Hi. Thanks for your interest in our product.

With Bookly customers can select the required service, filter within category and staff members, book appointments and pay for them.

1. On the booking form Category, Service and Staff members fields are available for customer to select. You can set the default values and hide any of those fields.
2. Unfortunately, there is no option to show calendar to customers. Calendar is available for administrator only. Therefore, staff members can log in to their accounts and view their own calendars.
3. There is no such option in Bookly. Appointment reservation is built based on timeslots, so customer must select available timeslot to book an appointment.

Thanks

Hi. Thanks for purchasing our product.

1. “Show blocked timeslots” and “Show each day in one column” features are available from Bookly v4.3. So, please make an update to the latest version.

1. At the moment you can set up PayPal, Authorize.net and Stripe payment methods. We can add additional payment methods for additional cost. Please contact us at support@ladela.com for more info.

Thanks

Hi Adrian,

On your screenshorts 10am is available for booking and there is no appointment already booked for this time. So everything looks to be correct.

Can you clarify in more details what the problem is and send us an email to support@ladela.com? It will be helpful if you give us access to your admin panel so that we can check your settings.

Thanks

My comment about 10am was an example. On the screenshots please check Saturday Feb 28 at 10:30.. There is an existing booking already but on the front end a new booking can be made at the same time.

I’ve sent login credentials to you via email.

Thanks, Adrian

Please resend your email and put your Codecanyon username in the title.

Thanks

Hi. Thanks for purchasing our product.

These features are available in Bookly v4.3.

The update is available through the standard WordPress Plugin update procedure. You need to enter your purchase code in Bookly -> Settings -> Purchase Code and then check for update on the Plugins page.

Thanks

That does not work! I’ve already tried that. You need to update the files on Codecanyon when you update them on your servers.

Hi. Thanks for your reply.

It is strange, because v4.3 is available via WP update procedure. Anyway, please send us an e-mail to support@ladela.com with the description of your inquiry and your purchase code and we will send you archive with the latest version.

Thanks

Hi. Thanks for your interest in our product.

1. Yes, it will fit. The only Bookly technical requirements are: PHP 5.3+, Curl extension enabled.

2. You can add booking form to each service provider page and set a default value for ‘staff member’ field when adding booking form shortcode.

Thanks

Hi. Thanks for purchasing our product.

You will have to set up staff members working hours according to corporate offices hours. Therefore, you may enable ‘Display available time slots in client’s time zone’ option, so customers can see available timeslots according to their time zone.

Thanks

Hi. Thanks for purchasing our product.

We are looking forward to make WooCommerce integration by the end of the spring.

Thanks

In line 4, i see only one / character

?

Hi. We are so sorry for late reply.

Please send us an e-mail to support@ladela.com with the description of your inquiry and a link to your page with an access to your admin panel and we will assist with this immediately.

Thanks

Hi Eldert,

Thanks for purchasing our product.

You need to implement this in services (create services with 30 and 45 min length).

Thanks

Hi, that is not the question that I have. Is there a way to restrict users to allow them to only make, for example, three appointments in a month?

Hi. Thanks for your reply.

Unfortunately, there is no such option in Bookly.

Thanks

Hi. Thanks for your interest in our product.

1-2. Unfortunately, there is no option to make single events in Bookly at the moment. You may set it up as a service and make a note on your web site that this is a one time event.

3. Yes, you can increase the capacity to any number you need, there is no limit on this.

Unfortunately, it will be not shown on on the front end how many slots are left. The customer will be able to see the time slot as long as capacity is >= 1.

4. Notification will be sent to a customer once he/she will book an appointment. Single events are not supported in Bookly.

Thanks

Thanks for your feedback!

Hi Boguslaw. Thanks for your reply.

Currently Bookly system defines several types of Users: Administrator (Admin), Staff (Staff Member) and Customers (Customers). We may consider adding other user roles in future.

In case you are interested in plugin customization, please send us an e-mail to support@ladela.com and we will let you know what is possible to do.

Thanks

OK, I checked all type of Users, and this is what I have:

- Admin has access to full options in Bookly. OK, but my client can not have the status of Admin only Editor or Staff Member, because Admin has access to whole options in WP.

- Staff Member has access only to Calendar without other options in Bookly. I think

- Customers do not have access to Bookly, only to edit your WP profile.

You should create Staff Admin role (based on Editor role in WP) with access to whole options in Bookly. I think you should too add checkbox in Staff Members tab to choose access to Bookly tabs (eg. appointments, services, payments, customers etc.) – this option should be visible in Admin Panel and Editor Panel.

Best Regards, Boguslaw

Hi Boguslaw. Thanks for your post.

We will add your considerations to our customers requests list. So we may consider adding these features in future.

