Hi ater_ego

Thank you for reaching out to our support team.

Please send your license key via PM so that we can check on which sites it is still activated and deactivate it across all of those sites. PM: https://codecanyon.net/user/fe_support

Best Regards,
Victor

Hi lovesfootballuk

Thank you for reaching out to our support team.

You can modify all of those elements via custom styles. You can place your custom CSS in Filters > Settings > Experimental > Custom CSS.

Please check this topic, which contains a general approach to styling any element on your page: https://wordpress.org/support/topic/colour-change-to-filter-title/

There is nothing unique in this process regarding our plugin. All that is required is CSS knowledge. You can contact your site developer so he can write all of the custom styles that will fit your case.

Best Regards,
Victor

Hi Luke_Lau

Thank you for reaching out to our support team.

Basically, you can follow the same procedure as before. If you cannot deactivate it from the Filters > Settings > License tab, you can send the license key via PM at https://codecanyon.net/user/fe_support so that we can deactivate it across all of the sites.

If you want to activate it on more than two sites, then you need to have additional licenses.

Best Regards,
Victor

It worked. Thank you!

Hi piotrtomczyk21

Thank you for the credentials. However, all we get is a pop-up window that we cannot skip: “Setting up TOTP (one-time code via app)”. Could you please turn this off so we can check the site, and then you can enable it again after we finish?

Best Regards,
Victor

Done

In order to make the filter display, we had to apply 3 filter sets on the same page. The issue is most likely caused by the page preloading twice before generating the final front-end results. Since the widget area is outside of Elementor, it is displayed from the first load, as there are no multiple page preloads there. However, this is very unusual behavior, maybe some addons or something else is causing the page to preload multiple times for some modification.

Best Regards,
Victor

Hi VerbenaContents

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
Victor

Actually, there is an even easier solution since you only want to remove them. There is a hook “wpc_brand_filter_entities”. We added an example in the Code Snippets plugin named “FE turn off brand images”. The warning fix was implemented as well.

Best Regards,
Victor

Hello, this ‘FE Turn off brand images’ seems to be working well but still the number of traffic that is coming to the site has drastically increased. And reviewing Cloudflare, google analytics and WordPress dashboard, we believe most of them are just Scraper Bots. They are just going through every single indexable pages and using up resources.

When I review the Google Analytics Page path and screen class for our site, we can see every single URL being visited at least one. And this is very unlikely to be done by usual people visiting the site.

Sample : ``` /collections/men/watches/brands-armani-exchange-or-breitling-or-montblanc-or-oris-or-versace/tags-popular/ /collections/men/watches/brands-armani-exchange-or-cartier-or-kate-spade-or-tag-heuer-or-tissot/tags-womens/ /collections/men/watches/brands-audemars-piguet-or-cartier-or-dior-or-hublot-or-omega-or-rado-or-rolex-or-versace/ /collections/men/watches/brands-audemars-piguet-or-cartier-or-dior-or-tudor/tags-swiss-watches/sizes-36mm/ ```

I went through many of the comments and noticed others having same issue and a recommendation to turn of clickable links in filter is being made. I am unsure how to set this. Can you help with this too?

Hi ashwiniprabhu14

There is no mentioned functionality yet; it is only under discussion in order to find the best solution.

If those are scraper bots, they can be banned so they never reach the site, or you can set firewall settings to not allow bots to crawl any further required pages.

Additionally, you can turn off the permalink manager in the filters and use only GET parameters for the filters. This way, crawlers should stop visiting filtered pages, as simple GET parameters are usually not crawled by bots.

You can use the following code snippet to turn it off:

define( 'FLRT_PERMALINKS_ENABLED', false );

After that, go to the filter set and click the Update button.

Best Regards,
Victor

Hi antons65

By default, all filtered pages are set to noindex/nofollow. In order to index some of the combinations, you can use the SEO Rules: https://filtereverything.pro/resources/seo-rules/

Regarding the console problems with the 5XX error, this is more related to the server and the responses the crawlers are receiving. It’s possible that crawlers tried to loop through all the filtered page combinations in a short amount of time, causing the 5XX response from the server or other related issues. However, this strictly depends on the crawlers and the server’s response.

