8966 comments found.
Hi, is there a way to change from URL changing selected filters to query parameters? We are having a lot of issues with ai bots indexing thousands of “fake” pages due to available filter permutations.
Hi jimward2
Thank you for reaching out to our support team.
You can use the next code snippet:
define( 'FLRT_PERMALINKS_ENABLED', false );
Then go to the filter set and click the Update button to turn off permalinks and use GET parameters for the filters.
Please note that generally, there is no support for accounts whose support period has expired following the support policy.
If you have any further requests, we can help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.
Best Regards,
Victor
Hi! I have a filter for a bikeshop. Everything works fine except for filter thru Woocommerce ProductTags. I can see the filter, but nothing happens when clicking the different tags.
Hi CJG80
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please attach the link to the page with the tag filters so we can test it on that page.
Best Regards,
Victor
I have sent the credentials.
Hi CJG80
We have checked the site and deleted the tag filters across all filter sets. We also deleted all filter sets from the trash.
Then we created a new tag filter in the Advanced Filter Set, and it seems everything is working now. The previous filter was not registered, most likely because there were two product tag filters using different prefixes, which is not possible. We’re not sure how that happened.
Please check and confirm that the product tag filters are now working correctly.
Best Regards,
Victor
Thankyou, everything seems to be working fine!
Hi support
I have an FE Pro license and have a really weird problem(s).
I have a multi-lingual/ multi-currency site, using WooCommerce, Elementor Pro, and the Astra Pro Theme.
My issues are (I did try to search on the forum, but it is pretty useless to search for anything specific):
1. I have a filter set for the shop page, and I wanted to have a Product Category Hierarchy within it. However, the hierarchy only shows the parent category – there is a + to expand the tree, but it doesn’t work. There are no children categories.
In the console, I have the following error:
jquery.min.js?ver=3.7.1:2 Uncaught Error: Syntax error, unrecognized expression: . at I.error (jquery.min.js?ver=3.7.1:2:11769) at Y (jquery.min.js?ver=3.7.1:2:17234) at ne (jquery.min.js?ver=3.7.1:2:19293) at re (jquery.min.js?ver=3.7.1:2:20522) at I (jquery.min.js?ver=3.7.1:2:7520) at Function.matchesSelector (jquery.min.js?ver=3.7.1:2:11454) at Object.add (jquery.min.js?ver=3.7.1:2:37797) at Object.<anonymous> (jquery-migrate.min.js?ver=3.4.1:2:9827) at Object.add (jquery-migrate.min.js?ver=3.4.1:2:1582) at HTMLDocument.<anonymous> (jquery.min.js?ver=3.7.1:2:37118)
2. There is a WooCommerce Product Hierarchy always being displayed in the sidebar below the filter – it just won’t go away! Any idea of how to stop it from showing?
3. I have a price filter, which works well for the main site (GBP), but if I switch to one of the multilingual options, it stays in GBP rather than the new currency of the page/language – how to resolve this?
Many thanks in advance for your help.
Chris
Hi Chris
Thank you for reaching out to our support team.
1) Can you please send the credentials to the wp-admin dashboard following this document so we can check it? Also, please attach the link to the exact page where the subcategories are not being displayed in the filters.
2) We can check this using the credentials as well. Please also attach a link to the screenshot of that hierarchy so we can verify whether the issue is coming from our plugin.
3) The plugin is compatible with the following multi-currency plugins: WOOCS and CURCY. If you are using a different currency plugin, it may be incompatible, which is why the values are not changing in the price filter. Please let us know which plugin you are using so we can confirm.
Best Regards,
Victor
Hi Victor
Thanks for your fast reply!
1. Done.
2. Not sure what you mean here, I assumeyou will see it when you log in.
3. I am using “WPML Multilingual & Multicurrency for WooCommerce” as I thought WPML was/is compatible with FE and dont want to pay for yet another plugin 
Thanks in advance.
Chris
Hi Chris
1) We have added the CSS fix under Filters > Settings > Experimental > Custom CSS. Most likely, some JavaScript is applying display: none directly to elements with the “children” class. The errors you showed in the console are coming from your own child theme template, so you may want to fix those.
2) This is coming from your own Elementor template: https://prnt.sc/QqeB3Jezn3Db You can remove it there if it is not required. It is not connected to our plugin.
3) Yes, the plugin is compatible with WPML, but unfortunately, it is not compatible with WCML (at the moment), which is a separate plugin for currencies. The mentioned currency plugins are free.
