8444 comments found.
I noticed that a number of your assigned bug tickets have had no response or progress updates for over a week. Please review them and provide an update on each ticket as soon as possible so we can address any blockers and keep things moving.
Hi,
Thank you for your patience, and sorry for the delayed response.
I have just returned from a 7-day holiday, so there was a delay in checking and replying to some support requests.
I will review your issue now and get back to you with an update as soon as possible.
Thanks again for your understanding.
Best regards,
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I had bought many plugins, and most of them now gone. please change the WhatsApp license from the plugin to the stand alone script.
Please contact us via email: stackposts@gmail.com
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Bro mailed you 3-4 time, made 4-5 support ticket sill no solution
How hard is it to get app approval for social media platforms? Also, will this work with shared hosting?
Hi,
App approval is usually easy if you follow the platform requirements and configure everything correctly, such as the redirect URL, privacy policy, terms page, and required app information.
For most basic publishing features, the approval process is straightforward. However, the final approval still depends on each social media platform and the permissions you request.
Yes, Stackposts can work on shared hosting as long as your hosting meets the system requirements, supports cron jobs, and allows the required PHP extensions.
For better performance, especially with many users or many scheduled posts, we still recommend VPS/cloud hosting.
Thanks 
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is avaiable multiple theme
Yes, We are going release new themes for Stackposts
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The script never installed on siteground, gives dependies erorr, also Linkedin and Tiktok never approves api, is there any alternate option?
Please open a support ticket here: https://stackposts.com/app/support
I’ll follow up and assist you as soon as possible.
Thanks for your understanding! Support System ·
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Your documentation url is not working.
We moved to https://stackposts.com/docs
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I already bought Stackposts but I want to get all the addons at once but it is confusing. Even the modules pack looks like does not have all the modules/addons.
I need an addon pack with all the adons, all of them and buy it at once.
Hi,
Thank you for your purchase.
Yes, I understand. If you already bought the Stackposts main script and want to get all addons at once, you can purchase the Stackposts Full Addons Bundle.
This bundle includes all available Stackposts addons/modules in one package, so you do not need to buy each addon separately.
The “modules pack” may not include everything, so please make sure you choose the Full Addons Bundle package.
If you are not sure which package is correct, please send us a message through our support system and we will guide you to the right bundle.
Thanks
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one last question, as in support docs i have read for facebook post we need to approved app with docs, i have one question instead of approving app can we connect directly via using Access Token, without using login with facebook? is it possible? i just want ot use directly Access Token Pls let me know if this worked for with yous system
thanks
Hi,
Thanks for your question.
For Facebook/Instagram integration, Stackposts uses the official Facebook Login/OAuth flow. This is the recommended and supported method because it allows the system to connect accounts, manage permissions, refresh/validate tokens, and work properly with Facebook API requirements.
Using a manually generated Access Token instead of Facebook Login is not recommended and is not supported as the standard connection method in our system. Manual tokens can expire, be limited, miss required permissions, or stop working unexpectedly.
So for stable publishing and account connection, you still need to create a Facebook Developer App and complete the required app review/approval for the permissions you want to use.
Thanks
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hello, i bought this, in this script to much big, i made 2 tickets but no reply or solution
requesting you pls fixed these bug or else refund my monye
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Can we connect only instagram using new method of connecting it only with Instagram api? i mean where we do not need to link instagram account with a facebook page?
are u planning to add n8n and ai agents support ?
N8n supported.
great news , where can i get more info ? in the documents ?
It’s included on demo. With Automation tab
Facebook connection is not working. It keeps returning: “Channel action failed. The Facebook connection state was invalid. Please try again”
Can you suggest a solution?
I am currently unable to see the analytics for Instagram and Facebook my extended licence that I previously purchased.
i am unable to add my main extended licence in the marketplace.
Could you please clarify if they have not yet been optimized for V10?
i got this error HTTP ERROR 500 website was working normaly but i allow autoupdate and i got this and i tryef to reinstall it but i coundnt reach the installe dir give the same error HTTP ERROR 500 whats wrong and how to installl the new webapp and how to save the old database and just upgrade the webapp not the datatabse is have alots of custmers and alotof config how all of this went away cuz i allow autoupdate , you must take in mide there is a costmer data
Download this file and upzip to folder intall to fix it https://demo.stackposts.com/vendor.zip . Sorry for this
for the upgrade or fresh new install
ticket id iPiKApPEm4 no reply from last 4 days
one more ticket 6SML5WVks4 opened related posting issue
ticket id FlNiB9cx3O noreply on ticket please check after install file on public_html no installation page showing
Latest update issues – so since the last update – calendar view still doesnt work (that was listed in change log) and now responsiveness is tanked. I am scheduling qa post on my user account, and its just spinning, looking at me doing nothing. On publish calendar, I can’t get to edit a post or delete one. Also making a post, cant load saved locations that are saved. I can go into saved captions, but they are not loading into when making a post.
Please open a support ticket here: https://stackposts.com/app/support
I’ll follow up and assist you as soon as possible.
Thanks for your understanding! Support System ·
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Changelog ?
Hi, please check my ticket ped0gJ68tx- I’m waiting for 2 weeks for a reply. Ticket still not approve our app due UIX error. Please check I added also the sulotion in the ticket.
Hi,
Sorry for the delay.
We will check your ticket ped0gJ68tx and review the details you added.
However, please note that this issue is usually not related to the Stackposts UI/UX itself. App approval depends on the platform review process, your app configuration, required permissions/scopes, business verification, privacy policy, screencast/video review, and whether the reviewer can clearly test the requested features.
We can help you check the configuration and guide you based on the rejection reason, but the final approval is handled by the platform review team.
Please wait for our reply in the ticket so we can review your screenshots and solution properly.
Thanks
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Does the script AI need some kind of credits needed from ai sources to make videos or images etc and that sources charges fees for credits? And do teams require to run this script and only one person admin handles it? Also are there additional upsell to run the script completely?
Hi,
The AI features require your own API keys from AI providers such as OpenAI, Gemini, DeepSeek, etc. These providers may charge based on usage/credits, depending on the service and model you use. Stackposts does not include free AI provider credits.
Teams/workspaces are included so users can manage accounts, members, social profiles, schedules, and content separately. You can run the platform as one admin only, or you can allow multiple users/teams depending on your SaaS setup.
There are no required upsells to run the main script completely. The main script includes the core features shown in the demo. Optional addons or services may be available separately only if you want extra advanced features, installation service, or additional integrations.
Thanks
