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Discussion on Popup Plugin For WordPress - ConvertPlus

BrainstormForce

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I see in the youtube example that you can add controls to the YouTube pop up, and that you can make the pop up itself fullscreen. But I dont see the YouTube option to go Full Screen in the Player Controls. Is it possible to get that control into the YouTube or do i have to do an iframe?

elvinag

elvinag Author Team

Hello,

Yes, you can add YouTube controls in a popup and set the popup to full screen. But, the YouTube controls that you see in the video does not have a full screen option within.

I would suggest you to take a test drive to see how this works.

Regards,

Elvina

elvinag

elvinag Author Team

HELLO EVERYONE :-)

We’re glad to be able to present Convert Plus with top notch customer service. If you have already purchased the plugin & looking for some help, please open up a ticket at our support center, post your question and our developers will be happy to help. We have awesome Video Tutorials you should check out as well.

If you are here to purchase Convert Plus and have pre-sale questions, please feel free to drop a comment.

Cheers! We look forward to serve you.
Brainstorm Force

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Blank link in Slide in don’t work anymore in last version of Chrome (Version 69.0.3497.100 (Build officiel) (64 bits)) : It blck the link like Popup !

elvinag

elvinag Author Team

Hello,

I am not sure whether I understood your query. And, I am sorry but I do not see a purchased tag across your name. Looks like you got the plugin bundled with a theme. Could you please contact your theme author for further help?

Regards,

Elvina

calamar

calamar Purchased

Hi, I just bought the plugin and install it. As you can see in the video the wordpress stops working. Can you help me please? https://www.dropbox.com/s/nkl386qynm0k4ji/plugin-notwork.mov?dl=0

elvinag

elvinag Author Team

Hello,

That’s strange!

Could you please make sure you are following the steps mentioned in this video? If it still does not work for you, could you please contact us through our support center, so that we can take a look and help you set things up soon?

Regards,

Elvina

Hi We purchased avada theme & this plugin comes included. When we activate the plugin we get an error at the top of our webpage saying:

Warning: PharData::extractTo(): Permission denied in /var/sites/p/procureled.com/public_html/wp-content/plugins/convertplug/framework/cp-geolocation.php on line 262

Please advise why? Thank you

elvinag

elvinag Author Team

Hello,

I am sorry for the delay in replying!

This looks like a File permission issue. Could you please contact your hosting service provider and ask him to set permissions and allow PharData to extract and write files?

This should help!

Regards,

Elvina

Hi Elvina, all sorted thank you

elvinag

elvinag Author Team

Oh! You’re welcome! :)

I am sorry I just missed this comment somehow and couldn’t get back to you earlier.

But, I am glad that you found a solution and it’s working fine now!

Regards,

Elvina

Hello! I just bought the plugin yesterday. Sent it to my webpage host to install it. He did opened it, connected mailchimp chose a modal pop up and then it gets stuck in a loading page with the color sticks in the center and nothing happens. The form editing suite does not load up. Please help

elvinag

elvinag Author Team

Hello,

You can share this article from our knowledge base with your developers. Please ask them to follow the steps mentioned therein.

In case you need further help, please open up a ticket at our support center, so that we can take a closer look and help.

Regards,

Elvina

Hi. I congratulate you for an excellent plugin. I create a slide in and try to hide it in tablets and mobile, in Behavior > Target visitors select the two options to hide it, completely clean the cache, but still it is shown in both types of devices. I would appreciate the help provided.

*Update: If I select to hide in mobile only, it is hidden, but if I select the two it does not.

elvinag

elvinag Author Team

Hello,

Thank you for your kind words! :)

Could you please open up a ticket in our support center, so that we can take a closer look to see what is happening and help you get things working?

Regards,

Elvina

Hi, presale question. Is possible to create exit popup, only if customer have product in woocommerce cart? So if have product(s) in cart will show popup with “cart” if not will show something else? Thanks

elvinag

elvinag Author Team

Hello,

It is currently not possible to show a popup only when a product has been added to the cart. However, we already have this on our to do list. But, it might take a while until we release it.

If you need that urgently, you can try implementing it by writing a custom JS code for it.

Regards,

Elvina

Is is not possible to Insert Images or Additional Text Blocks or If we can use Shortcode (we are using Avada). I was not able to figure out when using the blank template for Modal Popup. I want to Add a Title on the the Top 1 Image (if possible slider or Carousel) Below it small Text Block and a Button at the bottom. It seems like we can only work through provided templates only but the layout i want is not there. Can you help?

elvinag

elvinag Author Team

Hello,

You can add all you want by using the blank style. You can add a custom code or a shortcode within a blank style by referring to this article.

In case you wish to alter an existing template, you can do so by adding custom code for that too. Here is an article you can refer to.

Hope this helps.

Regards,

Elvina

Presale question

Is it possible to use woocommerce upsells and cross sells with pop-up?

elvinag

elvinag Author Team

Hello,

Thank you for your interest in Convert Plus!

I am sorry, but this isn’t directly possible at the moment. However, you can embed a shortcode within a popup and try to get it working like you want it to. Here is an article from our knowledge base that will help you embed a shortcode in a Convert Plus module.

Please feel free to let us know in case you have any further queries.

