8952 comments found.
Hi there,
We have a customer using Filter Everything PRO (purchased from his own account), and we need to export and import its settings from a staging site to the live site. I’ve read through the comments and noticed that a few months ago you mentioned this would be available in version 1.9.2, but the latest version is still 1.9.1.
Do you have a patch or an unreleased build we could test? This functionality is very important for us.
Hi Laborator
We’d love to help, but unfortunately, the development version of the plugin is not available for distribution. Please wait until the official 1.9.2 update is released.
We understand the importance of this, but there is no separate patch, as much of the plugin functionality has been modified to introduce new features that are interconnected in one way or another.
Best Regards,
Victor
URGENT: Issue with “OR” logic behavior – Multiple selections overriding results
Dear Filter Everything Support Team,
I am contacting you regarding a critical issue I am experiencing with Filter Everything Pro on my live website.
The Problem: When checking multiple options within a specific filter set, the plugin fails to aggregate the results. Instead of showing products from all selected categories, it only displays the products associated with the last option clicked.
Troubleshooting already done: I have confirmed the following settings:
The filter logic is explicitly set to “OR” (not “AND”).
All slugs are correctly configured.
I have cleared the cache to ensure it is not a caching issue.
Despite the “OR” setting, the frontend behaves as if it is overwriting the previous selection rather than adding to it. This is severely affecting our site’s usability.
Attachments: I have attached screenshots showing:
The backend settings (confirming the “OR” logic).
The frontend behavior when multiple filters are selected.
Could you please investigate this as a matter of urgency? Our store functionality is compromised, and we need a fix as soon as possible.
My Site Details:
Website URL: centrumpapir.hu
Plugin Version: 1.9.1
Thank you for your quick assistance.
Best regards, Kristof
Hi Kristof
This looks like some type of conflict on the site. This is not a typical case, like creating a price filter, where there is only one way to do it. It requires site checking, reviewing other plugins, filter settings, and so on. For cases like this, we need to examine the issue directly on the site to understand what might be causing it.
However, this service is only available for users with active support. If you want us to check it, please extend your support, and we will provide further instructions on how to share the credentials so we can investigate.
Best Regards,
Victor
Thanks, i tested it on a new blank site with only woo products and it turs out it is not compatible with the elementor loop grid. Is it possible to make it comaptible?
We have tested it on our back:
1) The filter set: https://prnt.sc/X18EbhA3oeRf
2) Elementor setup with the loop grid: https://prnt.sc/tHmsRTG_npmC
3) And the results on the front: https://prnt.sc/C9S-Pe5TwIjV
Working with selecting both terms and resulting in 4 products to appear in a sum. If we did something in our testing case, you can correct it so we can test it with the corrected information as well.
Best Regards,
Victor
Yes but did you create a shop archive template and there you put the loop grid? Because there was the only page where it was not working correctly. It is working on simple page. So can you try it like you create an archive template page for the shop page, and in the filter set you set up Common wordpress page and select shop page.
On the category page it is working, but not on the main shop page.
Basically the same:
1) Filter Set: https://prnt.sc/vC5YQmUnvdY-
2) Elementor setup: https://prnt.sc/P0yi3wxhOkDq and https://prnt.sc/9vGhJEBtIn-Y
3) Front result: https://prnt.sc/XaPdwG45312y
Best Regards,
Victor
Thank you. What did you choose in elementor loop grid on the Query settings menu? on 2/1 image
I found the correct setup: The And what to filter? you have to set to Search post list Products. So now i think its working
Hi bkris
Regarding what we have chosen in the “And what to filter” section, even though it has already been configured, we would like to add a documentation section from the Quick Start guide, maybe it would be helpful for others as well: https://filtereverything.pro/resources/quick-start/#set_the_wp_query
This section explains the “And what to filter” area.
Best Regards,
Victor
Hi, i am using custom snippet for edit the H1 tag of every category. Is possible when is added custom H1 to use it into the H1 formulas and meta title?