Best Regards,
Victor
Hi Victor
Thanks for your help.
I found the rouge CSS (added by another developer) and removed it, and the heirachy in the elementor template, so thanks for all your help!!!
As to the WPML plugin thats a shame as it works great, so I’ll look at the other currency switchers you recommend. Will you be looking to add support for the WPML multicurrency plugin?
Once again, thanks for your assitance.
Chris
Yes, absolutely. At the end of the day, the goal is to make the plugin compatible with as many other plugins as possible.
Best Regards,
Victor
Hi Victor
I have reviewed and checked out the two multicurrency plugins you propose, both have severe limitations in the free versions, plus they are not as nice to use as MCML in my opinion.
Can you give me a pointer as what I need to do to get filter everything price filter to work with MCML?
Many thanks
Chris
Hi Chris
You can check how it is configured with the other mentioned plugins in the following file: /wp-content/plugins/filter-everything-pro/src/wpc-third-party.php
To make it work, it will require writing custom compatibility code for WCML.
As an alternative, you can wait for the official compatibility. At the moment, we do not have exact dates for when this will be included.
Best Regards,
Victor
Hi Victor, sorry I haven’t gotten back to this topic until now. In my last request, you mentioned that it was possible to filter by range in a numeric field, and that I should select it in the filter type selector. I see the option, but it’s disabled, as are the date and rating options. The attribute I want to filter only has numeric values.
Hi Onvia
Thank you for reaching out to our support team.
In order to create a range filter from a taxonomy (attribute) that contains only numerical values, please follow the steps below:
1) Go to the filter set.
2) Click Add Filter: https://prnt.sc/pSw6rAkunLNN
3) In the newly created filter, in the Filter By option, choose Taxonomy Numeric: https://prnt.sc/DVhNcpGH4Ctn
4) In the Taxonomy option, choose the taxonomy (attribute) that contains only numerical values: https://prnt.sc/PToUrRd5TJdC
5) In our case, it is Product Numeric Test. In your case, it will be your own attribute or taxonomy.
6) Finish adding the other required data and click the Update button in the filter set: https://prnt.sc/jfk6Of83UET4
7) Go to the filters page and check if you have a range filter created from your taxonomy (attribute).
Best Regards,
Victor
Hi Victor, sorry, I don’t think I gave you all the necessary context. What I want to filter are WooCommerce product attributes. Is that possible?
Yes, it is possible.
If you have an attribute created in Products > Attributes, and that attribute is applied to your products, simply add a new filter and choose the required product attribute.
If you want to create a numerical range filter, select Taxonomy Numeric and then choose the required product attribute to create a range slider filter from a numerical-only attribute.
Best Regards,
Victor
This is my problem. I have this attribute https://prnt.sc/_c3QmcZFamfW that is numeric. When I go to the filter configuration, I can’t select this options https://prnt.sc/whHv9xAVqeRZ
Hi Onvia
Delete that filter and create a new one by following the exact steps, without skipping anything or making any changes.
1) Go to the filter set.2) Click Add Filter: https://prnt.sc/pSw6rAkunLNN
3) In the newly created filter, in the Filter By option, choose Taxonomy Numeric: https://prnt.sc/DVhNcpGH4Ctn
4) In the Taxonomy option, choose the taxonomy (attribute) that contains only numerical values: https://prnt.sc/PToUrRd5TJdC
5) In our case, it is Product Numeric Test. In your case, it will be your own attribute or taxonomy.
6) Finish adding the other required data and click the Update button in the filter set: https://prnt.sc/jfk6Of83UET4
7) Go to the filters page and check if you have a range filter created from your taxonomy (attribute).
Best Regards,
Victor
The only change you need to make is in the 4th step: choose your own attribute.
Best Regards,
Victor
Thank you so much for your help. I wasn’t applying the first filter correctly.
Hi Onvia
We are glad to hear that the issue was resolved.
Best Regards,
Victor
Hey There, I’ve just purchased the extension, however I can’t seem to get my licence!
When I click the button on the settings page it says there is an error and to try the button again.
Kind Regards Cal
Hi Cal
Thank you for choosing Filter Everything PRO.
Please use incognito mode in your browser!
In order to set the License key for the Filter Everything PRO plugin, simply head to Filters -> Settings -> License and click the “Get your License Key” button.
It will take you to a new page where you have to log in with your Envato credentials (with an account where you have purchased the plugin) and obtain your License key.
