tatvic

tatvic supports this item

Supported

This author's response time can be up to 2 business days.

183 comments found.

We face right now heavy performance issues on the free version as server-side caching seems to be not working with the plugin. Will it work with this version? Or any way to make it work? We are running on kinsta.com

Hi,

Thank you for contacting us!

Our Plugin is doing analytics via Sessions for GA & in GA, maintaining sessions are very important for accurate tracking so Varnish, Nginx, or other similar server-based cache systems have some performance issue with our plugin.

For more information, you can contact us at analytics2(at)tatvic(dot)com

Thanks & Regards,

ilcava

ilcava Purchased

Hi, from some days GA not track ecommerce order… some ideas?

Hi Joe,

Thank you for writing us!

Have you accepted the Privacy policy of the plugin? With the latest update, you need to accept the privacy policy for our plugin as per GDPR compliance. It’s available in the settings of the plugin.

Hope this helps!

Regards,

ilcava

ilcava Purchased

ok I do it, now I wait some order to verify, thanks

where to see the report data ? is google analytics or is wordpress admin site?

Hi,

Thank you for writing us!

Our plugin will generate the reports in your Google Analytics account only, not in the WordPress Admin Panel. In GA you can see the data under “Conversion >> Ecommerce

Hope this helps!

Thanks & Regards,

by
by
by
by
by
by