Thanks for your reply. I got an issue with autoloaded options. Some options are too big and they are related to this plugin. For example smile_style_analytics. I saw a comment that this is better with convert pro. can you help me with convert plus too?

ps. or can I set them to autoload “no”?

Hi julibach,

Thank you for your comment!

Regarding your questions about the autoloaded options (such as smile_style_analytics) being too large, this is something we’d be happy to look into further for you. While setting specific options to autoload “no” may be possible in certain cases, this requires a deeper investigation into your specific setup to ensure nothing breaks in the process.

Since this kind of issue needs more detailed back-and-forth to investigate properly, we’d kindly ask you to open a dedicated support ticket so our team can assist you thoroughly: https://brainstormforce.com/open-a-ticket/

Please make sure to mention the specific option names causing the issue (e.g. smile_style_analytics) and our team will be happy to guide you from there!

Best regards,

Hi there,

Thanks for reaching out!

We’ve checked the live demos on our side, and everything is working correctly. Here’s a screenshot for reference: https://share.zight.com/yAumYJDQ

Could you please try opening the demos in a private/incognito window or a different browser? In some cases, browser extensions, ad blockers, or caching can prevent the demo from loading properly.

Regards, Dhruv

Hi there,

Thank you for your question!

Ultimate Addons for WPBakery Page Builder can be used on a WordPress multisite network, but you will need to install and activate the plugin individually on each site within the network where you want to use it.

Please note that under Envato licensing, one license is valid for one site (one domain).

So if each site in your multisite network uses a different domain, you will need a separate license for each site.

If your multisite uses subdirectories or subdomains under the same main domain (e.g., site1.example.com, site2.example.com), it still requires separate licenses according to Envato’s terms.

If you need any further assistance then please do not hesitate to reach out to our support team at https://brainstormforce.com/open-a-ticket/

Hi there,

You can try deactivating or resetting your license using this link: - https://support.brainstormforce.com/deregister-license/

Once done, try activating the license again on your desired site, that should resolve the issue.

If you still face any issues, please open a support ticket here so our team can take a closer look: - https://brainstormforce.com/open-a-ticket/

Hope this helps!

Hi @vonova,

Thanks for sharing the error screenshot. We couldn’t replicate the issue on our end, so we’ll need to investigate further.

Could you please open a support ticket here: https://brainstormforce.com/open-a-ticket/ Include any relevant details like steps to reproduce, WordPress/PHP versions, and active theme. This will help us assist you more efficiently.

Looking forward to helping you resolve this.

Hi Pratik thanks but the link you’ve sent me is for Connects – Active Campaign Addon do you have Connects – Mailchimp Addon?

Hello there,

Apologies, it seems I sent you a different addon link. Please download the latest version of the MailChimp addon from the following link: https://bsf.d.pr/f/KZ83tK

Let me know how it goes and if you need anything else.

Best,

Excellent thank you

Hello,

Thank you for writing to us. We apologise for any concerns you may have. Rest assured, ConvertPlus has not been abandoned. We are currently planning several new features for the plugin. In the meantime, our focus is on keeping the platform stable.

It’s customers like you who motivate us to improve our products, and we would greatly appreciate your feedback on the features you’re interested in. This information will help our team prioritise items in our backlog.

Thank you!

For anyone reading this, they sent an email but it didn’t arrive for some strange reason. They took a screenshot to show me. We are continuing on working to solve the issue.

Error message: www.convertplug.com refused to connect.

Hello Feret,

Could you please share the page URL you’re referring to? I’ll forward it to the website team so they can address the issue.

Best Regards, Avinash

Hello Milah,

Thank you for writing to us.

Thank you for your suggestion! At Convert Plus, we continuously strive to improve our plugin and provide integrations that benefit our users. We noted your suggestion and added it to our to-do list and forwarded this to our developers. We will add this feature to future updates.

Regards,

Abhijeet

Thank you!

Thank you for your kind words! I’m glad you’re enjoying the Convert Plus plugin!

Yes, you can edit the HTML of the form created with Convert Plus. To do this, you’ll want to go to the settings of the specific popup or opt-in form you’ve created. Look for the ‘Form Designer’ section where you can add or customize fields as needed. However, if you’re looking to directly modify the HTML structure beyond what’s provided in the settings, please note that direct HTML editing is limited within the plugin’s interface.

For advanced customization, you can use the Custom CSS option in the design settings or add your own JavaScript if necessary. This allows you to further tailor the appearance and functionality.

Best regards, Abhijeet

Dear Admo,

I hope this message finds you well.

I’ve reviewed the issue you reported, and it appears that the Live Preview is functioning as expected.

You can refer to this screencast for confirmation.

Could you please try accessing it in browser incognito mode to see if that resolves the issue? Additionally, you might want to try using a VPN connection as an alternative.

Best regards, Humayon

BSF_Humayon,

Go to this item’s main page and click LIVE PREVIEW. The URL for me is currently:

When clicking on this link, it will give the error: “www.convertplug.com refused to connect.” over a blank gray background.