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Discussion on Karenderia Multiple Restaurant System

Discussion on Karenderia Multiple Restaurant System

Cart 5,363 sales

bastikikang supports this item

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29717 comments found.

hl1afg Purchased

We sincerely thank you for all your hard work throughout this year, and we wish you and your family good health and happiness this Christmas and in the New Year.

In the East, the New Year is known as the Year of the Red Horse. May your business grow and thrive with the same strength and energy as a red horse running powerfully forward.

Thank you very much for your kind message and thoughtful wishes. We truly appreciate your support and partnership throughout the year. Wishing you and your family good health, happiness, and continued success this Christmas and in the New Year. May the Year of the Red Horse bring strength, progress, and prosperity to us all.

hl1afg Purchased

:-)

Mate, it seems like something is missing.

On the restaurant page, customers’ reviews are visible, but when the restaurant replies to those reviews from their own panel, their responses are not shown on either the mobile app or the website.

The restaurant can write a reply, but no one can see it. How can we fix this issue? Also, can you add this to your update list?

Best Regards

hi mate

You can reach support here: bastikikang@gmail.com

sent

Masoum Purchased

Please send me all the required files via email.

am sorry what do you mean?

Masoum Purchased

I need all the files whose code I modified. Please reply via WhatsApp or email.

wait for my email or msg thanks

Hi, on Order Settings “Order Tabs” and “Order Buttons” are not visible on second language. If ichange to English after are visible. Is something database related? https://ibb.co/NdTkT2P9 https://ibb.co/20tcknpY

Hi,

Please email me all your access details, including:

Site link
Admin login
FTP access

Also, provide a screenshot of the error and include a detailed description of the issue in the email.

You can reach support here: bastikikang@gmail.com

Cheers

Hi, i am trying to update languages front or back but page goes blank. Nothing donwloaded. https://ibb.co/ycnYYMxm

ah ok this will have no response or results if there are no missing language to add

what this does do is only copy new words to your language if there is any new words been added

if not then it show only blank page

Ok thanks

cheers

Hi Basti

Is it possible to create templates in mailjet and use these emails to send to the customers or merchants

Or we should be doing our own design?

Looking forward i think it would be great to get the template id and use the template id it is easy work

hi mate

you need to create the template inside the kmrs in admin panel -> notifications -> template

if your familiar with html you can replace the content of email with your formatted html

Ok good thanks I have started doing this

Can you please tell me when ever I try to add emojis to the text from the database it returns as “??” I think it is very important to have emojis in the text it gives good sense to clients can you please let me know if we can fix this

Also I know by changing charset of the database to utf8mb4 will solve the problem I need your confirmation by doing this will have any problem in the long run or with the code you have??

hi mate

yes you need to change the database char set to utf8mb4 not only the database but the fields that your inserting emoji example the templates

you can change this 2 tables

st_templates st_templates_translation

Enviado

can you forward your last email here

You can reach support here: bastikikang@gmail.com

cause the last email coming from you i already reply to it

Friend, I’m very patient, but what you’re telling me by email isn’t working. No matter what changes I make, it’s not showing up in the app. Please make a guide or something so this can take effect.

what is your email so i can lookup to my inbox?

i email you check that if that is our last conversation

hl1afg Purchased

Many people are confused about how to use Prepare Time and Time Slots, and the correct usage needs to be clearly explained.

In my opinion, it would be better to use Time Slots the same way as before. For pre-orders, customers should first select a date and then select a time.

For example, if the preparation time is 30 minutes and the restaurant opens at 11:00 AM, the earliest available pickup time should be 11:30 AM.

The current method is very difficult to understand. Simple is the best!

Hi mate,

Let me explain this clearly and simply.

1. Time Slot

Time slots are the available times shown at checkout for scheduled orders.

For example, if:

Time interval = 30 minutes

Current time = 8:00 AM

The list of selectable time slots will be:

8:30 AM

9:00 AM

9:30 AM

10:00 AM …and so on.

This is only for scheduled orders, where the customer chooses a specific delivery time.

2. Preparation Time

Preparation time is the restaurant’s preparation duration, used for display and calculation.

For ASAP orders:

Current time

Preparation time (e.g. 30 minutes)

Delivery travel time

This gives the estimated delivery time shown to the customer.

3. Why This Cannot Be Used as “Delivery Time”

You’re asking to save this calculated time as the delivery time, but we cannot do that.

Reason:

The system must save what the customer actually selected

ASAP

or a specific scheduled time slot

Automatically replacing it with a calculated time would remove the customer’s original choice, which is not correct and can cause issues later (tracking, disputes, reporting).

So:

Customer choice is saved

Estimated delivery time is calculated separately

Hope this makes sense.

vavkey

vavkey Purchased

I change domain to new domain and try update to you at: https://bastisapp.com/activation/index.php/index/updatedomain (Status: Congratulation your domain is now updated)

But get error like that: oops something went wrong Your domain newdomain.com is not registered

You can reach support here: bastikikang@gmail.com

provide your purchase code and domain

Cheers

vavkey

vavkey Purchased

On the frontend, when entering an address to search for restaurants on the website, you will receive the message: This API project is not allowed to use this API.

