95 Reviews
by oveno 3 years ago
It works, but it is not tracking conversions accurately. It is slowing down website. There are some errors in the logs coming from this plugin. I was not able to get any help from author. I endded up removing this plugin and buying alternative plugin (PixelYourSite).
Had used the plugin for over a year.
Quite a few bugs and slows down the website. The support was extremely slow too.
In the log file there is a warning about a wrong function, from about 2 years. My log file is bigger than the media dir.
[[Review after 1 month of use.]]
- Our site slowed down because this plugin affects the speed of the site.
- The three menus keep getting errors.
- In conclusion, this plugin was not usable, so I removed it. Please return the money.
[[Review after one day of use.]]
[Plugin function]
. 3 Page : Error or Can’t access
- Actionable Google Analytics > Add-On Services : Can’t access (maybe you want use commercial paid service, but I don’t want the trick)
- Google Shopping Feeds : Error (HTTP ERROR 500)
- Shopping Configuration : Error (HTTP ERROR 500)
[Feedback]
. Price is 135$
. Function value looks 13$
. UI value looks 1.3 $ (UI is ‘Nothing’, it just looks I donate to the company)
In conclusion, the company doesn’t seem to have any interest in development at all, to the point that it’s unbelievable that they’ve been developing this plugin for 6 years.
Even if other plugins like Youzify cost $49, I would advise you to learn a lot by looking at the many features and great UI.
For this plugin, I would like to give a minus instead of 1 for the price/feature evaluation.
I can not create Google or Facebook shopping feed. Plugin can not connect merchant center. Support team didn't reply me.
Also plugin create missing data layer codes, create events twice.
Give my money back!
Amazing service from Ashish Chandak and the team. He resolved the issue occurring as the GTM purchase tracking tag was not getting loaded as required which he have fixed.
Very helpfull, great and prompt service.
Author response
Hi there,
Thank you very much for appreciating and posting a superb review and rating! :)
It was our pleasure to help you.
Happy Analyzing!
Thanks & Regards.
Tatvic Analytics.
the presence of google merchant also made the other plugin that I had to install useless and therefore my installation was cleaner. Great!
Author response
Hi there,
Thank you very much for appreciating and putting an awesome review and rating about the new plugin feature! :)
Happy Analyzing!
Thanks & Regards.
Tatvic Analytics.
by kiwii 5 years ago
Excellent plugin and customer support! Always choosing them again.
Author response
Dear Enrique,
Thanks a lot for appreciating the plugin and service.
It's our pleasure to have you as our valued customer. :)
Happy Analyzing..!!
Thanks & Regards,
Tatvic Analytics.
Highly recommendable plugin, and customer support is great. There team is very helpful, dedicated and kind, they give you the solution asap.
Author response
Dear GroupM Team,
Thanks a lot for recommending, appreciating the support and posting a splendid review. :)
It was a delightful experience while assisting you. Your feedback keeps us motivated in delivering the solution and services.
Happy Analyzing..!!
Thanks & Regards,
Tatvic Analytics.
Works like a charm and Tatvic provides superb support. A must if you have a WooCommerce store. Totally recommended.
Author response
Hi there,
Thank you very much for appreciating and putting a fab review and rating! :)
It was our pleasure to help you.
Happy Analyzing!
Thanks & Regards.
Tatvic Analytics.
Very good plugin. Fast support. Thanks!
Author response
Dear Michal,
Many thanks for the superb review and rating! :)
It was an amazing experience while helping with your queries and requirements.
Happy Analyzing!
Thanks & Regards.
Tatvic Analytics.
Great customer support with tailoring the plugin and setting up analytics. Highly recommend!
Author response
Dear Will,
Many thanks for the wonderful review and rating! :)
It was a pleasure helping you right from the requirement till the complete working of the plugin.
Happy Analyzing!
Thanks & Regards,
Tatvic Analytics.
Great customer support and the plugin works great - as advertised!
Author response
Dear David,
Thank you very much for the fantastic review and rating! :)
It was nice helping you right from the requirement till the setup.
Happy Analyzing!
Thanks & Regards.
Tatvic Analytics.
Very helpful support team and what seems to be a quality plug-in. But we had issues getting it properly configured and in email exchanges with their support team, we came to understand that to make it functional we needed to turn off Javascript minification which we'd put in place to support increased site speed. Therefore we opted for a different analytics solution that supported enhanced e-commerce reporting in Google Analytics without needing minification being disabled.
Author response
Hi there,
Thanks for sharing the feedback and appreciating the support.
There are always improvement scopes and in that line we have taken up the JS minification compatability in our development plans and will be including it in the next major release.
Just to mention, the plugin works fine in all other aspects and do not impact site performance.
Thanks & Regards,
Tatvic Analytics.
We started with the Free Version and upgraded to Premium. Very happy with the Plugin. Highly recommended! Support is also very kind and helpful. Thanks a lot!
Author response
Hi there,
Thank you very much for appreciating and putting a fab review and rating! :)
It was our pleasure to help you.
Happy Analyzing!
Thanks & Regards.
Tatvic Analytics.
by juelu 5 years ago
We tried out the Free version first, but unfortunately, many sales were not tracked (because of variable products and shop customizations).
We then wrote to Tatvic support and they helped to set us up a trial version of the plugin and made sure that on every step (basket, product, test-sale), the tracking was integrated correctly.
Great and fast support. Of course we bought the Premium version and now, everything is working as expected.
Author response
Dear Julian,
Thanks a lot for appreciating the support efforts and posting a descriptive review plus. :)
It was a delightful experience while assisting you. Your feedback keeps us motivated in delivering a strong product and service.
Happy Analyzing..!!
Thanks & Regards,
Tatvic Analytics.
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