Regards,

Elvina

Jarda322

Jarda322 Purchased

Can I lock content for users after they read e.g. 5 posts? It is a nice teaser, not partial blocking content. I saw this feature on the magazine website. After I read few articles, the content is locked with the message to pay. Well I could use your locker for social-share unlocking.

elvinag

elvinag Author Team

Hello,

Thank you for suggesting this feature! Currently you can use a content locker, but you cannot determine whether a user has seen a set of pages or posts.

However, I’ll go ahead and share this with our developers to see whether it is possible.

Regards,

Elvina

Jarda322

Jarda322 Purchased

I got another feature request.

Alongside with social share, email optin, there could be a PayPal quick form for donations with text field to put value or just button to open PayPal’s page.

elvinag

elvinag Author Team

Hello,

Currently you can add custom HTML code within a Convert Plus module, in case you want to try embedding a PayPal form in it. The second option that you say could be possible. You can ask users to submit their email ID and set the action after submission to “Redirect user” and set the destination URL as that of the PayPal page.

Hope this helps.

Regards,

Elvina

Jthemes

Jthemes Purchased

Hi, We would like to use this plugin inside our landing page theme which is top selling in Corporate > Marketing area and I would like to discuss few things with the plugin author for it, Please email me on jthemesonline@gmail.com

elvinag

elvinag Author Team

Hello,

Thank you so much for considering Convert Plus to be a part of your theme!

Could you please write to us through our support form, so we can discuss things further?

Looking forward to hear from you.

Regards,

Elvina

Jarda322

Jarda322 Purchased

I am going to make my website Progressive Web App. Would be nice to have feature to not display Modal on PWA website, but display on mobiles.

I could setup teaser to add PWA to user’s smartphone. This teaser could not display on PWA website version.

elvinag

elvinag Author Team

Hello,

I am not really sure whether I understood your query completely. We would have to take a look at your exact requirements to tell you if that is possible.

In case, you wish to target users based on the device they are using, you can do that using the device detection feature of Convert Plus. Here is an article that will help you with it.

If this is not what you are looking for, please could you open up a ticket at our support center, so that we can understand what you really want and help you with it?

Looking forward to hear from you.

Regards,

Elvina

Jarda322

Jarda322 Purchased

There’s option to exclude modal or infobar on all posts, all pages etc.

Can you give the ability to exclude display on all AMP sites, please?

elvinag

elvinag Author Team

Hello,

Could you please open up a ticket at our support center, it will be helpful for us to take a look at all your requirements and set things up for you. :)

Targeting or excluding AMP pages should not be a difficult task. We’d want to help you with that. Therefore, please write to us.

Regards,

Elvina

Hi, how can i hide background image only on mobile version?

elvinag

elvinag Author Team

Hello,

I am sorry, but this isn’t possible with Convert Plus as of now! However, we have this feature included in Convert Pro. Convert Pro allows you to edit the same call-to-action and make it look different on desktop and mobile. You can read more about it on our website and get in touch with us to know more.

Regards,

Elvina

Hello,

a pre-sale question for you, I want to open a modal lightbox after having loaded a precise amount of page(s) on my website, is it possible ?

Thanks in advance.

elvinag

elvinag Author Team

Hello,

Thank you for your interest in Convert Plus!

Regretfully, it is not possible to track the number of pages one views before displaying a popup.

Please feel free to let us know in case you have any further queries.

Regards,

Elvina

MusicAle

MusicAle Purchased

I staff, I set my custom form from html code, all works fine. is there a possibility to integrate a Successful Submission message? do you have some hook or function that I can use? Thanks

elvinag

elvinag Author Team

Hello,

In case you use an existing template of a Convert Plus module, we do have an option that allows you to display a customized message after submission. however, in case of a custom form, we lose control over it and therefore, you will need to manage the after submission actions and text through the custom code itself.

Hope this helps.

Regards,

Elvina

mediarun

mediarun Purchased

Hi, Is it possible to use in modal pop-up youtube movie, link to vimeo or direct .mp4 file form our media library? If yes, pleas provide me with instruction how we could do that?

elvinag

elvinag Author Team

Hello,

You can certainly embed videos in a Convert Plus popup. Here is an article that will help you with it. Please give it a try. :)

In case you need any further help, you can get in touch with us through our support center.

Regards,

Elvina

mediarun

mediarun Purchased

I read that article, but my question was how to use not youtube but view or .mp4 file form our wordpress media library.

elvinag

elvinag Author Team

Hello,

There isn’t a direct way to fetch a video into a module. However, you can add a video into a blank style using custom code. You can refer to this article to know more.

Regards,

Elvina

Hi, I have a pre-sale question. I want to use the ConvertPlus plugin with Active Campaign – a form should be opened in modal and I want to transfer a custom date field to Active Campaign. Is it possible to do this with this plugin? Thank you in advance. Regards, Attila

elvinag

elvinag Author Team

Hello,

It is certainly possible to use Convert Plus with ActiveCampaign. Here is an article that will help you integrate Convert Plus with ActiveCampaign.

Although Convert Plus does not have a direct Date field that you can add into a form, you can definitely use a text field and use it as shown in the screenshot. You can later sync it with a respective custom field in ActiveCampaign. Here is an article you can refer to.

You can take a test drive to see how this works.

Hope this helps.

Regards,

Elvina

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