If you want, you can turn off the filter-friendly permalink manager with the next code snippet, and hit the update button in the filter set:

define( 'FLRT_PERMALINKS_ENABLED', false );

This will make all filters use the GET parameters.

Best Regards,
Victor

We can try the same on the live version and send you a video showing whether the issue is fixed or not, with the filter plugin both on and off.

It will require turning it off for a minute or two.

Best Regards,
Victor

okay we will try in our own to solve it

In general, we’d recommend turning off all plugins and testing whether the issue still appears (just quickly click “add to cart” on different products) while using the default theme. Also, turn off all caching plugins and any JS optimization plugins. Of course, all of this testing should be done on the staging site.

Best Regards,
Victor

Hi amministrazione625

Thank you for choosing Filter Everything PRO.

Sounds like Breadcrumbs simply cannot handle the filtered pages. Can you please send the link to the page where this issue is occurring so that we can check it? Also, please provide step-by-step instructions on exactly how to reproduce the issue on that page.

Best Regards,
Victor

I fixed the issue

We are glad to hear that the issue was resolved. You did a great job!

Best Regards,
Victor

Hi Paulo

As far as we know, the problem is related to similar slug names. This issue was addressed and will be included in the 1.9.2 plugin version. According to the development team, the release should be ready by the end of this month.

Best Regards,
Victor

Thank you very much for the feedback.

Hi Alexis_delhi

Thank you for choosing Filter Everything PRO.

We have checked the page you sent, and we noticed why exactly all filters are displaying only 0 counters. This happens because there are no products displayed on that page at all.

You need to display the products on the page, just like WooCommerce does on the shop page or any category page with the main or custom queries. Once the page is displaying products, you can apply the filter set to filter them. The plugin itself doesn’t display any products; it only filters them.

Best Regards,
Victor

Hello,

I purchased your plugin a few days ago and, since then, I haven’t been able to configure the “On Sale” filter as shown in your demo (Filter Examples > Price). Could you please provide me with precise instructions on how to configure it? Do I need to use the “_price” key, or is there a specific parameter I need to configure?

I would like to add a checkbox so that my customers only see products on sale.

Thank you in advance for your help.

Hello,

I purchased your plugin a few days ago and, since then, I haven’t been able to configure the “On Sale” filter as shown in your demo (Filter Examples > Price). Could you please provide me with precise instructions on how to configure it? Do I need to use the “_price” key, or is there a specific parameter I need to configure?

I would like to add a checkbox so that my customers only see products on sale.

Thank you in advance for your help.

Yes, so that’s basically it.

You can create a filter by “Custom field exists” and use the meta key _sale_price

Here’s the filter that can display the “on sale” and other data in the filters: https://prnt.sc/tcXFWu3zCCMq

Best Regards,
Victor

Hi Cristina

Thank you for choosing Filter Everything PRO.

Please write your request in English so that we can help you effectively.

Unfortunately, we do not have a multilingual support team, all requests and support are provided exclusively in English.

Thank you for your understanding in this matter.

Best Regards,
Victor

Hi marketport

Thank you for choosing Filter Everything PRO.

You can try disabling permalinks in the plugin so the filters will fall back to using GET parameters. To do this, add the following code and hit the update in the filter set:

define( 'FLRT_PERMALINKS_ENABLED', false );

You can also apply additional server-side solutions, for example:
1) Review access logs to identify abusive IPs or user agents and block them permanently.
2) Improve your robots.txt and server rules to drop unwanted bot traffic before it reaches the site.
3) Set IP-based rate limits using Cloudflare, Nginx, or Apache.
4) Use a Firewall/WAF to block or rate-limit suspicious user agents and IP ranges.
5) Add bot-protection plugins that automatically detect and stop harmful crawlers.
6) Require CAPTCHA challenges for unknown bots or heavy endpoints.

Best Regards,
Victor

Hi happyadvertising

Please attach the full instructions with the exact links where we can recreate these issues. Make sure you provide complete steps, including the page where it happens, which filter you selected, which product you clicked on, and how you returned to the initial page. To see only the selected filter active, but after refreshing the page, the filters disappear.