Hi WebVisuality
Please check this page, it can be helpful: https://filtereverything.pro/resources/all-about-seo/
Best Regards,
Victor
Hello Today I saw the status Locked for the plugin, and when I try to enter the license key, I see an error This license key already used for two sites.
But I only use the plugin on the main site and stage, what’s the problem?
Hi wpzzz
Thank you for reaching out to our support team.
The problem was that the license was activated on two sites. We have deactivated the license across all of the sites. Please activate it on the required ones.
Best Regards,
Victor
Hello, a few days back. I comment here about multiple URL generation on my website ( visaboards.com ) with your recommendation. I stopped them through .htaccess. After implementing, none of filteration is working on my website.
If I remove code from htaccess the URL process starts again. As a result, it uses my hosting 400% of CPU, and if I keep the code, CPU drops to 0%, and the filtering stops. Now, how to handle this sitataution. My website is in the ranking stage, and this bug is causing a problem for me.
Is there any support email where I can access so you can have a look (If needed).
Here is httaccess code
RewriteEngine On
#
- BLOCK INFINITE FILTER URLS (PERMANENT – SEO) ############################################### <IfModule mod_rewrite.c>
- Restrict to known filter directories (extra safety) RewriteCond %{REQUEST_URI} ^/(jobs|countries|scholarships|events)/ [NC]
- Filter Everything Pro patterns RewriteCond %{REQUEST_URI} (location-|instutioncountry-|discipline-|academic_programs-|functional_area-|job_sector-|job_type-|international_applicant-|experience_required-|qualifications-|region-|languages-|second_language-|passport_color-|scholarship-countries-|scholarship_type-|event-countries-) [NC]
- 410 Gone = fastest Google drop RewriteRule .* – [G,L]
- END FILTER URL BLOCK ###############################################
- (OPTIONAL – can remove)
- Block if Referer matches current URL (rarely useful) RewriteCond {HTTP_REFERER} ^https?:// {HTTP_HOST}%{REQUEST_URI}$ [NC] RewriteRule ^ – [F,L]
- (OPTIONAL – can remove)
- Block Chrome 112.0.0.0 bot user-agent RewriteCond %{HTTP_USER_AGENT} “Chrome/112\.0\.0\.0” [NC] RewriteRule ^ – [F,L]
- BEGIN WordPress <IfModule mod_rewrite.c> RewriteEngine On RewriteRule .* – [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}] RewriteBase / RewriteRule ^index\.php$ – [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule>
- END WordPress
Hi uzair35
Unfortunately, we do not write any custom rules, as this is out of the scope of our support policy.
In your case, just by looking at the rules, we can tell that they are blocking everyone instead of targeting only bots, scrapers, crawlers, etc. You may want to modify them so they apply only to those that are constantly crawling your site, causing harm.
Also, if you haven’t tried it yet, you can add the following PHP code snippet and then click the Update button in the filter set:
define( 'FLRT_PERMALINKS_ENABLED', false );
It will fully turn off the permalink manager for filters, and the filters will use only GET parameters, which should not be crawled by bots.
Best Regards,
Victor
Thank you so much. After impliement your this solution, my filteration working. Iam monitering my stats of hosting. If anything happens, I will get back to you.
Hi uzair35
After monitoring, if you can, it would be nice if you could share whether the issue has disappeared or not.
This would be quite valuable information.
Best Regards,
Victor
Hello again, yes. Thank you so much. Your solution fixed the problem.
Filteration is working perfectly.
Have a perfect day. Cheers Bro
For your information, my resources for hosting are normal, too.
From Robort.txt
i set
Disallow: /*?
Which fixed my indexing & SEO issues
Thank you for the update, that’s amazing news!
Best Regards,
Victor
Hi,
I hope you are well.
The filters titled ‘max weight per person’ does not seem to be changing sort order when I configure the terms order in the productsa configuration or the filter as it should.
An example can be seen below.
https://dev2025.dreambeds.co.za/product-category/stock/beds-mattresses/As out plugin has some custom work, I am not sure if this will affect it , and turning off filters turns off the filters.
Could you please advise, or check, as I am uncertain where the challenge would be and thought I would first check here witho you, as its one of the few spots I cannot manually confrim from my end.
