see the groups. Please make sure you clear the cache at your end and try this again.
Moreover, regarding the other issue of buttons not working, I am not able to replicate the issue at our end. We have replied to your ticket with a screencast of how it works here. You can take a look.
Please check these at your end and let us know how things work for you.
Moreover, I see that your support period is expired. I would request you to please renew your support period in order to receive quick replies from our team.
Looking forward to serve you.
Hi! I’m usgin MailPoet 3 with you plugin, but it doesn’t work… Convert Plus is not compatible with MailPoet 3? How can I solve this problem?
Thank you and have a great day!
Wish you a great day too!
Well, Convert Plus is compatible with MailPoet 3! We released an update in the past couple of weeks. Please make sure you have the latest version of Convert Plus and the latest version of Connects MailPoet Addon. Here is an article that will help you update them.
Once done, please check whether you come across a similar issue. If yes, please open up a ticket at our support center, so that a member of our development team can help you with it.
Thank you Elvina, but it’s not working.. If I use the form of MailPoet, my subscribers receive the opt-in mail and the automatic mail.
If they subscribe with the form created with ConvertPlus, connected with the list of MailPoet, nothing happens and they don’t receive any email. ( but the emails appear on the list of subrscribers of MailPoet )
I’ve the last version of the plugin and of the addon. I’ve also the Premium version of MailPoet 3. Can you help me? I really don’t know what to do…. Thanks!!
I see that you have already opened up a ticket at our support center and its already in queue. One of our developers will take a look at it and get back to you as soon as possible.
You patience and co-operation is highly appreciated.
Can you send me the demo for integrating with sendy. I am facing issue in field type, field label, field name.
Here are a couple of articles you can refer to in order to proceed with the integration of Convert Plus with Sendy
Integrate Convert Plus with Sendy
Sync Multiple fields Data with Sendy
I’ll give you an idea of what the Field type, Field Label and Name are:
- The Field Type is the type of form field you wish to use on your form. You can use Textfield, Email, Textarea, Number, Dropdown, Hidden and Checkbox.
- The Field label is the label you give to the field.
- The Field name is the name you identify the field with. This is the most important attribute when you are integrating with the third party email marketing service provider like Sendy. The Field name you add in Convert Plus should match the one you added in the Sendy list. Which names a Field name “Name” will be used in Sendy and Convert Plus. In case you have a custom field name “First Name” in Sendy, you can use that as “FirstName” in Convert Plus.
I hope this clears your doubt.
In case you have any further questions or need help setting it up, please feel free to open up a ticket at our support center, so that a member of our development team can help you with it.
How delete it : http://prntscr.com/gndzoy
You can do that by going to Design -> Advance Design Options -> Become a Convert Plus affiliate. Disable the option highlighted in this screenshot.
Save the changes and you’ll see that link disappear.
Can the information collected from my popups just be sent to an email? I have no need to use third party software for this particular website.
Thanks so much in advance for your help!
Does this have capability to ad a city field into the form?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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