12037 comments found.
Why not replay the ticket ? Every time i message this platform ? Your website payment gateway not working , I want to purchase some modules and android app ? So many times I maild you but not getting any response!!
Hello AwesomeAd
Sorry for the delay. Here we have already replied to your email. Please check and respond back to it.
If any further questions please let us know in the email itself
Thank you!
Demo is updated to v.6.11. when you will release update? Didn’t anything changed or new feature in demo except the sales search is now working.
Hello there, what is your license code for using Ultimate POS? We only provide the details to the purchase customer so please provide us the license code because I am not able to see a purchase tag in your account.
Looking forward to hearing from you
how to check overall business credit in this software?
Hello there,
you can see the overall business credit in the dashboard itself. In the dashboard you will find different stats information like: - Total purchase - Total purchase due - Total sales - Total sales due I hope if this helps.
If any further questions please let me know.
To let you know, We have 6000+ customers worldwide successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS
Hi for WhatsApp Notification, which service we need to use? Can we use Official WhatsApp APi?
Hello there,
sorry for the delayed information.
Currently, for WhatsApp we use something called As Desktop WhatsApp so whatever the message is will be getting sent it will be sent using the Desktop WhatsApp, which you’ve logged into the system. We will surely try to have the official WhatsApp API in a few days, so that it does not need to log in with the Desktop WhatsApp for sending the messages
To let you know, we have 6000+ customers worldwide & many from India successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, we are looking forward to seeing you use UltimatePOS
Why not replay the ticket ? Every time i message this platform ? Your website payment gateway not working , I want to purchase some modules and android app ? So many times I maild you but not getting any response!!
Hello AwesomeAd
Sorry for the delay. Here we have already replied to your email. Please check and respond back to it.
If any further questions please let us know in the email itself
Thank you!
Please to relese the updates to fix the searches. My business is affected badly. I am getting so may calls. You said 2 days can you update us please its now 4 days passed
Hello DrBean,
Sorry for the long delay in the response.
Yes, in the current release version 6.11 we have already fixed this one. Please update and let us know if any further issues. We will fix it immediately.
Please note that your support has expired. Kindly renew your support. Renewing your support helps us provide many good features and continuous support to you.
Thank you
Dear Team
Kindly note that we have already sent the support ticket and email regarding the system update. All required details, including screenshots and purchase information, have been provided.
Please proceed with the update as soon as possible, as this is urgent and directly affecting our workflow.
Your quick assistance would be greatly appreciated.
Hello there,
Sure, we’ve already replied to your question in above comment.
Hi, I have observed several cases where invoices disappear but later appear in the activity log report with an alphanumeric identifier such as 7atWM instead of the usual numeric invoice number. I had to resolve it manually in the database.
Could you please clarify what causes this?
I am not requesting support at the moment; I am seeking an explanation for why this issue occurs. I previously reported this matter when support was active, but it was not resolved. I am therefore following up to understand whether a root cause or solution has since been identified.
Hello emnzava, thank you for reporting.
Please provide us with some more details. Maybe create a ticket in our support with a video recording so that it will help us to understand better.
I hope this helps. If any further questions please feel free to ask.
Thank you
I started using the POS system again because I thought I had already fixed this problem. However, the product values are showing as negative instead of increasing the profit; it’s showing as negative or 0 on some sales. Could you please fix this problem? I’ve attached a photo of the issue. Please resolve this negative balance problem.
https://ibb.co/7tBk7BbVHello there,
it may be negative because the selling price is lower as compared to the purchase price. Please check your system once again.
Please check the pricing of all those products. You can check the details in the sales report.
Be assured, the system is working fine with this profit and loss report.
Please note that your support has expired. Kindly renew your support. Renewing your support helps us provide many good features and continuous support to you.
Thank you
hello i purchased your system but i faced many issues i need help, also i want to buy superamdin SaaS Mudule but i cant’ buy it.
Hello there,
Can you please open tickets in our support forum so that our support staff will take a look at it and help you with that one? https://support.ultimatefosters.com/Secondly, regarding the SaaS module, what difficulties are you facing? Why are you not able to purchase it? Please explain more.
Looking forward to hearing from you.
cna i change domain use my sub domain ??
Yes, it’s possible to do it.
IF i but these software will get WooCommerce addon free or i need to pay for that also?
Hello HAAP,
All the add-ons are different and need to be purchased separately. They are all optional, so you can just purchase whatever you need based on your requirements.
To let you know, We have 6000+ customers worldwide & many from Bangladesh successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS
How to connect hsn code and ewaybill?
Hello Awesome Ad.
As of now, it’s not possible to have the ewaybill.
For HSN code, go inside the categories. There is an option to add the category code, so that category code is same as HSN code.
https://ultimatefosters.com/docs/ultimatepos/tax-settings/setting-ultimate-pos-for-indian-users/#Displaying-HSN-Code-for-items-For-some-businessesCan you update this app to support php 8.4? I see currently it is not supported.