Thank you very much for your assistance.
Regards, Tarquin
Hi Tarquin
We have configured it to be displayed correctly. Please check if it is working properly.
We went to the filter set, navigated to the required filter, and selected menu order 123. It is displayed exactly as you ordered it in the attribute values. This option is available only for WooCommerce attribute values.
Best Regards,
Victor
Hi, thank you very much, I do see the max weight filter showing in the set order now thank you
We are glad to hear that the issue was resolved.
Best Regards,
Victor
Hi,
I’m using the Divi theme and unfortunately the plugin does not work for my use case. I purchased it to style and control the blog overview page with Divi, but it turns out this isn’t possible and I’m not able to achieve the intended result for my website.
Because of this, the plugin doesn’t meet my needs and I won’t be able to use it as planned. Would it be possible to receive a refund?
Thank you for your time and support.
Kind regards,
Jasper (thepartypackage.nl)
Hi Jasper
Thank you for choosing Filter Everything PRO.
We are sorry to hear that the plugin did not meet your expectations.
Could you please provide more detailed information? Are you referring to full implementation with the Divi Builder so it can be styled directly like the built-in Divi widgets? Or, how exactly were you planning to style it? This information would greatly help us improve the plugin.
In general, a refund is possible by submitting a form through the account where the plugin was purchased and waiting for a response. Please note that the support team does not handle refunds. Furthermore, we have no control over the refund team and cannot speed up the process or influence it in any way.
Best Regards,
Victor
Hi,
I created filter sets for every product category separately.
On desktop, everything is fine. On mobile, the off-canvas filter sidebar is working only on one category: https://sape.hr/product-category/psi/. All other categories show an empty off-canvas filter sidebar.
I am using the WoodMart theme, and the sidebar is configured to be open on desktop and off-canvas for mobile.
I’m getting crazy here. 
Thanks.
Hi marijansokacic
Thank you for choosing Filter Everything PRO.
Please send the credentials to the wp-admin dashboard following this document so we can check it.
Also, please provide the link to the exact category page where the filters aren’t working on mobile, so we can test it directly.
Best Regards,
Victor
Hi I have a (I think) small problem I’ll try to write it in text.
I have a shop page where I use a general filter which works perfectly, but now I need a page/template where I only show one category and only sort in that specific category. But I can’t seem to find a way to solve that. Right now I won’t show any products from that category
So to make it even more clear:
Filter and page one – Main products from difference TCG’s (Pokémon, Lorcana etc.)
Filter and page two – Single cards all from difference TCG’s and sets
Hi andersjuhl1
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please attach the link to the exact page where you are trying to make the filters work so we can check it and test it there.
Best Regards,
Victor
Everything is ready for your to look at it
I need single cards to be shown here in the different categories – For now there’s only one product and it’s in the top of the products section
Page where I need it to be: https://nordiccollect.dk/enkelkort-til-samling-koeb-pokemon-lorcana-andre-kort-online/We have checked the site. Unfortunately, this issue is related to the loop grid configuration, not the filtering functionality.
Please contact Elementor support so they can provide guidance on how to display the required post type posts on the page via the grid loop widget.
Right now, it is simply not displaying any posts, or there isn’t a valid template. In either case, this is related to the grid loop itself, not the filtering plugin.
Best Regards,
Victor
Is it still Elementor when it works on the normal shop page?
https://nordiccollect.dk/shop/The shop page is an archive page, so Elementor uses the main query from the shop page to display the products (you have products there). However, a singular page does not have such a main query, so you need to use manual selection to display the required products (the current singular page is empty).
You can display your products via the grid loop widget on singular pages without any issues and filter them. However, the configuration of the grid loop widget is strictly tied to Elementor and its functionality. You need to contact Elementor support so they can help you configure their widget to display products on the required page.
Best Regards,
Victor
This plugins also works with WCFM multi vendor plugin>
ex:
https://luxwatch.com.au/watches/Amour-Timepieces/
Its just testing at the moment but it woks very nicely.
