2278 comments found.
Hi,
Could you add option to switch on po-up in new / post after 2-3 acapits and rest of the page maka as blurred? So to read rest of article the need to fill suscpition form?
And next suggestion, could you add convert plus integration with elementor?
Hello mediarun,
Thank you for writing to us.
Regarding, your first query, you can use the Convert Plus Content Locker option by following our helpful documentation here.
And, regarding the second suggestion, can you please provide us with some additional details such as which functionality you are looking for with Elementor, so that we can provide you better solution?
Regards,
Humayon
Hello, is it possible to trigger a popup after the user has visited “x” pages? For instance, on the third page? Thanks.
Hello Numbernine,
Greetings for the day.
Unfortunately, as of now, we don’t have such a feature yet.
However, I will forward your concern to our team and if feasible, we may add it in a future release.
Regards,
Humayon
Any discount coming soon for this plugin? How soon? I need atleast two of it. Pls advise
Hello itwebmaster,
Thank you for writing to us.
We are already offering a 20% discount.
Regards,
Humayon
Hi, Is it possible with your plugin “Popup Plugin For WordPress – ConvertPlus” to send also “tags” to a Mailchimp list?
Hello webSpezialisten,
Thank you for writing to us.
Yes, you can send “tags” to a Mailchimp list by following our documentation here.
Regards,
Humayon
Thanks. But I think this is more about merge tags that ensured that fields like first name match the form, but this is not a “tag” what I mean. We need to classify our signups with several “tags” for our Mailchimp list. We tried the way in your documentation but it does not send any tag. Are there any other possibility?
Hello webSpezialisten,
Thank you for writing to us.
In that case, Can you please open a ticket at our support center so that we can take a closer look and help?
Regards,
Humayon
Is it possible to just use our own image as a slide in?
Hello collylad,
Thank you for writing to us.
Yes, you can use your image as a slide-in by following our documentation here.
Regards,
Humayon
I’m using zakra theme, I’m not sure if your plugin can work with
Hello boomdesign_in,
Thank you for writing to us.
Well, Our plug works with almost all of the themes.
So, hopefully will work with the Zakra theme as well.
Feel free to use it with the Zakra theme.
Regards,
Humayon
Please let me know – the plugin can open a Popup after any Referral links and hide after refreshing the page ?
Hello AEd13,
Greetings for the day.
Unfortunately, as of now, we don’t have such a feature yet.
However, we may add it in a future release.
Regards,
Humayon
But does the plugin have a Referrer Detection?
Thanks!
Hello AEd13,
Thank you for writing back to us.
Unfortunately, as of now, we don’t have such a Referrer Detection feature yet.
However, I will forward your concern to our team and if feasible, we may add it in a future release.
Regards,
Humayon
Hi, I would like to know if the plugin can be connected to Brevo
Hello dramrmoursi,
Thank you for writing to us.
Unfortunately, as of now, we don’t have Brevo integration available yet.
However, we may integrate it in a future release.
Please check our available integration list from here.
Regards,
Humayon
Good morning, I opened a support ticket more than a week ago and I haven’t received a reply, on the ticket it says it will be within 24 hours. I realized that the plugin is not working on pages completely made with elementor, I use the theme thegem. I’ve tried everything and it doesn’t work at all, if you can’t help me, I’ll have to ask for a refund. I followed the creation steps exactly
Dear cinelion,
Thank you for writing to us and we accept our apology for the inconvenience you’re facing.
Can you please share the ticket ID/No with us so that we can check and take a point from there?
We are looking forward to hearing back from you.
With Regards Humayon
Good afternoon,
I would like to suggest implementing a user registration system on the support site. This would allow users to view all tickets associated with their profile, making it easier to track requests.
Recently, I submitted a ticket but didn’t note the reference number and now need to resubmit it. Additionally, I’m facing a specific issue: I can’t access pages built with Elementor, and the pop-up modal isn’t working.
new ticket #215960
Thank you for your assistance.
Best regards, Cinelion
Dear cinelion,
Thank you for your reply.
Yes, we can confirm that we have received your new ticket referred to as #215960.
Our corresponding team will check and get back to you ASAP.
We appreciate your patience and cooperation regarding this.
With Regards
Humayon
When is Version 3.5.27 going to be available for download in Code Canyon? Known vulnerability: https://patchstack.com/database/vulnerability/convertplug/wordpress-convertplus-plugin-3-5-26-authenticated-contributor-php-object-injection-vulnerability?_a_id=350
When I go to the addon page I get
There has been a critical error on this website. Please check your site admin email inbox for instructions.
its only that page
Hello milestonemediairl,
Thank you for writing to us.
Well, we haven’t received such an error report as of now.
So, we may need to debug the issue appropriately to give you a better solution about it.
In that case, Can you please open a ticket at our support center so that we can take a closer look and help?
Regards,
Humayon
Deprecated: version_compare(): Passing null to parameter #2 ($version2) of type string is deprecated in wp-content/plugins/convertplug/convertplug.php on line 198
Dear ThemeOri,
Thank you for your reply.