Best Regards,
Victor

Hi, Please see here https://universum.ro/activitati-de-team-building Click on any event from the right side and then go back. The issue is visible on any OS or browser, with any or none filters selected. After a refresh it works fine, but it’s confusing for our users. Thanks.

Hi happyadvertising

By checking the site, we have noticed some functionality like this: https://prnt.sc/M99464eZeipB

What it does is work with certain states in order to remember them when we use browser default features, such as back and forward. Most likely, this is exactly what is happening, since during a page reload, it gets back to the normal or initial page load state. It appears to happen only when using back or forward navigation (maybe something else), when third-party code changes some values in the browser history.

You might want to check that functionality and fully deactivate it for testing purposes, and do the same with caching as well.

Best Regards,
Victor

Hi mysticcardsofficial

So, you were referring to the fact that the images are adapting to the container size, rather than the container adapting to each image size?

If this is the case, it is specific functionality related only to the WooCommerce brand taxonomy, using WooCommerce’s default brand image features. It is not related to the color swatches functionality; it is a separate functionality.

If you want to recreate something like that with the color swatches, you can use its styles, which you can check in the browser: https://prnt.sc/xsCz8ZIZ_JGM

Or you can use WooCommerce brand images in the brand taxonomy to get it out of the box.

on the related hooks to the color swatches. For more precise configurations, there is also one more hook wpc_swatch_image_size>

$swatch_image_size = apply_filters( 'wpc_swatch_image_size', 'thumbnail' );

You can define your own values by your custom code, other than thumbnail in order to pull the image as you require.

Best Regards,
Victor

Hi mysticcardsofficial

Thank you for choosing Filter Everything PRO.

However, I would like the container to automatically adapt to the real size and aspect ratio of each image, as shown in some of the plugin demos.

Can you please provide a link to the exact demo page where the containers automatically adapt to each real image size? So that we can check it.

Best Regards,
Victor

Hi logatt

In general, you need to deactivate the license from the site, in the Filters> Settings > License, before deleting the sites.

You can send the licese key that you are using for activating the plugin via PM: https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites.

Best Regards,
Victor

Hi logatt

The license was deactivated across all of the sites. Please try activating it only on the required ones.

Best Regards,
Victor

Hi Predkos

Thank you for your interest in the Filter Everything plugin.

From the information that we get, the update should be released by the end of this month. Whether it will change or not, we do not know, as this does not depend on us or our decisions as a support team. It relies purely on the development team. If they decide to add more features or change the ones planned for version 1.9.2, it can also change the dates. This is quite a dynamic process, and anything can change during development.

But so far, the plan is to release it by the end of this month, and there are no new changes from the development team regarding this information.

As to the issues, can you please specify the exact ones you are having in mind? Because some solutions can be introduced in the 1.9.3 updates and so on.

Best Regards,
Victor

Yes, there is a hook called wpc_hierarchy_opened>

apply_filters( 'wpc_hierarchy_opened', [] );

You can use this hook to write custom logic that fits your needs for opening hierarchy elements by default.

Best Regards,
Victor

Hi Victor,

Thanks again for helping me fix the previous issue with the shop page and filters.

Now I’m trying to adjust how the hierarchy behaves in the filters. I’d like all child terms to be opened by default (not collapsed) when the page loads, while keeping “Show Hierarchy” enabled in the filter settings.

You mentioned that I can use the wpc_hierarchy_opened hook: apply_filters( ‘wpc_hierarchy_opened’, [] );

I tried to add some custom code via a snippet plugin, but it didn’t change anything – most likely because I don’t know the exact parameters and expected return value of this hook.

Could you please send me a working example of PHP code that:

Opens all terms in a hierarchical filter by default, for a filter based on Product Categories (taxonomy: product_cat).

Shows how many arguments wpc_hierarchy_opened receives (e.g. $opened, $args or similar) and what type/format it expects to be returned.

With an example snippet I can then adapt it to my own logic.

Thank you in advance!

Hi jinchenjia19

Here is the ID on the front of the required filter: https://prnt.sc/FQ5xvz115vcS

And this is an example of a code:

add_filter( 'wpc_hierarchy_opened', 'my_opened_terms' );
function my_opened_terms( $terms ) {
    return [ 3043 ];
}

Best Regards,
Victor