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Discussion on WooCommerce Ultimate Gift Card - Create, Sell and Manage Gift Cards with Customized Email Templates

Discussion on WooCommerce Ultimate Gift Card - Create, Sell and Manage Gift Cards with Customized Email Templates

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641 comments found.

despues de actualizar woocommerce los correos de las tarjetas de regalo ya no llegan. Loscorreos de confirmación de pedido y todo lo demás si funcionan, solo son las tarjetas de regalo las que no llegan ¿Alguna solución?

Ok, acabo de escribiros. Muchas gracias

Os pido por favor urgencia ya que tengo 4 webs sin funcionar, os he mandado ya correo.

Hello,

Our team will get back to you asap

mikey6989

mikey6989 Purchased

theres a new version of woocommerence will this version support any version past 10.2? since there is a newer version of woo at 10.6? thank you

Hello,

You can go ahead and perform a test on your side; it should function properly. Regards,

Pre sale question: Marketplace works?..can it be used so that a different business can each have a different gift coupon and get paid to their own Paypal account ?

Hello,

As per your mentioned query, currently its not possible.

For more Please get in touch with us at support@wpswings.com. Our team can help you in a much better way.

Regards WP Swings

Pre-sale questions: Is it possible for the administrator to manually modify the gift card balance? How the customers to check the gift card balance? Are there any shotcodes or page available for customers to check the gift card balance? The “Request for Personal Demo” is not functioning.

Hello ,

Thank you for sharing your query with us!

In reference to your query , we have provided a page for customer to check balance and if you are unable to find the page then please use this shortcode – [mwb_check_your_gift_card_balance] to add it on your site.

Best Regards

Thank you for your reply. Is it possible for the administrator to manually modify the gift card balance?

Hello

Yes, the admin can modify the gift card balance manually from the backend from the Marketing- Coupons section, or from the gifting portal we have provided.

Please get in touch with us at support@wpswings.com. Our team can help you in a much better way.

Regards WP Swings

I have enabled the downloadable option, but it is still being sent by email, and I cannot find the download link anywhere. I do not see any option to download it or access the file.

Please reply here, as I have been waiting several days for a response through support.

Thank you.

Hello,

Thank you for sharing your query with us!

When you choose the downloadable option on the GiftCard product page, you will find the Download link on your thank-you page after your purchase. Additionally, if you want to include a PDF version of the gift card, please make sure to enable the PDF option in the settings tab. Additionally, if you could share your email ID through which you have connected to support, so that we can check this and assist you promptly.

Best Regards

I have the same problem with the outdated version. I downloaded it from my account and received version 2.6. Please provide feedback. Thank you.

Hello,

Please get in touch with us at support@wpswings.com our team will help you to solve this query.

Regards WP Swings

g4gt

g4gt Purchased

So, what the hell are this company doing???? 1. on the codecanyon there is outdated version 2. it NOT SUPPORT HPOS 3. When I asked form support what to do, they told me to buy again a support!!!! Why? I don’t need any support exept up to date version!

Support please DO NOT answer “contact dev support” I already did it!

Hello,

Apologies for the inconvenience caused to you.

Our team has provided the solution via mail still have any queries, let us know.

Regards,

g4gt

g4gt Purchased

Thank you.

High WordPress WooCommerce Ultimate Gift Card Plugin <= 2.9.6 – SQL Injection Vulnerability SQL Injection Vulnerability discovered by Bonds in WordPress Plugin WooCommerce Ultimate Gift Card (versions <= 2.9.6) Date: 03.06.2025 | Source: PatchstackWordfence

Hello,

Please get in touch with us at support@wpswings.com our team will help you to solve this query.

Regards WP Swings

il y a une mise a jour?

Please get in touch with us at support@wpswings.com our team will check

Hi. Gift cards email are not sent anymore. Here is the error we get when clicking on the “Resend e-mail” button on the order edit page : [23-Sep-2025 15:42:11 UTC] The WC_Abstract_Legacy_Order::get_product_from_item function is deprecated since version 4.4.0. Replace with $item->get_product(). [23-Sep-2025 15:42:11 UTC] expiry_date was called incorrectly. Coupon properties should not be accessed directly. Backtrace: do_action(‘wp_ajax_mwb_wgm_resend_mail’), WP_Hook->do_action, WP_Hook->apply_filters, MWB_WGM_Card_Product->mwb_wgm_resend_mail_process, WC_Legacy_Coupon->__get, wc_doing_it_wrong. This message was added in version 3.0. [23-Sep-2025 15:42:11 UTC] coupon_amount was called incorrectly. Coupon properties should not be accessed directly. Backtrace: do_action(‘wp_ajax_mwb_wgm_resend_mail’), WP_Hook->do_action, WP_Hook->apply_filters, MWB_WGM_Card_Product->mwb_wgm_resend_mail_process, WC_Legacy_Coupon->__get, wc_doing_it_wrong. This message was added in version 3.0. [23-Sep-2025 15:42:11 UTC] PHP Warning: imagepng(/home/sc3byex8524/public_html/restaurant-les1separables.com/wp-content/uploads/qrcode_barcode/mwb__1758642131CTSCG.png): Failed to open stream: No such file or directory in /home/sc3byex8524/public_html/restaurant-les1separables.com/wp-content/plugins/woocommerce-ultimate-gift-card/Qrcode/php-barcode-master/barcode.php on line 148 [23-Sep-2025 15:42:11 UTC] PHP Warning: Trying to access array offset on null in /home/sc3byex8524/public_html/restaurant-les1separables.com/wp-content/plugins/woocommerce-ultimate-gift-card/function/woocommerce-ultimate-gift-card-function.php on line 4459

Hello

Please make sure that the plugin is updated to its latest version.

