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Discussion on LoftLoader Pro - Preloader Plugin for WordPress

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293 comments found.

Hi, do you have an option to let the preloader work only on mobiles?

Hi,

Thank you for your interest in our plugin. :)

Yes, LoftLoader Pro provides the option to show the preloader only on mobile devices.

You may like to check LoftLoader Pro online documentation: Devices Control.

Thank you very much.

Best regards,

The Loft.Ocean Team

Hi, A quick presale question. Can we select only one page to display the loader on?

Hi,

Sorry for the delayed response due to weekends.

Yes, you can select only one page to display the loader on. In the settings panel, please navigate to “Display On” > and choose “Handpick”. Then you will be able to select one or multiple pages/posts to turn on the pre-loader on these pages/posts. Please check the online documentation for more details: Display On Options.

Thanks.

Best regards,

The Loft.Ocean Team

Hello, I tried your plugin. It crashed my site

https://wordpress-490960-1568408.cloudwaysapps.com/wp-login.php?bzsol=2030 gail@bizramp.com HelloIKON@4422

I have made a copy of it. The original site looks like ikonnect.ae

please check whats causing it. if its not compatible with my setup, please refund

Hi,

Thank you for contacting us.

Although it is rare, occasionally it does happen that the site crashes when installing a theme or plugin (no matter what theme or plugin), or when updating a theme or plugin.

Because the actual environment of each site is different, to find the exact cause of the problem, please provide the following information so that our developer can further check the problem for you:

1. Please create a staging site of your live/original site. A staging site is an exact copy of your entire live website. So, the actual environment of the staging site is exactly the same as the original site. If a problem occurs on the original site, it will also occur on the staging site.

2. Then please create a temporary admin account of this staging site and let us log into this staging site, so that we can check the problem and debug on the staging site, without affecting your live site.

3. Please also provide your FTP login credentials, so that we can check the error log of your website.

4. Please email your staging site URL and the temporary login credentials to general@loftocean.com .

You can use this free plugin to create a staging site: WP Staging – DB & File Duplicator & Migration.

And you can use this plugin to create a Temporary Login Without Password: https://wordpress.org/plugins/temporary-login-without-password/ .

Looking forward to your reply. Thank you very much.

Best regards,

The Loft.Ocean Team

n1k1dk

n1k1dk Purchased

Is it possible to delete/hide the lottie player when using a Lottie animation?It´s working well, but with the player underneath it´s looking really bad… :/

Hi,

Thank you for contacting us.

When copying code from Lottie animation, there is an option to control whether the controls are displayed: “Controls – Display Animation Controls:
 Play, Pause & Slider”. Please do not check this option, and then the Lottie player will not show. Please refer to this screenshot.

Thank you very much.

Best regards,

The Loft.Ocean Team

Hi, I use wp ultimo, and want the loftloader to show as a user signs up for our product. However, in our domain https://sazimarkets.com/registerme?cs=5fc74217db4cf8.49679519&step=domain, the loftloader no longer shows up.

WP Ultimo’s register process doesn’t seem to be in the admin or the typical frontend. How can I target the load on these pages?

Hi,

Thank you for contacting us.

We checked your website and found that the authentication process did not return the normal HTML content.

Please see this screenshot: https://d.pr/i/0e0r2e . From this screenshot, you can see that the HTML of this page is empty.

It seems that this authentication process does not run any WordPress code, therefore, as a WordPress plugin, LoftLoader Pro code does not run either.

Thank you very much.

Best regards,

The Loft.Ocean Team

Hi this is my purchase code: 59b90473-e7f0-46e6-a3e7-a8d42d2a3fac Can I refund? as the pro version make my wordpress web collapsed. It may conflict with my 2C2P WooCommerce Plugin. I used your lite version which come with the theme Hoteler by Themegoods for along time with no problem. Please help Best Regards, Ted

Hi Ted,

Thank you for contacting us.

We found this plugin 2C2P Redirect API for WooCommerce in the WordPress plugin repository. But this plugin has not been updated for 3 years. We are not sure if this is the plugin you mentioned.

We tested the plugin on our test site, and the test site environment is as follows:

- WordPress 5.6

- The default theme “Twenty Twenty”

- The latest version of WooCommerce

- The latest version of LoftLoader Pro

It works well on all pages except the checkout page. During the checkout, the plugin “2C2P Redirect API for WooCommerce” caused some error messages, but the checkout can still be completed.

