Code

Reviews for Popup Plugin For WordPress - ConvertPlus

635 Reviews

for Design Quality

Unbelievable for a premium plugin... in a simple text popup, when you switch the responsive format to mobile you can only see and use 1/3 of the formatting toolbar since it is cropped due to the limited width of the mobile layout. Can't you just "z" layer that toolbar forward so we can use it in responsive mode?!? I can't for the life of me change the font size to a smaller, more reasonable size for mobile. Also, the what you do see of the toolbar covers part of the popup's text. Ideally the text formatting toolbar is ABOVE the "phone" so we can see and access what we're working on. BTW, I don't have support anymore, so I'll leave it up to you if you want to fix this glaring bug for your potential future buyers.

BrainstormForce

Author response

Hello,

Could you please contact us through our support center, so that we can take a look at the issue you are facing and help you set things up sooner?

Just to let you know, we offer support to all our customers, whether they have an active support or no. We only recommend users to renew their support period to ensure faster support on priority. However, we are determined to help all and set things up quickly. :)

If you could open up a ticket, we can take a look at the issue and get back to you asap. I am sure our support will encourage you to give us a 5 star! ;)

If you aren't still happy with our plugin and we find that our plugin does not work as it should and it cannot be fixed, we'll surely process a refund for you.

However, for now, we'll be happy if you give us a chance to look into the matter and help you.

for Other

It is difficult to understand the interface of an ordinary user. Few usage patterns.

BrainstormForce

Author response

Hello,

I am sorry that you don't find the interface easy.

Just to let you know, we've kept the interface of Convert Plus as simple as possible. We also have over 150+ knowledge base articles that help you work with the plugin. Moreover, we also offer dedicated support that will help you further.

I would suggest you to please get in touch with us, so that we can understand your problem and help you asap.

I am sure you'll be impressed by our support and surely give us more stars! :)

for Customer Support

Top customer support: quick, precise!

BrainstormForce

Author response

Thank you so much for the review and ratings!

Please feel free to get in touch in case you need help with anything else. :)

for Customer Support

Plug in works great!
Customer Service was courteous & prompt on a small issue I had that was caused by a conflicting caching plug-in.

BrainstormForce

Author response

Thank you so much for sharing your experience here and for the ratings too!

We really appreciate it. :)

Please feel free to get in touch in case you need help with anything else.

for Customer Support

Apart from the great plugin, the support is very fast and detailed. Thanks and keep it up!

BrainstormForce

Author response

Thank you so much for sharing your experience and giving us a five star! :)

Please feel free to get in touch in case you need help with anything else.

for Other

cant down load to my computer comes in a zip file that wont open

BrainstormForce

Author response

Hello,

That's strange!

Looks like you've downloaded the package directly and are trying to install it. This package is the default method of how CodeCanyon delivers plugins. Here is an article you might need to refer to in this case.

We also have a video that will help you install a plugin downloaded through CodeCanyon. This isn't actually a method of the plugin alone. You will need to follow these steps in case of any plugin purchased on CodeCanyon.

Just to let you know, we provide dedicated support to all our users. Therefore, in case you need help, you can get in touch. I am sure our support and the plugin assistance will encourage you to give us a 5 star! ;)

for Customer Support

Convert Plus is an extremely easy to use plugin for all kinds of pop-up, slide in of info bar elements. It really adds that little bit of extra on your website. Customer support is friendly, quick to respond and very helpful!

BrainstormForce

Author response

Thank you so much for a wonderful review and the ratings!

Reviews like these encourage us to put in our best and serve you better. :)

Please feel free to get in touch in case you need help with anything else.

for Customer Support

The plugin is great, but what these guys do to support their customers with integrations is amazing.

BrainstormForce

Author response

Hello,

Thank you so much for the review and ratings!

Please feel free to get in touch in case you need help with anything else.

for Feature Availability

The best plugin and best service provider

BrainstormForce

Author response

Thank you so much for the review and ratings!

Please feel free to get in touch in case you need help with anything else.

for Customer Support

So glad we found this plugin to manage our conversions and opt-ins. We were paying a lot of money to other third party sites and this does everything we need at a much more affordable price. It integrated perfectly with our theme. Their customer service helped us work through an issue really fast.

BrainstormForce

Author response

Thank you so much Jonathan for the wonderful review and ratings!

We are glad the plugin is working great for you! Please feel free to let us know in case you need help with anything else. :)

for Customer Support

I'm happy that this is one of the few fancy and useful WordPress plugins that are not badly coded like revolution slider and is friendly toward google page speed. The support is good and always friendly without attitude when I contact them.

BrainstormForce

Author response

Hello,

Thank you so much for the wonderful review and ratings!

Please feel free to get in touch in case you need help with anything else. :)

for Customer Support

Great support, quick and easy, really helpful with providing video tutorial help as well.

BrainstormForce

Author response

Thank you so much for sharing your experience and rating us here!

We are glad that you are happy with our help. :)

Please feel free to get in touch in case you need help with anything else.

for Customer Support

Excellent technical support, fast and available. I recommend it to everyone.

BrainstormForce

Author response

Thank you so much for sharing your experience with the ratings here!

Please feel free to let us know in case you need help with anything else. :)

for Customer Support

Great customer support!

BrainstormForce

Author response

Thank you for the review and ratings!

Please feel free to get in touch in case you need help with anything else.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

by
by
by
by
by
by