This author's response time can be up to 2 business days.
Hi. I love page transitions, could you add this on future update? https://alvarotrigo.com/fullPage/extensions/drop-effect.html
Thank you for interest in LoftLoader Pro.
I will add the feature you mentioned to the “Feature Request List” and deliver it to the development team. The team may consider adding it to LoftLoader Pro in the future. Like all other feature requests we receive, the priority of adding a new feature will depend on the number of same or similar feature requests we receive. Thank you very much for bringing it up.
You may like to check this link for more information: All about new feature requests.
Thank you very much.
The Loft.Ocean Team
This is a great plugin that gives you a lot of customization options and support for Lottie files. Also their customer support is very helpful. Highly recommend!
Thank you very much for your kind words.
Can i use add my custom .gif file (a small size of logo animation) in showing loading animation?
Thank you for your interest in LoftLoader Pro.
Yes, you can upload your own custom gif image, please check the chapter “Add Custom Image” of LoftLoader Pro online documentation for details.
Thanks for reply, may i know “Smooth Page Transition” only has one format in present (your demo)? and mobile available for Smooth Page Transition?
Thank you for your reply.
1. may i know “Smooth Page Transition” only has one format in present (your demo)?
Sorry, I am not very sure about what the question is. Could you please provide more information about your question? So that I can understand it better.
You may like to check this chapter of LoftLoader Pro online documentation for details about smooth page transition.
2. and mobile available for Smooth Page Transition?
Do you mean that does smooth page transition feature works on mobile devices? If so, yes, this feature works on all devices, including mobiles.
Thanks for reply. Follow up questions:
1. Does smooth page transition support custom lottie file?
2. Smooth page transition doc mentioned that “this feature only works when clicking an internal < a > link.” :
which one of the following will works? or both works?
2.1 a href=”www.mydomain.com/folder/page.html”
2.2 a href=”/folder/page.html”
Yes, smooth page transition supports custom Lottie file. But the animation may not run smoothly, because the animation is controlled by the Lottie Player, not LoftLoader Pro.
2. Smooth page transition doc mentioned that “this feature only works when clicking an internal < a > link.”
Both will work.
I want to know if your preloader plugin allows a visitor to perform an action before entering the website? For example, just after a page loaded, a visitor must need to click a button (existing on the preloader animation screen) before entering the website. Hope this makes sense.
However, LoftLoader Pro doesn’t provide the feature you mentioned. You may like to check the LoftLoader Pro online documentation to know more about the features provided by LoftLoader Pro.
Would like to ask if the plugin is the highest priority than other css js image in loading the webpage?
Also, can i set to load this plugin first? (i would like to load this plugin first, then start to load google font in my site, and i am not going to use google font in this plugin)
Yes. Actually you don’t need to set anything, the loader will show before any other content on your webpage automatically.
Hello, I would like to know if the plugin could work for backend also ?
Thank you for your interest in our product.
This plugin is for front end only. You may like to check the online documentation to know more about LoftLoader Pro.
Olá, quero fazer reembolso, como faço?
I am trying to open a support ticket but when I get to the purchase code screen I get an error message “Error – 400 – fast_purchase_already_exits
You already have added this purchase” when adding my purchase code.
I can’t go further to open the ticket because the Next button is greyed out. Can this be fixed?
Thank you for contacting us and sorry for the inconvenience caused.
It seems that you have added this purchase code before. Please email your purchase code to firstname.lastname@example.org , so that our colleague can look into it for you.
For security reasons, please do not leave your purchase code here directly. Because others can see it too.
It seems that the preloaded starts after the page was loaded.
when you click a link to another page, it stucks, loads and after that the preloaded start.
It should begin before loading, please advise.
Thank you for contacting us.
Since this comment section is for pre-sale questions only. Please:
- If you are using the lite version of LoftLoader, please open a support ticket at LoftLoader Lite support forum.
- If you are using the pro version of LoftLoader, please open a support ticket at Loft.Ocean Support Center.
So that our technical support specialists will assist you.
Just purchase my second license. Favorite pre loader plugin, great work and thank you.
I am using a custom lottie animation via HTML.
1) Is it possible to move the animation to the top of the page rather than the middle?
2) When changing the width & height past 300px, the animation aligns left. Wondering how to keep it centered?
3) Is there a way to use a different animation for mobile?
Thank you for your purchasing.
Since the comment section is for pre-sale question only, please open a support ticket at Loft.Ocean Help Center and one of the technical support specialists will assist you.
Thank you very much for your understanding.
The Loft.Ocean Team
Hi, I sent an email a few days ago and have not had any response yet
Just checked our email but didn’t find any email from you.
Please note that other channels rather than the help center can no longer reach the support team, please open a support ticket at Loft.Ocean Help Center and one of the technical support specialists will assist you.
Hi, possible to enable it ONLY on mobile devices?
Yes, the loader can be enabled for mobile only. Please check this chapter of LoftLoader Pro online documentation for details.
Hi, I just bought your plugin and it’s AMAZING. I currently had Barba.js on my site so the header won’t refresh soo it looks like a web app. Anything that is refreshed is wrapped in barba container. Is there anyway i can have the preloader only show in the body of the site and keep the header from being covered? Thank you!!
Nevermind!! This is amazing! I played with the index and it worked!!
Thank you for your kind words.
LoftLoader Pro Any Page Shortcode cannot be removed in pages after saving, removing an old shortcode is impossible after admin page reload the old shortcode still reappears
I checked it on our testing site, but didn’t find the issue you mentioned.
Since this comment section is for pre-sale questions only and can no longer reach the support team. If the problem persists on your website, please contact our support team at Loft.Ocean Help Center for further assistance.
Please kindly note that you will need a valid support license to submit a request at Loft.Ocean Help Center.
Is there a way to show the preloader only on the first load (the longest)? It slows down browsability a lot when it preloads every single page loaded. Also, any way to change the fade speed. That also is quite slow.
Since this comment section is for pre-sale questions only and can no longer reach the support team, please open a support ticket at Loft.Ocean Help Center and one of the technical support specialists will assist you.
E.g trigger loader when clicking the button with css class added in loftloader settings page (.login-button, .sign-up button, .primary-submit etc)
This would also be really helpful for showing the loader on woocommerce add to cart button and checkout button
Thanks a lot for your suggestion and such an enlightening solution.
Thanks again and have a lovely day!
Best regards,The Loft.Ocean Team
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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