This is the license key that is used for activation of the plugin.
Please let us know if this worked or not.
Best Regards,
Victor
Thanks that’s sorted it! =)
For those folks who use Elementor and/or the Hello Elementor theme, you will not have access to Widgets. That makes using Filter Everything Pro’s user-facing “sort by” functionality problematic. The solution for us was to include this code in a snippet, which brought back widget functionality, so we could adjust the Sort settings:
if (function_exists(“register_sidebar”)) { register_sidebar(); }
Also, the debug code they mention that should display all of the available Sort IDs doesn’t work. You can find your widget ID by inspecting the widget data in Developer Tools… if you see something like this, then 2 is your widget ID.
<input class=”widget-id” type=”hidden” name=”widget-id” value=”wpc_sorting_widget-2”>
Hi jonathanp150
Thank you for choosing Filter Everything PRO and for sharing your solution for themes without a widget area.
In Elementor, there is a Sorting widget that you can find while editing the page. In the left panel, under the WordPress section, you will see three widgets: Filters, Chips, and Sorting.
Starting from version 1.9.2, there will be a separate section for the Filters widget in Elementor, and you will be able to find it using the Elementor search.
Best Regards,
Victor
Thanks, that’s a better solution. However, we can’t get the sort to actually apply. Every combination of settings we have tried, we get an AJAX loader (and the website thinks) then reloads the current set of products without any change to sort order.
To be clear, we are using an Elementor Loop Grid. Filtering works perfectly. Can we get some support on this? We’re a bit desperate.
Hi jonathanp150
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please attach the link to the exact page where the sorting isn’t working, so that we can check it.
Best Regards,
Victor
Thanks for the quick response, I have sent the credentials and info via DM.
We have checked the site. The issue is caused by a plugin that is forcing its own order: https://prnt.sc/ZW26zL_Nzr2P
This is why the order does not change when selecting any sorting options.
Currently, we have disabled it so you can check how the sorting widgets work.
Best Regards,
Victor
Ugh, so embarrassing when it’s another plugin. Thank you so much, we really appreciate it!
Hi jonathanp150
We are glad to hear that everything is working well. Have an amazing day.
Best Regards,
Victor
When we enter any value in the input type text (search box) and then click on the close (X) button, the entered value is not getting cleared.
Instead, clicking the close button redirects to the popup link / home page and closes the popup, which is incorrect behavior. The same issue occurs when clicking the Reset button — the filters and search value are not reset properly, and the popup gets redirected/closed instead. Please refer to the attached screenshots for better understanding. Expected behavior: Clicking the close (X) button should only clear the search input value. Clicking the Reset button should reset all selected filters and the search input without redirecting or closing the popup. Actual behavior: Close (X) button redirects to a link and closes the popup. Reset button causes the same issue. Please guide us on how to resolve this issue.
https://prnt.sc/kny9lkjSBMuU https://prnt.sc/6BSyb0XboddJHi juhishah
Thank you for reaching out to our support team.
If this is a redirection filter, the behavior is expected and correct. When you reset the filters, you are getting redirected to the page where the actual filtering should happen.
As for the pop-up closing behavior, unfortunately, this pop-up is not part of the plugin’s functionality, which means it is not covered by the support. Most likely, the pop-up is closing during page redirection or page refresh when filters are applied or reset. To change this behavior, the pop-up itself would need to be modified so that it does not close during it.
Best Regards,
Victor
We bought your plugin via your page, not code canyon. Here we selected agency plan https://filtereverything.pro/pricing/, and bought it. We can download the plugin, but we can’t acces licenses. Where can we get unlimited licenses, like it says in pricing?
The payment went through email: marin@webtim.si
Hi adinvestdoo
Thank you for reaching out to our support team.
We have checked everything and identified a minor issue, which will be addressed shortly. Our development team is working to restore the service as quickly as possible. We’ll keep you updated and let you know as soon as we have more information.
We apologize for the inconvenience and appreciate your patience.
Best Regards,
Victor
I’m having a problem with the category page where Filter Everything plugin is active. The pagination is not showing, no pagination numbers, no “load more”, no infinite scroll.
This happens EVEN WHEN the filter is not activated/selected.
Does the plugin support pagination? Or is there a specific setting I need to enable?
Hi StudioSampleHo
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please provide the link to the exact page where the pagination disappears when the plugin is activated.
Best Regards,
Victor
sent everything
We have tried to use the credentials, but unfortunately, we get an error stating an incorrect username or password. Could you please check the credentials and send us the correct ones?