PHP 8.3 active bug fixes will end on December 31, 2025.
Hello,
Please be assured that we are working on adding supports for newer PHP version.
It will be released in a few days with some more changes and improvements for newer PHP versions. As of now, please use the version that is supported.
Kindly renew your support, as your support has already expired. Renewing your support helps us to provide continuous support to you and provide newer updates to you.
Thank you.
Is it possible for me to upgrade the php version to version 8.4.0? Will it cause problems? I am using the latest version of the application, which is version 6.10.
Hello Hussien,
We are working on adding support for newer PHP versions.
As of now, we request that you use the current PHP version, which is supported.
Kindly renew your support, as your support has already expired. Renewing your support helps us to provide continuous support to you and provide newer updates to you.
Thank you.
After greetings, please review all supplier return reports in the application, as they contain many problems, ranging from non-appearance to inaccurate balances. I tested this on my own version and your beta version, and the sales returns were removed when exporting the Excel file from the report for filtering purposes.
Hello Mohammed, can you please clarify what exactly you mean? Sorry, I am not able to understand it clearly.
Your support has expired. Kindly renew it. Renewing your support helps us provide many good features and continuous support to you. Thank you for your support.
There is an issue with all customer and supplier return reports. I tested this on your demo version and found the same issue.
Thank you for reminding me multiple times that my support period has expired. I do not intend to renew it again, as I experience a great deal of difficulty in resolving issues with your application. These problems have been reported more than once, yet I have not received any response.
Any android app is available? Get the demo
Yes, we have an Android app.
Let me just give you the link of the YouTube video which has the complete demo of the Android app.
https://www.youtube.com/watch?v=kDHMQVUGZ1I You can purchase it from this link provided here: https://ultimatefosters.com/product/ultimatepos-mobile-app/Thank you
I need your guidance on licensing (very important for my purchase):
1. If I plan to sell POS as a SaaS service to local shops:
Is the UltimatePOS Main Script – Extended License alone sufficient?
Or do I also need the SaaS Superadmin Module?
2. For the SaaS Superadmin Module,
Should I purchase the regular license, or do I need the extended license for SaaS?
3. If I am running a SaaS business,
Do all additional modules also require extended licenses, or
Is the extended license only required for the main script?
4. Does UltimatePOS support theme options or UI themes for customization?
Hello, please find the response given below
1. If you want to sell it as a SaaS, you’ve to install it on a server. So you have to purchase the Ultimate POS regular license and the SaaS module extended license. These two things you have to purchase for selling.
2. For the Superadmin SaaSS module you have to purchase an extended license to use it as a SaaS.
3. The license is only required for the Super and Module. For all other modules you have to purchase the regular license.
4. As of now you can only change the colors of the top & left navigation in dashboard areas. If you want to change the complete design, then it needs to be done by changing the code. The theming option helps you with changing the color.
To let you know, We have 6000+ customers worldwide & many from your country successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
If any further questions please let us know.
Your system have this problem please fixed it and new customer cannot register in this pos so please solve it fast see screenshot 1. https://prnt.sc/hJeLtRRGXxjU 2. https://prnt.sc/E790hFP_3H09 Pease solve it as soon as possible.
Hello Badhon,
There is no such problem. If you’re facing any similar problems, please contact support so that they can check your system and help you with it.
Support link https://ultimatefosters.com/support/
Good day!
Thank you.
in ultmatepos v6.10 we can not search sales list by customer phone number, shipping status, sell notes, staff note, added by.
These options are very important to trace sales. Please bring these option or let me know from where i can enable this. Please bring back the option on next release. And to let you know that product sales report processing issue has not been solved yet.
Hello, sorry for the daily response. Yes there is this issue, and we are currently working on fixing it. Please be assured that a new release will be done in the next 1-2 days with all these fixes.
Thank you
Okay. waiting for the new update. Hopefully issue will be fixed.
When you are releasing new update?
Sorry for the long delay in the response.
Yes, in the current release version 6.11 we have already fixed this one. Please update and let us know how it goes.
Looking forward to hearing back from you.
Presale Question: Can i use Ultimate Pos as table water production management system that has module for stocks management, production book, sales book, inventory and the likes? Where user or staff can enters the number of productions daily, number of orders, inventory etc? As much as we are into sales, we are also into production, stock management, inventory etc
Hello Admacity!
Ultimate POS provides a module called the manufacturing module.
In this module, you can have options to create recipes, and based on those recipes, you can enter how many quantities or how many production needs to be done, and the stocks or the inventories of the ingredients will be reduced, and the final product stocks will be increased.
https://ultimatefosters.com/product/manufacturing-module-for-ultimatepos/Please check our demo if we have all the features or not as required. If you have any further questions, feel free to ask us
To let you know, We have 6000+ customers worldwide & many from US successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.
Furthermore, We are looking forward to seeing you use UltimatePOS.