Hi mrChristo
Thank you for sharing the testing information. If you are planning to test it even in more depth, please let us know the final results. This would be valuable information for all other users as well.
Best Regards,
Victor
Hey Victor,
I will be buying a few licenses as this is the best seo filter plugin.
if you have a xmas sale I will buy then, I missed black friday
I thought it would be good to share just in case others are doing similar things online
I am trying to use the filters with WCFM marketplace to display vendors / sellers as an option, also state/city.
I will update as I find more and might write a small tutorial.
Do you have a forum for this plugin?
Hi mrChristo
We have sent the information via PM. Please check it. All replies can be sent directly via email.
There is no forum for the PRO version of the plugin yet, but this is something that could be added in the future.
Best Regards,
Victor
Hello ! Here is an idea for improvement that would make the plugin more attractive and functional. Currently, it is not possible to choose the number of articles displayed next to a category, nor the number of the category itself or the total articles contained within all the subcategories belonging to the main category. There should be an option in the settings to allow this choice.
Example on my website: https://www.cameraonboard.fr/category/toutes-les-idees/filtre_-adrenaline/ ThemeXTREM: 0 posts displayed, even though the subcategories each contain dozens of posts….
This misleads the visitor into thinking that the category is empty, when in fact there are posts within its subcategories. On the other hand, the fact that the category appears in grey when there are no articles at all, even in the subcategories, is very good. Best regards, Nicolas
Hi chateauxforts
In general, it looks a bit weird, as it should also display products from the child categories.
Perhaps if you apply the full category chain to the products, from the parent down to the final subcategory, you will see the expected numbers.
However, if you apply only the subcategories to the products (such as just Off-road) and do not add the full chain, such as Cars > Electric > Off-road, you may end up with counters like the ones you currently have.
Best Regards,
Victor
Hello,
I’ve moved my website to a new domain, now I get error when editing filters:
Error: You cannot update the settings because the Filter Everything Pro plugin is locked.”.
I need to reset license or other setting? I also dont have the tab “License” anymore in the settings. As seen in https://filtereverything.pro/resources/license-key-issues/
How to fix?
Thx!
Hi Ontwerpia
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check what is happening on the new domain site, and why is there no longer a license tab?
Best Regards,
Victor
Hello Victor,
I have just sent the temporary credentials via private message.
This is a WordPress Multisite installation (2 sites). Filter Everything PRO is used only on the webshop subsite, but the plugin is network-installed.
The issue started after moving the multisite root domain from a staging domain to the live domain. After this domain change, the license tab is no longer visible and the plugin is locked.
When trying to save or update filter settings, we get the following error: “Error: you can not update settings because the Filter Everything Pro plugin is locked. Please ask your site Superadmin to enter the plugin license key to unlock it.”
I suspect this is related to the multisite root domain change causing a license/domain mismatch or blocking.
Please let me know if you need any additional information.
Best regards, Bert
Hi Bert
For WordPress Multisite, the license need to be activated only on the main (primary) site. Once it’s properly activated there (with the correct domain), the plugin will work across all subsites in the network without needing separate activation on each one. Just install the filtering plugin on the required site. That’s why you don’t see a license tab or field on the subsites.
If the multisite network was moved to a new domain:
1) Go to the plugin settings on the main site.
2) Deactivate the existing license there.
3) Then re-enter the key and activate it again.
This registers the license to the current main site domain.
Best Regards,
Victor
Hello Victor,
Thank you for your feedback. Indeed now I was able to see the license tab and to deblock the plugin.
Thank you,
Best regards, Bert
Thank you for the update; we are glad to hear that the issue has been resolved.
Best Regards,
Victor
Hi Support,
Hope you are doing Good.
After installing the “Filter Everything PRO” plugin on https://shinyrockpolished.com/,
our website’s loading speed drops significantly and CPU usage spikes to 100%.
This leads to timeout errors and the site becomes unresponsive.
Please advise on why this issue occurs and how it can be resolved.
Thanks in advance.
Hi shinyrock1
Thank you for choosing Filter Everything PRO.
