Discussion on Popup Plugin For WordPress - ConvertPlus

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1348 comments found.

elvinag

elvinag Author Team

HELLO EVERYONE :-)

We’re glad to be able to present Convert Plus with top notch customer service. If you have already purchased the plugin & looking for some help, please open up a ticket at our support center, post your question and our developers will be happy to help. We have awesome Video Tutorials you should check out as well.

If you are here to purchase Convert Plus and have pre-sale questions, please feel free to drop a comment.

Cheers! We look forward to serve you.
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Hello,

The plugin supports “ios/android/win.phone” detection or only “desktop/mobile”?

elvinag

elvinag Author Team

Hello,

Thank you for your interest!

Convert Plus has only desktop, mobile or tablet detection. You cannot distinguish between ios, android, etc.

Please feel free to let us know in case you have any further queries.

Regards,

Elvina

Alex011

Alex011 Purchased

Hello. Is this working? https://www.convertplug.com/plus/docs/how-to-create-a-language-specific-popup-in-convertplus/ I need to purchase another license for a new website, but only if that solution for WPML is working. I tried with my current website and I could not get language specific popup to appear.

elvinag

elvinag Author Team

Hello Alex,

Yes, that is possible!

Please could you make sure you are following all the steps mentioned in the article? In case you need help with that, you can always open up a ticket at our support center, so that a member of our development team can help you with it.

PS: Please make sure you have a valid support period and allow us to help you asap.

Regards,

Elvina

Is there ANY kind of SPAM protection in the plugin? Ours has been online for a day, and already the getresponse email list is filled with spam, which is fairly easily recognisable by an empty “name” field which is required in the form.

Please assist.

elvinag

elvinag Author Team

Hello Helmar,

As of now, you can just enable the MX Record Validation for Email in Convert Plus. Here is an article you can refer to.

However, since you are using GetResponse, your double opt-in feature is activated by default. So none of your subscribers get added to the list unless they click on the confirmation link sent to them through email. Therefore, this does not look like spam to me.

You’ve mentioned that the name field in your GetResponse list is empty. I guess you missed the syncing this field with that in Convert Plus. Just to let you know, the email field is synced by default, while all the others need to be synced manually. The field name in Convert Plus should be the same as that in GetResponse. Here is an article you can refer to in order to sync additional fields in Convert Plus and GetResponse.

From what I understand, syncing the name field should do the trick.

In case this still does not work, I would request you to please open up a ticket so that we can help you further. :)

Regards,

Elvina

Thanks so much – that was very helpful. Have a lovely weekend, dear Elvina!

Helmar

PS: I must add that I goofed up, because the empty name field was caused by the contacts being added to getresponse via an info bar, and that had “Name” as a name field name, not “name”. Once changed, the name was passed correctly to getresponse. So it wasn’t spam, just a darn user error – mine. :-)

elvinag

elvinag Author Team

You’re welcome Helmar!

I am glad that worked for you. :)

I’ll be happy to help in case you need help with anything else. Hope you had a great weekend. Wish you a great week ahead!

Regards,

Elvina

mrintala

mrintala Purchased

Hey! Is there a reason why I can’t use font awesome icons in your modals?

elvinag

elvinag Author Team

Hello,

You should be able to use them with custom code. I would suggest you to please open up a ticket at our support center, so that a member of our development team can help you with this.

Regards,

Elvina

wlatif

wlatif Purchased

Hello,

When integrating with Mailchimp, is there a way to show a dropdown menu with my groups that I have in mailchimp? Thanks in advance!

elvinag

elvinag Author Team

Hello,

I am sorry but for now, you will have to select the respective MailChimp group you wish to send to send the contacts to. This can be done while you are creating the campaign. Here is an article you can refer to.

It is not possible to allow users to select a group in a dropdown menu.

Please feel free to let us know in case we can help you with anything else.

Regards,

Elvina

wlatif

wlatif Purchased

Thanks Elvina for your quick feedback!

I noticed that I can add a field when designing a form, if I am connecting that form to a mailchimp campaign, can I pass that field input to mailchimp along the email address? If yes, how can I do that?

elvinag

elvinag Author Team

You’re welcome!

Yes, you can add another field using Convert Plus and sync it with a custom field in MailChimp. The email field is synced by default. But, any additional field apart from it needs to be synced. Here is an article that will help you sync a custom field.

Regards,

Elvina

Over one Year ago you added Instagram to your To-Do list. Is Shareing and Profile Like for instagram now available in the plugin?

elvinag

elvinag Author Team

Hello,

Well, yes we do have this in our to-do list and we’ll be working on it soon. We had some other tasks on priority and therefore had to keep this waiting. You can expect it in a couple of weeks or so.

Regards,

Elvina

Hi! I want to buy this plugin, but i have a question:

Can i put videos in the pop ups? If yes, can i use full screen with videos?

Have you a preview page with this?

Exist any number of pop up permited or is unlimited?

I hope your answer, thanks!

Hello,

Thank you for your interest in Convert Plus!

Let me answer your questions quickly.

1. Can you put videos in popups? Can they be full screen?

Ans -> Yes, you can add a video in a popup and you can convert that into a full screen popup. Convert Plus comes with a Video template that you can use.

2. Is there a preview page with this?

Ans -> There is no particular preview page for it. However, if you are concerned about the design, Convert Plus has a real time live editor where you can see all the changes live.

3. Any limitations on number of popups?

Ans -> You can create unlimited number of popups using Convert Plus.

I hope this is what you are looking for.

Please feel free to let us know in case you have any further queries.

Regards,

Elvina

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