Best Regards,
Victor
sent again
Hi StudioSampleHo
We have checked the site. The issue with the pagination is that it is simply not included in the template itself. This is outside of the support policy, but we have added pagination to the archive template so that you can at least see how it works: https://prnt.sc/4urS-kn584BZ
You can remove, delete, or modify it in any way required for your site. However, as long as pagination is not included in the template, it will not appear automatically, the plugin does not add pagination to filtered pages on its own.
Best Regards,
Victor
Hi guys, thanks for thq quick answe and the extra job done, really appreciatd your work. Best
Hi StudioSampleHo
We are glad to hear that everything is working. Have a wonderful day!
Best Regards,
Victor
License key doesnt work.
Hi fuzestudio
Thank you for choosing Filter Everything PRO.
The development team is already looking into the root cause of this issue. It should be fixed soon.
We’ll let you know right away when it’s fixed.
Best Regards,
Victor
Hello support, I purchased Filter Everything Pro from your website and have not received a licence key. I urgently need access, which is why I purchased everything online. Why have I not received a licence key for my unlimited licence? Please respond quickly, as this is urgent. info@plus130.com
Hi midotka
Thank you for choosing Filter Everything PRO.
Please contact us via PM: https://codecanyon.net/user/fe_support so that we can check it.
Best Regards,
Victor
Hello Filter Everything Support Team,
I would like to clarify a filtering issue and check whether my intended setup is supported.
⸻
Initial setup (working)
I am currently filtering by an ACF custom field: • Field type: Select • “Multiple values” option: disabled • Each product has exactly one value (e.g. “a” or “b”)
In Filter Everything, this field is filtered via a dropdown: • Filtering for “a” correctly shows products with value “a” • Filtering for “b” correctly shows products with value “b”
This setup works as expected.
⸻
Change in requirements (not working)
I now want to allow a product to have multiple values (e.g. “a” and “b”), so I enabled “Multiple select” in the same ACF Select field.
Expected behavior: A product with values “a” and “b” should appear when filtering for “a” and also when filtering for “b”.
Actual behavior: After enabling “Multiple select”: • The product does not appear when filtering for “a” • The product does not appear when filtering for “b” • It does not appear for either option at all
⸻
Attempted solution: taxonomy-based filtering
As an alternative, I tried switching to a taxonomy-based approach, assuming this might be the recommended solution for multi-value filtering.
What I did: • Created a custom taxonomy assigned to the same custom post type • Tried this twice: • once using Custom Post Type UI • once using ACF • Assigned terms to the posts successfully
However, when I try to add this taxonomy to an existing Filter Set: • The option “Filter by taxonomy” is available and selectable • I can click Save • But the newly added taxonomy filter is not saved and disappears after saving
This happens regardless of whether the taxonomy was created via CPT UI or ACF.
⸻
Questions 1. Is filtering by an ACF Select field with multiple values supported by Filter Everything? 2. If not, is a taxonomy-based solution the recommended and supported approach? 3. If taxonomy-based filtering is supported: • Why would a taxonomy filter not be saved in a Filter Set? • Are there specific taxonomy or Filter Set requirements (post type assignment, public/queryable/REST settings, etc.) that could cause this behavior?
Before restructuring the data model further, I would like to confirm the supported and recommended approach and understand where this issue might originate.
Best regards Beni
Hi Beni
Working with custom fields has many hidden potential issues. Please review this documentation page about working with ACF custom fields: https://filtereverything.pro/resources/acf-and-fe/#important
When you apply changes to an already created field, you cause mixed data types in the database, which prevents it from working correctly.
Selecting only one value stores a single value in the database (a string). When you switch to multiple values, the old string values remain in the database, while new values are stored as arrays. This results in two different data types (strings and arrays), which causes the issue.
If you want to work with multiple values, you need to create a new custom field and not change its type later. Alternatively, after changing the field type, you must clean the database so that all data matches the required type.
This is how ACF works under the hood. All values remain in the database even if you delete custom fields and create new ones with the same names. They are not cleaned or removed from the database; they are only removed visually from the WordPress admin dashboard.
Alternatively, for multiple selections, we recommend using checkbox fields.
Best Regards,
Victor
Hi Victor,
thanks for the explanation, that makes sense. I’ll review the setup and check the database accordingly.
Best regards Beni
Hi! I purchase this plugin in Pro versione. I know that plugin support create load more button in archive page. But not see this function in plugin settings… Why? Has this feature been removed?
