Reviews for Popup Plugin For WordPress - ConvertPlus

616 Reviews

for Customer Support

ConvertPlus is hands down my favourite popup and inline email capture software. I recommend it to all my clients. There have been a couple of times that I have had to use ConvertPlus support and they have always got back to me with the fix and within 24 hours. Highly recommended

BrainstormForce

Author response

Hello,

Thank you so much for the review and ratings!

We really appreciate you taking out time and sharing your experience here. :)

Please feel free to get in touch in case you need help with anything else.

for Flexibility

Was relieved to find the Zapier Addon. Thank you for such an amazing plugin!

BrainstormForce

Author response

Thank you so much for the review and ratings!

Please feel free to get in touch in case you need help with anything. :)

for Customer Support

Fast support!

BrainstormForce

Author response

Thank you so much for the review and ratings! :)

for Customer Support

This is an amazing plugin...with lots of functionality, that works as expected and with frequent updates.

But the top 5 starts is for the more than excelent Customer Support service: fast, easy and clever.

I'm really happy with ConvertPlus.

BrainstormForce

Author response

Hello,

Thank you so much for a wonderful review and ratings!

We love offering help and support to our users. Please feel free to let us know in case you need help with anything else.

for Customer Support

Had some minor issues I was having trouble sorting out. Got responses within 24hours every time, and got all my issues sorted out. Good customer service.

BrainstormForce

Author response

Hello,

Thank you for sharing your experience and for the five stars!

We are glad you are happy with our service. :)

Please feel free to let us know in case you need help with anything else.

for Flexibility

Excelent !! Rally good plugin! it's worth the investment!!

BrainstormForce

Author response

Thank you so much for dropping by and sharing your views here! :)

We really appreciate it.

Please feel free to get in touch in case you need help with anything.

for Customer Support

Support has been amazing. Quick and easy to understand with screenshots attached :) A++

BrainstormForce

Author response

Thank you so much for the wonderful review and ratings!

We are glad you are happy with our support.

Please feel free to get in touch in case you need any further help.

for Design Quality

Easy & intuitive to use.Myself and my clients love it!

BrainstormForce

Author response

Hello,

Thank you for the ratings and review!

We are glad you love Convert Plus. :)

Please feel free to get in touch in case you need help with anything.

for Design Quality

It is what I needed super

BrainstormForce

Author response

We are glad we are offering something that you need. :)

Thank you for the ratings and review!

Please feel free to let us know in case you need help with anything else.

for Customer Support

Great plugin and great costumer support.

BrainstormForce

Author response

Thank you so much for the ratings and review!

We are glad you loved the plugin and our support too. :)

Please feel free to get in touch in case you need help with anything else.

for Customer Support

So far I am really pleased with the product and support - I am a beginner so I was worried about being able to work with this plugin. The installation support I purchased was completed ahead of schedule and that went smoothly. Then there was an issue related to the AddOns visibility, and support responded right away and that was fixed in less than a day. Now I have created my first two modals, it has been straightforward and I am really liking how they are turning out.

BrainstormForce

Author response

Hello,

Thank you so much for a detailed review and rating!

We are glad you are happy with the support we've extended towards you and the plugin too. :)

We love helping and making things easier for all our users. Please feel free to let us know in case we can help you with anything else.

for Customer Support

Perfect support. I recommend everyone to buy this plugin!

BrainstormForce

Author response

Thank you for the ratings and review! :)

Please feel free to get in touch in case you need any further help.

for Feature Availability

Now that ConvertPlus has a built in spam feature e.g. "honeypot" I'm changing my rating from 1 to 5 stars. Thanks for listening to your customers feedback and making the necessary changes. Keep up the good work!

BrainstormForce

Author response

Hello,

Thank you so much for updating the ratings!

We've always made note of user feedback, suggestions and ideas and made it a point to implement it sooner or later. It might take a while at times, but we surely work on things that will help our customers. :)

Thank you again for the ratings and a review too! Please feel free to get in touch in case you have any further suggestions.

for Customer Support

Excellent support, fast, helpful and informative. Not only did they fix the problem i was having but they also explained what changes they made and where.

Very Happy

I hope they will add WPML compatibility in future updates but this doesn't detract from the plugin at all. ;)

BrainstormForce

Author response

Hello,

Thank you so much for the ratings and review!

We are glad you are happy with the support we offered. :)

And about the WPML compatibility, we already have that on our list. You'll be happier soon. :D

Please feel free to let us know in case we can help you with anything else.

for Customizability

Very rigid designs and very difficult to customise the layout of the pop up. The UI on this absolutely sucks on the back end, it's never obvious where to go.

BrainstormForce

Author response

Hello,

I am sorry that you find our plugin difficult. But, we've tried our best to keep the interface simplified and easy to use. We have a number of knowledge base articles that will help you to work with the plugin. We also have a dedicated support center through which we offer help and assistance to all our users.

You can always write to us and share your feedback. We would love to know what made you think the plugin is difficult and improvise things further to make you happy. :)

I am sure you would love communicating us and our service and dedication will encourage you to give us a five star next time.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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