On the backend, when clicking on the API: oops something went wrong Your domain is not registered.

1. please read the instructions for creating google apis this means you did not enabled some api in your google console

2. if your accessing admin panel -> site config -> api access

this is for customer app and you need to have this addon and register the purchase code for customer app as well take note purchase code for kmrs and customer app is different

Hi Basti i managed t make it work locally but i have very hard time to settle things online as production mode

Can you please tell my this is hapening

So many issue i can’t even explain anything i touch is not working

I using hostinger…. Can you please tell why locally it is working but not online published mode?

hi mate

what seems to be the issue? please share screenshot

as far am concern no issue at all with kmrs

many user here is also using hostinger so am sure it will work just fine

Thanks the problem is solved

:) glad to hear

my friend please.. we still waiting multicurrency bug fix on mobile web view

thanks :)

Cool. cheers

advance merry xmas mate :) sorry for the super delayed on this

will contact you when ready

my friend happy hollydays and happy new year, thanks for your hard work all this year long. Well… in january beginings, I hope that thiswill be fix it, I hope so hehehe :)

Hi! I have to ask 2 things 1. Checkout loading very slow 2. On Checkout this mesage appears “Please select valid payment method”. “Pay on delivery” is enabled form Backoffice, also on Merchant and also on customer. Why customer on checkout don’t have payment method to select?? We want at first customer pay on pickup only.

hi mate

1. i cannot give any i need to check your server what is the error

2. did you add your own payment gateway? cause that error will appear if you added new payment gateway

take note that this is not automatic when you add payment you will need to implement the code for that only what added in kmrs will work

for issue 1

You can reach support here: bastikikang@gmail.com

Please email me all your access details, including:

Site link
Admin login
FTP access

Also, provide a screenshot of the error and include a detailed description of the issue in the email.

We will change hosting so if problem remain i will contact. Thanks

ok mate

hl1afg Purchased

I found the problem, thank you.

in merchant panel -> merchant -> settings -> notification settings -> Enabled Notification and add merchant number

hl1afg Purchased

As you suggested, I have already completed the setup, but the SMS messages are still not being delivered.

Is there any additional SMS configuration required on a per-restaurant basis?

Another restaurant with the same setup is receiving SMS messages without any issues. Why do SMS messages work for some restaurant phone numbers but not for others? Is there any setting or restriction that can disable SMS functionality for specific phone numbers?

For reference, I am using Twilio.

since you mention your merchant is receiving sms then it should apply to all

try to set only 1 phone number and always check the sms logs in backoffice from their you can see if there is sent sms or not

Sent

Hi, is there any option to show up-sale ancillary products automatically to customers while they add items to cart. And one more option to auto show list of similar products at checkout page to increase sale.

hi mate

this was before added in previous version this will show when your in checkout page but i remove this cause its causing the checkout page load slow if you want to bring this back

You can reach support here: bastikikang@gmail.com
Adam-Na

Adam-Na Purchased

Hi mate. When a customer places an order ahead for tomorrow for example, and we already have Automated Status Updates enabled, the order gets marked as completed before the scheduled day.

Do you have any solution to prevent the order from being completed automatically when it is scheduled for a future time or different day? Thank you

You can reach support here: bastikikang@gmail.com
Adam-Na

Adam-Na Purchased

Sent mate.

wait for my email thanks

Something went wrong contact the author https://codecanyon.net/user/bastikikang

Hi,

Please email me all your access details, including:

Site link
FTP access

Also, provide a screenshot of the error and include a detailed description of the issue in the email.

You can reach support here: https://codecanyon.net/user/support-kmrs

Cheers

send

wait for my email

Why is the XML sitemap not working?

any screenshot of the issue?

Please email me all your access details, including:

Site link
Admin login
FTP access

Also, provide a screenshot of the error and include a detailed description of the issue in the email.

You can reach support here: https://codecanyon.net/user/support-kmrs

Cheers

My friend, please consider the new payment method: phone number payment. As long as the customer leaves their payment phone number, the administrator simply sends a payment instruction. This is remote payment, or the administrator can post the payment phone number online, and the customer will automatically transfer the money to that number. This is because the payment account is now the user’s phone number. This works in China, Russia, and other countries; as long as you know the recipient’s phone number, you can transfer funds directly. This payment method is very convenient, offline, and universally secure. Please slightly modify the current bank transfer function so that the customer can see the transfer account when placing an order.

Thank you for your reply.

My friend, There is another question,please consider this: automatically refresh the actual order address every time you launch the app. This setting will prevent disputes. In practice, if 10 people order food, 9 will use their current location as the delivery address, and only 1 will choose a previous address. Under the current settings, if the address from point A to point B is within a certain delivery range, it’s disastrous. The customer will wait a long time because points A and B are at different distances from the restaurant. Therefore, automatically grabbing the current address each time the app is launched and promoting nearby restaurants is beneficial.

hi mate

don’t worry this will be added next update :)

I am trying to add ingredients on item but is not saving and alert “Please correct the forms”. I tried also on your demo and i get the same error. Check image please https://ibb.co/21xz3601

ok its because you need to enter the pre time greater than 0 also extra time

or just simple remove the zero and it will saved

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