If the issue persists, please get in touch with us at support@wpswings.com. Our team will help you solve this issue.

Regards WP Swings

Hi. Updating to the latest version fixed the issue. How can I make sure the plugin will be automatically updated?

Hello,

Our team has added this on the roadmap of plugins to get updates automatically. For now you will get the updated plugin from My Account section.

Regards,

After the last update in August, the plugin generates PDF gift cards that are not completely well formatted. what have you updated in the PDF generation, what have you added in the settings?

Hello,

Please get in touch with us at support@wpswings.com our team will help you to solve this query.

Regards WP Swings

Hello, I just purchased and updated this plugin and it’s sending BLANK emails to the Gift Card Recipient. Only the Subject line shows. Very disappointing to have this issue as I just purchased it!

Hello,

Apologies for the inconvenience.

Please get in touch with us at support@wpswings.com. Our team will help you resolve this issue.

Regards,

holihai

holihai Purchased

Hello, In the email received by the gift card recipient, the selected image doesn’t appear, only the path to the image. Moreover, the “Featured image” doesn’t appear in the email preview either. What can I do to fix this? Thank you.

Hello,

Please contact us at support@wpswings.com our team will help you to solve this query.

Regards,

holihai

holihai Purchased

Hello, my Add to Cart button is no longer active only for gift cards, while the one on the floating “Quick View” page is still active? What could be the cause? Thank you.

Hello,

Please contact us at support@wpswings.com our team will help you to solve this query.

Regards,

Hello, I wanted to try the back end and filled it form and have been waiting for a link to the test site for one day now. Have you disabled it ? Thanks

Hello

Apologies for the inconvenience.

If you have filled out the form but have not received the demo yet, please get in touch with us at support@wpswings.com, and our team will be happy to assist you.

Regards WP Swings

I saw that there is an update of the plugin, 2.9.6 but when i download it from here it downloads 2.6.0 ? can you send the newest version.

Hello

Thanks for purchasing our plugin.

Our team has assisted you over the email support channel.

Regards WP Swings

nlstijl

nlstijl Purchased

Hi there, i have just updated to the latest versions of Gift Card and WooCommerce. It’s working but i found out that the featured image is not being displayed in both the website example and the actual gift card. Does anyone have the same issue?

Best regards, Marcellus

Hello,

Please contact us at support@wpswings.com our team will help you to solve this query.

Regards,

acabo de comprar para tener soporte de una licencia comprada anteriormente, sin embargo cuando me bajo el plugin de nuevo sigue dandome el antiguo. Order id 204522060

Hello

Thanks for renewing our support.

Please contact us at support@wpswings.com so that our team can help you with this.

Regards

I have already done it, but I am not receiving a quick response.

Hello,

Please contact us at support@wpswings.com our team will provide you the updated plugin.

PLEASE REMOVE THE NAME OF THE WEBSITE FROM THE FILE NAME OF THE PDF GIFTCARD THAT IS ATTACHED TO THE SENDING EMAIL, THE GMAIL SERVERS BLOCK THE SENDING OF EMAILS AND THE GIFT CARD DOES NOT RECEIVE TO THE CUSTOMER. IT HAS BEEN A LONG TIME, IT HAS BEEN YEARS, THE CURRENT VERSION IS 2.9.6 AND YOU HAVE NOT RESOLVED THIS PROBLEM YET. A FILE NAME LIKE giftcardXYZwww.sitename.xxx.pdf is NOT good, it is seen as spam by GMAIL servers

Hello,

Thanks for pointing out we have added this issue in our list we will fix that in upcoming updates.

Regards,

you wrote the same thing 11 months ago, but to date you have not solved the problem, see my review.

in the meantime 3 versions of the plugin have been released

Hello,

We will surely add this point in the update.

Here are my pre-sale questions for you:

1) Is it possible to use a variable gift card amount that ranges from $0 to $500, available in $25 increments?

2) Can I customize the gift card to match the current website’s style, look, and feel?

3) Can I customize the email notifications?

4) Can I also create digital cards without inventory?

Hello,

Please mail support@wpswings.com and our team will help you.

Regards WP Swings

hi 1- I could not find where to add staff and shops for redeem, it was in your documentation but not when i bought it.

2- your help FORM is not working.

Hello

Thanks for purchasing our plugin.

1. Please check the 14th section of our plugin documentation https://docs.wpswings.com/woocommerce-ultimate-gift-card/, you will get the option after logging into the gifting portal.

2. Will get this checked and fixed by my team.

If you still need help, please contact to support@wpswings.com so that our team can provide you with the solution for this.

Regards WP Swings

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