This author's response time can be up to 2 business days.
Thank you for contacting us!
“Cross Domain” feature is not available with our plugin but you can do it from your end manually.
You need to add the code manually in your store. Our plugin will work fine with that setup.
Hope this helps!
Thanks & Regards,
We have just bought this plugin in order to have a support of the weird issue we are facing.
We are using “Enhanced Ecommerce Google Analytics” but the revenue in the Sales Performance is missing, see https://www.screencast.com/t/bxKa4aP5e.
However, if you checked to an specific transaction, the product revenue has its value, see https://www.screencast.com/t/FUXoQSVc0Obb
Product Revenue and Revenue is different as far as I know, however, can you please check why the revenue on some transactions are not recorded and is just displayed as 0? The order in WooCommerce is actually getting and has the price though.
We need to have a resolution on this asap as we have a data integrity issue right now and we need to fix this up so that we can have a report on how our products are selling.
We have received your email & contacted you on the same.
Hope to hear you soon on that thread itself!
Thanks & Regards!
I’ve just installed the plugin and understand that we need to wait a few hours for the stats to appear on GA, but shouldn’t the ‘Active Users right now’ of Real-Time Report work instantly?
Yes, “Active users” should be there in the real-time report instantly. We’ll surely help you to troubleshoot the issue & help you to resolve the same.
For that, we request you to contact us at analytics2(at)tatvic(dot)com & share the following detail & access with us:
1. Store URL (with our plugin installed).
2. Edit access to property level of your analytics account.
Hope to hear you soon!
Email sent, Thank you!
Hi there, we started with the free version and just bought the premium version for support as all our sales are not showing up in GA. We are running PPC traffic and it’s important we get this issue fixed so we can see sales coming from PPC. Please help
We have connected via email.
Hi There, I have implemented the free version on a child theme and I am getting only getting 70% of orders come through to Analytics, will the pro version help me fix this issue?
Yes, the premium version will surely work with the child theme but we request you to contact us at analytics2(at)tatvic(dot)com & share the following detail & access with us so we can test it first for you:
1. Store URL (with the free version of our plugin installed). 2. Edit access to property level of your analytics account on the same id.
Do you have a multi-site license option? (For 3 sites)
Yes, we have the option for a multi-site license. For that, we request you to contact us at analytics2(at)tatvic(dot)com so we can assist you further.
Pre purchase question. Does your plugin support website using Kupon theme where deals are added as woocommerce products
Ideally, it should work but we have received this types of query first time so we request you to first try the free version (https://wordpress.org/plugins/enhanced-e-commerce-for-woocommerce-store/) of our plugin & share your store URL with us so we can verify the same for you.
P.S: You can also contact us directly at analytics2(at)tatvic(dot)com to share the details
Can i pay one time and use this for multiple sites?
Im using your free version, but also have GTM implemented that fires the UA tag. I installed it about a week ago and have had 3 orders, but nothing has recorded in my ecommerce GA data…
Is the free version compatible with GTM? Does the UA tag fire twice because of the plugin?
Any thoughts on why it is not working?
There is nothing like compatibility with GTM. GTM is a mediator tool to send data to GA account which anyone can use in their website.
But while using our plugin, we recommend users to not fire UA tag from GTM since our plugin will automatically add it in the website. Read more about it in the FAQ of our plugin: https://wordpress.org/plugins/enhanced-e-commerce-for-woocommerce-store/#faq
Hope this Helps!
P.S: This section is only for the premium plugin query & inquiry so use the free version support thread for the query of free plugin.
Hi, does this plugin support multilanguage sites, especially is it WPML compatible? thanks
Currently, our plugin doesn’t support multilanguage sites but we are providing customization support especially for the premium version of our plugin to make it work with the WPML.
For more information, we request you to contact us at analytics2(at)tatvic(dot)com so we can assist you further.
Where are the detailed install instructions? Unzipped file and just got a bunch of folders? Nothing about installation in documentation either
Hi, first of all very usefull and easy to setup Plugin. Great Work. Just a short question. Is it a problem if we integrate the Google Optout Script into our Site? Does the plugin handle it the right way?
And a more detailed Instruction on how to set up an own GTM would be very, very helpful. Or is it really enough to import your container? What other Tags, Triggers etc. we have to create?
Thanks and kind regards
Yes, it will work with Google Opt-out Script. You can add it from your end.
You can definitely use your GTM with our plugin. For that, you just need to import Tags from our GTM container & set the “All Pages” trigger for the Tags. The steps are already given with the plugin settings, just follow it. You don’t need to Add any extra Tags or Triggers while using our plugin.
Additionally,if you are satisfied with our plugin services & support; we appreciate if you can spare few minutes to review our plugin on Envato market. Your reviews will help other users to buy our plugin.
Looking forward to your review.
File Type: Not a core, theme, or plugin file from wordpress.org.
Please check this…
Wordfence shows you the Warning because we have some obfuscated code in our plugin. You can ignor that warning. It will not affect any functionality of your website.
You can Mark it as Fixed from Wordfence!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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