Please check the server logs and also review the bots’ activities and scrapers on your site. Also, please check if you have a plugin called Discount Rules PRO on your site. And let us know the results.
Best Regards,
Victor
Hi Victorm,
Yes we are using following discount plugins:
1) Discount Rules for WooCommerce
2) Discount Rules PRO 2.0
Error log :
[proxy_fcgi:error [pid 1414071:tid 1414109 [client 125.62.118.42:0 AH01071: Got error ‘PHP message: PHP Warning: Constant WP_DEBUG already defined in /home/1241085.cloudwaysapps.com/hrqyabrerv/public_html/wp-conf…........./themes/Avada-Child-Theme/header.php on line 761PHP message: PHP Warning: Attempt to read property “geoplugin_currencyCode” on null in /home/1241085.cloudwaysapps.com/hrqyabrerv/public_html/wp-content/themes/Avada-Child-Theme/header.php on line 763’ Wed Dec 17 07:38:23
[proxy_fcgi:error [pid 1414071:tid 1414165 [client 125.62.118.42:0 AH01071: Got error ‘PHP message: PHP Warning: Constant WP_DEBUG already defined in /home/1241085.cloudwaysapps.com/hrqyabrerv/public_html/wp-conf….........61PHP message: PHP Warning: Attempt to read property “geoplugin_currencyCode” on null in /home/1241085.cloudwaysapps.com/hrqyabrerv/public_html/wp-content/themes/Avada-Child-Theme/header.php on line 763’, referer: https://shinyrockpolished.com/shop/ Wed Dec 17 07:38:23
[proxy_fcgi:error [pid 1414071:tid 1414073 [client 125.62.118.42:0 AH01071: Got error ‘PHP message: PHP Warning: Constant WP_DEBUG already defined in /home/1241085.cloudwaysapps.com/hrqyabrerv/public_html/wp-conf….........61PHP message: PHP Warning: Attempt to read property “geoplugin_currencyCode” on null in /home/1241085.cloudwaysapps.com/hrqyabrerv/public_html/wp-content/themes/Avada-Child-Theme/header.php on line 763’, referer: https://shinyrockpolished.com/shop/ Wed Dec 17 07:38:23
[proxy_fcgi:error [pid 1414071:tid 1414178 [client 125.62.118.42:0 AH01071: Got error ‘PHP message: PHP Warning: Constant WP_DEBUG already defined in /home/1241085.cloudwaysapps.com/hrqyabrerv/public_html/wp-conf….........61PHP message: PHP Warning: Attempt to read property “geoplugin_currencyCode” on null in /home/1241085.cloudwaysapps.com/hrqyabrerv/public_html/wp-content/themes/Avada-Child-Theme/header.php on line 763’, referer: https://shinyrockpolished.com/shop/ Wed Dec 17 07:38:25
[proxy_fcgi:error [pid 1414071:tid 1414116 [client 102.22.193.93:0 AH01071: Got error ‘PHP message: PHP Warning: Constant WP_DEBUG already defined in /home/1241085.cloudwaysapps.com/hrqyabrerv/public_html/wp-conf….........shinyrockpolished.com/shop/cat-claw-solitaire-oval-moissanite-ring-with-a-moissanite-band/?attribute_pa_select-metal=14kt-rose-gold&wmc-currency=ZAR&gad_source=5&gad_campaignid=23046097151&gclid=EAIaIQobChMI0OG4_PPDkQMViOINCR3eVwAQEAEYASAFEgKHMvD_BwE
When i actiated the plugin suddenly CPU usage reached 100%.
Please do it as soon as possible.
Please let me know the further step.
Thanks
Hi shinyrock1
By the logs, the issues are related only to a couple of things:
WP_DEBUG already defined. Caused by the constant WP_DEBUG being defined multiple times.
Attempt to read property “geoplugin_currencyCode” on null. Caused by custom code in child theme's header.php trying to access geoPlugin API data without checking if the API call succeeded (returns null on failure).
However, regarding the discount plugins, can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
Victor
We have added some changes to the PRO version of the plugin and enabled it. Can you please check if it is working without causing 100% CPU usage?