Hi Stefano1987
Thank you for choosing Filter Everything PRO.
Unfortunately, the plugin neither created nor modified any pagination.
If you are using WooCommerce, there is a pagination plugin you can use that is compatible with the filtering: https://wordpress.org/plugins/load-more-products-for-woocommerce/
Best Regards,
Victor
L
Hi aroscigno
Thank you for reaching out to our support team.
The answer is provided via email.
Best Regards,
Victor
HI!
Do the filters support icons next to value labels (icon + label)? If this is not supported natively, is it possible to implement it via hooks or custom markup?
Hi antsites1
This is available for taxonomies only, out of the box.
Please check this page: https://filtereverything.pro/resources/brands-and-color-swatches/
Best Regards,
Victor
Good afternoon,
We have activated a license for a website and are receiving an error message when trying to enable it. We are trying also with another website and we have the same problem.
The license was created in the FilterEverything license panel because we have Agency License, but we receive an error message when we try to install it.
I have attached the error message. We need to know how to resolve this.
Thank you, best regards
Hi onlinemente
Please send this license key via PM: https://codecanyon.net/user/fe_support
Also, please attach the error message you receive when trying to use this license key.
Best Regards,
Victor
Filter 1 represents the business area, which contains several teams (Filter 2).
On mobile, the behavior should be as follows:
When I select a business area in Filter 1, only the teams (Filter 2) that belong to this business area should be displayed. The remaining options in Filter 1 should be hidden once a business area has been selected.
Additionally, I have added a filter title, but it is not being displayed. Could this be related to Elementor? Please help me with this, because the plugin is really great — only these two issues need to be fixed.
Hi createdbygino
On this page: https://s-c.de/development-26
We can only see the search field and one filter, which uses labels: https://prnt.sc/K95TkXI0Qhmv
Where exactly are Filter 1 and Filter 2 on the site?
Here’s a quick explanation of the terms, as the issue might be in the terminology, which is why we are confused:
1) Filter Set – A group of filters that you create in Filters → Filter Sets: https://prnt.sc/9i3i-K3XPb_S
2) Filter – A filter created inside a filter set from the required taxonomy, such as a product category, custom field, etc.: https://prnt.sc/i1awV8r7opNE
3) Filter Term – The options you see on the front end in each filter. For example, if you have a color filter, the terms would be red, green, blue, etc: https://prnt.sc/AqStH89d9z4C
So, when you select a filter term within the same filter, do you need to hide the other terms? If that’s the case, go to the filter set → below “And what to filter”, there is an option to hide filter terms: set it to Always hide. Then navigate to your filter → More options and choose the AND logic: https://prnt.sc/hsYU2VKhpIRG and click the Update button in the filter set.
Best Regards,
Victor
Hello, I want to Make a Filter headline but it does not work at all so above the filter there should be shown the filter title.
also is it possible that on mobile, when i have two filters, that when i make the first filter, the others from filter 1 are not shown just the second filter options
The link is https://s-c.de/development-26
Hi createdbygino
Thank you for choosing Filter Everything PRO.
1) If you are referring to the filter title, this title can be set in the filter’s widget: https://prnt.sc/OikVoRJYeaYF
2) Can you please clarify the second one? We cannot fully understand exactly what you are trying to achieve with it.
Best Regards,
Victor
Is it possible when one filter is selected and then a second filter is selected to replace the first one, so that we do not have multiple filters open at the same time.
https://krazykustomcribbagepegs.com/shop/Hi krazykustomcribbagepegs
Thank you for choosing Filter Everything PRO.
If you are referring to the ability to choose only one filter term at a time, without the possibility to select multiple terms simultaneously, this can be achieved using radio buttons or dropdowns. This can be configured in the filter set: navigate to the required filter and choose the desired template in the view settings. However, the hierarchy currently works only with checkboxes.
Best Regards,
Victor
Hello,
I am hoping that you will get back to us (we have an email ticket open) about how to enable “Filter by Color Attribute” on the Shop Page.
But with the added functionality of showing shop page filter results as single variations for the Color attribute, not just parent products only.
Hi enduratex
Thank you for reaching out to our support team.
If you are referring to the previous request, which can be found at this link: https://codecanyon.net/comments/31891988 the response was provided in that comment thread.
Unfortunately, there is no such functionality yet. However, it can be introduced in future updates.
Best Regards,
Victor
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