207 comments found.
Hi, Does one license allow installing only on one domain or can I have a test installation and another production installation using the same license?
Yes. It works on one domain. in case of test installation you can connect to support team.
Cron job is set correctly and the cron job log shows success. However, reminder notification emails are not delivering.
I have sent a support request.
We have replied to your support email.
Thanks for the quick response. I got your email. I have sent screenshots. Please help take a look.
Hi, I’ve purchased the files. But when I tried on localhost, it cannot open document files.
I’ts says: An error occurred We’re sorry, but for some reason we can’t open this for you.
And learn more text linked to r.office.microsoft.com/r/rlidowaviewhelp
Hello,
Since we used microsoft office viewer for all office file. it required to host it in proper domain. we already mentioned the same in our description as well.
thank you.
Done hosting and all SMTP setup sone but not getting email reminders and the sent emails doesn’t get delivered.
Please refer to the documentation. You need to configure the cron job to send emails after the SMTP configuration is completed.
I tried the cron job settings but still its not working. Can you please help us.
We already replied on your support email please write us on support.
The software is very successful; it allows for extensive customization and has a clean code structure. When will the next update be released?
https://imgur.com/a/tiOYqpBWe are working on a few new features. ETA haven’t been defined yet.
Hello, I reinstalled the script on the same domain where I originally installed it, and I’m getting this error:Problem with License Activation. This product is already activated on another domain.
To host it on this domain, please purchase an additional license from CodeCanyon.
Currently activated on: .afrikpro.online
Can you please try it now.
Hello, I have a few technical questions before purchasing:
- Is the system multi-tenant (can I manage multiple clients with separate access)?
- Does it support API or webhooks for integrations?
- Is it possible to create custom workflows (e.g. approval or signing processes)?
- Does it include document versioning?
- Is there an audit log (tracking user actions)?
- Can I see who downloaded or modified a file?
- Is it possible to enable two-factor authentication (2FA)?
- Are the data and files encrypted (at rest and/or in transit)?
Thank you!
Dear Customer,
Thank you for your detailed questions—they’re very relevant for evaluating the system. Please find the answers below:
1. Multi-Tenancy Currently, the system is not multi-tenant out of the box. However, it is built on a flexible architecture, and we can customise it to support multi-tenancy (e.g., tenant-wise data isolation, separate access control, SaaS model).
2. API / Webhooks The system provides a .NET-based Web API for integrations.
Webhooks are not available by default, but they can be added as part of customisation if required.
3. Custom Workflows (Approval / Signing) Yes, the system supports workflow-based processes, especially for:
Audit cycles
CAPA (Corrective and Preventive Actions)
Approval flows
Custom workflows (including document approval/signature processes) can be configured or extended based on your requirements.
4. Document Versioning Yes, the system supports document version control, allowing you to:
Track revisions
Maintain version history
Access previous versions
5. Audit Log Yes, the system includes an audit trail, which tracks:
User actions
Changes made to records
Workflow activities
6. File Activity Tracking Yes, you can track:
Who accessed/downloaded files
Who modified or updated documents
This is part of the system’s audit and traceability features.
7. Two-Factor Authentication (2FA) 2FA is not included by default, but it can be implemented via customisation (e.g., email OTP, authenticator apps).
8. Data Security & Encryption In transit: Supported via HTTPS (SSL/TLS)
At rest: Can be configured (e.g., encrypted storage, secure file handling) depending on deployment
Additional security enhancements can also be implemented as needed.
Summary The system already covers core compliance features like workflows, audit logs, and versioning. Advanced capabilities such as multi-tenancy, webhooks, and 2FA can be added through customisation.
If you’d like, we can also share:
Architecture guidance for SaaS deployment
Customisation scope & estimates
Please feel free to reach out with any further questions.
thank you so much for your complete reply.
Hello,
I would like to suggest an improvement to the document signature feature in the Laravel version of the script.
Currently, the signature functionality works, but it would be extremely valuable to have the ability to place and apply signatures directly within the body of the document in a more dynamic and visual way — similar to how it is implemented in your .NET version (with drag-and-drop positioning and precise placement inside the document).
This feature would greatly enhance usability, especially for workflows that require signing specific sections, fields, or exact positions within a document.
Could you please let me know if there are any plans to implement this functionality in future updates?
Thank you for your work and support.
Thank you for your suggestion. We appreciate your input and will consider it for a future release. At this time, we have not defined an ETA.
Hi Team
I think the power of AI in this app could have been the document summarizer.
Yes, the system supports editing of PDF and Microsoft Office documents.