This is not a fix yet; it is only the testing stage. We need your confirmation that it is no longer affecting the CPU.
Best Regards,
Victor
I’m having trouble filtering pages other than /store with Elementor. For example, I created a page called /sale on my website sportfitonline.com/, but it’s not filtering.
Hi pantoniobmx
Please provide the credentials by following the instructions from a response in this comments thread: https://codecanyon.net/comments/31835465
Best Regards,
Victor
Hi there it was mentioned that the plugin works with Elementor loop grid for products but i cannot get it working please advise
https://deallink.co.il/%D7%A7%D7%98%D7%92%D7%95%D7%A8%D7%99%D7%94/%d7%a1%d7%9c%d7%95%d7%9c%d7%a8/?min_price=110&max_price=150see link for example
Hi sitelab10
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
Victor
Done
Hi sitelab10
We have checked the site, and it seems that everything is working correctly. However, we have chosen the search query on that page in the filter set settings. Could you add more products with different values so we can test and confirm that everything is filtering correctly?
Best Regards,
Victor
Hi thank you yes I was able to get it working. 3 questions, is there a way to tag a filter on few brands and categories? 2. I have seen a bug with the elementor loop grid and infinite loop feature when you scroll it shows product that doesn’t should be there how can I solve it? 3. The sorting feature for some reason doesn’t work as well..
1) ”is there a way to tag a filter on few brands and categories?” We are not wery sure what exactly do you mean by that, but you can choose which filter terms to display, for example you have a filters set fro the cars page, in the filter set you can navigate to the brand filter > click more options > from there you can use “Exclude/Include” fucntionality, to only disply the requried ones inthe filters.
2) The default infinite scrolling pagination that comes with the Elementor grid loop should work out of the box. Please check how it is behaving on your site.
3) Can you please provide information on which exact sorting option is not working?
Best Regards,
Victor
1) For example, I have 10 brands that I wanna show the same filter on them how can I make it happen? Do we need to add each one to the same filter? 2) It works initially, but when I scroll down to load more elements, it shows unrelated products on the loop. For example, if I set the price to be from 50 – 100, it will filter initially, but after a scroll,l it will show products witha price of 200+
One attitonal thing i have a lot of products on the same brand with different categories i want to filter the categories on the brand page, and i get this error, and the filtering doesn’t show… see error and image
This filter is inactive because it is not related to the selected post type.
https://drive.google.com/file/d/1RCSwv5gwVgSqJqtPVK49oKiip0caDauA/view?usp=sharingHi sitelab10
1) If you have brand pages that display products and you want to show certain filter sets only on specific brand pages, then you need a separate filter set for each page. One filter set can be placed as general on all brand pages, and it will be replaced by the ones applied to the exact brand pages.
2) Hmm, perhaps something was updated since. Can you please send the credentials to the wp-admin dashboard following this document so we can check it? Also, please attach the link to the exact page where the infinite scrolling is working in such a way.
3) If you are planning to filter product categories, you need to create a filter from “Product category”, not just “Category.”
Best Regards,
Victor
You can login that’s the same credentials
Hi sitelab10
We have checked the site, and it appears that infinite scrolling is not functioning properly with filtering. Perhaps it was affected by an upgrade, so its mechanics have been changed. We are going to add this to the development list so the team can check it and apply the necessary fixes to make it work with infinite scrolling.
The Product category filter was created for a brand filter set.
Best Regards,
Victor
Hello,
We created a Filter Everything Pro filter to filter color using ACF field values and added it to an Elementor page in one column. In another column we added a [products] shortcode to display products. Filter and products are displayed correctly. But if we click on a filter value, page reloads and product list is empty. What could be done for the filter to work?
Thank you.
Hi rugelis
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please attach the link to the exact page where the filters are displayed, so we can test it on that page.
Best Regards,
Victor
Hey, Victor,
I sent the credentials.
Link with filters that needs testing: https://rugelis.night.lt/jurginai/jurginai/
Thank you.
We have checked the site and your setup with the custom field. Most likely, the database contains mixed data, which is why it is not working as it should.
