29731 comments found.
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i think i already reply in your email
Not found
can you forward your last email here
You can reach support here: bastikikang@gmail.comcause the last email coming from you i already reply to it
Friend, I’m very patient, but what you’re telling me by email isn’t working. No matter what changes I make, it’s not showing up in the app. Please make a guide or something so this can take effect.
what is your email so i can lookup to my inbox?
i email you check that if that is our last conversation
Many people are confused about how to use Prepare Time and Time Slots, and the correct usage needs to be clearly explained.
In my opinion, it would be better to use Time Slots the same way as before. For pre-orders, customers should first select a date and then select a time.
For example, if the preparation time is 30 minutes and the restaurant opens at 11:00 AM, the earliest available pickup time should be 11:30 AM.
The current method is very difficult to understand. Simple is the best!
Hi mate,
Let me explain this clearly and simply.
1. Time Slot
Time slots are the available times shown at checkout for scheduled orders.
For example, if:
Time interval = 30 minutes
Current time = 8:00 AM
The list of selectable time slots will be:
8:30 AM
9:00 AM
9:30 AM
10:00 AM …and so on.
This is only for scheduled orders, where the customer chooses a specific delivery time.
2. Preparation Time
Preparation time is the restaurant’s preparation duration, used for display and calculation.
For ASAP orders:
Current time
Preparation time (e.g. 30 minutes)
Delivery travel time
This gives the estimated delivery time shown to the customer.
3. Why This Cannot Be Used as “Delivery Time”
You’re asking to save this calculated time as the delivery time, but we cannot do that.
Reason:
The system must save what the customer actually selected
ASAP
or a specific scheduled time slot
Automatically replacing it with a calculated time would remove the customer’s original choice, which is not correct and can cause issues later (tracking, disputes, reporting).
So:
Customer choice is saved
Estimated delivery time is calculated separately
Hope this makes sense.
I change domain to new domain and try update to you at: https://bastisapp.com/activation/index.php/index/updatedomain (Status: Congratulation your domain is now updated)
But get error like that: oops something went wrong Your domain newdomain.com is not registered
you need to register your main domain where the kmrs is install
that means you register wrong domain
and what menu are you accessing ? or link
On the frontend, when entering an address to search for restaurants on the website, you will receive the message: This API project is not allowed to use this API.
On the backend, when clicking on the API: oops something went wrong Your domain is not registered.
1. please read the instructions for creating google apis this means you did not enabled some api in your google console
2. if your accessing admin panel -> site config -> api access
this is for customer app and you need to have this addon and register the purchase code for customer app as well take note purchase code for kmrs and customer app is different
Hi Basti i managed t make it work locally but i have very hard time to settle things online as production mode
Can you please tell my this is hapening
So many issue i can’t even explain anything i touch is not working
I using hostinger…. Can you please tell why locally it is working but not online published mode?
hi mate
what seems to be the issue? please share screenshot
as far am concern no issue at all with kmrs
many user here is also using hostinger so am sure it will work just fine
Thanks the problem is solved
glad to hear
my friend please.. we still waiting multicurrency bug fix on mobile web view
thanks
wahh 
i forgot about this again
BUAHHH is sad
and….? any solution soon?
ok mate give me a time today i let you know when done
Cool. cheers
advance merry xmas mate
sorry for the super delayed on this
will contact you when ready
my friend happy hollydays and happy new year, thanks for your hard work all this year long. Well… in january beginings, I hope that thiswill be fix it, I hope so hehehe
Hi! I have to ask 2 things 1. Checkout loading very slow 2. On Checkout this mesage appears “Please select valid payment method”. “Pay on delivery” is enabled form Backoffice, also on Merchant and also on customer. Why customer on checkout don’t have payment method to select?? We want at first customer pay on pickup only.
hi mate
1. it must be your server
2. its because there are no payment method added yet by the customer you need to add payment first at select payment method now if you cannot see any payment method
it will depends in your merchant type
membership = this means all payment will receive by merchant directly and merchant will need to set the payment settings in merchant panel
commission = this means all payments will go to admin/website owner and the payment settings will be use is in admin panel
cheers
1. Can you give more details what is the problem? 2. I have created “Pay on delivery” from backoffice and enabled for merchant. Also from merchant account i did the same. So on customer account i am trying to add this payment and i get message [ “Payment already exist” ]!. Also i tried to create a new payment eg Pay on Pickup. Enabled for Merchants and also on Merchant account. On cutomer account when i try to add payment i get error “TypeError: can’t access property “showPaymentForm”, this.$refs[e] is undefined”.
hi mate
1. i cannot give any i need to check your server what is the error
2. did you add your own payment gateway? cause that error will appear if you added new payment gateway
take note that this is not automatic when you add payment you will need to implement the code for that only what added in kmrs will work
for issue 1
You can reach support here: bastikikang@gmail.comPlease email me all your access details, including:
Site link
Admin login
FTP accessAlso, provide a screenshot of the error and include a detailed description of the issue in the email.