However, OCR (Optical Character Recognition) is not currently available. This means the system cannot extract or read text from images or scanned PDF documents.
The DMS script have OCR features. https://codecanyon.net/item/user-document-management-starter-framework-for-enterprise-level-solutions-in-angular-net-core/30387377hello can we get the sample sql db please thanks
We are using Laravel ORM (Eloquent), which automatically creates and manages the database schema through migrations. You can view full database scheme once you setup project.
Thankd if you could Please provide sample SSO content for our training. We need to upload a database via MySQL. Please send the SQL database. as we are as proffesional as you so sql db we can upload to myphhpamdin will help, may are setup is wrong
please raise a support ticket from your CodeCanyon purchase account. This helps us verify your purchase and provide proper technical support.
I am interested to buy this script, Can you deploy this under my cpanel after purchase?
You will receive detailed documentation to deploy the script on your cPanel. If you still prefer that we handle the deployment on your behalf, this will be a paid service.
Hi
Why does the system ask for user’s location on login?
Is there a documentation I can hand a developer if I want to add a module or customize an existing feature?
Hi,
Could you please contact us through CodeCanyon support instead of posting a comment?
Thank you for your understanding.
I am having error while activation Error There is some error in the server. Try to connect after sometime.
There was issue in our api and that has been fixed.
Hi, can this apps connect to other storage engine like : Google Drive or Dropbox ?
Customisation would be required to support Google Drive or Dropbox integration. Currently, we don’t have.
Hello, I am using Siteground and I setup the cron job and SMTP with google. I test and its working. However, when I user upload a document, I dont receive any email notification which I want. I saw that is possible but I dont receive them
TheI follow all the steps to setup the cron job and still not working
/usr/local/php81/bin/php-cli /home/username/public_html/docs.taxgiants.biz/artisan schedule:run
Interval- * * * *
In siteground.
Stmp is working fine, reset password is working fine. Sending emails and notification still not working
We have already received your support request and replied to it.
how to upload bulk client list from the client section
mail smtp setup ok but mail sending not working did not receipt any mail from the system
Account Configuration Test ok why not working
In order to Send the Email you need to configure the CRON job. Please refer to our documentation for more details.
When I create an Assigned Documents task and add a reminder for the recipients (either email clients or our internal team), the initial “Send Mail” option works correctly.
However, the scheduled reminder email notifications are not being sent as expected.
Please look into this issue and let us know if any additional details are required from our side.
can i use any hash tag for company name + contact person + others
Please connect us via support instead of adding comment here.
dont understand
how to bulk upload Client list section
Bulk upload for clients is not available at the moment.
and also how to download client list
The demo showcases the functionalities included in the product. Any additional features beyond the demo scope will require customisation. Since the full source code is provided, customers have the flexibility to implement additional features as needed.
Kindly reach out to us via Codecanyon support for assistance. The comments section is not meant for support tickets.
Hello, I would like to change the domain and server for installing the script because the previous domain name is no longer suitable. What should I do?
Please connect through codecanyon support.
Does the clients have their own dashboard? When I create an user, he is able to see other peoples files. How to remove that? I want only the user to see their files
Im not using the SAAS, im using for my company. And I would like to know if the client can have their own dashboard.
On the Assign Document page, clients can view only the documents they have uploaded or those that have been shared with them.
You can manage user permissions either through roles or individual user permissions to control which pages are visible to users.
I create a new user role. Which I put as client. The issue is that he is seeing all documents. And Reset of the client password is not working.
is there another way to contact you? Whatsapp maybe?
And I put my SiteGround SMTP, it says works fine. But its not working.
So, I tested the SMTP from google and its working fine. However, when I test the SMTP from Siteground Emails, it does not work.
While configuring SMTP, if you receive a confirmation email indicating successful configuration, then your SMTP setup is working correctly. You will then need to set up the CRON job to receive emails. Please refer to our documentation for the same.
If you do not receive any email during SMTP configuration, it means you need to review and correct your SMTP settings.
all the backend is php right? do you have it in another language or stack (nodejs, net, python)? thanks
You can refer to our other script, which includes OCR and many additional features in .net: https://codecanyon.net/item/user-document-management-starter-framework-for-enterprise-level-solutions-in-angular-net-core/30387377
Without OCR this app is incomplete. please include OCR
Please note that most users host this script on shared hosting; however, OCR functionality requires a dedicated server or VPS since the Tesseract library must be installed on the server.
You can refer to our other script, which includes OCR and many additional features: https://codecanyon.net/item/user-document-management-starter-framework-for-enterprise-level-solutions-in-angular-net-core/30387377
