Easy to use
Author response
Hello,
Thank you for the review and ratings!
We really appreciate it. :)
Used to work well, but now it provides and error on my website, I tried it on another, and it crashed the site. Poorly built.
Author response
Hello Steve,
Sorry to hear that you aren't happy with the plugin.
I'd like to inform you that we haven't heard of such complaints from our users. But we'd definitely like to look at what you are facing and help get things right.
Can you please open a ticket through our support center so that we can take a closer look and help?
The product is far less flexible or intuitive than it should be. It can’t do simple things like include first and last name as fields in a basic subscription PopUp. As a result, it’s limited. Plus, installing was a bear, and support virtually nonexistent without going through a labyrinth starting with Envato —who tells you to contact the author. Nothing about this is easy.
Author response
Hello,
Sorry to hear that you aren't happy with the plugin.
I'd like to inform you that we haven't heard of such complaints from our users. But we'd definitely like to look at what you are facing and help get things right.
Can you please open a ticket through our support centre so that we can take a closer look and help?
Plugin downloaded, but did not understand what to do to make it work. I did not find documentation on the settings.
Author response
Hello,
Sorry to hear that you are not happy with our plugin!
Here is the documentation you might want to refer to this article for getting started with the plugin.
I'd recommend you to take a look at our knowledge base articles that will help you at every step of using the plugin. We also offer dedicated support from our friendly team who can help you understand and set things up.
Please get in touch with us through our support center so we can help. I am sure you'll be happy once things are set up and you see them working all fine. :)
This plugin is great; it has what it needs to have and nothing more. But what it has, works perfectly. Recommended!
Author response
Hello,
Thank you for the review and ratings!
We really appreciate that. :)
Very decent indeed. Good stuff.
Author response
Hello,
Thank you for the review and ratings!
I see we missed some stars. Please feel free to get in touch with us to share the reason behind it so we can consider that and see what works best for you. :)
This plugin is Shit, Don't waste your money on this.
no support last updated 2 years ago. not compatible with latest version of WordPress also developers are not taking responsibility of errors.
Author response
Hello,
Sorry to hear that you aren't happy with the plugin.
I'd like to mention that Convert Plus is a stable popup plugin with necessary features that one may need. Since it is based on WordPress, we keep a watch to make sure it is compatible with the latest versions of WordPress and release an update if needed.
You can take a look at the changelog to see the latest update to the plugin and the addons was released in September, last year.
Having said that, we understand that things may not work the same for everyone and are therefore open to suggestions and feedback.
Please feel free to open a ticket through our support center and share your thoughts. Our developers would love to take a look.
Furthermore, if we find that the plugin isn't working for you due to an issue in it and it cannot be fixed, we'll initiate a refund for you.
Looking forward to hearing from you to help you sooner. :)
This plugin had a bit of bugs in the past, but the developers fixed those issues promptly. I've had no issues with this plugin for a while now, and it works great, it even works with the separate mobile version of my website. It's compatible with the Mailster newsletter plugin which is the main reason I bought it.
Author response
Hello,
Thank you for the reviews and ratings!
Product quality and customer satisfaction is of utmost importance to us!
Therefore, we are here to help and get things right when you feel so.
Please feel free to get in touch if you need help with anything else.
Very bad AWD quality. You'll find it absolutely ugly and not usable when using mobile phone.
Author response
Hello,
Sorry to hear that Convert Plus didn't work fine for you.
I'd like to inform you that we haven't heard of such complaints from our users. But, we'd definitely like to look at what you are facing and help get things right.
Can you please open a ticket through our support center so that we can take a closer look and help?
If we find there is an issue in the plugin and it cannot be fixed, we'll initiate a refund for you.
user friendly. i love it
Author response
Hello,
Thank you for the review and ratings!
We really appreciate it. :)
Generally I just find, after having worked with this over a few years, with couple of different licenses, to be pretty ordinary and poor value. I think there's much better options out there for this cost, or even via Wordpress for free.
Author response
Hello,
Thank you for taking out time and sharing your views here!
I understand that Convert Plus may not match your expectations, but I'd like to clarify a few things.
Convert Plus is created to be a simple popup solution for WordPress with all the necessary features one looks for.
We also have a advanced version, called Convert Pro that we offer on the website here. This one is for those looking out for more features and advanced triggers on a website.
Furthermore, I'd like to mention that we believe there is always scope for improvement and love listening to users. So, you can get in touch with us and share some more details so we can look into it.
Thank you in advance! :)
Works very well. I'm using this in combination with the Mailster and Woocommerce to sent automatic emails to my potential customers who left some items in the shopping cart.
Author response
That sounds great!
Thank you for the ratings and for sharing your experience with ConvertPlus!
Please feel free to get in touch with you need help with anything else. :)
by krp11 1 year ago
by wpbweb 1 year ago
good plugin
Author response
Hello,
Thank you so much for the review and ratings!
I thought this was a well priced plugin for what it claimed, some things are just not true.
I have replaced this paid plugin with the free version of hustle and it performs far far far better than this.
If you want to slow down your site, have a crap time designing your pop up and then just not functioning as required. This is the plugin you need!
Author response
Hello,
Sorry to hear that you are not happy with our plugin!
Convert Plus is the best plugin available at this cost and should work great with respect to everything mentioned on the sales page and website. We haven't come across or heard of any issues as such.
Could you please get in touch with us so we can take a closer look and help?
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