Well, we haven’t received such an error report as of now.
In that case, we may need to debug the issue appropriately to give you a better solution about it.
Can you please open a ticket at our support center so that we can take a closer look and help?
Regards,
Humayon
Please enable define( ‘WP_DEBUG’, true ); then check again, please fix it
Hello ThemeOri,
Thank you for sharing the workaround.
We will investigate accordingly.l
Regards
Humayon
Hello ThemeOri,
I hope you are well.
I want to let you know that, we were able to reproduce the error and hopefully, the issue will be adjusted with the upcoming release.
We appreciate your patience and cooperation regarding this.
Regards
Thank you for Quick Update , I find some issue
1. https://prnt.sc/fkoReR5RfWKC
2. https://prnt.sc/fMIiWAerlmTD
3. https://prnt.sc/ysrXVtwxUPJ1
Thank you
Dear ThemeOri,
Thank you for your reply.
We are unable to reproduce the similar issues you have reported in the attachment above.
In that case, to debug the issue further, can you please open a ticket at our support center so that we can take a closer look and help?
Regards,
Humayon
Hi there, I want to download the last “floating bar” you have here https://www.convertplug.com/plus/popup-designs/ but nothing happens when I click download. Moreover this is not available on the plugin’s backend. Please fix. Also, is there a reason why you have not released any updates since 2021?!
Dear xtremewebsites,
Greetings for the day.
We want to let you know that, We have already reported this issue to our concerned developer team and they are aware of this.
Hopefully, the issue will be adjusted with a future release.
Regards,
Humayon
is possible add mora than one hidden fields to a modal?
Dear lolobomac,
Thank you for writing to us.
Yes, you can add as many hidden fields as you want.
Regards,
Humayon
I can only get results for the last one added. I have 3 hidden fields for a sendinblue capture and only get the last one. Any idea?
Hello,
Thank you for your reply.
Please ensure that you have configured everything by following our documentation.
Regards
Humayon
Yes, i follow the documentation, but only get the last hidden field in the list.
Dear cbp70,
Thank you for your reply.
In that case, we may need to debug the issue appropriately to give you a better solution about it.
Can you please open a ticket at our support center so that we can take a closer look and help?
Regards,
Humayon
How do I get the zapier addon? I cant find it anywhere. The addons page does not list anything just says “All available extensions have been installed!” but I dont have zapier connects installed…
Dear abizzert,
Greetings for the day.
To download the Zapier Convert Plus add-on please follow this helpful documentation.
Also, here’s the integration instruction.
Please note that you need to activate the Convert Plus license first before downloading the Zapier add-on.
Here’s the related documentation.
Regards,
Humayon
been trying to import a template now for 10mins ?
Dear cbp70,
Thank you for writing to us.
Well, it shouldn’t take much time to finish the import procedure.
Is it showing any error on your end?
Regards,
Humayon
not showing any error just taking ages, i gave up in end
Dear cbp70,
Thank you for your reply.
In that case, we may need to debug the issue appropriately to give you a better solution about it.
Can you please open a ticket at our support center so that we can take a closer look and help?
Regards,
Humayon
Hello! The module has not been supported for a long time. There have been no updates since 2021. Are you no longer developing it?
Dear Leyako,
Thank you for writing to us.
So, far Convert Plus is a stable plugin, so we haven’t released any updates yet.
However, our team is working hard on new features and fixing existing bugs, hopefully, we will release an update very soon.
Regards,
Humayon
Wheres the update for this plugin? By the support requests here, I see that is far from be “totally functional” now, as the developer says. Whats the date previewed for the update guys? That’s a before buy question. Thanks.
Dear byronbyron,
Thank you for writing to us.
So, far Convert Plus is a stable plugin, so we haven’t released any updates yet.
However, our team is working hard on new features and fixing existing bugs, hopefully, we will release an update very soon.
Regards,
Humayon
No Sir. As everybody is taliking, the plugin has a lot of bugs and glitches. Why you keep avoiding your resposibility to update the plugin? Why do you insist after 4 years without updates that this plugin is stable?
I see you are even trying to make sales with a 20% off price, then tell us when the next update will be available?
Dear byronbyron,
Thank you for writing to us.
The update will be released as soon as possible whenever it will be ready.
We appreciate your patience and cooperation regarding this.
Regards
Humayon
The plugin will not install into my WP. I have tried submitting an email request for help, but with no response.
Dear pyw551,
Thank you for writing to us.
Can you please share your associated Ticket ID so that we can check further?
We are looking forward to hearing back from you.
Regards,
Humayon
Been a customer for years and bought 2 licenses. I’m disappointed that your popup library is so outdated and stale looking. Every update I looked forward to new popup designs, still nothing.
Do you have a way for me to custom design and upload codes into the plugin? I can’t stand using the same ugly outdated templates.
Dear iamnotalobster,
Thank you for writing to us.
Well, Have you checked our documentation here in case it fulfills your requirements?
With Regards
Humayon
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