Reviews for Popup Plugin For WordPress - ConvertPlus

569 Reviews

for Customer Support

A robust set of features + quick and friendly support = One great plugin!

BrainstormForce

Author response

Hello,

Thank you so much for the ratings and review!

We are glad you are happy with the plugin and support we offered. :)

Looking forward to serve you more.

for Design Quality

When looking for an alternative to Sumo, I found this plugin and I more than satisfied, now using it on different websites. I had some issue caused by another plugin, but the support was able to help me in a heartbeat. Highly recommended.

BrainstormForce

Author response

Hello,

Thank you for a wonderful review and the ratings you've given us. I am glad that you were happy with the service we offered and shared it here. :)

Please feel free to let us know in case we can help you with anything else.

for Customer Support

I searched for a long time to find a substitute for Leadboxes' click-to-launch popup so that I didn't have to keep paying Leadpages' monthly fee.

Convertplus was by far the most user friendly solution I found. It has a lot of other functionality but I was mostly interested in the click to launch popup function which works great.

Not only is the functionality really good but support is very responsive and helpful too. That's often not the case with small plugin developers so I was really pleased to get such high quality support.

I wish the designs were a little more customisable, without css and html but it does everything I was looking for when I purchased the plugin and I'm really happy with my purchase.

BrainstormForce

Author response

Hello,

Thank you so much for a wonderful review and the ratings!

We are glad you are happy with our plugin and the support we offer. It gives us immense pleasure to be able to help. :)

Having said this, I have made note of your feedback too and we'll surely see what we can do it in the future.

Thank you again and please feel free to get in touch in case you need help with anything.

for Customer Support

Great plugin with lot of feature. The support is also fantastic, they helped me with fast response. I can offer!

BrainstormForce

Author response

Hello,

Thank you so much for the wonderful review and the ratings you've given us!

Please feel free to get in touch in case we can help you with anything else.

for Customer Support

Excellent plugin, great value for money. Responsive support.

BrainstormForce

Author response

Hello,

Thank you so much for the ratings and the review! We are glad you are happy with the plugin and our support. :)

Please feel free to get in touch in case you need any further help.

for Flexibility

great tool and super support team

BrainstormForce

Author response

Thank you! :)

for Customer Support

fast and accurate customer support

BrainstormForce

Author response

Thank you for the ratings and for sharing your views here!

We are determined to serve all our users in the best possible way. Please feel free to let us know in case we can help you with anything else.

Looking forward to serve you more. :)

for Customer Support

They did not solve my problem, but they always responded. In the end I solved it.

BrainstormForce

Author response

Hello,

Thank you for the ratings! :)

Well, yes, we tried our level best to help you. But, I am sorry we couldn't do much as we weren't allowed to access your backend to check the main cause of the issue. However, I am glad that you figured it out and are happy enough to rate us a 5 star!

Since it was a little rare and we had not come across such a thing before, I would request you to please share what the issue was through our support center. We'd love to know what went wrong so that we can take necessary precautions and help others in the days to come. :)

Thank you again for the ratings and for your patience too!

for Customer Support

Incredible customer support!!

BrainstormForce

Author response

Hello,

Thank you so much for dropping by and sharing your views with the ratings!

Please feel free to let us know in case we can help you with anything else. :)

for Other

The best of it's kind. Very easy to use and the support is very helpfull. Keep up the good work.

BrainstormForce

Author response

Hello,

Thank you so much for your kind words!

We are glad that you are happy with the way we are working and our support too. We'll continue to do that always. :)

Please feel free to get in touch in case you need help with anything esle.

for Customer Support

Great plugin for all your optin and subscriber gathering needs.

Also customer support is great and a support ticket I had was resolved within 12hrs. Which was great as it was during a critical design build of a site I was trying to finish off over the Easter Holidays.

Great integrations to other autoresponder services and lots of useful pop-up and subscriber form options.

BrainstormForce

Author response

Hello,

Thank you for the ratings and a wonderful review you've written for us.

We are glad that you are happy with all the features, integrations and the support that we offer. Please feel free to get in touch in case you need help with anything else.

Looking forward to serve you more.

for Bugs

The plugin provides superb flexibility on what it can do, however its performance is sometime buggy. One of the biggest issue is that the fonts and element sizes scale inconsistently making the use of short codes inside the plugin pretty useless.

BrainstormForce

Author response

Hello,

We've made sure that Convert Plus is well optimized and does not affect the website performance. Having said this, we are continuously working on making it even better.

However, in case you are facing an issue at your end, I would request you to please open up a ticket at our support center, so that a member of our development team can take a closer look and help you resolve things soon. I am sure you'll be happy with the support we offer and it will encourage you to increase the number of stars. ;)

Looking forward to serve you.

for Customer Support

This plugin has a lot of user friendly features. I ran into a little snag where something wasn't working right on my site when integrating with another email service. I sent customer support a message and they got back to me in a very reasonable amount of time and helped out a lot! Great plugin, great support!

BrainstormForce

Author response

Hello,

Thank you so much for sharing your experience here and for the ratings as well!

We are glad that you are happy with the plugin and our support. Please feel free to get in touch in case you need any further help. :)

for Customer Support

The plugin is great and the customer service is awesome!

BrainstormForce

Author response

Hello,

Thank you so much for the ratings and the review you've shared here!

Please feel free to get in touch in case we can help you with anything else. :)

for Customer Support

nice tools & great support.

BrainstormForce

Author response

Thank you for the ratings and review! :)

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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