Thanks

Hi,

I have 5.2.2 installed:

Bookly Deactivate | Edit Bookly is a great easy-to-use and easy-to-manage appointment booking tool for Service providers who think about their customers. Plugin supports wide range of services, provided by business and individuals service providers offering reservations through websites. Setup any reservations quickly, pleasantly and easy with Bookly!

Version 5.2.2 | By Ladela Interactive | Visit plugin site | Check for updates

If you look at the page source of the consulting page, the form is also activated on the page (look at line 637 onward):

<script type=”text/javascript”> (function (win, fn) { var done = false, top = true, doc = win.document, root = doc.documentElement, modern = doc.addEventListener, add = modern ? ‘addEventListener’ : ‘attachEvent’, rem = modern ? ‘removeEventListener’ : ‘detachEvent’, pre = modern ? ’’ : ‘on’, init = function(e) { if (e.type == ‘readystatechange’) if (doc.readyState != ‘complete’) return; (e.type == ‘load’ ? win : doc)rem; if (!done) { done = true; fn.call(win, e.type || e); } }, poll = function() { try { root.doScroll(‘left’); } catch(e) { setTimeout(poll, 50); return; } init(‘poll’); }; if (doc.readyState == ‘complete’) fn.call(win, ‘lazy’); else { if (!modern) if (root.doScroll) { try { top = !win.frameElement; } catch(e) { } if (top) poll(); } docadd; docadd; winadd; } })(window, function() { window.bookly({ is_finished : 0, is_cancelled : 0, ajaxurl : “http:\/\/dannybrown.me\/wp-admin\/admin-ajax.php”, attributes : {hide_categories“}, form_id : “553a2287b84cd”, start_of_week : 1, date_min : 2, final_step_url : ””, custom_fields : [{type}], day_one_column : 1, show_calendar : 0 }); }); </script>

 

The page is here:

http://dannybrown.me/one-to-one-blog-consulting/

The dummy text is on page, but the form isn’t showing.

If it helps, this is the shortcode being used for the box:

[bookly-form category_id=”1” service_id=”1” staff_member_id=”1” show_number_of_persons=”1”]

Hi,

We checked your page and there are many JavaScript errors because jQuery is missing. That’s strange because it does present on other pages.

Can you contact us at support@ladela.com to troubleshoot the problem?

Thanks

Please ignore, seems to be working

Hi. Thanks for purchasing our product.

Unfortunately, there is no such option in Bookly at the moment.

Thanks

Hi Adrian. Thanks for purchasing our product.

You need to set up Cancel appointment URL in Settings -> General -> Cancel appointment page URL.

Cancel appointment URL is sent to customers in notification emails if you include [[CANCEL_APPOINTMENT]] replacement in the text.

For now link in email is the only way to cancel appointment. But in our development plan we have integration with WP user system. When this will be implemented, we will add possibility to cancel appointment from user profile.

Thanks

Hi,

Thanks for the prompt reply.

I don’t think I have explained myself clearly.

I have the [[CANCEL_APPOINTMENT]] settings configured per your instructions and they’re working fine. Customer’s can make bookings, the receive the confirmation email and are able to click the link provided which removes their appointment from the database.

The problem is that instead of there being a “click here” link in the confirmation email which directs the user, via a browser to my cancelled appointment page, the link the user has to click is presented in html, i.e. http://etc.... which looks ugly.

Please recommend how I can present the cancel link to appear as a link rather than the full url.

Thanks, Adrian

Hi Adrian. Thanks for your reply.

Unfortunately this is the only way it can be displayed at the moment. Therefore, currently we are working on customer authorization feature in which it will be possible to cancel appointments from customer account.

Thanks

Hi Pedro. Thanks for purchasing our product.

Unfortunately, there is no such option in Bookly at the moment. We are looking forward to implement WPML support in the future.

Thanks

Ok, thanks. But for now, there is nothing I can do to make it work somehow, right? It’s only the front-end that needs that, not the admin panel.

Hi Pedro. Thanks for your reply.

Unfortunately, it is not possible at the moment. We will do our best to make it possible in future.

Thanks

Hi. Thanks for purchasing our product.

Please send us an e-mail to support@ladela.com with the description of your inquiry, a link to your page and (if possible) an access to your admin panel so we can check.

Thanks

Hi. Thanks for purchasing our product.

Please send us an e-mail to support@ladela.com with the description of your inquiry and a link to your page so we can check.

Thanks

Hi. Thanks for purchasing our product.

At the moment there is only 3 roles in Bookly.

- Admin can change system settings, manage services, staff members and their calendars, view billing information.

- Staff Members have access only to their calendar and can create new appointments.

- Customers can search for services, book appointments and pay for services.

Thanks

Hi. Thanks for purchasing our product.

Please send us an e-mail to support@ladela.com with the description of your inquiry and a link to your page so we can check.

Thanks