We added a new testing custom field named fe_test_checkboxes, added all your available colors as options, and applied them to the first products you have. Everything is working correctly there. Perhaps you may want to use the same checkbox approach with predefined values to select only the required ones on each product, or use a text field if you want to add a unique value for every product.
Best Regards,
Victor
Thank you! It works. I guess I need to use simpler types of custom fields.
Hey again!
I noticed that filter Checkbox values sometimes show incorrect product counts. I briefly checked the database and I think that the count includes values from post revisions, not only from published posts. What can be done to avoid this and to get correct product counts for each filter value?
Thank you, Giedre
Hi Giedre
Please provide access to the database (via PM) so we can check it directly on the site and provide accurate information. Currently, we do not have access to verify it. You can use a plugin for WordPress or any other method that allows us to see how the values are stored in the database.
Just please check if any of those plugins are working on the site.
Best Regards,
Victor
Morning
Just reporting what i think is a bug on the how it shows certain filters with certain numbering and how its displayed on the front end.
Two of my filters I have in default order and made sure they are arranged correctly in attributes. However when there is a 18 in the name it seems to put it to the end of the order? It happens when it says 18-Cores puts it to the end? When I say Intel Socket LGA 1851 it puts it to the end even though it is arranged correctly in the attritbutes? What i have tried as well is to change sorting order from Default to Menu Order <123> and the terms with 18 seem to go to the bottom?
Here is a link to the site. https://onlygaming.co.za/desktop-cpus-processors/
Thanks Paulo
Hi Paulo
Thank you for reaching out to our support team.
We have tested it on our end, and the attribute sorting is working as it should with the latest version of the plugin:
1) Attributes order for the Size attribute – https://prnt.sc/LsLgG4uMy93_
2) Filter from the size attribute with the menu order – https://prnt.sc/_0Fy10mi4zjN
3) Results on the front – https://prnt.sc/DB3sUuH-gHy-
So this can be tied to site-specific configurations, plugins, or custom code that may affect this behavior on your site. If you want us to check the issue directly on your site, please extend your support time, as this service is available only for users with active support time.
Best Regards,
Victor
Thank you for replying. Did you test it with 18 in the title anywhere as i mentioned.
Here is the samples from the website with the settings matching yours.
1. https://prnt.sc/DV27ro0Ycu2U – Attribute sort order
2. https://prnt.sc/pvfsb1kC2xLB – Filter with menu order
3. https://prnt.sc/nqXDJBVdi_Qt – Result from front end.
4. https://prnt.sc/i5D2Qo-tD-jD – Another result from front end also with 18 in the context.
Please let me know what your thoughts are?
Thanks Paulo
Same results:
1) Attribute order: https://prnt.sc/24hgbmVygCEx
2) Filter: https://prnt.sc/RxuCPOm2gXwp
3) Front results: https://prnt.sc/RNXI8g-H8-ts
It can be absolutely anything: caching, custom code, a third-party plugin that forcefully modifies this order, and so on.
Best Regards,
Victor
Thank you,my support has been renewed. Please let me know how to proceed so you have a look at it.
Please send the credentials to the wp-admin dashboard following this document so we can check it.
Best Regards,
Victor
Done
We have checked the site, and on the page you previously sent: https://onlygaming.co.za/desktop-cpus-processors/
Everything is working fine now: https://prnt.sc/NzGQIi3qwvwJ
To be honest, you could easily have fixed this on your own. The issue was that instead of selecting the menu order 123, you chose the term ID for the sorting.
In the previous message, we highlighted the settings in the second image showing how it is configured in the filters that we tested:1) Attributes order for the Size attribute – https://prnt.sc/LsLgG4uMy93_But you mentioned that:2) Filter from the size attribute with the menu order – https://prnt.sc/_0Fy10mi4zjN
3) Results on the front – https://prnt.sc/DB3sUuH-gHy-
i have tried as well is to change sorting order from Default to Menu Order <123>
So we are a bit confused. Maybe you didn’t hit the update button or were modifying another filter set? Not the one that was displayed on that page? Each filter set has this edit button at the bottom, which will send you to the exact filter set displayed on that page.