We are not sure which plugins are installed on your website. In order to find out the exact cause of the problem you encountered, please create a staging site, and email the staging site URL and administrator login credentials to general@loftocean.com so that our developers can further check it for you. You may like to check the online documentation for more details on Debugging on your staging site.

Thank you very much.

Best regards,

The Loft.Ocean Team

Hiya!!! really like the look of this… styling is really nice… im trying to decide between your one and another 2… can you only have loading only on page exit???

as this give the illusion of a faster page… as i wouldnt need to wait for all content to laod

Does your plugin have this?

All the best

Paul

Hi Paul,

Thank you for your interest in LoftLoader Pro. :)

LoftLoader Pro does not have this feature currently. But it is already in our “Feature Request List”, and we will consider adding this feature in a future update.

Thank you very much.

Best regards,

The Loft.Ocean Team

Hi, after upgrading to wordpress 5.6 loader is not working any more. can you please check?

Hi,

Thank you for contacting us.

We just tested LoftLoader Pro on our test site, running the latest version of WordPress (5.6), but we did not find any problems.

Could you please see this FAQ and follow the instructions to Check if it is a conflict?

By the way, please kindly note:

There are no “Purchased” and “Supported” labels next to your username. Since our support service is only available to customers with a valid support license, therefore, if you need our further assistance, please provide the following information:

1. Please find your Purchase Code and email it to general@loftocean.com . You may like to read this article to find out Where Is the Purchase Code.

2. Please also include the URL of your website (or the staging site) in the email.

3. Please provide the temporary administrator login credentials of your website (or the staging site), so that our developer can log in to your (staging) site to further check the problem.

Thank you.

Best regards,

The Loft.Ocean Team

pre sale question, does this plugin work for admin pages too? That would be great

Hi,

Thank you for your interest in LoftLoader Pro. But LoftLoader Pro doesn’t provide the feature to show the loader for admin pages.

Best regards,
The Loft.Ocean Team

Hi. Is it possible to give different sites another loader look? Site one background color blue, site two background color red for example…? Give News please!

Hi,

Thank you for contacting us. Please see the details below:

If you want to show different loaders for different pages, then yes, LoftLoader Pro provides a feature “Any Page Extension”. You can use this feature to display different loaders on different pages/posts. Please check this chapter of LoftLoader Pro online documentation for details.

Since the CodeCanyon comments section is only for pre-sales questions and simple support questions, if you have any further questions, we recommend that you open a support ticket at Loft.Ocean Help Center . Thank you very much. :)

Best regards,
The Loft.Ocean Team

Hi there, pre-sales question:

we have a rather big website running with Cloudflare – Cache Everything page rule and other page rules and WP Rocket page caching. We looked up your online doc and just found something on WP Rocket. Is your plugin running smoothly with the combination above?

Thank you for letting me know.

Hi,

Thank you for your interest in our plugin.

We know that some users use LoftLoader Pro in combination with Cloudflare and WP Rocket and there are no issues on their websites.

If you encounter any issues while using our plugin, please feel free to open a support ticket at Loft.Ocean Help Center and our support team will assist you. :)

Best regards,
The Loft.Ocean Team

Hello,

Would it be possible to trigger the loader when clicking on a input submit button(<input type=”submit”) your docs clearly states that the loader is only triggered by a href links.

Thanks

Hi,

Thank you for your interest in LoftLoader Pro. But sorry, LoftLoader Pro doesn’t provide the feature you mentioned.

Best regards,
The Loft.Ocean Team

Dewayne

Dewayne Purchased

Is there any way you can make a JS version of this? I see sites with the amazing fluid page transitions and this plugin is cool but using CSS transitions just don’t look good compared to the JS transitions. I would buy for every site if you make this. thanks

Hi,

Thank you for contacting us. :)

However, the effects you mentioned on other sites should generally not be achieved by the preloader. To create sites with the amazing fluid page transitions, it is needed to use AJAX to partially load the page, without reloading the entire page. And then also update the page URL in the browser address bar. This is a common interactive effect on modern websites. If it is a WordPress site, this is usually a feature provided by the theme. It is difficult for plugins to do this, because the structure of the website is determined by the theme, and the structure created by each theme may be different.

Our plugin adds a loading screen to the page (with PHP, JS and CSS), and does not change the way the site is loaded. As mentioned in the previous paragraph, because the structure of each theme/site may be different, it is a very difficult task to use a plugin to change the way the page loads on the website.

Thank you very much.

Best regards,
The Loft.Ocean Team

Dewayne

Dewayne Purchased

Thank you for your reply, that makes sense.

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