Sterling customer support, and a sterling plugin, too. Am using it on two of my sites https://en.mrmasterkey.com as well as https://www.alles-einfach-jetzt.de - one connected to Campaign Monitor, the other to GetResponse.
Great plugin with great features and even better support. I am a very happy customer, and can recommend Convert Plus to all wanting to make the best out of their customer communication.
Thank you so much for the wonderful review and ratings! We really appreciate it. :)
Please feel free to get in touch in case you need help with anything.
ConvertPlus is a good plugin and we really like it. We are using it on our website to capture customers feedback when they are about to the checkout/ cart page. We were able to customize it to get their various reason why and even propose a new offer.
Also the support from these guys are great, they will reply within a day and they either gave you a solution and propose a workaround.
I highly recommend this plugin.
Thank you so much for the review and ratings!
We are glad you are happy with the plugin and also the support we extended towards you. :)
Please feel free to get in touch in case you need help with anything else.
Regarding the licensing, all the products on Envato come with a one license per site policy and therefore a single license can be used on only one website. We recommend users to activate a license on only the live website. The plugin works fine without activating the license too - and therefore you can use it on your development environment without activating the license.
For now, you can get in touch with us through our support center, so that we can help you deactivate the license for the staging site and you can use the same on your live site. :)
I am sure the working with Elementor and our support for you will encourage you to update the ratings. Looking forward to hear from you and help you sort things out.
I have been searching for plugins to help me with Opt-in banners and pop-ups for a long time. After trying several different (free) options, I was never really satisfied.
With ConvertPlus, all the options I'm looking for are available. After having some trouble connecting to MailChimp I contacted Customer Support. They were very quick, clear and helpful. I highly recommend this Plugin! Both for quality as for support.
Thank you so much for a wonderful review and the ratings! :)
I am glad you are happy with the features we offer and also the support you received from us. Please feel free to get in touch in case you need help with anything else.
horrible support, impossible to update, wasting hours with this plugin. Rip opp
I am sorry for this experience that you had!
This is actually rare and never happens. Could you please share your ticket ID, so that I can look into the matter and check?
Just to let you know, we respond to tickets within 24 hours on working days. However, this delay is only because we are in different time zones. We are based in India. Please share your ticket ID, so that we can take a look and help.
Regarding the plugin not updating, this is strange too! The plugin is working perfectly fine at our end. Please make sure you have activated your license. Only then will you get update notifications and can update Convert Plus with just one click.
We would still love to help you sort this out. If you aren't still happy and won't be using the plugin, you can also apply for a refund and we'll gladly process that for you.