We will change hosting so if problem remain i will contact. Thanks
ok mate
I found the problem, thank you.
I set everything up the same way for two restaurants, but one restaurant receives text messages when an order is placed, while the other does not. Is there anything I might have missed?
I checked the SMS log, and only one restaurant appears there—there is no record for the other one.
in merchant panel -> merchant -> settings -> notification settings -> Enabled Notification and add merchant number
As you suggested, I have already completed the setup, but the SMS messages are still not being delivered.
Is there any additional SMS configuration required on a per-restaurant basis?
Another restaurant with the same setup is receiving SMS messages without any issues. Why do SMS messages work for some restaurant phone numbers but not for others? Is there any setting or restriction that can disable SMS functionality for specific phone numbers?
For reference, I am using Twilio.
since you mention your merchant is receiving sms then it should apply to all
try to set only 1 phone number and always check the sms logs in backoffice from their you can see if there is sent sms or not
Sent
sent
Hi, is there any option to show up-sale ancillary products automatically to customers while they add items to cart. And one more option to auto show list of similar products at checkout page to increase sale.
hi mate
this was before added in previous version this will show when your in checkout page but i remove this cause its causing the checkout page load slow if you want to bring this back
You can reach support here: bastikikang@gmail.comHi mate. When a customer places an order ahead for tomorrow for example, and we already have Automated Status Updates enabled, the order gets marked as completed before the scheduled day.
Do you have any solution to prevent the order from being completed automatically when it is scheduled for a future time or different day? Thank you
Sent mate.
wait for my email thanks
Something went wrong contact the author https://codecanyon.net/user/bastikikang
Hi,
Please email me all your access details, including:
Site link
FTP accessAlso, provide a screenshot of the error and include a detailed description of the issue in the email.
You can reach support here: https://codecanyon.net/user/support-kmrsCheers
send
wait for my email
Why is the XML sitemap not working?
any screenshot of the issue?
Please email me all your access details, including:
Site link
Admin login
FTP accessAlso, provide a screenshot of the error and include a detailed description of the issue in the email.
You can reach support here: https://codecanyon.net/user/support-kmrsCheers
My friend, please consider the new payment method: phone number payment. As long as the customer leaves their payment phone number, the administrator simply sends a payment instruction. This is remote payment, or the administrator can post the payment phone number online, and the customer will automatically transfer the money to that number. This is because the payment account is now the user’s phone number. This works in China, Russia, and other countries; as long as you know the recipient’s phone number, you can transfer funds directly. This payment method is very convenient, offline, and universally secure. Please slightly modify the current bank transfer function so that the customer can see the transfer account when placing an order.
sure mate will do take note
Thank you for your reply.
My friend, There is another question,please consider this: automatically refresh the actual order address every time you launch the app. This setting will prevent disputes. In practice, if 10 people order food, 9 will use their current location as the delivery address, and only 1 will choose a previous address. Under the current settings, if the address from point A to point B is within a certain delivery range, it’s disastrous. The customer will wait a long time because points A and B are at different distances from the restaurant. Therefore, automatically grabbing the current address each time the app is launched and promoting nearby restaurants is beneficial.
hi mate
don’t worry this will be added next update
I am trying to add ingredients on item but is not saving and alert “Please correct the forms”. I tried also on your demo and i get the same error. Check image please https://ibb.co/21xz3601
ok its because you need to enter the pre time greater than 0 also extra time
or just simple remove the zero and it will saved
sent
sent
sent
sen
sent
sent
Sen
sent
Nothing mail
Please
Sent
Hi Basti, I moved the installation of the purchased domain to a subdomain and now it’s asking me to activate the license. What do I do now?
update your domain here https://bastisapp.com/activation/index.php/index/updatedomain
if you having issue send me your purchase code here and new domain
You can reach support here: https://codecanyon.net/user/support-kmrshi basti, is it possible for each merchant set his own paypal token credential then receive his online payment directly in his own paypal account?
hi mate
yes this is available
set the merchant as membership type and all payment will be set by merchant and all payment goes to merchant
hi Basti send Email
wait for my email thanks
I am trying to uploa language file but i get error
CDbCommand failed to execute the SQL statement: SQLSTATE23000: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails
this means that the language your uploading has the same keys it cannot insert records with same keys
try to check first if your csv file has same keys
i suggest upload first like 2 to 3 lines of words to check if will have error or not
Ok thanks
welcome
Hi mate, which field do we use for the merchant logo? Is it $merchant[‘logo’] or something else? Thanks
am sorry can you explain the details? like where you will use it ?
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