Best Regards,
Victor
Thank for the feedback, but I cant understand whats going on, here is another one with the same issue. I have left it saved as menu order 123 so you can see that it not working properly.
Please check the next one as well. 1. https://prnt.sc/J6oAYOcjkO7i – Filter set showing the menu order 123 saved.
2. https://prnt.sc/p74LE_nFnXJs – Front end showing its in the wrong place still
I am aware of where to make the updates, I make the changes on the filters and then scroll up to click update? Am I doing something wrong on my side?
Ah, so this is a bit different. We went to the required product attribute: https://prnt.sc/wC9e2_hPhpDz
Moved the first term lower, waited until it saved, then moved it back and waited until it saved again, and then updated the filter set. After that, the order was set exactly as it was in the attributes.
It seems that at least one value has to be moved once, so the order is saved in the database, where it can later be pulled from this saved date to be used for sorting. It seems that by default, Woo doesn’t save this order if nothing was moved.
Best Regards,
Victor
Thats interesting and good to know, thank you very much.
This plugin is throwing errors:
[error] 92945#92945: *91393 FastCGI sent in stderr: “PHP message: PHP Warning: Undefined array key “view” in /www/xxxxx_970/public/wp-content/plugins/filter-everything-pro/src/Entities/EntityManager.php on line 937” while reading response header from upstream, client: xxxxxxx, server: xxxxxx, request: “GET /product-category/vehicle-equipment/filter-misc-mounts-or-motion-attachments-or-police-vehicle-equipment-or-printer-mounts/product_brand-havis/ HTTP/2.0”, upstream: “fastcgi://unix:/var/run/php8.2-fpm-xxxxxxx.sock:”, host: “xxxxxxx.com:58900”
Any idea how to fix this?
Hi ghosmer1
If you know how to do it, you can go to filter-everything-pro/src/Entities/EntityManager.php on line 937 and instead of this (the fix will be included in the next plugin update as well):$is_rating = ($filter['view'] === 'rating' && $filter['e_name'] === 'product_visibility' ) ? true : false;Use this one:
$is_rating = (isset($filter['view']) && $filter['view'] === 'rating' && $filter['e_name'] === 'product_visibility' ) ? true : false;
Or you can send the credentials to the wp-admin dashboard following this document so we can add it.
Best Regards,
Victor
.
Infos sent as requested. Thanks
Hi VerbenaContents
We have checked the site and simply duplicated the same filter set and placed it on the same page, and the filters are displayed.
Most likely, there is some page preloading before the final front-end results, and during this preloading stage, the filters are displayed. However, on the final generated page, the filters are missing, as they are displayed only once (which is happening during preload). Adding the second filter set ensures that the filters appear 100% of the time on this page, even if any preloading occurs.
Best Regards,
Victor
Hi,
Thanks for this plugin.
Please can we get some help with a site still in development. https://wayawaya.co.za/shop/?ordr=price-desc ( password is LetMeIn )The price sorting doesnt work as expected, it seems ignored. Its woocommerce and we use Simple Products and price is in the Regular Price field. In the sort widget, we’ve said Order By: Product price ( selected from the dropdown ) You can see the setup from the url above ( ’?ordr=price’ and ’?ordr=price-desc’ )
The other sort options are working – alphabetical and date – so it seems like i just have the variable name wrong.
Other Filter Everything filters on the page work as expected 
Wordpress 6.9 Elementor Pro 3.33.2 Woocommerce 10.4 Hello Theme
Thanks
Hi vauneen
Thank you for choosing Filter Everything PRO.
Yes, this behaviour can occur in some cases. Instead of choosing “product price,” choose “meta key numeric” and use the meta key _price
This should work fine without any issues in the sorting widget.
Best Regards,
Victor
Everything is working correctly: https://wayawaya.co.za/?s=brun&post_type=product&ordr=n_price
The issue is that your search page does not include the filtered post type, like this: ?s=brun&post_type=product The default Woo product search should include it.
Best Regards,
Victor
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