990 comments found.
HELLO EVERYONE 
We’re glad to be able to present ConvertPlug with top notch customer service. If you have already purchased the plugin & looking for some help, please open up a ticket at our support center, post your question and our developers will be happy to help. We have awesome Video Tutorials you should check out as well.
If you are here to purchase ConvertPlug and have pre-sale questions, please feel free to drop a comment.
Cheers! We look forward to serve you.
Brainstorm Force
This comment is currently being reviewed.
PRE SALES question, once the user signs up to the email marketing can this data get pushed into Salesforce.
Im using Campaign Monitor
Thanks Gary
Hello,
Thanks a lot for your interest!
Direct integration of ConvertPlug with Salesforce is not possible at the moment. However, you can make use of custom form code and place it in a ConvertPlug module.
If you are looking for an integration with Campaign Monitor, you can easily integrate ConvertPlug with Campaign Monitor. Here is an article you can refer to.
If this isn’t what you were looking for, please can you elaborate a little more on your requirements, so that we can see whether that’s possible now or work on it in our future updates?
Regards,
Elvina
Hi.
I am interested in buying this plugin. I have a pre-order question.
Is it possible to use any html code in pop ups or bars ?. For example, instead of using it to get subscribers. Is it possible to put AdSense advertising code to show ads?
Thank you.
newest update seems to slow down my site, getting this error in console: https://www.dropbox.com/s/2n5jf72owgahfrc/Capture.PNG?dl=0
is there a link to the older versions?
Thanks
steve
found the previous in the end, good thinking to include it in all the downloads!, that error went away once i rolled back and no longer getting the slow scrolling issue
also a minor thing i noticed was the connect input field + button no longer worked on the frontend even though it shows find in the preview
Hello Steve,
Thank you for getting in touch! This din’t happen when we tested the plugin at our end. However, we would love to take a look at whats happening on your website.
Could you please open a ticket at our support center, so that a member of our development team can take a closer look and see what needs to be done?
Looking forward to hear from you soon.
Regards,
Elvina
hello, convert plugin dont work with active campaing, what can I do? thanks
Hello,
That’s strange! ConvertPlug works seamlessly well with Active Campaign like with any other mailer listed on our website.
If it isn’t working on your website, I would suggest you to please check if you have the latest versions of ConvertPlug and the Connects Active Campaign Addon installed on your website. Please check your WordPress updates page and click on the “Check again” button to make sure all the updates are fetched.
If you are already on the latest version, there might be something else that is conflicting. We will need to take a closer look to see why this might be happening. Could you please open up a ticket at our support center, so that a member of our development team can take a look and help you resolve it soon?
Before you open a ticket, I would request you to please consider renewing your support and allow us to help you sooner. Looking forward to hear from you soon.
Regards,
Elvina
Now is ok, but Can i Create a optin with active campaign, because Convert plug cancel the double optin. can you help me. thanks
Hello,
ConvertPlug basically integrates with the lists you create in a mailer. Active Campaign supports the double opt-in feature for a form. Therefore, as of now, you cannot use the double opt-in feature directly.
However, you can create a form in Active Campaign and embed the custom form code in a ConvertPlug module. Here is an article you can refer to.
Please feel free to let us know if we can help you with anything else.
Regards,
Elvina
Hello,
I am interested in buying this popup plugin.
But I want to ask, would it be possible for you to integrate this popup extension with MailGet Bolt ( https://www.formget.com/mailget-bolt/ ) as I am using MailGet for sending bulk emails?
They have an API documentation here.
http://www.formget.com/mailget-api-email-marketing/
Thanks and regards,
Harsh Singh
Hello Harsh,
Thanks a lot for your interest and for letting us know about MailGet!
As of now, ConvertPlug does not directly integrate with MailGet. I have gone ahead and shared this with our developers. They’ll take a look and work on the integration soon. Until then, you can use them together in case MailGet gives you a custom form code that can be embedded in a ConvertPlug module.
Please feel free to let us know if we can help you with anything else.
Regards,
Elvina
Hello, Congrats for your very good PopUp plugin!
I have one question about the Category Segmentation with Woocommerce Products:
Even i select NO Enable on Complete Site and then a Category Name i’m willing to target, i can not get the popup to appear only on a certain category of products, lets say for example: mobile-products. The popup will only appear on the category page selection with this permalink: http://xxx.com/product-category/product/ with “product-category” specified in the URL,
but not appear at all on all the product pages whatever permalink structure i’m trying:
- http://website.com/product/sample-product/ - http://website.com/shop/sample-product/ - http://website.com/shop/product-category/sample-product/
the latest permalink will give for example this: http://website.com/shop/mobile/iphone-gold-case/ but will never get the popup appeared.
Is there a way to really segment by product category? does the permalink need to have a specific structure?
Thanks
Hello,
Thanks a lot for your kind words!
Could you please open up a ticket at our support center, so that a member of our development team can understand your requirements and help you set it up soon?
Regards,
Elvina
Ok, i did, thanks
You’re welcome!
A member of our team will get back to you soon.
Regards,
Elvina
“Something went wrong! Contact plugin author.” Downloading Add-on Mailster
Hello,
That’s strange! Could you please try that again?
If it still doesn’t work for you, you can download the addon from the page on our website. Download it and install it like any other plugin. It should work fine.
If you are still facing an issue with it, please open up a ticket at our support center, so that a member of our team can help you with it.
Regards,
Elvina
Hi
We would like to show Sidebar when user click on Add to Cart Button on Product Page (WooCommerce).
The user will click on Add to Cart Button and Sidebar will come which will show the product in the cart and the two buttons Continue Shopping and Proceed to Checkout.
is this possible?
Reference Link: http://janstudio.net/claue/demo/product/calvin-klein-logo-sweatpants/
Thanks
Hello,
Regretfully, this wont be completely possible at the moment.
Regards,
Elvina
Hi Thanks for replying so fast.
Anything to make it partially working.
Any Pop-up anywhere when user add the product to the cart?
You’re welcome!
Well, ConvertPlug does not have a design that looks like the sidebar in the example above.
You will have to use the add to cart custom code within a slide-in. But even when you are using on click event of the button to display the slide-in, the slide-in will appear immediately (the item may / may not be added to the cart shown in the slide-in) as shown in the example. Therefore, I don’t think this will satisfy your requirements.
Please feel free to let us know if we can help you with anything else.
Regards,
Elvina
Thanks for explaining and i can understand this thing. hope to see such function in updates.
Thanks
You’re welcome!
Will surely share this with our developers to see whether we can work on something similar in the future.
Regards,
Elvina
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