In Safari browsers, the pop-up tool tips appear under the pin icons. I’m using v1.2.5
Hi, please send me the preview page then I can try to help. Regards
Hi, what’s your browser? I can see the popup working properly in Safari, please try to update the browser to the latest version? Regards
Any version of Safari; on a Mac, iPad etc
I can send a screenshot
I’ve tried on the latest version on a Mac and iPad – same problem; is there a way I can send you screenshots; Just to be clear; the pop-up works but appears under the pin icons
Ok, I see it now. There is a known bug in the Safari, the z-index is changed with CSS3 3D transition, there is no problem with other browser like Chrome. Regards
So what’s the fix? You claim to be compatible with safari and it represents a significant part of my audience
Hi, sorry it’s a browser related bug, there is no good solution for it now. Can only waiting Safari update to fix it, the content is accessible with the bug.Regards
I need to recreate this map here: http://otecorporation.com/.
I’ve downloaded the plugin, but the icons are completely different. I only see a way to upload 1 icon and I need several. Any idea how to do this?
Hi, right now the custom icon only support a global same icon. You can try to replace the icon image in the img/ folder of the plugin. There is 8 24×24 icon image there. Regards
Hi! my name is Laura,
I’m interested in your plugin, but want to know if I can save images show up in the pop-ups instead of just text. Similar to what you have going for the youtube section
<img src="path/to/your/img.jpg" width="480" height="320" />
I just tried using the plugin on the following page: http://roleau.dotsdev.nl/product/neroli/. The map is under the tab ‘HET MATRAS’. However, once the map is shown all the icons are stacked in the top-left corner. When I hover over the top-left corner, the icons jump to the correct place.
How do I fix this?
Thank you soo much in advanced!
Hi, please try to add a custom js to trigger the window resize while switching the tab. Then the icons will display correctly in the correct position. Regards
Hello. Am I able to create a slider with multiple images using such?
Hi, right now it doesn’t support this feature, you may have to customize the code to support it. Regards
i see. okay. another question, it works on preview, but works weird when implemented. http://gu.dimensionsystems.com/
Hi, sorry but I can’t see this plugin in the page, please try to disable the ajax loading animation for it. Right now the element require the container to be visible by default. Regards
Gosh I love your plugin. I’ve bought it for a bunch of my clients – it rocks.
I’m wondering how difficult it would be to add a “Tabbed” content box to the pop up. Are you familiar with that functionality?
Like this (See link above)
I tried using a short code in there and it didn’t work. What do you recommend?
Comment replied. Regards
Oh my god – I just realized that YOU built the tabbed plugin I just sent as an example! Ha ha ha! I’m a dork…
Unfortunately, the site we are using your plugin on, does not use VC…
Let me know how you think I should proceed.
Hi, you have to trigger the window resize event when switch a tab, you can send me a message via the contact form in my profile page, then I can send you the customize js file for the Tab element. Regards
I just send you a note – you might have sent the code to my old email address. Can you resend?
+1 for variable icon size 24px is too small (seems to be a very popular request on here)
Hi, thanks your feedback, will try to make the icon size more variable in the future update. Regards
Did you get my request regarding the tabs in the pop up? Can you please email me the code at: firstname.lastname@example.org and provide a little guidance on where I should put the code?
Any help is greatly appreciated.
Hi, I’ve forward the reply email to email@example.com Regards
Just to clarify – what plugin does this file go with? Hot Spot or your other plugin?
Hi, overwrite the js file in the Tabs element plugin to get update. Regards
This one: https://codecanyon.net/item/visual-composer-addon-tabs/8956084?s_rank=1
Is this correct?
Our theme does not have VC, they are using their own editor – I’m not sure I want to load VC on top of that….
Hi the custom js only require if you want to put the image hotspot inside a tab. Regards
Ohhh… I”m sorry – I want to put a Tab into a Hot Spot (popup)...! The reverse of this…
Can you advise?
Hi, sorry something misunderstanding here. You can put this hotspot’s short code in a tab item’s text editor. Something like:
That’s not what I want to do. I want to put a tabbed item INTO the POPUP. Take a look at the screenshot I sent you – you can see how I am trying to put a pop up shortcode into the content box of a Hot Spot…. But I can’t get the shortcode to work in the content box.
Ok, I get it. Sorry but right now the popup content only support basic HTML like image. You may have to customize the code if you want to put complex content in it. Regards
Oh bummer… shoot! I love your plugin and bought it specially for this. Any thoughts on where I can find some plugin that will work? I will continue to use your plugin on other sites… I appreciate your help.
I’m trying to achieve something that I’m hoping you can help me with.
Currently when you mouse over the image I have it set to go black and white as to make the hot-spots pop.
The hot-spots aren’t effected but they need to be white normally(when image is color) and then change to red hot-spots when you mouse over the image.
Do you think this is possible ? I know its custom code work, would happily pay you for your time.
Hi, do you mean add a hover state to the hotspot icon? Yes I’m available for freelance, you can drop me a line via the contact form in my profile page with your budget. Regards
Thanks email sent
Will this plugin allow a hotspot to open a new window into an image gallery not just one image?
Hi right now it doesn’t support this feature, you may have to customize the code to add it. Regards
I’m adding an image to a page, and want to direct the user to click on an area of the image. Upon clicking, a popup window will appear, the user can type in a password, and if the password is correct the “submit” button will take them to another URL. Will this work with this plugin? Thank you for your time!
Hi, right now it only support popup content with hotspot. You may have to hire someone to implement it for you as freelance with the specified request. Regards
Is the plugin ok with WP 4.8 ?
Hi, it use basic WP function, so it will be compatible with most of the WP. You can contact me via the contact form in my profile page too if you have any problem with it. Regards
Hi, I keep reading stuff about changing the colour of popovers being possible but I can’t see how it’s done?
Hi there is a style option for the each popup. You can select it in the backend. Regards
Hello SIke. Thanks for coming back. I have no idea why I didn’t see that earlier. Sorry to have bothered you. Regards
I purchased this and after working fine for a year I’m suddenly getting an uncaught typeerror – Uncaught TypeError: Modernizr.prefixed is not a function. I’ve tried disabling plugins and still occurs.
Hi, maybe some of your plugin is using the Modernizr and doesn’t include the prefixed part. You can send me a preview page, or find the plugin and add it. Regards
Hi, I have just purchased this plugin, but I am not sure how to add links inside the text area, or images, or html 5 video. Are there some settings that are missing? It is not letting me use html code in the text boxes also. I would like to create images in the text box and add links to the images.
Thank you for your support.
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