8615 comments found.
again installing on same domain jdintel.eu and showing error
Error There was an error while activating your application, please contact support team.
if creating asking again money ?
Your license has been reset, repeat the standard installation steps in about an hour from now.
done
Hi,
Can we do realtime voice chat on External Chatbot?
Hi,
You can do that with AI Voice Chatbot, we will update the demo shortly, it is a separate standalone extension.
Separate addon Realtime Voicechat for External Chatbot?
No, separate extension not related to External Chatbot.
I mean from embeded chatbot
Voice chatbot is a separate embeddable chatbot, just like external chatbot. Current External Chatbot does not have voice support, maybe we will consider that sometime in the future, but not a priority at the moment.
Last 5 digit of a license: 41449
Automatically deactivated, not working
Hi,
Create a support ticket with further details here: https://support.berkine.dev/, and our support team will take care of it during our working hours.
Any plan to add this payment getaway
https://freemius.com/Hi,
We currently don’t have plans for this payment gateway, but you can reach out to us for a paid custom integration if needed.
Please reset lics. key so that I can move installation
Hi,
We have reset your license, you may proceed with the installation steps listed in the docs.
still getting error on lics. 
We don’t see any issues from our side, you were limited to only 1 domain activation for license violation attempts in the past, which we already reset for you. Stick to activating only 1 domain per license, try again. If you face any issues, you can create a support ticket with server access details here: https://support.berkine.dev/
while trying to install I just got: There was an error while activating your application, please contact support team. I can confirm that I put activation code and envato’s username right.
Hi,
We have reset your license, you can proceed with the standard installation steps listed in the docs.
Thank you!
While installing, everything is fine, but when I enter the license, I get an error, “Contact the team”
Hi, ‘ Please refer to your support ticket for further details.
External chatbot extension prior to purchase: with the latest update, is the Personal API function available to customers?
Hi,
It is already integrated in the next version of the extension, coming up next week after we update the new interface of the extension as well, we integrated personal API there for all supported AI vendors within our Extended Chatbot extension.
For me also the same problem, the update is not working.
Hi Team
This latest update is preventing us from updating to the newest version via the admin panel?
Each time we try to update, it does nothing, and the update option remains.
Thanks
Fixed already, repeat the update process.
Thank you very much…
Hi Team
This latest update is preventing us from updating to the newest version via the admin panel?
Each time we try to update, it does nothing, and the update option remains.
Thanks
Hi,
It is fixed already.
Hi,
In the documentation there is “List of AI Vendors that allow personal API key usage”
Could you also add into documentation: Which AI Tool/Extensions Uses Which API?
Hi,
We can consider that.
Need an update of the Stripe and PayPal
It is released already, refer to the docs for update instructions.
Themes Preview:
Sorry, you have been blocked You are unable to access berkine.net
We will check that
any feedback?
Hi, does the script support GPT 5 too?
Hi,
Of course, refer to the changelogs.
Hi,
For external chatbot, any plan for combined AI&human takeover? and for the chat interface language, is customizeable/translated like the greeting&bubble message?
Hi,
Yes, we already have it, just were too busy with few big custom projects for our Davinci ai, will make it available at the marketplace soon. You can already customize the chatbot assistant text as needed via the extension itself, full translation option is coming soon.
Ticket: #233
update please
Hi,
Please refer to your ticket, we have already update it.
hi,
is the external chatbot have webhook for send/receieve?
Hi,
Yes it does, but accessible only via the widget itself.
From the demo, i cannot find the external chatbot webhook?
You can’t, you need to purchase the extension and check with the extension code itself.
i need to customize it?
That is up to you to decide, you can customize any part of the script including extensions, please note that all customizations (including customization related questions) are strictly done by you and not covered by the support plan.
What is the price of various extensions? Any bundle price with all together?
Hi,
All prices for paid extension are listed in the Marketplace in admin panel, checkout our live demo. Yes we have bundle prices, in the each extension description there you have couple bundle prices as well that includes everything explained in the marketplace as well.
With extended version what additional addons we can get from the marketplace or we need to buy them sepertly? Please clarify.
Hi,
Here is the detailed description of what you can get with Extended License: https://davinci.mintlify.app/extended-license
Also, don’t miss the temporary promo that is currently running, with extended license you get extra 238$ worth of credits that you can use on our paid extensions that are available via the marketplace tab in admin panel.
Another presale question, if we embed the chatbot on any website it only allows text messages or we can do voice chat too?
At the moment text chat, for voice chat we have separate extension.
if you referring AI Realtime Void Chat then i believe it is not accessible in chatbot like if a visitor of your website wish to have a voice chat he can not only the logged In user can have a chat. right? Any plan to include voice chat in embeded chatbot?
No, we are referring to the new extension that is embeddable to other platforms same like current external chatbot.
can you please point it out?
Check back next week, we will update our demo with that then. We are off for the weekends. Don’t miss out the current promo, it will end in few days already.
Already purchased Extended version. hopefully you will keep your words.
In new updates i can see “External Voice Chatbots” but in demo it is not accessible please confirm. Where can I find that?
Patience, week hasn’t ended yet. We released new payment gateway for one of our customers as a priority as it was a paid custom work.
Hello, any update regarding voice chatbot for external embeded chat?
It seems that your server is being blocked by Cloudflare, which is why I am not able to update/upgrade my Software. I have got 2 extended licenses and 1 normal license.
Can you please adjust your cloudflare firewall rules.
Hi,
We don’t see any issues with your licenses, make sure you update as explained in the docs, for versions between v7.1 and v8.3.1 there is a new step 0 that you need to follow, or download the latest version of the script and reinstall it.
My bad. Sorry. I missed step 0
Follow the update tab in the docs, there is step 0 there, or reinstall the script. For all support related questions you can renew your support and create a proper support ticket here: https://support.berkine.dev/, please note that we don’t provide any support via comment section.
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