tatvic

tatvic supports this item

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126 comments found.

Hey, this plugin looks great!

I have one querie… Is it possible to track the user’s role in Analytics? For example, we have user roles setup for “wholesale” users and “retail” users. Is it possible to tell Analytics what the role was of a user who submitted an order?

This will allow us to then find out an “average order value” across our retail customers and our wholesale customers separately, rather than seeing one “average order value” for all user types.

Thanks!

Hi,

Thank you for contacting us!

This feature is not available in our plugin. However, you can do it from your end by doing custom implementation to track the USER role & send it via custom dimension with transaction data in your analytics account.

Hope that helps!

Thanks & Regards!

We have your plugin on one of our sites. The Sales data in GA is sporadic. Some sales data comes through, but most of it does not. What can we check to make sure everything is working correctly? Server issue? Plugin conflicts?

Hi,

Thank you for contacting us!

Kindly, share with the following details/access with us:

1. Provide Store URL with the plugin installed. 2. Share view level access of your analytics account at analytics2(at)tatvic(dot)com

So we can troubleshoot the issue & help you to resolve the same.

Hope to hear you soon!

Thanks & Regards!

1) URL is grizzlyhackle.com 2) Analytics has been shared.

Hi,

Thank you for sharing access!

We request you to contact us at analytics2(at)tatvic(dot)com so we can assist you further regarding your query.

Hope to hear you soon!

Thanks & Regards!

This plugin looks very promising. Do you also have like bulk packages? For like 10-25+ installs. My e-mail is info@trender.nl

Pre sales question: I’ve set up a custom thank you page in wordpress/woocommerce. Is it possible to track this page as goal within your plugin?

Hi,

Thank you for contacting us!

We request you to share the “Thank you” page URL of your store so we can test it & share the outcomes with you.

Hope this addresses your concern!

Thanks & Regards!

Ayanmo

Ayanmo Purchased

Do you offer installation services?

mage_tatvic

mage_tatvic Author Team

Hi,

Thank you for contacting us!

It will incur the extra charge since installation is not included in the license agreement. You can also contact us at analytics2(at)tatvic(dot)com regarding the same.

Hope this addresses you concern!

Thanks & Regards!

Sp0cK

Sp0cK Purchased

Great plugin!
I’m trying to track conversions since all checkouts go to “referral” traffic. My guess is I have to set some code to the /checkout page or on the submit button. How can I achieve this?
Many thanks!

raghu_tatvic

raghu_tatvic Author Team

Hi,

Sorry for the inconvenience caused!

While we were searching for your emails in our inbox, we found that they were gone unnoticed since it went into Spam (http://image.prntscr.com/image/f48e5ba4582b4845998a81cb9e1c7501.png ).

Now we have connected to you via email thread.

Hope that Helps!

Thanks & Regards!

Thank you for the great support! Putting the referral link in the exception list fixed the probleem like you described, as such: http://blog.analytics-toolkit.com/2015/payment-gateway-referrer-exclusions-google-analytics/

I’m gonna leave a good review now :)

Hi Sp0ck,

Thank you for your fantastic review!

Happy Analytics!

Cheers :)

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